Was looking to have a bangle repaired for my wife and get some jewelry cleaned after visiting a few jewelers in the center I chose hung phat because they were polite and welcoming can't say the same for some of the other jewelers in center anyways walked in and was greeted by almost everyone and Kris walked up and asked how she could help me she patiently waited while I explained what I wanted and went and spoke to the repair jeweler and came back and gave a very fair price and also cleaned my jewelry at no additional cost thank you Kris and hung phat jewelry for a great experience will be back in the future read more

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We had the best experience getting our custom engagement ring from VVS Jewelry Co / Hung Phat USA. They made the whole process feel so special. The ring was perfect and exactly what we envisioned. Ann handled our main consultation and guided us through the entire process, showing us all the beautiful options available. We highly recommend Ann. She is incredibly knowledgeable, patient, and amazing at what she does! Val was also fantastic, stepping in for multiple steps of the process when Ann wasn't there to ensure everything stayed right on track. Thank you, Ann and Val, for helping us create the perfect ring! read more

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We made an appointment after seeing some ads on Instagram for a free ring consultation. My bf and I have no knowledge of trying to pick out an engagement ring and what to look for, so we decided to book an appointment with Hung Phat. I reached out to them via dm to place an appointment, but you can also do it yourself on their website. I asked whether we would need to commit to anything during the appointment and they said no. This made me feel a bit at ease, as we were just planning to go in to explore our options and become educated in picking out engagement rings. They responded very quickly to my dm and helped me make an appointment, answered any questions I had, and added me to a text chat where I could send in some ring inspos and what styles I was looking for. We came a bit early, but they were able to accommodate us. We were guided to a table reserved especially for us and were offered champagne or sparkling juices/water and some cookies as snacks. Our jeweler, Lyn, was very easy to talk to and she made us feel very comfortable during the entire appointment. We told her that we didn't have much knowledge about picking out a ring and what to look for, but she was able to help us through the entire process and guide us through all of those steps. We had a ring design in mind already and we showed her the photo and she was able to show me the similar setting, diamond shape, and carat size, against my finger. We tried on different band widths to see which one I liked better, went over the 4 C's (color, clarity, cut, and carat weight), and explained to us what they meant. She showed us different diamonds in different carat sizes and the differences in clarity grade between them. My bf and I really learned a lot during our consultation and are very glad we booked an in person consultation with Hung Phat. I'd like to thank Lyn and Val for providing us with excellent customer care and helping us in our ring journey. read more

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I've been a customer at HP USA for over 10 years, and I always go to Kim whenever I'm looking for jewelry. Most recently, I referred my coworker to her for an engagement ring, and she was amazing as always. Kim is incredibly knowledgeable about diamonds, takes the time to explain everything, and never makes you feel pressured. She truly wants to help you find the perfect piece. I completely trust her and will continue recommending Kim at HP USA to anyone looking for diamonds or fine jewelry. read more

Came in on a Saturday. Nhu y helped us choose some pieces for my friends baby. We ended up buying two pendants and a gold chain. Customer service was so good. Would come back again. Also got the jewelry I was wearing cleaned. read more

It was my first time at the store. I was looking for a gift for a special friend and had no ideal what I should get. It was an amazing to meet Bao Khanh. She was so helpful and patient with my indecisive choices. She worked with me and answering all my questions. With her knowledge with what she did, I was finally found a gift that didn't just look pretty but it had meaningful to give for my special friend. Thank to her, I didn't feel rush or hassle to shop like my experience to shop at the other jewelry store. Will come back and recommend her to my family :) read more

We frequent this store a lot for most of our needs and since my updated review, Khanh has been amazingly kind, patient and helpful. Neither did my mom or I felt rushed, persuaded for upsell, or lied to during the process and that's exactly what a patron needs during a big purchase. I appreciate the timely updates/communication so we can plan our schedule accordingly for either a pick up, cleaning, repair or purchase. She and staff are also extremely kind to kids and provide patrons with water bottles and candy during the process. While they may not have what you may need on hand, Khanh can ensure timely communication of when/if they would get it and provides suggestions of what you can do in the interim or if you'd like to wait. Silver, gold, rose gold or jade, you name it! read more

