After relocating from California to Texas, we began noticing a severe vibration coming from the…read morefront of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours.

Incompetent and poor mgmt !!! 1st experience a few years ago transmission was drained instead of…read moreoil i had to pay dealership to fix as they said the tech could do it and refused to take it to dealer. This time around it took 45min to say your tires are to worn to patch(not a problem, i understand) car was in bay for at least half of that time. I told desk girl it shoudlnt take 45 min to measure tread depth and it hurt her feelings. She quit talking when said give me my keys, real tire pro. As i was leaving and tech was removing wrong wheel and had wrong work ticket attached to my vehicle, he thought I was getting 4 new tires. They couldn't give me tires at this point. Please stay far away!!

Every now and then, you come across a business that reminds you that goodness still exists…read more Johnson Shell & Automotive on Calder Ave in Beaumont, TX is that kind of place. For years, my family and friends have trusted this long-standing shop, and during my time in Beaumont, I've come to see why. They are honest, respectful, informative, fair, and really good at fixing cars, and more than once, they've surprised me with small but generous acts of kindness. One day after a series of repairs, I drove off and realized they'd quietly fixed something extra, just to help. No fanfare, just care. It turned an exhausting day into one filled with gratitude and delight. Thank you, Glen Johnson and your entire team, for your expertise, integrity, and heartfelt service. You make a difference, and it shows.

Wonderful courteous service. Complete brake job in one day. Car now drives and brakes so smooth…read morethat i am reminded of Johnson's every time i am behind the wheel!

I was quoted $690 by a tire store in Orange for repairing my car's brakes without them even looking…read moreat them. I went to Star Brake and Kenneth walked me through everything that wasn't wrong with my brakes then showed me the one thing that was wrong. I ended up spending a little over $200 for the repair. They're just a good old fashioned honest business, something we need more of! I would recommend them to everyone needing brake or shock work!

Y'all Kenneth and Cody are literal Godsends. I am so thankful for all the work and excellence…read moreKenneth put into not only my car but with me. So professional and real and so very knowledgeable! I think he is an addition that totally makes Star Brake more than 5 stars worthy! It is so refreshing to have a Gentleman be honest and real with a lady without her Husband or any real car knowledge! Blessings upon this Business!

I was looking forward to supporting a local business when I received a flyer in the mail. It had…read morea QR code to schedule an appointment, but when I scanned it, all 4:00-6:00 appointments for oil changes were grayed out for as far as I could check. So I scheduled a 7:00 am, 30 minute appointment. When I got there, I was the only customer and no one other cars were being worked on. I asked how long it would take and they said 30-45 mins l, but they couldn't promise that time. I said I'd have to reschedule, and asked about all those 4:00-6:00 appointments on their scheduling site. They informed they don't take anything after 4:00 pm. Seriously? Even an oil change? That shouldn't take more than 15 minutes!

I recently had my vehicle serviced at Christian Brothers Automotive in Lumberton and was very…read moreimpressed with the experience. From the moment I contacted them about a repair, I was impressed with how they ran their business. They kept me updated with the progress of the repair and had it competed very quickly and at a reasonable price. I highly recommend CBA and will definitely be returning for any future needs.

My skid plate came a loose on the highway , he heard me pulling in lol . He got me help right away…read more, knew exactly what the problem was , very helpful, quick , and affordable!! 20/10 in my book , I definitely recommend!! Thank you so much, I appreciate you guys!!!

This is my #1 go to for any vehicle issues or maintenance. Daniel and his crew installed a new…read moremotor in my 2008 Chevy a few years ago and still going strong. Other shops in the area wanted to charge me 8-10K. Mr. Muffler was half the price and not to mention the two day turnaround. Never have they tried to up sale or pressure me into buying something that I didn't need. Thank you for the great service that your shop has provided over the years!!

Stopped in for a quick drive thru car wash. I didn't know I was getting full service!!! They…read morevacuumed my wife's car out and then sprayed it down with a pre-wash before driving it through!!! I wasn't expecting to get it vacuumed, but it really needed it. I was then able to get back in the vehicle and drive it through the car wash. I thought I would just drive out after the blowers blew the excess water off, but then another employee motioned for me to pull forward under an awning where he proceeded to hand dry the vehicle with cloth towels and dry the windows!!! Everyone was super courteous and very friendly! I'll use them again when I'm in the area! They did a great job!!!

Lost a driver's side outside mirror cover on my daughter's Altima while going through this car…read morewash. Didn't realize it was gone until I got home. Knew it must have been lost at the car wash because I went straight home. Called them and asked if anyone had found it. Employee said they would look and call me back. Several hours later no call. Called again and asked to speak to manager. Manager told me he "had walked the area" and did not find it. Drove back there to find it myself. Was scolded for being in empty car wash bay, only for employees. Asked the attendant that pre washes cars before going through wash bay if he had seen an outside mirror cover that had come off. He said "sure, it's right here" and handed it to me. Manager must not want happy customers because he surely didn't care about me and lied that he had actually searched for the cover. Do Not Recommend

Best oil change place in our area. Brian is great. I have a good experience every time.read more

I have used this business for the last 20 years and today was my last visit…read more Last time I was at the shop the owner short with me. I asked them to check the fluid in the differential and he told me they did. I was watching and the mechanic didn't pull a single wrench on the diff. So I decide to try again with another vehicle of mine today @ 2:30/2:45pm. I pulled in, he asked me was I there for. When I told him coolant flush he laughed and said not on a Saturday at 4: 0clock. IT was 2:30pm. He asked me to pop the hood. He made a statement someone been working on this vehicle. I told him it was me. He told me what was loose. I wasn't there for that and didn't ask him about it. He Bryan(owner) I think is his name. Proceeded to tell me how he couldn't do the job. He was rude about it. I told him close it up. He was still talking to me for some reason. At this point I wasn't going to expose myself to his attitude anymore. I guess when you own a successful business you can turn people away. I would like to mention I emailed prior to showing up. The fact that I did not get an email reply makes it worse. So your business model is laugh at a customer infront of people then tear appart how shitty of a job the vehicles owner did trying to repair it? This isn't the first time or second time the owners be short with me and my questions. I wont be back.

Good prices on tires and excellent service. They carry a variety of top of line tires.read more

Had a flat tire down the road and didn't have a spare as the car didn't have one. I was at the…read moreExxon station and they came down jacked up my car and took my tire to the shop and had me back on the road in 30 minutes. Fast friendly service and can't really find that any more. Thanks to everyone there.