Family run business with friendly service, what's not to love? My engagement ring needed a prong…read morerepaired, so I brought it in to get a quote. I was worried that there would be a long wait, but Johnson was able to help me out and get it repaired in no time. On display you'll see many beautiful ring designs, and hear the friendly chatter/greeting of the family staff members. Over all a very smooth experience, would recommend for any ring repair needs!

I went in for a ring repair and Jimmy was very professional and down to earth. They said I could…read morecome pick it up in a week, but when I mentioned I needed it in two days, they accommodated with no issues. I'm completely satisfied with their work and would come here again in the future

While my girl Annie has been MIA, I'm happy to announce that all employees here at Thanh Tin…read moreJewelry is pretty helpful. One that stands out more than the rest is Chi Phuong. She is one of the OGs here at the shop and I can always count on her knowledge when it comes to the ins and out of jewelry. I always come here for all of my needs and my most recent visit was due to needing to set my diamonds into earrings. No appointments necessary but be prepared to wait a bit if they are busy. One of the older ladies offered to assist but Chi Phuong quickly stepped in since she was a lot more familiar with the questions I had. I settled with some 18k screw backs and although I really wanted my earring to be done right then and there, I had to settle with pick up on the following day due to the jewelry store closing fairly soon. Pick up was quick, easy, and extremely satisfying. Thanh Tin always delivers!! Unfortunately my diamonds [purchased elsewhere] are not symmetrical to one another and I wasn't aware until I sat down and really inspected the earrings. Thats what I get for entrusting my purchases elsewhere!!! I will now have to remove the diamonds from it's setting and come back once I am able to obtain matching sizes. 5/5 stars because Chi Phuong didn't give me a hard time and told me to come back whenever I found the pieces I needed. Customer service truly is a major highlight of this business.

DO NOT SHOP. Would give 0 stars if I could. I had a very frustrating and disappointing experience…read moreat Thanh Tin. 2 weeks ago, my Fiancé and came to purchase our engagement ring. The pricing on the ring was fair which was why we considered it, but red flags started showing up when they didn't provide any warranty on the ring. Not only did they not properly size my finger, but the jeweler did a terrible job at setting my stone. There were small gaps between the prong and the diamond. We came back after purchasing the ring to this the prongs fixed and they wanted to charge us for the service! He left indent marks from a nail clipper on my prongs. They were not straight and were slanted. The whole ring off putting and I was overall not happy with it. Skip forward two weeks. We had to come back again because the center became loose without dropping or blunt force to it. I had asked multiple people to verify including staff from the jewelry store across from them, all which confirmed that the center stone was loose. However, when we came to complain, the staff were gaslighting me. They were not understanding but had the audacity to say that I was imagining it and that they were the professional so I didn't know what I was talking about. Needless to say, we asked them to take the ring back and will never be shopping here ever again. Please save yourself the headache and buy your jewelry somewhere else!!

Billy and TQ are the best in the business around here! They are friendly, helpful and super…read moreknowledgeable. I brought in a heart moissanite looking to set it as a pendant. Prior to coming here, I tried to do some research at home on different types of settings to no luck. Billy immediately pulls up many samples and gave me an explanation of what each settings would look like. After about 10 mins, we settled on a details and I opted to skip out on the chain until the pendant was completed. When it came time to pickup, TQ helped me decide on some chains that would compliment the pendant and I absolutely fell in love with it. We opted for the cuban link vs the rope chain. The piece is absolutely beautiful and my family was in awe of its beauty. I wanted to thank both Billy and TQ for making this a memorable and seamless experience. You know who we'll be going to when we're looking for our next piece of jewelry!

Bust Down Billy is my favorite jeweler in the Bay Area!…read more They got anything you need, from custom pieces to amazing selections for every occasion. If you're looking for quality work and great service, look no further. Highly recommend!

I went in to the Tropicana La Placita shopping center to sell some gold pieces that I have had for…read moreyears and no longer wear. There are many jewelry stalls there so I went around to 3 of them to see where I could get the best price for my pieces. Credit Jewelers was the one I chose for a number of reasons. Not only did they offer me the highest price for my gold, but the young lady who helped me was very knowledgeable and helpful. I did not feel like they were trying to undercut me. I was very happy with the transaction and actually ended up purchasing some new gold earrings from them. Their selection of jewelry is gorgeous and their prices are very very reasonable. I will definitely be back not only to sell my scrap gold, but for new jewelry. I highly recommend Credit Jewelers. I left feeling that I had been treated with integrity and honesty.

