I went on a fact finding mission to find a ring for my fiance…read more Luckily for me I met and worked with a very knowledgeable and understanding woman...Michele! She listened carefully, respected my budget and made a process I was dreading totally fun. I'm excited to present my girlfriend her beautiful, and life-changing jewel! Thanks team Geoffrey, and thank you Michele!

I stopped in at Geoffrey's in San Carlos to get some gold jewelry appraised and find out what…read morethey'd pay. From the start, the staff came across as short and borderline rude. The appraiser seemed agitated and rushed, and the offer she gave me for the gold was a pawn-shop-level number. The next day I took the same gold to a well-reviewed and reputable goldsmith in Marin and was offered 40% more. That's a big gap for identical pieces. If you're looking to sell anything of value, get a second quote before you accept any kind of offer here.

You will not find a better experience elsewhere when trading or selling your precious metals,…read moreperiod.

I decided to start collecting precious metals recently, I wanted something tangible since I've only…read morebeen investing in stocks and crypto. What I had in mind was a wholly different world and it's a funny thought, I was expecting a jewelry store with bright lights with glimmer all over the walls but that was just my childhood memories when my dad took me with him to a jewelry store to get something for my mom. I already had some gold and only 1oz of silver but, wanted more and committing to invest in it per month. When getting in, I sat down in a waiting lobby with my wife, we wanted check out our first place to buy precious metals and believed that this place had to be it. We were greeted by Ron, he's an amazing and enthusiastic man to work with. He made it easy to understand when breaking down their website on how it displays the spot prices, and that an American Eagle is an American Eagle when I asked what would affect the value when I mentioned specific things like age, cleaning or rusting and or what Ron told me about oxidation. Today, I was impressed with the service that I had to drag my wife into it from the waiting lobby (haha). I had to make sure that my judgement wasn't too bias on picking clean or some age or oxidized coins. Since I didn't do research on what were the payment methods, I wanted to pay with a credit card to build up cash back but, if it was card, it had to be debit. Ron was great, I'll try to commit visiting monthly here or the one at Fremont for silver and soon gold.

I recently went to Geoffreys Campbell for the first time with my friend who is a regular there and…read moreI was blown away at how beautiful the establishment was and their vast and unique selection of jewelry. I knew I had to come back. The next week I went in and was immediately greeted by Eliana. She was patient and very attentive. Allowed me to explore, try on, and take my time picking out my very first pieces of jewelry I was buying for myself. Which, as you can imagine, was extremely difficult as everything was spectacular. She offered champagne while I luxuriated and gave honest opinions on which pieces suited my face and style I was seeking. They offered to customize the length of my chain at no charge, which was a bonus. It was an overall fantastic and memorable experience. Eliana was amazing and another woman with long dark wavy hair who was their the first time I went in, those two are excellent and friendly. They were also having a drawing for a vacation get-away, which was another exciting incentive. If you want fabulous jewelry and superb service, you must come to Geoffreys in Campbell, you will not regret it and you will be going back for more, guaranteed. p.s. Ask for Eliana. pics coming soon.

Elissa Moreno is an expert in jewelry. Super knowledgeable and friendly. I went in to check out…read moretheir tanzanites. Elissa showed me a few pieces and I fell in love. I've been back for other pieces and will continue to return to Elissa. Thank you so much for your help with my gorgeous ring(s) and bracelet. See you soon for those earrings.

Ron's great! He patiently explained to my grandfather and I the value of some of our coins and how…read moreto proceed in selling them. Super patient and nice guy, will be coming back for sure.

I had a great experience! Ron is responsive, kind and efficient! Will definitely go back for all my…read morenotary needs in the future.

I love this place. They always give the best deals and are so nice and knowledgeable.read more

I love this place. The owner is very welcoming and will give you a great offer. I would definitely…read morerecommend this place to my family and friends.

