Best oil change place in our area. Brian is great. I have a good experience every time.read more

I have used this business for the last 20 years and today was my last visit…read more Last time I was at the shop the owner short with me. I asked them to check the fluid in the differential and he told me they did. I was watching and the mechanic didn't pull a single wrench on the diff. So I decide to try again with another vehicle of mine today @ 2:30/2:45pm. I pulled in, he asked me was I there for. When I told him coolant flush he laughed and said not on a Saturday at 4: 0clock. IT was 2:30pm. He asked me to pop the hood. He made a statement someone been working on this vehicle. I told him it was me. He told me what was loose. I wasn't there for that and didn't ask him about it. He Bryan(owner) I think is his name. Proceeded to tell me how he couldn't do the job. He was rude about it. I told him close it up. He was still talking to me for some reason. At this point I wasn't going to expose myself to his attitude anymore. I guess when you own a successful business you can turn people away. I would like to mention I emailed prior to showing up. The fact that I did not get an email reply makes it worse. So your business model is laugh at a customer infront of people then tear appart how shitty of a job the vehicles owner did trying to repair it? This isn't the first time or second time the owners be short with me and my questions. I wont be back.

I took my car in to have the brakes checked for possible replacement. They took it for a test…read moredrive and checked the remaining lifespan and determined the discs had plenty of life left. They could have lied and trumped up some unnecessary repair or replacement, but they didn't and they didn't charge me a dime for the checkup. ~Quiet Zone Customer for Life

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

Initially was going to go to Firestone (last Friday) to drop my car off and get ac worked on. They…read moretold me it wouldn't be done till late this week. I decided to use Christian brothers for the first time to fix ac. I dropped car off yesterday and got it back today. Now just like any mechanic they're going to be pricey but their customer service made up for it. The older gentleman that checked me in was very nice and they even offered a ride to drop off and pick up from rental car place. I'll definitely go back when and if the time comes

My experience with Christian Brothers Automotive is something that I will never forget. Took care…read moreof repairs to my vehicle and took great care of me. You don't find that kind of service a lot these days. I would highly recommend them to anyone. Thank you for your kindness and now I will be a loyal customer.

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

Replaced the exhaust gasket & repaired the catalytic converter on one visit. Replaced the starter…read moreon another visit. I was very satisfied both times. I always get my inspections/registrations done here.

Grand Slam is not a full-service car repair shop. It's limited to small, common, quick jobs: oil…read morechange, lube & fluid, car wash. In-n-out, that's the way they do it. They're for people who don't want to do the job themselves, don't have the tools necessary, or just want someone else to do it. Naturally, you pay for the service. And boy, did I pay. For me, this was an exceptional case. I brought to Grand Slam a high-mileage SUV that we had driven from the Land of Fruits and Nuts, a 2000 mile high-speed drive that included 1000 miles of desert. After all that, simply draining the oil, dumping in fresh oil, and replacing the filter wasn't enough: I needed the works. And they let me have it. The SUV runs much better now. On top of that: a free car wash and vacuum! The last guy cleaning the wheels, I made sure to give him a handshake and a smile for a job well done. Franchised oil change places are easy to find and of dubious quality. Grand Slam is not one of them. They do their work with care, and you'll like what you get. Stop on by.

UNPROFESSIONAL! First there aren't enough English speaking employees at the location. Second I was…read moregiven false information regarding what is included in a package and when I asked to speak with a manager, I was told I would have to wait some time because he was under a car. The young lady at the desk was not friendly. She made it clear that the misinterpretation was my fault not hers. At no point did anyone try to resolve my issue. I will not be returning to this business. Poor quality. Poor service. Everyone needs to speak English.

Amazing amazing service!! I pull up and was immediately greeted with a bottle of water…read more Someone filled my tires and checked other things while the guys finished up w another car so as soon as they were done they moved to my car. In and out and I can't say enough good things about the customer service and Marie!

Went in for an oil change. They are extremely polite and knowledgeable. Looked at my oil and were…read morehonest enough to tell me I didn't need an oil change. I don't drive much but thought it was time. Appreciate their honesty.

Always friendly, knowledgeable and trustworthy. They are awesome. Anytime I need anything this is…read morewhere I go.

