A2Z was great. They took care of our issue in a timely manner. They were kind and professional…read more They didn't cost us an arm and a leg. We will take our future issues to them without hesitation. Mike A. 2003 Sport Trac

Staff is always very friendly and talks to you before they do anything. Gives a cost analysis that…read moreis usually good for 30 days

These guys truly take care of you. Amazing customer service, My family has used them for years and…read morenever had a problem. Come check them out!

HORRIBLE. JUST PLAIN HORRIBLE. I went and tried to get an oil change first off. This was a few…read moremonths ago when I first bought my car and i wanted to change the oil in it. Well my car uses the synthetic oil and at walmart you get the whole package with synthetic. More work for them..they have to vacuume, clean the windshield along with checking everything and changing the actual oil. They wanna be lazy and lie an say they seen metal in my oil so they cant touch it. (Which was false I took it elsewhere an it was perfect they were just lazy) Next oil change time: I figure hey, it won't be the samething. Maybe just an off day, lazy employee working . So I give it another go. Say its gonna be about an hour wait which was fine I had some shoppin to do. 3 HOURS LATER I go back an say hey this is ridiculous it's a damn oil change like what's going on. They tell me I'm next, sorry everyone left theirs only 2 of us were trying I'm like okay that's fine. FINALLY ANoTHER HOUR goes by it's done and i leave. Cars not vacuumed, windshield not cleaned and the change oil dash messages are still on. I assume they just didnt reset the button. Then I notice their isn't even a new sticker put on!! The old one from my last change is still there. How you gonna say you serviced my vehicle and changed my oil when not only is the cleaning not done, but the sticker isn't changed and the oil message is still on. How am I supposed to believe that?? These mf just pretended to change my oil you cant just "forget" to do THAT MUCH STUFF. So I take it back an they give me a small gift card, apologize, an manager says hell watch them do it again. Waited another hour for my supposably 2nd oil change. Only good thing was the gift card I got for the HUGE INCONVIENCE. Then their still not gonna vacuum it all because I had "personal items in the way" and by personal items it was a single 2 liter sitting on the floor. Lol i suggest going to anywhere else In this town to get this done because apparently walmart doesnt know what the hell they are doing!

Took my truck here for brake repairs. They worked with my warranty and did good work. Haven't had…read moreany issues since. I'll go here again!

If I could give 0 stars I would. He said he could fix everything on my car for my covid check…read more $1800. The car had to be junked after he supposedly repaired it. The thermostat housing fell off. Car never ran after he had it. Parts listed as replaced were not even touched.

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

First time here, but Wanda the Service Writer has been very helpful. The only draw back is that…read morethey don't rotate the tires on a Chevy for free, it's a $25 dollar extra charge. I passed, it hasn't been that long since my last oil change and I'll get it done next time the oil change comes due.

My mother was looking at trading her Cadillac small SUV in on a little bigger one and they had one…read moreat the Toyota dealership so we went in and they quoted 13,000 or 13,200 for hers and we decided to try and purchase the vehicle and guy and lady were very nice and extremely helpful but to purchase we had to go across street to the dodge and gmc dealership supposedly owned by same people Got over there and they come out with a report of a list of shit about to go wrong This Cadillac of hers is mint, been serviced religiously No codes or engine light this was stuff they said would soon fail and they said they would give us 8500 This is an absolute disgrace because if they were gonna screw us they probably do it all day everyday We got up and didn't even respond Be careful

He was very kind and helped me get back on the road quickly!! He helped me figure out why my car…read morewas shaking. I'm very thankful for him.

He was paid 4000 and said the car would be ready in a week or 2 and then asked for another 1500 and…read morewhen we show up to get the car the engine wasnt even all the way in the car it was still connected to the hoist wouldnt give the car back so the car dealership is now going to pick it up 281-871-0702 if any one has any questions