I wanted to find a place that bought or sold rings such as gold rings, diamond rings, etc. I saw…read morethis place and the minute I walked in, it was more of like a mall than what it seemed. I went in and saw the counter where there were SO many diamonds but not ONE person. Spoke English. Some lady who seemed nice had me come over but she spoke, she spoke in English. No I know in East Side San Jose, there are many different cultures but if you are going to promote a business, as least say that you don't buy rings with stones. It was very strange reading reviews and seeing that some people shared that they were selling engagement rings with stones but when I come in within seconds I'm told me don't buy stones. Made it awkward since they also don't speak English but yet they are selling diamond rings within the hundreds that they keep under the glass. I learned my lesson and will do go some place more reputable. Lady was nice but if they are a business to the public, they should at least state they only speak Spanish or maybe they can learn English to accommodate ALL customers? Not a good look or feeling.

I should have read the reviews before coming here to sell my jewelry, but I had two of my small…read morekids with me and needed one more quote. I come in and was a lady came out from the back and greeted me with a big smile. Inside they had a table in the middle with lollipops & water bottles. Another lady told my son he can have a lollipop. So I thought okay they are very polite here. Mind you I went to 4 other places and was comparing prices to sell my jewelry. I told her (lady in a baby blue shirt with her hair up on 3/30 @ 11:40am) that I wanted to sell my bracelet but wanted to see how much I would get first. She broke down 3 different possibilities how much it would be for 14k, 18k and 24k. I appreciated this because the other 4 places did not do this. She asked if I wanted to test it and I said yes. She places my jewelry in a dark gray/black box right behind her to detect the gold in the bracelet. While we were waiting for the results she turns to me asking me about my baby & smiling. After that was done she told me how much she would buy it and after finding out the quote I politely said oh okay thank you so much but it's okay I won't sell it. She asks me "you don't want to sell it?" I said "no I don't want to sell it but thank you." I put my hand out above the glass case and she tosses my jewelry in my hand and gives me the silent treatment and doesn't say anything. Her demeanor and body language totally changed. Not sure what that was about but all I can say if you plan on selling your jewelry, go anywhere else but here. Super rude especially doing that in front of my children!

IMHO After having…read morelunch nearby, we decided to check out the Grand Century Mall and walked into Tran Dac Jewelry, a beautiful and bright jewelry store. Unbeknownst to me, my friend wanted information on selling coins. Not only does Tan Dac sell jewelry, but they also buy coins and gold! Tony, the proprietor (I think) was very helpful and friendly. While the menfolk were chatting, my friend and I checked out the beautiful display cases of sparkly diamond jewelry. We looked at some beautiful diamond hoop earrings as a possible gift. We received friendly service throughout, which will definitely make me want to return! Thank you, Tony and staff!

So I went there with my new pair of earrings which got damaged due to my carelessness while…read moretraveling. I called them before going to the store. The guy over there told me it can be fixed, but first, they need to see it. He also told me it can be fixed either the same day or in 2 or 3 days depending upon the size of the damage. When I went there, the lady at the counter was so kind, she heard me patiently and called the other guy to fix my earring while taking all the precautions. It got fixed during the same visit. I am so glad both earrings are looking the same again as they originally looked. I am so thankful for Nitin Jewellers, God Bless Nitin Jewelers

Best Bay Area Jeweler !!!! Hands down, the best Jewelers in…read moreBay Area CA. Usually do not write any reviews but my recent purchase of diamond ring with band (see attached pic) has warranted me to write this review. We have been a long time customer of Nitin Jewelers and can easily vouch for their expertise , flexibility and price. Nitin(owner) is very knowledgeable and helps you to make excellent choice and works with you to find the best deals up to 20% less than the branded diamond Jewelers. Highly recommend to visit and compare before any big purchase.

tôi đã mua lắc tay ở đây với giá $580. sau 3 tháng tôi quay lại bán và đổi sang đôi bông tai này…read more ông chủ thu lại lắc tay với giá $400 và bán cho đôi bông tai với giá $300. họ không ghi hóa đơn bán hàng cho tôi, tôi hỏi hóa đơn đâu họ nói không cần. Hôm nay tôi quay lại bán đôi bông tai, họ không thu lại với lý do không có hóa đơn. tại sao lúc bán không ghi hóa đơn cho tôi? nếu đã bán vàng thật tại sao không thu lại cho khách hàng?? I bought a bracelet here for $580. Three months later, I came back to sell it and exchange it for this pair of earrings. The owner bought back the bracelet for $400 and sold me the earrings for $300. They didn't give me a sales receipt, and when I asked for one, they said it wasn't necessary. Today, I came back to sell the earrings, but they refused to buy them back, claiming it was because I didn't have a receipt. Why didn't they issue me a receipt in the first place? If they're really selling genuine gold, why won't they buy it back from their customers?

