After relocating from California to Texas, we began noticing a severe vibration coming from the front of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours. read more

Incompetent and poor mgmt !!! 1st experience a few years ago transmission was drained instead of oil i had to pay dealership to fix as they said the tech could do it and refused to take it to dealer. This time around it took 45min to say your tires are to worn to patch(not a problem, i understand) car was in bay for at least half of that time. I told desk girl it shoudlnt take 45 min to measure tread depth and it hurt her feelings. She quit talking when said give me my keys, real tire pro. As i was leaving and tech was removing wrong wheel and had wrong work ticket attached to my vehicle, he thought I was getting 4 new tires. They couldn't give me tires at this point. Please stay far away!! read more

I came in yesterday to have my brake pad replaced on the rib. I'm back here today. Been here since 730 and it is now 1030 in my fucking brakes aren't fixed yet. You need to get some people in here that know what the fuck they're doing. read more

I was in town recently and had some car trouble. I found Mike Smith Tire and Auto on line. Kevin was very helpful on the phone and very courteous and helpful when I brought my car in. He, other staff in the front office and the service person were top notch. They solved my problem quickly and sent me on my way, confident my car was good to continue my trip. read more

This place business is awesome!! Everyone was so nice. Changed oil and filter and even found a screw in a rear tire. Thank you all!!

They won't try to screw you for a few dollars. Had another shop want to charge me for a new intake filter. Mike Smith showed me it was still in good shape, just needed a little debris blown out. The other shop wanted to charge $260 to change only one side of the brakes which is a no-no. For about the same price these guys had both sides done. The girl who helped me was Destiny - she was soooo nice and knew what she was talking about. She won my business. read more

Good service nice people, easy to work with. Had work done on my truck several times. Happy with everything done by them.

I have used Mike Smith for the last 3 years. My girl friend now dives from Houston so they can work on her Explorer. Honesty at its best, they quoted us on a complete brake job. When we picked the Explorer up the price owed was much less than the quote. I asked why? They said after further investigation the work needed was not near what they had quoted. Thanks Mike Smith team for your Honesty!! read more

This is the best place for auto work, Folks are friendly and great at explaining and getting the job done efficiently. I really appreciate this home-town business that is successful through doing great work. read more

I brought my Kia Sorento in to get new tires and an alignment. I mentioned it was making a clunking sound and I had just had it in the shop at Happy Kia For a week a month before. Lucas was great and actually found several bolts loose under the hood that I think have been loose since I had the engine replaced from the recall (Kia in Conroe did that). That's terrifying that I've been driving around with loose bolts on multiple things and not one mechanic has noticed it before. He tightened them for me and they didn't even charge me for that. I just moved here and have been looking for a trustworthy mechanic. I am sold! Mike Smith, you have a new loyal customer. Thank you for noticing and correcting those Lucas!!! As a single mother and a business owner, I greatly appreciate integrity! read more

Took our new car in to have a flat fixed and rotate tires. After picking it up we found some small damage to the rear bumper that was not there when we left it. No technicians would even admit to working on it. That should give you a clue. I was told the property video did not show the damage was done there. Would suggest you photo your vehicle before leaving it with Mike Smith Tires. I don't plan to ever go back. read more

I always enjoyed the time there because of their friendly, fast, and of course professional service! I did tire rotation on my last visit and this time it's my annual safety inspection. Both took less than 20 minutes. What's more important is that they hired a cutieee with orange long hair as one of their receptionists who would always welcome you the moment you walk in and sit on your side or your lap if you let him, and calm down your worried nerves and send you away with his cuteness still in your mind. :) read more

Mike Smith Tire & Auto - Tires Near Me - Lumberton, Texas

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They have completed numerus jobs on my autos. I have had a very satisfying experiences. Very important to me was that they kept will informed on progress. read more

It's so nice to have a friendly, quick, affordable shop around! The staff is always the friendliest, and has always been beyond accommodating. I've come in several times needing new tires, tire repairs, etc on a tight time crunch while my son is in school & they have always gotten the job done in a fraction of the time as other shops, & have always done it with a smile. Even the little orange bobtail shop cat will love on you while you wait. Don't waste your time anywhere else, they've beat the prices of other shops time & time again & in a fraction of the time. read more

Mike Smith Tire & Auto - TV & magazines in waiting room...its Usually Fox News, but we can't all be perfect. - Tires Near Me - Lumberton, Texas

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The guys that work at this shop from the service counter to the Techs do an outstanding job. They took care of my solenoid and headlight issues, and were patient and courteous the entire time. Thank you! read more

My car wouldn't start, I called Mike Smith Tire pros, described the problem and they said they could fix it no problem. I paid to have the car towed to them. A day later they told me the car needed a new timing chain, it would cost over $5k and they wouldn't fix it because it was too much work. I would have to pay, again, to have it towed somewhere else because they wouldn't tow it for me, even after they had cost me a tow to them. I took it to another shop, they found the problem and fixed it for less than $400. It wasn't the timing chain or even close. If you want new tires or just an oil change from Mike Smith Tire pros then fine, take your chances. If you need a real mechanic, I would recommend taking it to someone who knows what they are doing. I won't ever be using them again. read more

Had them patch up a lawn mower tire for me. The people at the front desk were really friendly and I was in and out of there pretty quickly.

We love this tire shop and recommend it to all our friends. The main reason is their service is just above and beyond what we expected. The very first time we came in was because of a nail in our tire and they repaired it for free because we were new customers. It was just a really nice gesture and made us feel loyal to them. The front desk staff is really kind and friendly and the waiting area is always clean with kid-friendly toys. They're prices have always been fair and they've always explained the repairs very well to us. Mike, the owner, is retired military and Derrick who runs the place always is friendly and remembers us. We bring all our vehicles here for all the repairs they need and recommend (not just tires) them to our neighbors and friends. We've lived in cities all over the US and have seen all levels of customer service, and these guys do business the right way. read more

Exceptional service! My husband had a screw in his tire and was loosing air quickly at 5:50pm on a Friday. He didn't want to go to Walmart right across from our house, and the only place we saw open was Mike Smith Tire Pros, but for 10 more minutes. I called and spoke with Jessie Smith who was extremely understanding and calm and told me to tell my husband to come on in and he even set up a ticket over the phone so that my husband was ready to go when he got there. With 5 minutes before they close, they gladly took my husbands truck and fixed the screw issue extremely quick. They don't know this but they have gained our family as customers now! You would expect employees dying to go home 5 minutes before close, and maybe being frustrated, but instead they were thankful for our business and welcoming to take us! Wow!! read more

If I could give it one star I would. Disorganized, no competitive prices (same as ALL other places), and all the inside employees did was complain and were rude while I waited; bathroom hadn't been cleaned in a very long time. read more

Every time I have been in this shop the staff has tried to take advantage of me. This was done to me 12 years ago at this shop but I decided to try it again. And again, they scared me into thinking something was seriously wrong with my tires and tried to pressure me into spending $1000 to get new tires today. After talking with my husband and my father I realized that they were just trying to make an easy sale. Needless to say I will never be back to this shop again and I will warn all of my friends. read more