Very fast with a new watch band adjustment and great pricing. Would recommend if you are nearbyread more

The battery on my Honda key fob was dead, and I'd stripped the screws almost bare with my…read moreoverenthusiastic attempts to DIY the replacement. I'd been driving around with a dead battery in my key for over six months! Fred was able to perform the replacement while I waited. He only charged me for the cost of the replacement battery. Thanks, Fred!

I had such a great experience here! I brought my engagement ring in to be resized, and they were…read moreable to do it quickly, for a great price, and were very accommodating with our schedule when it came time to pick it up. The first size we chose ended up still being a little too big, so we called to see if they could adjust it again. They were so understanding and let us bring it back right away. Since they knew our wedding was less than a week away, they resized it again the same day and even did the second adjustment free of charge. We really appreciated how kind, accommodating, and helpful they were throughout the entire process, especially during such an important and time sensitive week for us. My ring fits perfectly now! We will absolutely be bringing any jewelry we need repaired or adjusted here in the future. Highly recommend!

I was pleasantly surprised by my experience at Nguyen Jewelry Repair Shop! It's located in a small…read moreVietnamese mall in San Jose, and I'm so glad I decided to give them a try. Jimmy and his father were both incredibly nice, and Jimmy was especially attentive. I sat down, explained what I needed repaired, and he took care of everything. When I came back to pick up my jewelry, he even made a few adjustments for me on the spot to make sure everything was just right. I left very happy with the result and would definitely come back again for future jewelry repairs. Great service, friendly people, and a very pleasant experience overall!

We had an amazing experience here with our first time designing a custom ring! Darya and Misha were…read moreincredibly accommodating and helpful while we worked through 4-5 CADs and two wax models before finalizing, then the ring was ready for us to pickup within a couple weeks. We love the final piece and would highly recommend Vardy's! Thank you!!

We visited several small, family-owned jewelers while designing our dream engagement ring, and…read morealthough we ultimately chose to work with another jeweler, we wanted to share our experience here as well. We appreciated the help we received from Elena and Darya who were kind and pleasant to work with. However, our interaction with Fanya was off putting and left us feeling uncomfortable. During our visit, she spoke very confidently about the history of mining diamonds in a way that did not align with well-documented historical information we are privy to. The conversation felt dismissive of a serious subject and it made it difficult for us to feel confident moving forward with such an important purchase. When choosing a jeweler for something as meaningful as an engagement ring, trust and transparency matter a lot. While we respect that others may have different experiences, this interaction ultimately led us to continue our search elsewhere. Especially after noticing many of their negative reviews revolved around the owners daughter, this was concerning to us. We wish the business the best, but wanted to share our honest experience for others who are doing the same research we were.

I had such a wonderful experience with Sonny! From the moment I started looking, she was so…read morewelcoming, sweet, and genuinely helpful. She really took the time to listen to what I was looking for and helped me find something I absolutely loved. What stood out most was how comfortable she made the entire experience. I never felt rushed or pressured, and she was so patient while answering all of my questions and showing me different options. You can tell she truly cares about the people she helps and wants you to leave feeling excited and confident about your purchase.

I stopped in at Geoffrey's in San Carlos to get some gold jewelry appraised and find out what…read morethey'd pay. From the start, the staff came across as short and borderline rude. The appraiser seemed agitated and rushed, and the offer she gave me for the gold was a pawn-shop-level number. The next day I took the same gold to a well-reviewed and reputable goldsmith in Marin and was offered 40% more. That's a big gap for identical pieces. If you're looking to sell anything of value, get a second quote before you accept any kind of offer here.

My Van Cleef & Arpels bracelet arrived this afternoon and was a little too long. I considered going…read moreto San Francisco for resizing, but it's just too far. I also checked the Palo Alto location reviews and... yikes ‍ A friend recommended Ali's Jewelry & Repair, so I stopped by. Ali resized my bracelet perfectly in about 30 minutes for $55! VCA offers complimentary resizing, but you have to mail it in and wait at least 3 weeks. For me, $55 was well worth it to save the time, shipping, driving to SF, appointment, and waiting. I'm also not too concerned about the VCA warranty for a simple adjustment--Ali offers a much more convenient and affordable local repair option. What I really like is that Ali is a small-business owner who takes pride in his work. If you're concerned about bringing in an expensive or sentimental piece, you can call and make an appointment, and Ali can repair it on-site while you watch. That gave me a lot of peace of mind. While I waited, several customers came in with questions about jewelry and materials. Ali was so patient and helpful with everyone, even when they weren't there to buy anything. That really impressed me. I came in with one bracelet to resize and ended up leaving with a perfectly sized bracelet plus a beautiful new flower bracelet--for only about $300 total! I'm extremely happy. Great service, fair pricing, fast turnaround, and quality work. And honestly, $55 these days is basically a couple of boba teas or two bowls of noodles! Highly recommend Ali's Jewelry & Repair--especially if you want personal service from a small-business owner and the convenience of having your jewelry repaired right in front of you.

