My daughter and I were browsing at San Francisco Premium Outlets when we stopped by Valliani…read moreJewelries to look at watch options for me. It turned out to be one of the most professional and enjoyable experiences we've ever had in a jewelry store! A special shoutout to Julia, who went above and beyond to help us. She took the time to understand what I was looking for, presented the best options, and made the entire experience welcoming and stress-free. Her professionalism, knowledge, and exceptional customer service truly stood out. Kudos to Julia for providing such outstanding service--we'll definitely be back!

Great service, they work fast and efficiently. My fiancé and I both got our rings from here and we…read moreare very happy with our choice. They also have flexible leasing options. Ask for Julia!

I was looking for a place to get myself a beautiful diamond ring, I did multiple researches and…read morecame across Hung Phat with lots of great review. Since I am from far away, Socal, I saw that Sao Mai has many great review for being very helpful and super attentive to details to make sure clients get the best option. I ended up placing a deposit even before coming into the store in person as she sent me lots of ring setting options through text message and proposed many great diamonds with good prices! She helped giving lots of useful input in choosing a ring I like, and it turned out to be stunning!

Was looking to have a bangle repaired for my wife and get some jewelry cleaned after visiting a few…read morejewelers in the center I chose hung phat because they were polite and welcoming can't say the same for some of the other jewelers in center anyways walked in and was greeted by almost everyone and Kris walked up and asked how she could help me she patiently waited while I explained what I wanted and went and spoke to the repair jeweler and came back and gave a very fair price and also cleaned my jewelry at no additional cost thank you Kris and hung phat jewelry for a great experience will be back in the future

If you want reassurance and confident in the gold you buy go there you won't be disappointed.read more

5 star rating for customer service. Fiona helped my friend and I with a special situation. She was…read moreextremely patient, calm, and understanding - those are very important qualities when being in a sales role. When shopping around, Fiona took the time to explain the quality of items and made useful recommendations without trying to upsell. During the checkout process, she was also incredibly thorough and very diligent with making sure all paperwork is handled correctly. She made sure all corresponding certification cards were given and proper verification measurements of my items correlated to the information on the official paperwork. When my friend and I arrived, another saleswoman had helped us before Fiona arrived back from break. We felt extremely welcome the moment we walked in. I believe her name was Selina (?). I don't fully recall her name but she was incredibly nice. When my friend was looking at stuff and I wandered to different display cases, another nice saleswoman approached me and asked if I would like to take anything out to try. I did not catch her name but overall service was top notch and everyone was willing to help even though they knew we already had a dedicated salesperson that will be making our transaction. My friend had previously arranged this shopping trip with a different saleswomen (I believe her name is Fan) via WeChat. She was not available on the day that we went but made sure everything was coordinated well with Fiona so that things went smoothly. The communication between my friend and Fan (?) was very nice and understanding. She went above and beyond to accommodate my situation. I am truly impressed and very happy with my shopping experience. I look forward to being a returning customer. I really like Lukfook from shopping at their stores in Asia and was excited when a store in Milpitas opened up. Customer service, quality, selection, price - all excellent! Highly recommend. **No refunds**

Be careful with this place. I came in with a jewelry that my mom bought from a relative, the Jade…read morecame off the ring. I came in this place to try to get it fixed and asked how do I know if this is real Jade or not. The man was rude, looked me up and down and only repeated "go to downtown san jose" i asked where and all he did was repeated what he said and turned around and continued eating his noodle. It seemed he wouldn't say how he can tell the difference between real Jade or not because they sell FAKE jade!!!

The lady warmly welcomed us and promptly guided us through the various sizes, helping us determine…read morethat 59mm is the right fit for me. I truly appreciated her assistance. Thank you so much for the beautiful jade bangle! I appreciate your effort in finding a 59mm piece that fits me well, given my larger hand. I'll definitely come back for future jade purchases. Also, I truly appreciate you obtaining the GIA report for us - thank you! I will refer people to you.

If you're looking for nice pieces of jewelry, this is the place to go. You won't have to deal with…read morerocket high prices. And Michelle is the sweetest and most helpful person in business. I'm a regular customer there and have been buying a lot of jewelries from here. Seeing is believing!

I've consistently purchased top quality jewelry here. Michelle (the owner) is super cool and…read morepricing always beats anything else I've looked at in Bay Area. Michelle stays current with latest designs as well as custom ones we've asked for. My wife gets so many compliments on her bling. Happy wife ?Check! Happy wallet ? Check !

I had such a great experience! Mayra provided amazing customer service from start to finish. She…read morewas kind, patient, and really took the time to help me find the perfect ring. I ended up purchasing a beautiful ring for myself at an incredible deal, and I couldn't be happier with my purchase. The quality, value, and overall experience exceeded my expectations. It's rare to find someone who genuinely cares about making sure their customers leave happy. Thank you, Mayra, for making this such a wonderful experience! Highly recommend!

I had been purchasing my jewelries at Milpitas Great mall branch…read more Juanita Bunuan is so professional in dealing with clients like me. Hence, I keep going back be of her welcoming personality. A great asset to your company. Joy A.

So I went there with my new pair of earrings which got damaged due to my carelessness while…read moretraveling. I called them before going to the store. The guy over there told me it can be fixed, but first, they need to see it. He also told me it can be fixed either the same day or in 2 or 3 days depending upon the size of the damage. When I went there, the lady at the counter was so kind, she heard me patiently and called the other guy to fix my earring while taking all the precautions. It got fixed during the same visit. I am so glad both earrings are looking the same again as they originally looked. I am so thankful for Nitin Jewellers, God Bless Nitin Jewelers

Best Bay Area Jeweler !!!! Hands down, the best Jewelers in…read moreBay Area CA. Usually do not write any reviews but my recent purchase of diamond ring with band (see attached pic) has warranted me to write this review. We have been a long time customer of Nitin Jewelers and can easily vouch for their expertise , flexibility and price. Nitin(owner) is very knowledgeable and helps you to make excellent choice and works with you to find the best deals up to 20% less than the branded diamond Jewelers. Highly recommend to visit and compare before any big purchase.

I stopped at 7:08 pm tonight to see if I can get can get a birthday gift for my dad . I google out…read morethe store hours before driving there to make sure they were still open . When I got there , their lights were off and doors were already gated . There was this short lady with black dress and long boots who didn't even acknowledge me but she did see me when I walked up to see if they were close . I would always come by to get good deals but I'll definitely stop coming to them anymore . I ran to some workers from stores near by and they said they always close early . Why is their business hours posted online if they don't follow them . Thank got for movado being close by that I was able to get a birthday gift for me dad.

Me and my fiancé were looking for a Wedding band yea regret going to them for these very special…read moreoccasion purchase. The rep who helped me was Noel he is a crook disguised as a clerk, I should have never done business with him. I am extremely disappointed with the service at Kevin's Jewelers. I placed an order and requested a resize, but after realizing the pricing was significantly higher than competitors for the same quality, I attempted to cancel the order immediately . They refused to cancel my order Despite the item never leaving the store and me never taking possession of it and telling them I want the order cancelled management didn't want to speak to me they said they could do nothing even avoided my calls. It felt like a high-pressure sales tactic, to avoid a refund. I complained to cancel the order right after I found out they are crooks. They are refusing a refund for an item the customer has not even touched.