I was looking forward to supporting a local business when I received a flyer in the mail. It had…read morea QR code to schedule an appointment, but when I scanned it, all 4:00-6:00 appointments for oil changes were grayed out for as far as I could check. So I scheduled a 7:00 am, 30 minute appointment. When I got there, I was the only customer and no one other cars were being worked on. I asked how long it would take and they said 30-45 mins l, but they couldn't promise that time. I said I'd have to reschedule, and asked about all those 4:00-6:00 appointments on their scheduling site. They informed they don't take anything after 4:00 pm. Seriously? Even an oil change? That shouldn't take more than 15 minutes!

I recently had my vehicle serviced at Christian Brothers Automotive in Lumberton and was very…read moreimpressed with the experience. From the moment I contacted them about a repair, I was impressed with how they ran their business. They kept me updated with the progress of the repair and had it competed very quickly and at a reasonable price. I highly recommend CBA and will definitely be returning for any future needs.

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

LADIES: If you're looking for an awesome mechanic shop where you can trust you're not gonna get the…read morerun around (or get taken for all you're worth!)... this is the shop for you! Honest and upfront about any/all charges... when I wouldn't have known a blown fuse and broken bulb from a major electrical issue, I still pulled out of the parking lot for under $60 with all of my lights working... : D I have found the needle in the haystack... and I can rest easy knowing I got something money can't buy... from excellent customer service to amazing integrity... this place is exactly what you're looking for!!

I paid Aamco to tow my cadillac, diagnose it and fix it. They held my car for 2 and a half months…read more When I got my car back it still didn't work and I was now missing emblems and door straps which average $200 apiece. They told me they couldn't fix the problem.I asked for my money back and Dickie told me to take him to court. I don't know Why so many people trust them. Or maybe it was just my luck to get screwed out of $2,500 and lose my job in the process. I honestly know why I was screwed over but no one acknowledges that racism still exists in South East Texas. The crazy thing is my car just needed another gasket for my oil pan. So I got screwed out of two and a half grand for a fifty dollar job. WOW, WHERE'S THE INTEGRITY?

Initially was going to go to Firestone (last Friday) to drop my car off and get ac worked on. They…read moretold me it wouldn't be done till late this week. I decided to use Christian brothers for the first time to fix ac. I dropped car off yesterday and got it back today. Now just like any mechanic they're going to be pricey but their customer service made up for it. The older gentleman that checked me in was very nice and they even offered a ride to drop off and pick up from rental car place. I'll definitely go back when and if the time comes

My experience with Christian Brothers Automotive is something that I will never forget. Took care…read moreof repairs to my vehicle and took great care of me. You don't find that kind of service a lot these days. I would highly recommend them to anyone. Thank you for your kindness and now I will be a loyal customer.

A 3 day job has now turned into 2 weeks. after bringing the truck home it started leaking fluid…read morebad. I'm talking 1 1/2 quarts a day took it back again and they have had it for 2 days now and every time I call they make excuses but no updates on my truck. These people are very unprofessional.

I took My Hummer in because it was leaking Trans Fluid.Was told it was the Transfer Case and would…read morecost $1900.They wanted 1/2 payment upfront which I did.Took 2 months to get my Hummer ready as I called constantly and was told about every excuse you could think of,But they did drop the Price from $1900 down to $1700 because of the delay. 3 days later,It was leaking Trans Fluid again,was told a seal was the cause.Fixed that and 1 Month later,Guess what? Trans Fluid leaking again,brought it back because they had the Warranty and was told Transfer Case was shot..Now it is another Month later and still getting every excuse you can think of except fixing my Hummer.Save yourself a Headache and by all means avoid this place,If only i had listened to a buddy about another place,i wouldn't be in this position now.

Go somewhere else…read more They refused to work on my vehicle after 10 days of me waiting for a diagnosis. Nearly 1k spent on a rental car just to be told "we don't wanna work on it, we want it out." Bad business.

Bad Customer service ...very angry ugly and non professional. Assumed I didn't have the money to…read morefix my car asked me to leave very rude.

heading down highway caught a flat, it's after 5:30 on a Friday, Justin and his wife show up within…read morean hour after trying first to find a whole tire with a donut, swap it out and recharge my battery. the donut is mine to keep for future use, won't mention price but again I promise no one else would be able to beat it!!!

From the owner: We are a small company located out of Lumberton Texas. We offer many services.read more

My brother lives in West Orange. He is 70 years old and his only income is Social Security. The…read moretransmission shift linkage broke on his 2008 Chevrolet Trailblazer and he was reduced to walking everywhere whenever he needed groceries or bottled water. I drove up from Houston to help him out, and some local residents recommended I check out Vidor Transmission Specialists. We went there and discussed the vehicle with Bobby Witt, and he was very empathetic and straightforward and offered to inspect it at no charge to determine the problem, so I asked him to arrange for a wrecker to pick up the vehicle. This was about 1:30 in the afternoon. I then spent a few minutes talking with the owner, Robbi Witt (Bobby's father), who had just gotten back with some tacos he had bought for lunch. Robbi told me about the history of the business (they have been in business for more than 40 years), and he even shared a taco with me! My brother and I then met the wrecker at the vehicle, and had it towed in to the shop. By 3:30, Bobby called me to let me know that it was a quick fix and that they had already completed the repairs! I drove my brother back to the shop, and was astounded that they only charged $120 for the repair, and that it was completed in the same afternoon! I have found that Robbi and Bobby are without question among the most honest and honerable people I have met. I highly recommend Vidor Transmission Specialists (also known as Vidor Transmission Service on the BBB, or simply Vidor Transmission) to anyone that needs to have transmission work done. They are honest, efficient, and truly care about their customers!

Very knowledgeable, helpful, and friendly staff who do outstanding work quickly and for a…read morereasonable price!

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

We are here working at the Beaumont fair, we have traveled from Ri. Unfortunately on the drive we…read morehit a pothole, this is our first time here and had no idea where to go. LUCKLY we found this place, we need a new shackle and bolt. They were so friendly!!! Everyone was super helpful, offered us a ride back to our hotel and had it fixed right away!!! If you need ANY work done I highly recommend this place!!! 5 star service ALL around!!!!