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    Hung Phat USA

    4.7 (596 reviews)
    Closed 11:00 am - 5:30 pm
    Updated 2 months ago

    Get pricing

    Response time

    1 day

    Response rate

    100%

    Services - Hung Phat USA

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    Hung Phat USA Photos

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    Recommended Reviews - Hung Phat USA

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    Jewelry store interior

    Absolutely amazing experience! They repaired my chain incredibly fast and the quality of the work was excellent. The repair looks flawless and the chain feels as good as new again. Quinny was especially kind, welcoming, and very professional throughout the whole process. She made everything easy and explained the repair clearly. Will definitely come back again!

    Vince H.

    Quinny was very helpful on getting my ring fix and cleaning my jewelry! Thank you so much

    Ring Resize
    Annabel P.

    I walked in without an appointment to get 5 items repaired (1 necklace, 2 earrings, 2 rings). I got a ring resized here for $20 and the rest of the items were either free of charge or fairly priced to resize/repair. Mai helped me out and she was very kind. She helped me choose which finger to resize my heirloom ring to. She was so nice and gave me a wonderful experience. Mai helped me look at some diamonds for engagement rings too. I will be coming back in the future!

    KC C.

    Back again and had a great experience with Kim. I needed a necklace with an 'A' pendant for a bday gift. Although they had a few lettered pendants, it was not what i was looking for. Kim offered to do a custom design, but I needed it for a bday dinner that night. She then came up with a genius idea. She presented me with a pendant of the Eiffel Tower, which resembled a the 'A' pendant I needed. It was perfect and the transactions was quick and easy. I was in and out in 20 mins. Thanks Kim and the entire staff. I've been here twice in the last year and am really happy with both purchases.

    Came in to get my diamond fixed one diamond fell off the ring. Lucy was nice enough to helped us. Very attentive and good service
    Pamela T.

    Lucy is so attentive and good service Thank you Lucy and hung phat staff Very fast and affordable

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    19 days ago

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    25 days ago

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    17 days ago

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    1 day ago

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    2 days ago

    great experience, had my jewelry repaired and cleaned super quickly with Val and Mai. Would recommend stopping by for repairs and cleanings!

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    3 days ago

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    9 months ago

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    29 days ago

    Kim was very helpful, friendly, and professional. She explained everything clearly and made the whole process easy and comfortable

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    5 months ago

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    Hung P.

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    20 days ago

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    12 days ago

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    Hung P.

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    2 months ago

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    6 months ago

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    Hung P.

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    6 months ago

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    Hung P.

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    11 months ago

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    Hung P.

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    25 days ago

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    6 months ago

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    Hung P.

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    1 year ago

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    Hung P.

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    6 months ago

    Chị cảm ơn 2 em Sao Mai and Kim , rất dễ thương đả giúp chị tìm được món quà vừa Ý cảm ơn 2 em rất nhiều

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    Hung P.

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    9 months ago

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    Hung P.

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    8 months ago

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    Hung P.

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    1 month ago

    Good jewelry shop and fair prices. Kim helped me and she was friendly and helpful. Highly recommended this place!

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    7 months ago

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    11 months ago

    Came in to get a necklace chain repaired and Kim was so nice and helpful. They repaired my chain right then and there.

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    Hung P.

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    1 month ago

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    11 months ago

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    Hung P.

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    11 months ago

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    Hung P.

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    11 months ago

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    Hung P.

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    6 months ago

    Kim helped us resize our ring, thank you! Great service and she answered all of our questions.

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    Hung P.

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    1 year ago

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    7 months ago

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    Hung P.

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    10 months ago

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    Hung P.

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    2 years ago

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    8 months ago

    Kim is very attentive to customers, she welcomed me very thoughtfully. Thank you for helping me to looking for nice bracelet!

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    7 months ago

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    Hung P.

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    9 months ago

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    Page 1 of 15

    Ask the Community - Hung Phat USA

    Do they buy diamond gold rings?

    Do you sell jade bangles?

    Hi Amaiya, Yes, we have jade-diamond jewelry pieces! Please visit us soon to see what we have for you!

    Where are their diamonds sourced? Do they offer lab-created diamonds?

    Hi Thu, We specialize in offering the best natural diamonds sourced from around the world. Diamonds purchased from us will always be GIA certified and in-store certified!… Read more

    Cửa hàng ở Grand Century mall đóng cửa thì có chi nhánh khác mở cửa ko?

    Hi Ngan, Do visit our showroom in: 1111 Story Rd, ste 1063… Read more

    How much is it for ear lobe piercings? Do we have to pay separately for the earrings?

