Julia and Sameer were very attentive and they for sure know what they are talking about. they were very helpful in finding what exactly what i was looking for and guided me to make the right decision by sharing their expertise. read more

Awesome staff that help me and get what I wanted. Thank you Estie ,Julia and Samer for being attentive.

My daughter's boyfriend bought her a promise ring in March 2026 before he deployed in April. Since she has had it for a grand total of less than 2 months 2 diamonds have fallen out of it. They will not refund him for this defective ring. Shame on you Villiani Jewelers, he is serving our country and you cant even stand behind your product for him? read more

Samir was incredibly helpful throughout the entire process, and we are so happy with our purchase! We really appreciated his attention to detail and how genuinely invested he was in helping us find the right watch. read more

been in here for a couple minutes not too busy, more people came in they greeted them and helped them and im still sitting here waiting for someone to even acknowledge me. feels like discrimination read more

Valliani Jewelers - Jewelry Near Me - Milpitas, California

I had a great experience where I was able to customize a piece of jewelry for my wife. Tody was patient and walked me through all the options and presented me with a necklace that was perfect for the occasion. He then brainstormed with me to great this perfect piece. I really enjoyed the process and working with Tody. read more

Today my husband brought me in to upgrade my wedding band to something flashier than my current. We were greeted by Wilfred. He made us really feel like family and royalty. He is the best read more

I purchased a diamond ring for over $5,500, and just one year and two months later, the center diamond fell out -- with no accident, no impact, and no warning. I only noticed it hours later when I looked at my hand. As you can see in the photo, the diamond simply fell out. I've had rings for over 10 years that I wear daily, and nothing like this ever happened. When I went back to the store, they didn't offer any real solution or responsibility. Instead, they told me they could give me a "full credit" -- but only if I buy another ring and spend at least $3,000 more. This is extremely disappointing and feels like a trap. After already spending thousands, I'm being asked to spend thousands more? They also blamed me for not coming in every 3 months for maintenance, claiming it's my fault for not checking and tightening the diamond settings. Yet even if I had, they said they don't offer any warranty on diamonds. That says it all. Their prices are extremely high, the quality is poor, and their customer service is unacceptable. I will absolutely never return to this store and I strongly recommend others stay away. If I could give zero stars, I would -- even one star is too generous for this experience. read more

Valliani Jewelers - Jewelry Near Me - Milpitas, California

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My mother and I had a rough start with my experience, but Tody completely turned things around. He was incredibly patient, helpful, and kind throughout the entire process. Emily was also amazing so warm and accommodating. Together, they took the time to answer all of our questions without ever making us feel rushed or pressured. Whether it was helping us choose the perfect piece or explaining the different options available, they truly went above and beyond. they made sure everything was taken care of and that we left happy. If you're looking for jewelry and want to work with people who genuinely care, I highly recommend working with Tody and Emily! read more

Had a really nice shopping experience here today. Me and my future husband are in the hunt for a wedding band. This was the first store we've been to. Emily help us along the way, she was very patient and not push us to buy right away. She listened to what we are looking for and def she made the hunt very easy for us. We've been to three other stores and she's def left a mark to us. If you a shy shopper like us lol look for Emily she can def help you guys out. read more

My fiance and I went in to look for our wedding bands. We had an idea of what we wanted but was not sure what would be the best fit for us. Ranielle helped guide us, gave us multiple options to ensure that we saw the collection and was able to choose what we liked. Thank you Ranielle for helping us pick our forever rings. We really appreciate your help! read more

I was insulted by the middle-aged female Asian staff. I said I wanted a bigger carat size and she raised her eyebrow. She said if I can't afford it, there are installment plans. I reassured her there's no need; I will pay it once and in full. I also asked for the size ratio and she said "why? You're not going to buy it anyways". My household income is $300k. It was the worst customer experience I've ever had shopping for a ring. I felt so insulted that I got up and left. She did not answer a simple question and insulted me because she didn't think I could afford a $5k ring, when my budget was $15,000 or above. She also asked where I had shopped; I said local stores in Campbell, Santa Cruz and Palo Alto. Out of nowhere, she judgmentally told me not to do that and don't chase "brands". I never mentioned any brands since they were local jewelers, and it was extremely out of line when she was the one who asked me. I will never, ever return here. I DO NOT RECOMMEND BECAUSE OF THE ASIAN LADY'S INSULTS AND INAPPROPRIATE COMMENTS. read more

