I had such a great experience here! I brought my engagement ring in to be resized, and they were…read moreable to do it quickly, for a great price, and were very accommodating with our schedule when it came time to pick it up. The first size we chose ended up still being a little too big, so we called to see if they could adjust it again. They were so understanding and let us bring it back right away. Since they knew our wedding was less than a week away, they resized it again the same day and even did the second adjustment free of charge. We really appreciated how kind, accommodating, and helpful they were throughout the entire process, especially during such an important and time sensitive week for us. My ring fits perfectly now! We will absolutely be bringing any jewelry we need repaired or adjusted here in the future. Highly recommend!

I was pleasantly surprised by my experience at Nguyen Jewelry Repair Shop! It's located in a small…read moreVietnamese mall in San Jose, and I'm so glad I decided to give them a try. Jimmy and his father were both incredibly nice, and Jimmy was especially attentive. I sat down, explained what I needed repaired, and he took care of everything. When I came back to pick up my jewelry, he even made a few adjustments for me on the spot to make sure everything was just right. I left very happy with the result and would definitely come back again for future jewelry repairs. Great service, friendly people, and a very pleasant experience overall!

I went to have a gold bracelet fixed, more than once, I continuously get the bracelet caught on…read morethings and I accidentally tear it off. The owner is efficient, kind, and gets what I need done quickly. Prices are decently priced, actually cheap, you just can't beat his prices. I will only go here, I'd rather support his business versus bigger stores.

I've been going here for at least a decade now. Pop in once in a blue moon to get my watches links…read moreremoved or battery change. And each encounter is always the same, quick and efficient. The owner doesn't speak much, but his expertise speaks volumes. I recently came in about two weeks ago to get the links removed from my ine-expensive Casio watch removed and I think the whole experience took less than 30 seconds. I literally walked in as he came back from break, said a sentence or two, took measurements of my small wrist and removed the links in front of me, free of charge. I'm happy this is in my hometown and sits on a plaza next to other retail businesses. Easy to find and hard to forget that this is the only reliable watch repair I could find in town.

This place is always a great place to go to have work done on my Watch and the batteries changed on…read morea complex watch that I cannot do myself. I highly recommend it. Good pricing as well.

It's crazy for me to type this because it feels like not that much time has passed but I've been…read morecoming to Jalal for years now for a variety of watches and even jewelry. He was right next to Apni Mandi market and is currently still in the same plaza. For fast repairs and battery changes I used to drop stuff off and then head into Apni Mandi for Amul butter and the fire roasted peanuts they sell in a bag. My first trip I brought him my wifes quartz watch that was no longer running and a mechanical chronograph that had part of the dial applique loose and was rattling around the inside of the dial. He prioritized my watch because I told him it was a gift from my wife from 2013 and my first "real" eatch. He charged an incredibly affordable price for having to basically take apart the whole chrono to get at the dial. My wife's quartz watch had a leaked battery that had damaged the whole movement so he replaced it also for an affordable price. He helped remove a link on a silver bracelet and solder the links back together very cleanly so he does jewelery repair as well. I started buying vintage mechanical watches and Jalal helped diagnose and perform a full overhaul on my Bulova "Devil Diver" and helped me restore and clean a nice 14K gold LeCoultre watch from the 50s. He won't do quotes over the phone so be prepared to come in person. He also appreciates phone calls over text so don't text unless you have to! It is chaotic and messy inside the shop but Jalal is such a charming pillar of the community I don't mind. Every time I come people are here just to hang out!

I was looking to buy a Seiko watch from an authorized dealer in the South Bay and decided to go…read morewith this location of The Diamond Ring Co. in Milpitas, and I'm really glad I did. Ahmed helped me out and was incredibly attentive throughout the whole process. I'm pretty particular about the watch that I'm getting this time, and wanted to try on a bunch of different ones to compare the dial sizes and Seiko silhouettes before deciding. Ahmed was more than happy to bring out everything I wanted to try. They didn't have the exact watch I was looking for in stock, so Ahmed helped me place an order and it came in about 3 weeks later. When I went back to pick it up, the watch was perfect, and everyone was also more than happy to resize the bracelet a few times until I got the fit just right, which I really appreciated. Afnan helped me take care of the warranty paperwork too, so the whole pickup process was very pleasant. The price was also really good and definitely competitive with what I was seeing elsewhere. It made the decision to buy from an authorized dealer, and this store specifically, an easy one. Everyone I interacted with was friendly, helpful, and knowledgeable. Overall, just a really nice experience from start to finish. Couldn't be happier with the watch and would definitely recommend this store.

My experience with the Diamond ring was an amazing experience. I was really nervous at first but I…read morewas greeted by Isaq. He showed me great compassion and was very patient with my indecisiveness. I showed him a ring for inspiration and we were able to help me create a beautifully custom ring below. This wouldn't have been able to be done with him. His follow up during the process was amazing. They have CAD designs of the ring before they have their jewelers start designing the ring, so you have full control of how the ring looks. I made a couple of changes during this process and they were patient with me and showed me the changes on new CAD designs. After 6 weeks (they will be able to make the ring earlier but I wasn't in a rush), Isaq let me know the ring was ready for pick up. They showed me the certificate and was able to get me this beautiful box with a light in it (nice touch). I can't wait for my girlfriend to see this ring. If you need help crafting a perfect ring come to The Diamond Ring Co.