If you know me well enough, I'm the type of girl that loves dainty cheap fake gold (lol) or jade…read more(the real kind). Honestly, the only real gold I have is a necklace my mom bought for me when I was a child. I still wear it to this day but haha... that's all I have. Diamonds? HAHA. Yeah no. I lose so many earrings that I can never own any real ones. So it's the cubic zirconias for me. But... JADE. Jade is something I LOVE. I can tell a fake jade when I see one. I bought a jade pendant many years ago and decided it was time to purchase a new pendant, a Guan Yin pendant to be precise. I would stroll by jewelers in Grand Century and leave empty handed all the time. I just couldn't justify paying so much for a pendant lol. But after visiting and looking at so many recently I decided to purchase one and this time, it was with Ky Tran Jewelry! This jewelry store is one of many at Grand Century. They've got security guards with their eyes on you at all times. It is owned by a lovely elderly couple who is friendly and not pushy at all. They're also certified through the Gemological Institute of America (see photo attached)! They carry a huge array of jade, gold, silver, and some diamonds. I walked-in and was offered a seat. There I was for the next 1.5 hours looking at which jade to purchase. The woman who assisted me was very friendly and extremely patient. No hard sell, nothing, just a good conversation. I narrowed my choices to 2 and even then I had a hard time choosing. I even brought my own mini flashlight to verify the authenticity of the jade too lol. After finally picking what I wanted I headed over to the gold. I thought about purchasing a chain but after finding out it was 3k, I thought to myself pass.... Lol. Anywho, this review could have been shorter, but I'm happily typing lol. I paid and the lady wrote up a receipt. She cleaned my gem and prepped it a cute tiny box. I left really happy. So for those of you who are looking to purchase some beautiful jewelry, I suggest you come here!

Okay, I read all the reviews before making a purchase here, and aside from only one claim of…read moreselling "fake gold" the only consistent complaint I saw was that they're rude... Well, I disagree. The service I received here was beyond polite, from the security person who held the door for me (who I just thought was a chivalrous man before he magically appeared to get the door for me again), to the staff, (both male and female) who greeted me and were very welcoming. To the man who helped me, talked me through the entire process and invited me to come back with my husband to make sure he liked the options I had selected... to the later staff that was closing up, but opened the door to us and took the items back out for us and helped us place a special order when we arrived not realizing they closed a bit earlier than the mall. They called promptly when our item arrived, and when I came in the staff member didn't hesitate to test and weigh the gold for us to insure it was as ordered, and provided an appraisal for my insurance. I will definitely return, I am so happy with the piece and service received.

I don't know about this place…read more I didn't purchase anything. But based off the reviews I've seen of "fake gold", and off my impressions when I was inside. I would not give these people my money. Their diamonds look fake.... Maybe I'm wrong. Idk. But it's like walking into a funhouse when you go in there, everything is so sparkly and bright like moissanite.

Have been a long customer of this repair shop! It's a useful gem in Eastridge mall on the first…read morefloor by the post office. It's a small shop that retails jewelry and watches. My family and I have been going here for years for watch battery replacements, and the prices are more affordable than other shops. Quick service of 15 minutes. Dependable, reliable, and quick!

I've come here to Quick Service Jewelry Repair a few times, first time being my bro in law's…read morepurchase of an engagement ring, another being my engagement band being hugely damaged [as for the reasoning, I will stay mum]. This most recent visit was to get a gifted watch up and running... As always, the owner himself is very honest and gets straight to the point. He's not overly friendly but I wouldn't consider it standoff-ish either. He's just a man who is all about business. What is it that you need and let's get down to how we can accomplish that.... Service is pretty prompt and I can typically come back within the hour or so to pick up my belongings. Prices are reasonable and more importantly, the business is reliable!! 4 stars. I know I'll be back for my repairs and battery replacements.