    Hi Vi, We currently don't have ear piercing services but we'd love to have you in the store so you can see our wide collection of earrings! You'll surely find the perfect… Read more

    Hi, I was wondering if you can adjust my watch to the size of my wrist? I need a few links removed and how much?

    Dear Crystal T., Thank you for contacting to Hung Phat USA. Sorry to informed that we don't do service on watches.… Read more

    Cho chi hoi gia 2cara dimond la bao nhieu vay?

    Hưng Phát USA xin chào chị Dung T., Cám ơn chị đã liên hệ đến Hưng Phát USA, thành thật xin lỗi chị vì chậm trễ trả lời tin nhắn này. Chị vui lòng cho chúng tôi biết thêm chi… Read more

    View All 10 Questions

    Review Highlights - Hung Phat USA

    Sao Mai provided excellent service to both me and my dad when we came lookin for a 50th bday present for my mom.

    Mentioned in 25 reviews

    Read more highlights

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    Thanh Tin Jewelry

    Thanh Tin Jewelry

    (58 reviews)

    $$$

    East San Jose

    While my girl Annie has been MIA, I'm happy to announce that all employees here at Thanh Tin…read moreJewelry is pretty helpful. One that stands out more than the rest is Chi Phuong. She is one of the OGs here at the shop and I can always count on her knowledge when it comes to the ins and out of jewelry. I always come here for all of my needs and my most recent visit was due to needing to set my diamonds into earrings. No appointments necessary but be prepared to wait a bit if they are busy. One of the older ladies offered to assist but Chi Phuong quickly stepped in since she was a lot more familiar with the questions I had. I settled with some 18k screw backs and although I really wanted my earring to be done right then and there, I had to settle with pick up on the following day due to the jewelry store closing fairly soon. Pick up was quick, easy, and extremely satisfying. Thanh Tin always delivers!! Unfortunately my diamonds [purchased elsewhere] are not symmetrical to one another and I wasn't aware until I sat down and really inspected the earrings. Thats what I get for entrusting my purchases elsewhere!!! I will now have to remove the diamonds from it's setting and come back once I am able to obtain matching sizes. 5/5 stars because Chi Phuong didn't give me a hard time and told me to come back whenever I found the pieces I needed. Customer service truly is a major highlight of this business.

    DO NOT SHOP. Would give 0 stars if I could. I had a very frustrating and disappointing experience…read moreat Thanh Tin. 2 weeks ago, my Fiancé and came to purchase our engagement ring. The pricing on the ring was fair which was why we considered it, but red flags started showing up when they didn't provide any warranty on the ring. Not only did they not properly size my finger, but the jeweler did a terrible job at setting my stone. There were small gaps between the prong and the diamond. We came back after purchasing the ring to this the prongs fixed and they wanted to charge us for the service! He left indent marks from a nail clipper on my prongs. They were not straight and were slanted. The whole ring off putting and I was overall not happy with it. Skip forward two weeks. We had to come back again because the center became loose without dropping or blunt force to it. I had asked multiple people to verify including staff from the jewelry store across from them, all which confirmed that the center stone was loose. However, when we came to complain, the staff were gaslighting me. They were not understanding but had the audacity to say that I was imagining it and that they were the professional so I didn't know what I was talking about. Needless to say, we asked them to take the ring back and will never be shopping here ever again. Please save yourself the headache and buy your jewelry somewhere else!!

    Credit Jewelers - 1690 Story Road, Suite 131
 San José C.A

    Credit Jewelers

    (7 reviews)

    East San Jose

    I went in to the Tropicana La Placita shopping center to sell some gold pieces that I have had for…read moreyears and no longer wear. There are many jewelry stalls there so I went around to 3 of them to see where I could get the best price for my pieces. Credit Jewelers was the one I chose for a number of reasons. Not only did they offer me the highest price for my gold, but the young lady who helped me was very knowledgeable and helpful. I did not feel like they were trying to undercut me. I was very happy with the transaction and actually ended up purchasing some new gold earrings from them. Their selection of jewelry is gorgeous and their prices are very very reasonable. I will definitely be back not only to sell my scrap gold, but for new jewelry. I highly recommend Credit Jewelers. I left feeling that I had been treated with integrity and honesty.