I have frequented Hung Phat many times in the past several years, most recently I came to get ly ring resized. At the time, they quoted me $30 and got the job done quickly with great service. Today, just two months later, I came in to resize another ring, an older lady helped me and immediately quoted me $50. Different ring but same exact job. I asked why it was only $30 just s few months ago and she rudely said that's the price since gold fluctuates - I was making my ring SMALLER. Such bullshit so I went across the side to Tran Duc who did it for $20 and super nice about it. Don't bother coming here, these vietnamese lady aunties who work here are awful. read more

Absolutely amazing experience! They repaired my chain incredibly fast and the quality of the work was excellent. The repair looks flawless and the chain feels as good as new again. Quinny was especially kind, welcoming, and very professional throughout the whole process. She made everything easy and explained the repair clearly. Will definitely come back again! read more

Hung Phat USA - Jewelry store interior - Jewelry Near Me - San Jose, California

Sao mai was very attentive and helpful. My Vietnamese was not great but she was listened attentively and got me exactly what I was looking for. Great experience overall. read more

Hung Phat made me a custom pendent at a great price. It was exactly the size, style, and karat I was looking for. The price was fair and the piece turned out great and arrived quicker than expected. Five stars isn't enough! read more

I noticed a few diamond on my ring were loose from everyday wear. I came in to get it adjusted and Yna was able to help us for a quick maintenance. Thank you! In and out within 5 minutes. read more

Today I visited Hung Phat Jewelry Store with my cousin and aunt. We were helped by Nhu Y, and she made our experience truly welcoming and enjoyable. This was my third time visiting the store, and I have never met anyone as kind and sweet as Nhu Y. She patiently showed us different earrings and necklaces and provided excellent customer service throughout our visit. My cousin came in to sell back a bracelet she had previously purchased, and Nhu Y handled the process quickly and efficiently. We really appreciated her professionalism and friendliness. I would definitely recommend Hung Phat Jewelry Store to my friends and family! read more

I was looking for a place to get myself a beautiful diamond ring, I did multiple researches and came across Hung Phat with lots of great review. Since I am from far away, Socal, I saw that Sao Mai has many great review for being very helpful and super attentive to details to make sure clients get the best option. I ended up placing a deposit even before coming into the store in person as she sent me lots of ring setting options through text message and proposed many great diamonds with good prices! She helped giving lots of useful input in choosing a ring I like, and it turned out to be stunning! read more

Quinny was very helpful on getting my ring fix and cleaning my jewelry! Thank you so much read more

Hung Phat USA - Jewelry Near Me - San Jose, California

I came in to get my ring prongs tighten and Yna was super helpful! They managed to tighten my prongs and also explained why the ring was becoming loose. Will definitely be back when I need more work done! read more

Mai and the entire staff is amazing! They are so nice and do great work. Our family always comes to them for all of our jewelry needs. Recently I dropped my ring and the diamond came loose, but Mai to the rescue! I came in and she was able to fix it in just 10 minutes. 10/10 Definitely come here! read more

Amazing experience getting my tennis bracelet resized here. Mai was very welcoming and the jewelry repairer was quick, I was in and out in 20 minutes. Would recommend Hung Phat for any jewelry adjustments you might need! read more

I walked in without an appointment to get 5 items repaired (1 necklace, 2 earrings, 2 rings). I got a ring resized here for $20 and the rest of the items were either free of charge or fairly priced to resize/repair. Mai helped me out and she was very kind. She helped me choose which finger to resize my heirloom ring to. She was so nice and gave me a wonderful experience. Mai helped me look at some diamonds for engagement rings too. I will be coming back in the future! read more

Hung Phat USA - Ring Resize - Jewelry Near Me - San Jose, California

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Yesterday, I went to Hưng Phát to look for a ring setting. Như Ý helped me choose the right one; she was very sweet, friendly, and professional. read more

Love this jewelry store. Has a very good variety and Nhu Y customer service was outstanding. She understood right away what mom wanted. thank you for taking care of her read more

The staff here is so kind! They help me find what I'm looking for and have very competitive prices. Quinny and Ann helped me look for a last minute and get it resized. They work quickly and I will always come back here when I'm in the market for jewelry/gold. Val took my partner and in for a walk in engagement ring appointment. He was very knowledgeable and wanted to make sure we loved every detail. It was a great experience! read more

