I know these guys from their Valley Fair days when I also worked at a jewelry store. Whenever we had a big load of repairs, we trusted them for their expertise. I wanted to replace the straps on my watches and they offered genuine leather. Calf and Lizard genuine leather. For a great price. Can't thank them enough! read more

Master Fix Jewelers - Watch straps - Watch Repair Near Me - Campbell, California

Dropped off a watch to be repaired and they're super honest and fair. They communicated with me throughout the repair process and their prices were fair and cheaper than other locations I checked for price. Family owned local business and they're really nice. read more

I had a gold necklace that broke and needed repair. Thankfully I had the piece that came undone or it would have cost more to use a real gold replacement piece. I found this location and dropped my necklace off and it was ready less than 24 hours later. It was $35 plus tax. If you have jewelry repair needs definitely go see them for fast friendly service. read more

Very clean, tidy shop. I'd recommend this shop for any of your needs for watch repair.They repaired my custom watch as it had stopped working.New battery, adjustments, etc. read more

This place saved me! I randomly decided to wear my ring (normally worn on my ring finger), on my middle finger thinking it would fit. Not the brightest idea, and my finger ended up swelling up and I could not get the ring off my finger. It was stuck and I was panicking. I called so many different jewelers at the mall, kay jewelers, kevins jewelers, and all of them said they couldn't help me. I called 5 different places, and finally someone recommended me to Master Fix. The owners are incredibly sweet and they're vietnamese! The owner was able to remove the ring safely, and my finger swelling went down immediately. He offered to resize it for me for $95, which is a fair price and he only took an hour. My ring looks as good as new, like it was never cut. It you ever run into this issue and need your jewelry fixed or resized, come to master fix jewelers. These photos were taken immediately after the resizing. read more

Master Fix Jewelers - Watch Repair Near Me - Campbell, California

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I called on a Saturday to see if I could bring in my ring to get it resized. A lovely gentleman answered the phone and told us they were open and I could come in anytime before closing. Without much thought, we drove to Master Fiz Jewelry. Even though there was a small crowd when we arrived, we were assisted immediately. I didn't know my ring size, but it wasn't an issue because they had fittings to ensure I had the correct size. They took my ring, gave me a receipt, and told me I could come in on Tuesday to pick up my ring. I received a text on Tuesday afternoon that my ring was ready for pickup. Unfortunately, I had the flu and couldn't go until the following week. When I went to pick it up, the ring was resized perfectly and reasonably priced. Overall, I would use their service again. I appreciated the timeliness, the reasonable cost, and that they have parking! read more

David offers a good service Good findings Is understanding and is very fair on pricing as well. And his wife is very friendly read more

Master Fix Jewelers - Watch Repair Near Me - Campbell, California

They quickly fixed a pair of prescription glasses which had lost its screw on one arm and had also gotten warped making it too difficult for us to fix at home. Advise calling the shop ahead of time to let them know you will be visiting, the folks at the store are very kind and helpful. read more

I had a custom made ring made utilizing many of my old diamonds. David was so easy to work with, knew exactly what was needed to achieve the desired results. Spent the extra time to review the plans with me to ensure that I got exactly what was asked for. The ring turned out absolutely gorgeous! I have received so many complements on this beautiful piece of jewelry. I was so glad that after looking at so many jewelry stores, reading reviews and hearing what others recommended, that I choose to go with "Master Fix Jewelry". I would highly recommend this company for all services they offer. They are fabulous individuals to deal with that offers quality workmanship! read more

I bought a gorgeous sterling silver charm bracelet from a vintage shop at a great price and needed to get some charms removed. I was dreading going to a jewelry shop to have this done, envisioning a per charm charge and exorbitant fees eating into the great deal. The lovely couple at Master Fix took great care of the bracelet, cleaned it and removed the charms for me for $25. WOW! I will be bringing all my jewelry here from now on! read more

Quick and easy battery change for my watches. They do it while you wait. Run by a pleasant couple. Prices seemed reasonable.