I had two thin gold chain necklaces with broken clasps, one with a pendant that's not removable…read more They both had small clasps that were bent with pieces broken off from forcefully pulling them apart when they got tangled together. I was worried they couldn't be fixed easily since they were so small. I found Ali's on Yelp and brought the necklaces on Saturday afternoon. Ali told us there was a chance the clasps could break in which case they would need to be replaced. If he could fix them, we could pick them up that evening or the next day. He texted me later that day letting me know they could be picked up the next day. The necklaces and the fixed clasps look and work great. I can hardly visibly see that they had to be fixed. The whole process with Ali was very clear and smooth and I'm really happy with his help!

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

Diamond Brokers of Los Altos helped me with appraisal of my diamond ring. They are super friendly…read moreand helpful! Thank you so much!

I purchased several items from Garo and his staff. Basic diamond huggies, blue topaz ring - and had…read moreseveral pieces made by Garo. My dads old cuff link and tie pin set turned into pendants and a ring for my sister and I. And them my dad's baguettes from his wedding ring - into a ring for myself with a design from help with Garo to ensure the baguettes wouldn't fall out. Each part of the decision making process I felt supported and also advised on the type of gold, what would work, why what I wanted would not work and letting me make the decision. In the end, I trusted Garo...and this ring designed to hold the memory of my dad turned out wonderful...and a lasting memory that I could wear every day. I then had my friends and my sister go to Garo - and they experienced the same - insightful, knowledgable, kind information when what you want may not be the best for you - but in the end - the diamonds won't fall out and the workmanship - amazing. It's good to feel you are in good hands with someone who has a passion for the art, the gems and you. These items were made and purchased about 4-5 years ago...and I've just come back to purchase an engagement ring. This time, instead of the help of Laura and Paul - Evan was the new consultant who helped me through the process. We met for the first time at the beginning of January to pick the stone - and then we decided on the setting with a lot of support and help from Evan. She is amazing, patient, with a lot of knowledge about the rings and stones and gold/platinum ideas. What a pleasure it was to work with her. We asked if it would be ready before Valentine's Day and I have it today. It is just gorgeous. The time, communication, and help from Evan made me feel confident that what I dreamed of would come to fruition, on time, and within our price. Everyone here has been a pleasure to work with. And I look forward to designing my wedding band. Take a moment and go into the store or make an appointment. Evan is just a gem of her own, I highly suggest you meet her and I know you'll experience the same as me.Happy designing and shopping!

First off, I have to say this family business is top shelf with what they can do!!! This is a small…read morefamily jewelry business but that's an understatement. I walked in for a laser welding repair on my eye glasses and not only was it welded beautifully but Dominic (the Owners Son) also steamed my nose pads. I felt like my eye glasses were brand new afterwards!!! Secondly, my soap and lotion covered diamond rings were inspected, steamed and polished. We're talking I needed to wear sunglasses inside afterwards. They were so shiny after!!! The Owner, Bona is the sweetest and so knowledgeable in his field of work. Very fair pricing and this jeweler really listens and cares about his customers. He totally goes the extra mile along with his Son!!! Parking is not an issue here. Very easy to find right off Meridian Ave. Highly recommended this business to go for jewelry purchases, appraisals, jewelry repairs, eye glasses repairs and so much more. They have laser welding which comes in handy for repairs such as mine for my eye glasses. Also, my work was done while I waited!!! That's what I call top shelf customer service!!! Thanks so very much again Bona & Dominic!!!

I have walked past this place so many times when in Westgate mall. I finally needed a jeweler…read morebecause I bent a prong on my engagement ring and I decided to stop in because there were so close to me. Honestly they were so helpful! I talked to them about what was going on and how I also wanted to smooth out the side prongs because they were digging into my finger. They suggested I run it all through insurance first so we could get as much of it covered. I came back when I got the okay from my insurance and Dom helped me out! We discussed what was going to be done, he gave me some tips on things we could do for my ring in the future to prevent it from bending a prong again, and then we got the quote. Hands down the best place to get your jewelers fixed! They finished it in about a week and it looks better than when I first got it! The prongs on the center stone are perfect, and the ones for the side diamonds look amazing! They were able to smooth them down a bit but then add more material to make sure they are nice and snug! Can't recommend this place enough! I will definitely be coming back to upgrade my ring a little more!

Beautiful jewelry with exceptional quality! The diamonds are stunning, and the metals feel…read morehigh-quality and durable. You can truly see the craftsmanship and attention to detail in every piece. Highly recommend to anyone looking for elegant, high-quality jewelry! 10/10 Customer service from Gianluca and Chiara

THIEVES! I brought in a heavy ring of my grandmother's to be made into a pendant and they STOLE…read morethe extra gold. LOTS of it. Horrible and hundreds of dollars. THIEVES!

This review is not about a specific sale but rather the customer service experience we encountered…read more We had to check the condition of our wedding ring. Found out the prongs were still in good condition (after we were told from an another jeweler that they needed to be repaired-their estimated was around $2,500). Then, Atif, cleaned the ring and another one, free of charge. Thank you!

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!