Today I visited crown gold exchange! Excellent customer…read moreservice! Fair exchange! I will be back . Brandon B

You know, I visited this location for the first time around 2024. At the time I spoke to Alisha. I…read morebelieve she was the owner if I'm not mistaken. She had inspected some old good and silver pieces I had and gave me a really good price on them so we did business. No complaints. At the time I asked her to give me an estimate on a gold ring that I have. After her inspection she had offered me $1850. I did not sell it at the time. I was just curious at where they might be at with the price. Well, now fast forward to April. I decided that I might be interested in letting go of my diamond ring for the right price to do some improvements on my vehicle. So I decided to pay Alicia a visit. At this point I will say that I am honestly expecting there to be more value in the ring since gold is at an all time high since the last time I visited. I decided to call and make sure she would be available. Unfortunately after several attempts I could never reach her at location. Everyone I would speak to would never offer a time so that I could schedule with her directly so I went ahead and just decided to see whoever was there at the time. Upon arrival, I see that they had did a complete remodel of the office from my previous visit. It is much more elegant than previous. There were 2 guys working and I end up with the guy at the desk farthest from the door. ( I apologize, I didn't get names) I show him the ring for the quote and he immediately starts complimenting it and shows what appears to be genuine excitement. While he is inspecting it he asks me if I had ever got a quote on it. I tell that I actually have and that it was done there by Alicia back in 2024. He promptly asks me what price she gave me and I decide to hold that back so I can see what he comes up with. This is where they lose me completely. He ends up offering me $800. Smh. I tell him he is way offffff.......... I then share what the original quote was in 2024 by Alicia. I express to him that his quote can't be right on the fact that gold has skyrocketed since then. I also directly ask him if he is just crazy low balling me on purpose ( I know, of course he is going to say no to that but I had to ask. Right??) after some back and forth he tells me that is all he is authorized to offer?!? Than he goes on to tell me he is "messaging" Alicia. He takes some pictures etc. Now they start to say gold has gone down, and the diamond pricing has gone down, and supposedly the clarity of my diamond is horrible. Let's not forget how he was drooling over my ring when I first walked in. What's even crazier is that as they are insulting my diamond it's part of the value the original quote that she had given me in 2024 was purely on the gold. She specifically told me that they don't count the gemstones because they treated as scrap so it's just a gold that has value Which is crazy but her words. Also, when he quoted me 800 he told me he couldn't price anything on the diamond. So at this point, I'm like one this place is turned into crooks. and second, is he even talking to Alicia? Is she even the same person I dealt with in 2024 or really the owner or still the owner. As far as I'm concerned too many question marks now looks pretty on the outside with the remodel and all, but on the inside to me it's horrible now. And I know you're gonna say well. You only visited one time in 2024, but that one time in 2024 was crazy made a huge difference because I have visited other place prior to going there and she seemed to be honest sincere and had very fair quotes. Hey all I can say is this get multiple opinions do your research before signing off with these guys. I don't recommend them unless you're just not caring about what you're unloading, but k steering clear of this place in the future.

Amazing experience! I am moving soon and discovered some gold jewelry that I haven't seen for like…read more20 years! I usually donate items, but not these. Steve was amazing! I wasn't in a hurry to sell, but once he heard of what I was offered by another company (on Winchester Blvd.), he offered me substantially more, and I accepted! Such an excellent experience and very stress-free. I highly recommend!! And I hope I find additional gold jewelry that I can sell!!