I've been coming to Master Fix for years and they've always taken great care of me. They've helped with watch resizing and other small repairs and the service is always quick, professional, and done right. I came in today to have a pin put in my watch and he didn't even charge me. The staff is friendly and trustworthy which is hard to find these days. Highly recommend if you need reliable watch or jewelry service. read more

Great business. We came in with a fifty year old watch to get a new wristband they show a few options and my wife found one that she fell in love with It's a small place but they take great care of their customers read more

Needed batteries replaced on my watches, one of which has a double glass cover with crystals and the other a special battery size. They were careful to not damage the first and had the special battery in stock. The repair was done within 15 minutes and the watches work well. read more

We have been going to David for a long time. He is superb, does quality work, and treats us like family.

Master Fix is always able to help with my jewelry repair, cleaning, resizing, etc. with a great price and fast & friendly service! I followed them to their Campbell store after discovering them at valley fair and was happy to see their business grow and move to their own location. Customer for life! read more

I might be the only one tired of wearing my apple watch. It's great for the gym, but that's it for me. So, I reached in my old treasure trove pulling out my real watches. I miss them! I started out with four of my watches that most definitely needed batteries. It's been years since they tiktot. So, I was worried they might have dried rot. Plus they were all different brands. But that wasn't a problem here, and it only took thirty minutes to get them back. I must add the price was great too!!! Also, they have a wide selection of quality diamonds and beautiful gems for a reasonable price. read more

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Professional, friendly, prompt, and reasonable pricing. I'm so glad I found this shop! I came in asking for a quote to fix my ring. David was able to fix it right there on the spot while I chatted with his wife Xuan. They were able to fix my ring and even polish it so it looked better than ever before. Definitely recommend + will be coming back for any of our jewelry needs! read more

Excellent service - fast, honest and affordable. Lovely family operated business that helped fix some earrings for me on very short notice. I really appreciated the workmanship and wonderful customer service read more

I brought my watches here for battery replacement. Quick, easy, and prices are reasonable.

Just $10 for a small battery to be installed or $15 for the large battery installation. Courteous, polite, quick and enough places to park too. read more

Came by after work and they were able to help me resize my watch in 10 minutes. Wasn't expensive at all

He did a great job resizing my ring. I can not see where he did the work! I would highly recomend this business.

I had my watch band shortened. Efficient service and good customer service. Will go back again in the future. read more

Excellent craftsmanship and outstanding service. This family-owned jewelry store takes real pride in their work and delivers beautiful, high-quality pieces. I've come here for both repairs and new purchases, and each experience has been wonderful. Highly recommend -- a true local gem I'll continue to return to. read more

Attention to detail in their repairs, whether it's jewelry or watches, it comes out better than expected. They are trustworthy and have integrity in their work! read more

New place, same great friendly service. Pricing is very fair and the quality of work and attention to my needs is top notch. They are my go to place. read more

- Services: re-sizing & engraving - Fast service - Friendly - Honest - Family business - Excellent craftsmanship - Recommendation: 10/10! My fiancé and I were looking for ring service. My wedding ring needed to be re-sized, and he needed an engraving done on his wedding band. Master Fix Jewelers is a small and shiny kiosk on the first floor of Valley Fair Mall. A sweet and down-to-earth Vietnamese couple, David & Xuan, runs the business, and delivers the most excellent service in rings. They explained in detail the process in which they would work on our rings, discussing the differences in engraving based on the metals used in the ring. Xuan allowed me to try on a couple rings in their case in addition to their ring sizer to confirm the size I wanted. I went up 1 size, and it fits perfectly with no signs of alteration! My fiancé's wedding band was previously re-sized, but we needed an engraving. The original ring company from which we bought the ring accidentally left it out when we sent it back for re-sizing. We opted to seek out a place in person for engraving rather than mailing it back to the company. We were pleasantly surprised that Master Fix Jewelers also had engraving services that were cheaper than what we found online. Previously, this ring had an engraving that was engraved by machine in Times New Roman font (it was an eye sore). David did a hand engraving that actually made me emotional when I saw it because it was similar to my own handwriting! It looked personal and romantic. It was a significant improvement! Master Fix Jewelers has such wonderful customer service and expertise! They are very friendly, easy to talk to, and very reasonable with prices! They reasoned that the engraving might need to be picked up the next day, but they finished the work for these two rings in less than 30 minutes! They also can design customized rings from ideas people were inspired by online. The only thing holding them back is a functional website! I am so thoroughly happy and satisfied with the work they've done. I strongly recommend them for your ring service! I wish I had more reason to give them business! read more

Master Fix Jewelers - hand engraving on black zirconium - Watch Repair Near Me - Campbell, California

Brought my ring to be resized, perfect fit. Also 2 bracelets to be polished. So Shiney. Great place for.