Looking for a reasonably priced oil change with the combination of friendly and competent service?…read more You MUST bring your car here, really. Ever been to those places where you are just a number and also wonder if the personnel working are your vehicle are going to do anything misleading or try to upsell you something you don't need or want? You won't get that here. Out the almost 29 years of taking my vehicles to different places and offered a variety of extras that i do not want or know I do not need, this place will not do that to you but something unique that I will NOT forget. I got an oil change here, the technician that did my car actually took my dipstick in and showed me the oil level, told me where the level is supposed to be (I already knew, but that extra touch puts everything over the edge) and placed my car right by the bar door so I did not have to get wet (was raining) getting back into my car after paying. The shop is clean, the waiting room is clean and has a television to watch while you are here. Parking lot is small but you probably will not have any concerns since service is also fast and efficient. The owner/person at the front. This person will not try to upsell you something you don't need or rip you off. He has to be the owner, very caring in what your needs are for your car, up front about pricing, never rude or has a stale demeanor like many other places. I watched him communicate with 3 other customers while waiting so the average test pased flying colors, that's 4 people that walked away happy in the span of half an hour. The "check in" coupon is only good for the $25 and $30 oil change but there is no complain for me because even the $20 oil change cannot be beat. Another big plus, like some scam shops in Houston that change $3 for "oil disposal fee", he told me that it is illegal and will not charge that here, that there sets the tone of confidence about this business. This guy could sell me a used car and I would buy one from him eyes blind closed. Brutally honest. Because of my experience here this business will find me coming here to get my oil changed even before the 3k mile marker just because. I am glad I did not take my vehicle to the Shell facility a mile down the road in which I was so close to doing, stop here, do not collect $200.

Very Friendly, shop was busy so yes I expected my wait would be a little while. Went in to get an…read moreoil change and an engine light checked. After my oil change was over Dave explained to me why my check engine light was on ( air filter box was opening causing a mass air flow sensor to kick on the engine light) and he cleared the code for me no charge. I see a lot of the reviews on here are not positive and i wanted to go out and give them a pat on the back. I will be coming back!

A Disappointing Experience During an Unexpected Roadside Emergency…read more My mother and I were traveling from Houston, TX, to Lafayette, LA, on Saturday when our vehicle began losing power and the check engine light came on in Beaumont, TX. We were unfamiliar with the area and needed help as quickly as possible. After stopping to check the vehicle, we confirmed that the oil and coolant levels were fine and that the vehicle was not overheating. We made it to a nearby Take 5, which directed us to O'Reilly Auto Parts for a diagnostic test. The test indicated an ignition coil-related issue, and we were referred to this Meineke location. We explained our situation and were told the repair would take approximately 2-3 hours. Given that we were traveling from out of town, we trusted that the vehicle would either be repaired or that we would receive a clear explanation of what was wrong and what our options were. After waiting approximately three hours, the technician informed us that the vehicle was actually driving worse and that the ignition issue remained unresolved. We were then told the repair would cost approximately $1,299. Understandably, this was upsetting news, especially after we had been told the vehicle would be fixed within the estimated timeframe. What disappointed us most was not simply that the vehicle could not be repaired. We understand that diagnosing automotive issues can be complicated, and we appreciated that the employees showed some empathy toward our situation. The bigger concern was the lack of clear, written documentation explaining what had been inspected, what work had been performed, what had been ruled out, and why the vehicle was now driving worse. When my mother requested a written explanation, the technician essentially dismissed the request, stating that there was no point in writing anything up because it was an ignition failure. That response was particularly frustrating. As customers, we should be able to leave with a clear understanding of what was found, what was attempted, and what was being recommended--especially when we are facing a repair estimate of nearly $1,300. To make matters worse, we were left stranded in an unfamiliar city on a Saturday afternoon, with no local family to turn to and limited options for transportation or lodging. Ultimately, we had to arrange a tow back to Houston at a cost of $382. I want to be fair: the employees did show some empathy, and I recognize that not every vehicle issue can be resolved in a few hours. However, empathy alone does not replace clear communication, proper documentation, and a professional explanation of the work performed--or why the problem remains unresolved. Overall, this was a very stressful and disappointing experience. We came in needing help during an unexpected roadside emergency and left with a worsening vehicle issue, a substantial repair estimate, no written vehicle report to explain the outcome, and an expensive trip back home. I hope management takes this feedback seriously and considers how communication and customer support can be improved, particularly when customers are stranded far from home.

My service was sloppy and my car was not fixed. They claimed that they could not find a problem…read morewith my car, however as soon as I left the shop my car stopped and shut down on me again!!! I WILL BE NEEDING A FOLLOW-UP!!!

Great Customer Service, and communication of what was needed, what they saw. Garrett and the staff…read moreat Modica Brothers in Nederland are the Best! OIL CHANGE, Tire Rotation and Alignment, over all check of the vehicle.

Had an extremely positive experience with them. I see another reviewer said 'above and beyond', and…read moreI would echo that thought! We have a trip to Houston tomorrow to go to a specialist, and with us only having one vehicle at present, it was certainly a pleasure to work with some real pros!! Thank you, Ryan, and your crew for our flat repair; we know who to come to for all our tire needs in the future; there is another 'chain-type' tire place just up the road, and they are complete jerks; the ONLY thing they are wanting to do is push new tire sales on you. Thank you again, and as always- 'word of mouth' IS your best advertisement- Mike H.

I combat say enough great things. They truly helped my husband and I get our vehicle up and running…read morein just a few hours with a reasonable price. They truly when above and beyond for us!