I'm writing this not to attack, but instead in the hopes that it prompts some real self reflection…read morebecause buying jewelry should feel special, not diminishing.This was meant to be my first jewelry show, a beautiful memory marking my newfound love for antique jewelry. I had been giddy for days leading up to it, the kind of excitement that feels rare and precious in an adult life so often consumed by work. Now my memory of my first jewelry show brings up feelings of disappointment and sadness. I approached the PMI booth at the International Gem and Jewelry Show with excitement, ready to explore and invest in a meaningful piece. Like many careful buyers, I like to take my time, trying things on, comparing options before I make my final decision, especially when it comes to high value items like jewelry. I ask consent before taking photos so I can keep track of what pieces I like and what booth I found them at. I asked to see three rings, the older blonde woman (pictured) assisting me did not just come across as disinterested, she seemed irritated that she had to help me at all. Her tone was cold, her demeanor tense, and every interaction felt rushed, like I was an inconvenience she wanted to be rid of as quickly as possible. I initially tried to brush it off as her personality, but what made it impossible to ignore was what happened next. At the other end of the table, an older white woman was already being helped by an older gentleman. Instead of continuing to assist me, the woman helping me chose to join them, effectively abandoning our interaction. She stood there with them, smiling, engaged, and attentive, without so much as a glance back in my direction. I was left waiting, unacknowledged, until I eventually had to call out to her to get her attention again. And it wasn't just that one moment, or just one customer. As I stood there, I noticed she was kind to another older white lady before I asked her to help me. With them, she was warm, patient, and welcoming. With me, she was curt, tense, and visibly irritated. The contrast in treatment was not subtle. It was unmistakable. For context, I am 32 years old, but I have been told that I look young for my age. Whether her behavior was influenced by my age, my Asian ethnicity, or the fact that she assumed I could not afford their pieces, I cannot say with certainty, but the consistent disparity in how I was treated compared to the older white women around me was impossible to ignore. When I finally said I would be back after making my rounds, she took the rings from me and responded with a flat, dismissive "okay," not even looking at me as she said it. It felt less like the end of a customer interaction and more like a relief to her that I was leaving. I walked away feeling overlooked, disrespected, and devalued.I was saddened not just by the interaction, but by the fact that now my beautiful memory, the event I was so excited for, was soured. Thankfully, the women at Serendipity Baubles, Trinkets, and Treasures at Booth 421 completely turned my day around. They were warm, kind, and treated me with genuine respect. I gladly spent over a thousand dollars with them. Funny how a little kindness and basic human respect can go such a long way. I had genuinely liked one of your pieces (pictured) and fully intended to come back for it. But after the way I was treated, I chose not to support a business where I was made to feel like I didn't belong or worse, like I was a burden. I know a thousand dollars isn't much for your business, but this is not just about a missed sale. It is about how quickly visible irritation and unequal treatment can turn what should be a joyful experience into something disheartening and lasting. I hope this is taken seriously, because no one should walk away from your booth feeling the way I did. I am not upset about the jewelry I didn't get to buy. I was upset about the beautiful memory I could've had.

I love this place I compared my price to a different place I felt so good about this place. Jp…read morewas able to get my ring fixed made it look way better better my ring was cracked he showed me and gave me many option to choose from with my price range The customer service was outstanding The nice lady Megan was nice she helped me pick my husband ring They have a security guard who is nice and always smiling

Forever My Jeweler (And Yours, Too!)…read more Forever Diamonds & More has been my go-to jeweler for the past 4-5 years, and I wouldn't trust my jewelry with anyone else. Owned by the wonderful husband-and-wife team Jonathan and Megan, this shop is always warm, welcoming, and truly professional. Jonathan's craftsmanship is outstanding -- every repair has been flawless, solid, and beautifully done -- and their pricing is refreshingly reasonable. They also stand behind their work, which speaks volumes about their integrity, though I've never needed to test that guarantee because everything has been perfect the first time. Whether you need a repair, watch service, or are looking for a new gem to add to your collection, Jonathan and Megan will take great care of you and make sure you leave happy. Highly, highly recommend!

On top of being a fine dealer in coins and metals, excellent craftsmanship in repairing damaged…read morering: next they do watch batteries too?Outstanding!

I entered and felt like an afterthought. The worker let two other parties in while I was trying to…read morebrowse and felt like I'm being hovered around by other customers. I'd prefer to be able to discuss options and pricing with the owner. Letting others hover in such a small space when I'd waited to enter felt....wrong.

Very fast with a new watch band adjustment and great pricing. Would recommend if you are nearbyread more

The battery on my Honda key fob was dead, and I'd stripped the screws almost bare with my…read moreoverenthusiastic attempts to DIY the replacement. I'd been driving around with a dead battery in my key for over six months! Fred was able to perform the replacement while I waited. He only charged me for the cost of the replacement battery. Thanks, Fred!