Most experienced jeweler you will meet and very fair pricing. Come here and you won't regret it!

Reasonable and timely. Friendly and trustworthy. Ive had diamond white gold necklace and my platinum diamond ring fixed by them.

More than 5 stars. They did a fantastic job repairing a vintage ring that was passed down to me. All of the gold prongs were worn down and the center stone was loose and about to fall out. My ring was repaired in 24 hours and for a very reasonable price. Other reviews mention that this kiosk is hard to find in the mall. Park on the Winchester and Steven's Creek side of the mall (close the Safeway and CVS) and walk through Macy's men and home (first floor). The kiosk is one of the first things you see when you walk into the mall coming out of Macy's. They were also able to replace my boyfriend's watch battery in less than 5 minutes when I came back to pick up my newly repaired ring. Watch replacement was $15 and comes with a warranty. I got a quote from another jewelry repair shop in the mall while I was getting another watch battery replaced (I have a lifetime battery replacement for this particular watch). Their quote was at least four times higher and they said it would take 5 days. I'm so glad I shopped around a bit and found Master Fix Jewelers for the job. I could not be happier with how my vintage ring turned out. I can't wait to wear it out for my next special occasion. I will certainly be coming back to Master Fix for additional repairs or future custom projects. Definitely come by Master Fix and get a quote for your jewelry repair needs. I certainly wasn't disappointed. read more

Absolutely delightful couple running a jewelry repair shop along with a nice selection of jewelry for purchase. We came for repairs on multiple items and a ring resizing. All repairs were expertly done. I would recommend without hesitation. read more

I have gone to Master Fix Jewelers multiple times in past to fix/replace batteries in my well worn watches. And, always return to fix more like last weekend. Both owners are very pleasant and swift in turnaround times. Their business is located in a kiosk and easy to find....just follow the mall directory. read more

Quick, easy and friendly service. I needed a ring engraved and I asked the nice lady at the counter to engrave a simple date. She gave me a piece of paper and a pen and asked me to write it down. I put the date formated with /'s in between the month, day and year. She suggested I use periods or dashes, since slashes look like the number 1 when engraved. Then she wrote both out for me and had me choose, I went with the dashes. She told me 30 minutes and took my payment. I went and had a nice lunch at the food court and stared at all the weird people walking around in the mall for a half hour. When I returned, they had done an exceptional job engraving my ring. I left the mall happy and content with my engraving which came out to a flat fee of $35. Above all, I left the mall knowing I would not have to come back until at least Christmas time, and that fact made me even happier. read more

Master Fix Jewelers - My ring and the engraved date - Watch Repair Near Me - Campbell, California

I got a new clasp for my chain. Very quick while I waited! And very friendly husband and wife team....

They are great! They fixed my ring and bracelet. They have the BEST prices in town! Very reasonable, fair, and kind! If you don't believe me, do a price comparison. read more

They resized m ringss as professionally, texted when they said that they would and I paid the price I was quoted. Very kind snd professional. Would use again. read more

A immediately attendant, my needs for the replacement of the battery on my watch. Gave me an official receipt with information to recover after doing the work. Gave me an estimated time which was sooner than expected. They were very attentive, especially the wife who is very honest and trustworthy. They guarantee their job and they will give you a card so you can continue following them. If for whatever reason they leave the premises at the mall. People generally follow them as I witnessed a few who traveled quite a distance to continue getting their service in their jewelry and repairs. Love this couple. Great job great customer service you cannot go wrong with them. Will continue to follow wherever I need to. read more

I went in to have the band shortened on the watch I bought in Costco. They did a great job one minute 15 bucks highly recommend.