If I could give 0 stars I would. He said he could fix everything on my car for my covid check…read more $1800. The car had to be junked after he supposedly repaired it. The thermostat housing fell off. Car never ran after he had it. Parts listed as replaced were not even touched.

Took my truck here for brake repairs. They worked with my warranty and did good work. Haven't had…read moreany issues. I'll go here again!

We were told that our oil was too dirty to change and that we had to take it to another service…read moreplace to get it cleaned first then bring back for the oil change! We've never been told anything like that in our lives!! Our oil is too dirty to change!! What the heck!!

From the owner: Take 5 is your go-to for fast and simple oil changes in Lumberton - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

I was looking forward to supporting a local business when I received a flyer in the mail. It had…read morea QR code to schedule an appointment, but when I scanned it, all 4:00-6:00 appointments for oil changes were grayed out for as far as I could check. So I scheduled a 7:00 am, 30 minute appointment. When I got there, I was the only customer and no one other cars were being worked on. I asked how long it would take and they said 30-45 mins l, but they couldn't promise that time. I said I'd have to reschedule, and asked about all those 4:00-6:00 appointments on their scheduling site. They informed they don't take anything after 4:00 pm. Seriously? Even an oil change? That shouldn't take more than 15 minutes!

I recently had my vehicle serviced at Christian Brothers Automotive in Lumberton and was very…read moreimpressed with the experience. From the moment I contacted them about a repair, I was impressed with how they ran their business. They kept me updated with the progress of the repair and had it competed very quickly and at a reasonable price. I highly recommend CBA and will definitely be returning for any future needs.

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

Took my wife's Blazer in for a State Inspection. It didn't take the Techs long to jump on it and…read moreget it in and out in a timely fashion. They were very friendly and very courteous. I'll be bringing all my vehicles here for needed services. I watched them do an oil change on another customer's vehicle and they are very knowledgeable at what they do! They had him in and out in a very timely manner too! I just moved back to this area two years ago and I used to bring my diesel here for oil changes 17 years ago. There was an older man here that ran the place and he was just a really nice guy that ran a very efficient operation. I was talking to one of the techs and asked about him. He said he was one of those that worked under him and after he retired he took over and has kept it going!!! I was really glad to hear that because it just seems he picked up right where the other had dropped off. It's still a very efficient business!!!

From the owner: Fast oil changes, featuring quality Valvoline products you can trust!read more

After relocating from California to Texas, we began noticing a severe vibration coming from the…read morefront of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours.

Incompetent and poor mgmt !!! 1st experience a few years ago transmission was drained instead of…read moreoil i had to pay dealership to fix as they said the tech could do it and refused to take it to dealer. This time around it took 45min to say your tires are to worn to patch(not a problem, i understand) car was in bay for at least half of that time. I told desk girl it shoudlnt take 45 min to measure tread depth and it hurt her feelings. She quit talking when said give me my keys, real tire pro. As i was leaving and tech was removing wrong wheel and had wrong work ticket attached to my vehicle, he thought I was getting 4 new tires. They couldn't give me tires at this point. Please stay far away!!

My daughter and her friends were driving to her grandpas to meet us for the 4th when someone…read moreflagged her down to tell her that her tire was about to fall off. Craig was the first number I found after my in laws and husband had called a couple places that had said they were already closing (Friday at 5) Craig, Hayden and Buddy worked their tales off fixing the tire that had 5 broken lug nuts (only 1 holding the tire on) they also had to replace an upper ball joint that was totally not attached. They did all of this in a parking space and didn't stop until it was safe and done correctly. They never complained once about the time even though it was a job that as soon as you touched one thing, another was wrong. I highly recommend Johnson's good people and they really know their stuff!

Craig Johnson and his team have helped me twice. Once he rescued me broken down at a parts store by…read morejust being a there at my time of need. He was so professional with this when I needed a larger issue repaired he was my first call. Then when an unforseen issue resulted the day after the repair, he rushed over and took care of it immediately. He is no fly-by-night shade tree mechanic, he does good work and happily stands behind it! Saved me expensive tow bills.