They were welcoming, helpful and friendly staff, beautiful and unique pieces, and high-quality craftsmanship. I really appreciate all of your services either the care, concern or SERVICE PART. I feel first time this kind of service with care. Thank you so much. PS. Mam Estee, Emily, Tody.. read more

They're totally scammer! They don't accept returns. Rolex submariner is way overpriced than the brand new watch. read more

Valliani Jewelers - Not in original box, no authenticity card - Jewelry Near Me - Milpitas, California

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I had a chance to talk to Akram about Longines & Rolex watches. I was interested in the Longines Hydroconquest and the Rolex Explorer. He showed me his Longines & Rolex catalogues. Longines Hydroconquest (automatic/non-battery) made the most sense for me, and it punches way above its msrp value compared to other Swiss brands and is an affordable Swiss luxury. I got a decent discount and purchased the Longines 41 mm Blue Hydroconquest with rotating bezel, 30 bar water resistance & 72 hrs power reserve powered by wrist movements. Akram was cheerful, welcoming and provided great customer service! Happy with this long-term Swiss watch to make it my daily watch! You get Longines 5 yrs warranty as well. I highly recommend this shop & staff for Swiss watches. read more

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I really appreciate the store manager and Akram to make the deal done. friendly and nice people. Thank you. read more

Had my watch resized here, everyone was so nice and helpful! Service was fast and efficient!

Very wonderful experience !! Everyone that helped out was very nice and very thorough when explaining the differences between each diamond ! They let us get to try out different products to see which one would be a right fit and style! I would highly recommended this place !! read more

Hello. I am a frequent buyer. I love your collections of diamonds and gold however without this person, an employee whose name is Akram. Akram has a lot knowledge about jewelries. He has an excellent customer service! I commend him for a recognition for a job well done. read more

My friend was on a hunt for a perfect diamond ring, brought her over to Valliani Jewelers as this isn't our first time purchasing from them. They explained the details from start to finish and what came along with the purchase. We understood what we are buying as not every diamond is the same. Tody was the one that helped us and we left feeling confident with our purchase. we will be back again! read more

BAD EXPERIENCE. Valliani Jewelry is in my opinion, a scam. The prices of the jewery are set to extreme amounts. $20,000- $60,000 but Sell for fractions of the cost. I bought a tennis bracelet for $3,000 and was told that it has a trade in value that will never change. Today I went into the store in Livermore, I was able to talk them down on a piece of jewelry that was listed for $30,000 down to $10,000, then down to $3,300. I then told them that I want to trade in my bracelet on the new one. They told me that I had to buy something for double the price of what mine is worth. They had just told me that the bracelet was worth double the price of mine but now that I had talked them down to $3,300 it's not worth that much. Shady, scam. read more

Came to Great Mall a few times to talk with Estee. She always made herself available and fixed all the issues i previously had from other locations. Estee and Sher made me a very happy customer. read more

This was by far the WORST experience I've ever had with any retailer. Last Saturday, I purchased a ring that was supposedly a 1.03-carat diamond set in 18-karat gold for nearly $4,000. However, the receipt only vaguely stated "18KG Ring" with no mention of the diamond or its specifications. When I questioned this, the staff claimed the code on the receipt could be searched for all the details. When I got home and checked, the code led to NOTHING--no information on their website or the manufacturer's site. I went back on Monday to pick up the ring and asked for clarification. They dodged my questions and refused to provide any documentation to confirm the diamond size or quality. When I asked for the specifications to be printed on my receipt, they outright denied my request. When I explained that I couldn't take the ring home without proper proof of what I purchased, they flat-out refused to process a refund. The manager was shockingly rude, stating that if I left the ring behind, they'd "drop it in lost and found." This is beyond unprofessional--it's borderline fraudulent. They took my money and refused to provide the basic proof of what I paid for. Save yourself the frustration and NEVER shop here. They don't care about their customers or their credibility. Avoid at all costs! read more