Perfect place to bring fine jewelry to be repaired. No hassle, very friendly, and straight forward…read more They repaired my bracelet within just a few days. Very reasonably priced. Will definitely be coming back. Especially cause they have a beautiful selection of gold necklaces and bracelets that I'm interested in.

I was looking for a necklace for my jade pendant. It was hard to find one that look right…read more Department stores and Baxter didn't have what I was looking for. Came to Great Mall and Lays didn't have it either. I came across Ajam by the food court. He had a wide selection of chains and they were affordable. He helped looped my pendant in and gave me the ring for it. Customer service was great and his stand is convenient. Check out his stand when you're here.

My Van Cleef & Arpels bracelet arrived this afternoon and was a little too long. I considered going…read moreto San Francisco for resizing, but it's just too far. I also checked the Palo Alto location reviews and... yikes ‍ A friend recommended Ali's Jewelry & Repair, so I stopped by. Ali resized my bracelet perfectly in about 30 minutes for $55! VCA offers complimentary resizing, but you have to mail it in and wait at least 3 weeks. For me, $55 was well worth it to save the time, shipping, driving to SF, appointment, and waiting. I'm also not too concerned about the VCA warranty for a simple adjustment--Ali offers a much more convenient and affordable local repair option. What I really like is that Ali is a small-business owner who takes pride in his work. If you're concerned about bringing in an expensive or sentimental piece, you can call and make an appointment, and Ali can repair it on-site while you watch. That gave me a lot of peace of mind. While I waited, several customers came in with questions about jewelry and materials. Ali was so patient and helpful with everyone, even when they weren't there to buy anything. That really impressed me. I came in with one bracelet to resize and ended up leaving with a perfectly sized bracelet plus a beautiful new flower bracelet--for only about $300 total! I'm extremely happy. Great service, fair pricing, fast turnaround, and quality work. And honestly, $55 these days is basically a couple of boba teas or two bowls of noodles! Highly recommend Ali's Jewelry & Repair--especially if you want personal service from a small-business owner and the convenience of having your jewelry repaired right in front of you.

I had two thin gold chain necklaces with broken clasps, one with a pendant that's not removable…read more They both had small clasps that were bent with pieces broken off from forcefully pulling them apart when they got tangled together. I was worried they couldn't be fixed easily since they were so small. I found Ali's on Yelp and brought the necklaces on Saturday afternoon. Ali told us there was a chance the clasps could break in which case they would need to be replaced. If he could fix them, we could pick them up that evening or the next day. He texted me later that day letting me know they could be picked up the next day. The necklaces and the fixed clasps look and work great. I can hardly visibly see that they had to be fixed. The whole process with Ali was very clear and smooth and I'm really happy with his help!

Had a great experience at Valliani Jewelers! Samir, Tody, and Julia were all helpful and made the…read morebuying experience smooth and enjoyable. I would definitely recommend them.

My daughter and I were browsing at San Francisco Premium Outlets when we stopped by Valliani…read moreJewelries to look at watch options for me. It turned out to be one of the most professional and enjoyable experiences we've ever had in a jewelry store! A special shoutout to Julia, who went above and beyond to help us. She took the time to understand what I was looking for, presented the best options, and made the entire experience welcoming and stress-free. Her professionalism, knowledge, and exceptional customer service truly stood out. Kudos to Julia for providing such outstanding service--we'll definitely be back!

I know these guys from their Valley Fair days when I also worked at a jewelry store. Whenever we…read morehad a big load of repairs, we trusted them for their expertise. I wanted to replace the straps on my watches and they offered genuine leather. Calf and Lizard genuine leather. For a great price. Can't thank them enough!

Nice man was able to fix my sterling silver earring for a reasonable price. Great work! Other…read moreplaces I took it said that it needed a special laser or something but it was not a problem for him. he did it fast before he was going on vacation. They also sell lots of jewelry with gemstones both cheaper lab grown and they can do nice real from the earth ones.

I bought my wedding rings from them. I have no complaints, they were able to offer monthly payments…read moreand adjusted the size on the rings in a timely manner. This place was the one that had the best prices in gold. Compre mis anillos de matrimonio con ellos. Fueron muy amables y también ofrecen pagos mensuales. Definitivamente uno de los lugares mas económicos y confiables! 5 estrellas!

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This store is a scam. The Manager Jijie and her worker Maureen scammed my Mom . They like to…read moreattract elder individuals so they trick them easily. The Manager dresses up Inappropriately not professional at all . She seems to be going to a bar or club.

Please save your time and money. Do not come here! My mom got scammed by the salesperson, Maureen…read moreJije. She was sweet talked into thinking the jewelry she bought was $200/month for 20 months with no interest. Six months in and my mom gets the statement with the real interest and fees, stating it was only a 6 month promotion period of deferred interest. Maureen took advantage of the fact that my mom was Filipino. You would think someone of your kind would do right by you, but not Maureen. She falsified the credit application and my mom signed without knowing what she was getting into. Just please avoid this place at all costs.