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    Services - Ajam Jewels

    Jewelry repair

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    Broken link after repairs
    Don P.

    Very low quality yellow gold. I purchased 210$ 10k chain necklace, which snapped at the weakest link. I came back and paid 25$ for repairs. It took a whole two week to fix. There after. The chain broke again. I have made a conscious decision that if a jewelry store does not have a warranty program. It is not worth the time, money, or business unless it is for a novelty item. This is not recommended for qaulity gold metal jewelry

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    3 years ago

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    The Diamond Ring

    The Diamond Ring

    (88 reviews)

    Kevin and his manager were very patient with me and my family through the whole jewelry purchase…read more They gave us the best price we could find and clearly explained all protection and after purchase options. They also showed us the diamond test and the microscopic diamond ID which gave us confidence. On top of that they took the time to explain how the diamond market works. I would definitely recommend this store to friends and family in the Bay Area.

    My experience with the Diamond ring was an amazing experience. I was really nervous at first but I…read morewas greeted by Isaq. He showed me great compassion and was very patient with my indecisiveness. I showed him a ring for inspiration and we were able to help me create a beautifully custom ring below. This wouldn't have been able to be done with him. His follow up during the process was amazing. They have CAD designs of the ring before they have their jewelers start designing the ring, so you have full control of how the ring looks. I made a couple of changes during this process and they were patient with me and showed me the changes on new CAD designs. After 6 weeks (they will be able to make the ring earlier but I wasn't in a rush), Isaq let me know the ring was ready for pick up. They showed me the certificate and was able to get me this beautiful box with a light in it (nice touch). I can't wait for my girlfriend to see this ring. If you need help crafting a perfect ring come to The Diamond Ring Co.

    Daniel's Jewelers

    Daniel's Jewelers

    (23 reviews)

    We have the best experience buying or waiting set rings, Steve helps through the whole process,…read morehelp us to selected the sets and even for the approval of the credit, really fast beside the great price we god he even give us a discount and iPad for the kids it will always be our one store to buy or jewelry Thanks Daniel's jewelers and also thank you Steve

    Man. I'm saddened to leave this review. Went in to the store to find something advertised online…read more They did not carry it in the store, but had a cheaper version which the clerk said she'd price match to the other item. Except the item was originally $405, marked down to $125.97, this set was only $295 (and should have been on sale, too). I looked at a few more items, and she didn't look up the prices, only said she'd sell it to me for $125. We're talking a $179 bracelet (on sale), some earrings, and a ring. She called around and found the item at another store. She offered to order it, but I had to pay for it (without seeing it in person, and it was an "as is" item). When I told her I was on my way to Hayward, she said the item was at the Modesto location. I left the store, but decided I'd just drive out to Modesto since this was a very important gift for my long time surrogate mother, deceased mother's best friend, celebrating a large birthday after surviving Cancer TWICE! I wanted a ruby and white sapphire birthstone set to commemorate this special occasion. Luckily, I called the Modesto store, only to get told the item (the only one in The Bay Area), was ACTUALLY IN HAYWARD! I'm so disappointed about this lady's dishonesty and sales practices. Thank you to the honest woman in Modesto, and thank you to the kind folks at Hayward. They held the set for me, and price matched the online price. I think this location has lost a customer. Two stars for the clerks at the other store who navigated me in the right direction. ZERO stars for this location.

    Kay Jewelers - [Gold] Heart Shaped Children Earrings

    Kay Jewelers

    (32 reviews)

    $$$

    This is not On the jewelry but on the EMPLOYEE And a horrible experience…read more Diana First got there she was nice , as we sat down and started going through engagement rings I noticed she got very stereotype . All her comments were getting offensive. She kept insisting to do the Kay card for financing or don't worry about price there is payments ( never ask if we wanted to pay up front or finance ) my fiancé tried on a ring and wanted to compare with another but was told she can only hold one at a time/ Diana had to hold thee other ...which was fine other shops are same She kept asking for us to stop touching the diamond as our skins oil will disturb with clarity ... she made remarks about how now she has to go clean them later . My fiancé was debating the ring on her finger/hand but Diana said that's not how you are supposed to view it ... then brought her mirror out and said to view through the mirror -.- ???? My fiancé had ask me take out her phone so she can take a picture of it ... Diana had said no we can't take pictures ... we thought it was a joke but she told us people take pictures of rings and the tags then come back with fake replica trying to swap them out . We told her Kay's else where never told us anything of that ... according to Dina the policy just changed last week ... She asked if we shop there before I told her yes we've purchased from previous years going back to 2017 . We ask to put the one we like down on the wishlist . She looked at us confused asking if we knew what a wishlist is... she then proceeded telling us what it was ...Obviously we know what a wishlist is . This whole encounter was super overwhelming I felt like I was being discriminated , felt like she treated us as if we were thieves trying to scam/steal from them and most importantly discouraged... we came in hoping to get an engagement rings for our new beginnings . I finally got fed up ... got up from my seat and told my fiancé let's go . Diana had the audacity to remark with " where are you guys going ? Getting married? " all this while laughing Long story short we drove to the location in NEWARK met Maria and I suggest coming here instead . She and the rest of the crew was nice patient gave us our privacy . We walked out much more satisfied and purchased what we wanted ring for my fiancé and ring for me .

    If you are interested in cheap, low quality items that are literally gonna fall apart after a…read morematter or days or possibly a few weeks... look no further! Kay's has you covered! My purchase of a set of children's heart shaped earrings were made on 11/15/22 and exactly one week from the day of purchase, the earrings are busted!! Keep in mind that it took me about 3 days after purchase to even put the earrings to use since my daughter was using tiny diamond studs at the moment. Not only was the discounted rate of 40% not accurate [see my initial review], I let it slide and decided to keep them out of pure fondness of its simple yet girly design. I will absolutely be coming in TOMORROW to see about a return! What a whole waste of time, money, and inconveniencing my already traumatized child having to remove this crap. This business doesn't deserve any stars!! Not recommended!! Don't waste your time coming in and don't even think about spending your hard earned money here!!!!!

    Ajam Jewels - jewelryrepair - Updated May 2026

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