Akram did an excellent job on resizing my wife's wedding rings. Attention to detail, honesty and well knowledgeable on diamonds and jewelry. Most excellent experience. read more

Akram was very helpful and kind Best price and quality in the mall If you need good jewelry at a good Price this is the place to be!!!!! read more

Excellent assistance. I got a new diamond earrings. Thank you Tody for assisting! Valliani jewelers great mall. Come see them for jewelry selections. read more

Valliani Jewelers - Jewelry Near Me - Milpitas, California

If you're looking to buy a diamond jewelry, find Tody at the Great Mall location. He has the best knowledge in diamond jewelry and customer service expertise. read more

Valliani Jewelers - Loves it! - Jewelry Near Me - Milpitas, California

These people are scammers!! fraudulent jeweler! they ran my credit and opened credit cards without me knowing. Stay away from this jewelry store these people deserve everything that comes to them! They asked for my social and opened so many credit cards under my name i'm still getting letters. my credit is messed up now because of these people. read more

Valliani Jewelers - Jewelry Near Me - Milpitas, California

Big shoutout to Akram who made my experience so smooth and pleasant. He was very informative and attentive. They fixed my jewelry within minutes and also cleaned it for me! Will be recommending and most definitely will return. Thank you so much! read more

It's true that Diamonds is forever so as the representatives of the store especially Ranielle, TodY and Akram! The jewelries are outstanding and the deals are amazing. I've been such a loyal customer over the last five years, making many purchases from gold, rolex and diamonds. I highly recommend this jewelry company. 150 percent satisfaction. Go see Ranie, Akram and Tody for the best deals and service. read more

I enjoyed my time with Tody Soriano & Akram Mohammed today. They took their time to find the right jewelry I really wanted. Great display and assortment of jewelry & excellent quality. Tody & Akram are both extremely friendly & provided the utmost professional service. Keep up the good work. read more

I completely enjoyed my experience for the second time here, this was a planned event and the Salesman Akram was so completely helpful and engaging he didn't skip a beat when asked to see multiple pieces of jewelry, I appreciate someone so very accommodating when the time calls! I will return again. Thank You read more

Amazing service. Tim was very helpful. They are very professional and diligent. I was provided timely updates about the jewelry. The service and the ring were amazing. read more

Excellent service from Estie, Syed and Tody They really very helpful and very great people , I will recommend to my friends read more

Adi the Assistant Manager is THE MAN! He always gets me the best diamonds for The Best PRICE!!!! Its always a great experience shopping with him & hes a great salesman!!!! Go shop with him at at The Great Mall & tell him TARA SAID HES THE BEST!!!!! read more

Valliani Jewelers - Tennis for My Wrist Not My Shoes!! - Jewelry Near Me - Milpitas, California

Me and my wife are so happy for our visit in the VALLIANI Store ADI was amazing consoler and helper to make a choice to buy an Amazing ring ! My wife and me are so happy for pure purshase ! Thank you mr ADI ! read more

Valliani Jewelers - Jewelry Near Me - Milpitas, California

Ms. Lizeth was very helpful on our visit, We got my fiancé's ring resized and we got our wedding bond on the same day. Our visit became easy because of her help read more

I was kindly assisted by Tody S. He was very attentive and helpful in selecting a gift for a dear family friend of mine.. I look forward to my next experience. read more

Ross, Tody , Natalia gave us a good pricing and I am loving my new necklace and my spouse love her ring. I highy recommend Valliani!!!

I went there to upgrade my husband's ring they were so helpful and sweet. All the people that running this business is super nice and always cheerful. That's why we went for the second time and purchased a gold chain. We had a great experience both times. I definitely recommend them. read more