My boyfriend and I had a wonderful experience with our personal jeweler, Hoa An. She was incredibly knowledgeable, patient, and kind throughout the entire appointment. She made the experience so enjoyable, and we left with smiles on our faces. Thank you, Hoa An, for your exceptional service and for the thoughtful gift at the end of our appointment. We highly recommend scheduling a consultation at Hung Phat with Hoa An! read more

I came to the store today for some Thanksgiving shopping and got to see Ann again. It's been a while since I last came to the store and she still remembers the ring design that I have been eyeing on, which was a big surprise! read more

Came in for a mother's day present. Staff was friendly and offered water and candy. Got a great deal for a 24k bracelet at market price. She cleaned it prior to handoff too. read more

I saw it on Facebook Ad and tried it out. I went to sell my old unused gold. We had a fair deal! Chi Bao Khanh helped me a lot and the service was nice and very welcoming. read more

Back again and had a great experience with Kim. I needed a necklace with an 'A' pendant for a bday gift. Although they had a few lettered pendants, it was not what i was looking for. Kim offered to do a custom design, but I needed it for a bday dinner that night. She then came up with a genius idea. She presented me with a pendant of the Eiffel Tower, which resembled a the 'A' pendant I needed. It was perfect and the transactions was quick and easy. I was in and out in 20 mins. Thanks Kim and the entire staff. I've been here twice in the last year and am really happy with both purchases. read more

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Took my mom to buy a silver necklace and got what we came for. Kim helped us with try on and she gave honest feedbacks and overall extremely helpful in making sure we got what we're looking for. Would definitely come back for future purchases. read more

Sao Mai was very helpful and patient with picking out the perfect jewelry for my baby daughter. We would love to come again!

Lucy is so attentive and good service Thank you Lucy and hung phat staff Very fast and affordable read more

Hung Phat USA - Came in to get my diamond fixed one diamond fell off the ring. Lucy was nice enough to helped us. Very attentive and good service - Jewelry Near Me - San Jose, California

Awesome! After shopping arround and discover that prices are out of this world, we found Hung phat USA Jewelry . Sao Mai and Kim she's so sweet, I love coming to her for diamond. Prices are affordable Great customer service We walked out happy. read more

Hung Phat USA - Jewelry Near Me - San Jose, California

Bao khanh was very helpful. She helped us picked an engagement ring and made the experience wonderful. I highly recommend asking her for help. read more

I went to Hung Phat to get my engagement ring cleaned. Although the ring was not purchased from this store, they offered to clean it for free for me. Bao Khanh was super friendly and helped me with the cleaning. The entire process only took about 5 min, and my ring became shiny again! The store was conveniently located on the first floor of Grand Century mall in San Jose Vietnam town. There was plenty of parking too. Highly recommended for a quick ring cleaning! read more

Chị cảm ơn 2 em Sao Mai and Kim , rất dễ thương đả giúp chị tìm được món quà vừa Ý cảm ơn 2 em rất nhiều

Kim was very helpful, friendly, and professional. She explained everything clearly and made the whole process easy and comfortable

What a fun afternoon spending time with the staff at Hung Phat! We were immediately greeted by Kim, one of the sale associates. Initially we came in to look at options for a family member, and well we ended up buying not just one ring, but two! Kim was super patient and kind with us between all the phone calls with our family member and my indecisiveness. We were able to customize one of the rings which I love the fact I was able to create something exactly to my liking. Kim was also very understanding when we spoke our Half English, half Vietnamese LOL. So those that are non-Viet, you will definitely be able to communicate with the team here. Thank you Kim making us feel so welcomed and well taken care of! read more

Hung Phat USA - Complimentary bubbles - Jewelry Near Me - San Jose, California

Wendy and queeny helped us find the perfect engagement ring. They were very helpful and easy to work with. Would recommend 100%. Thank you for all your help. read more

Hung Phat USA - Jewelry Near Me - San Jose, California

We went to inquire on few pieces and the Sales Rep Bao Khanh was so amazing to help us. Thank you for your amazing service!!

I came here for just small business and I didn't expect the way they treated me Totally impressed Kim is the one who take care of me. Thank you so muchhh Kim I'm appreciate it so much. For sure I will b back for another business read more

Hom nay la lần thứ 4 mình ghé tiệm Hưng Phát, mình đều nhờ em Như Ý giúp mình tư vấn. Như Ý rất dể thương và nhiệt tình. Mọi người khi đến tiệm hãy kiếm em Như Ý nha. read more