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    Value Village Community Donation Center

    3.5 (69 reviews)
    Closed 10:00 am - 7:00 pm

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    VALUE VILLAGE SILVER SPRING, MD
    Resse L.

    Despite previously reporting an incident to Value Village corporate involving manager Danielle's unprofessional behavior, I have now learned that Danielle has been rude, disrespectful, and disgusting to yet another customer--this time going as far as threatening them; Danielle treated me similarly months ago, and though I reported this to corporate, their only action was sending her back to training; I sent multiple emails requesting to speak with Mr. Chris Caverly with no response; at the Glen Burnie 2nd Ave opening, I approached a group, including a manager from Columbia; when I asked for Mr. Caverly, another manager named Chris asked what happened, then told me Value Village corporate doesn't follow up on complaints or share what actions they take; I said they could at least call customers back to confirm something was done; he took my number, called from a blocked number the next day, and said Danielle was sent back to training; when I returned a week later, Danielle looked at me and laughed at me, and from that day when that incident happened, I never returned; unfortunately, no meaningful action was taken; Alexandra, I hope sharing your experience prompts Value Village corporate to finally address this recurring problem, as no customer should be treated this way.

    Gail B.

    Vallue Village is on the left side of the building (old Ames store for old timers). Unique thrift is on the right (see that review). I love looking for treasures. I always start on the left side. I bring my own Koodie wipes and shopping bags since I refuse to pay for a plastic bag that will rip before I get to my car. I suggest using an IKEA bag or a giant plastic bag from the container store. I fold them tightly in my purse and use them at checkout. You can schlepp your bags to the car and then visit the other side of the store or check your bag in the middle of the store. I put my claim check by my credit card to prevent forgetting I checked a bag. My favorite finds have included a $200 Redskins winter long coat for $19.99, a redskins $69 leather jacket for $29, a pink QVC $79 jacket (new) for $6 and my favorite backpack purse that I frequently use. The stores have increased prices but they have also improved the layout, organized categories much more efficiently and taken time to clean the floors. The cheapest days are Mondays (25% off to all) and Thursdays (25% off with your VIP card. There are special extra savings days but they are the crowded with longer register lines. I sometimes prefer a non sale day where I don't trip over anyone. The most popular sales days are more tolerable early in the morning. I frequently donate back items I no longer use. It is convenient and easy to pull up to a curb and quickly receive a donation slip. Keep an eye on your purse. If I am sorting through a long row of items on hangers, I will keep my purse on my shoulder and not in the cart. Most of the employees that monitor the lines will allow you to take the entire cart into the dressing room. That makes much more sense if you are trying on 15 items. A $4 pair of jeans is only a bargain if it fits. At Halloween you can get brand new items cheaper than those pop up stores that only sell costumes for a month. Everything gets marked 50% off (sometimes more) after Halloween. I love the treasure trove of possibilities here. I am always proud when someone compliments my handbag and I'll say how little I paid for it. Bring hand wipes or gel! My ratings are on the bargains. The employees can be awesome or indifferent. Many either don't understand or pretend they don't know what you are saying. There seems to be a force field that prevents employees from seeing or hearing you while they are returning clothes to the rack.

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    3 months ago

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    1 month ago

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    6 months ago

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    1 year ago

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    2 years ago

    Well it's a nice shop to thrift but they sometimes sell stuff that don't work also there are bugs but the place is not super bad

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    3 years ago

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    10 years ago

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    3 years ago

    Great to shop for everything if you dont mind the crowd. This location has another store attached.

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    5 years ago

    I love this place. So many unique fun items. Large, positive customer service. Great place.

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    4 years ago

    Very nice service. The clothes are reasonably priced and the workers are really helpful.

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    9 years ago

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    Page 1 of 2

    Ask the Community - Value Village Community Donation Center

    Why are there two virtually identical stores? This is deeply confusing...

    Unique Thrift Store and Value Village are sister stores that are both owned by Savers Company

    Don’t See Your Question? Ask Away!

    Review Highlights - Value Village Community Donation Center

    The space is shared with another thrift store, Unique, which doubles your chances of finding what you want.

    Mentioned in 7 reviews

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    Vintage No. 5

    Vintage No. 5

    4.5
    (4 reviews)
    $

    Just went back to the shop yesterday -- here are some updates!…read more - The shop is open now on Sundays from 3-6 pm... and NOT open on Saturday from 12-3. Essentially its hours now are Thursday-Sunday 3-6 pm. Even if the door is locked, just knock and the shopkeeper will let you in. - The owner (Sylvia) is going to start transitioning the clothes to the spring season... coming in a couple of weeks or so! - On that note, the shop's strong suit are the accessories -- lots of nice cocktail hats/handbags/jewelry. Examine closely, because pretty much everything in there's for sale. - Starting next week she's going to start making prices static. Yeah, no more haggling, but at least it will be a lot less pressure for those who are uncomfortable with negotiating. In conjunction, some of the prices of the clothing will be adjusted... so maybe that amazing paillette jacket will be cheaper now? Also, I've learned something recently, having become acquainted with the owner. Y'know how it might be kind of intimidating/irritating when the shopkeeper tries to talk to you/make comments about what you're browsing? Well, I always found it that way. All in all, it's just the keeper trying to be friendly, not necessarily trying to pressure you into buying something. Ain't nothin' wrong with trying to be nice.

    Wow. I cannot explain how happy and lucky I feel to have found this awesome little shop. The…read moreselection is amazing. The prices are to die for, especially in DC where most vintage or thrift stores are anything but thrifty. The shop owner, Sylvia, is such a sweet lady. She gave me a great deal on some amazing pieces I would have easily paid double for and still would have walked out thinking I got a good price. Needless to say I will be going back again and again and will do my best to spread the word about this lovely little gem. I am almost a bit hesitant to share this with too many of my friends, as I want to make sure I get all the goodies, but there seemed to be plenty to go around and the shop owner is just too nice and lovely to not help support. Go there - you will find something you love. Great place to buy gifts!!!

    Value Village Community Donation Center - thrift_stores - Updated June 2026

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