    I wanted to find a place that bought or sold rings such as gold rings, diamond rings, etc. I saw…read morethis place and the minute I walked in, it was more of like a mall than what it seemed. I went in and saw the counter where there were SO many diamonds but not ONE person. Spoke English. Some lady who seemed nice had me come over but she spoke, she spoke in English. No I know in East Side San Jose, there are many different cultures but if you are going to promote a business, as least say that you don't buy rings with stones. It was very strange reading reviews and seeing that some people shared that they were selling engagement rings with stones but when I come in within seconds I'm told me don't buy stones. Made it awkward since they also don't speak English but yet they are selling diamond rings within the hundreds that they keep under the glass. I learned my lesson and will do go some place more reputable. Lady was nice but if they are a business to the public, they should at least state they only speak Spanish or maybe they can learn English to accommodate ALL customers? Not a good look or feeling.

    Tran Dac Jewelry

    Tran Dac Jewelry

    (52 reviews)

    $$$$

    East San Jose

    I should have read the reviews before coming here to sell my jewelry, but I had two of my small…read morekids with me and needed one more quote. I come in and was a lady came out from the back and greeted me with a big smile. Inside they had a table in the middle with lollipops & water bottles. Another lady told my son he can have a lollipop. So I thought okay they are very polite here. Mind you I went to 4 other places and was comparing prices to sell my jewelry. I told her (lady in a baby blue shirt with her hair up on 3/30 @ 11:40am) that I wanted to sell my bracelet but wanted to see how much I would get first. She broke down 3 different possibilities how much it would be for 14k, 18k and 24k. I appreciated this because the other 4 places did not do this. She asked if I wanted to test it and I said yes. She places my jewelry in a dark gray/black box right behind her to detect the gold in the bracelet. While we were waiting for the results she turns to me asking me about my baby & smiling. After that was done she told me how much she would buy it and after finding out the quote I politely said oh okay thank you so much but it's okay I won't sell it. She asks me "you don't want to sell it?" I said "no I don't want to sell it but thank you." I put my hand out above the glass case and she tosses my jewelry in my hand and gives me the silent treatment and doesn't say anything. Her demeanor and body language totally changed. Not sure what that was about but all I can say if you plan on selling your jewelry, go anywhere else but here. Super rude especially doing that in front of my children!

    IMHO After having…read morelunch nearby, we decided to check out the Grand Century Mall and walked into Tran Dac Jewelry, a beautiful and bright jewelry store. Unbeknownst to me, my friend wanted information on selling coins. Not only does Tan Dac sell jewelry, but they also buy coins and gold! Tony, the proprietor (I think) was very helpful and friendly. While the menfolk were chatting, my friend and I checked out the beautiful display cases of sparkly diamond jewelry. We looked at some beautiful diamond hoop earrings as a possible gift. We received friendly service throughout, which will definitely make me want to return! Thank you, Tony and staff!

    Ky Tran Jewelry

    Ky Tran Jewelry

    (15 reviews)

    East San Jose

    tôi đã mua lắc tay ở đây với giá $580. sau 3 tháng tôi quay lại bán và đổi sang đôi bông tai này…read more ông chủ thu lại lắc tay với giá $400 và bán cho đôi bông tai với giá $300. họ không ghi hóa đơn bán hàng cho tôi, tôi hỏi hóa đơn đâu họ nói không cần. Hôm nay tôi quay lại bán đôi bông tai, họ không thu lại với lý do không có hóa đơn. tại sao lúc bán không ghi hóa đơn cho tôi? nếu đã bán vàng thật tại sao không thu lại cho khách hàng?? I bought a bracelet here for $580. Three months later, I came back to sell it and exchange it for this pair of earrings. The owner bought back the bracelet for $400 and sold me the earrings for $300. They didn't give me a sales receipt, and when I asked for one, they said it wasn't necessary. Today, I came back to sell the earrings, but they refused to buy them back, claiming it was because I didn't have a receipt. Why didn't they issue me a receipt in the first place? If they're really selling genuine gold, why won't they buy it back from their customers?

    If you know me well enough, I'm the type of girl that loves dainty cheap fake gold (lol) or jade…read more(the real kind). Honestly, the only real gold I have is a necklace my mom bought for me when I was a child. I still wear it to this day but haha... that's all I have. Diamonds? HAHA. Yeah no. I lose so many earrings that I can never own any real ones. So it's the cubic zirconias for me. But... JADE. Jade is something I LOVE. I can tell a fake jade when I see one. I bought a jade pendant many years ago and decided it was time to purchase a new pendant, a Guan Yin pendant to be precise. I would stroll by jewelers in Grand Century and leave empty handed all the time. I just couldn't justify paying so much for a pendant lol. But after visiting and looking at so many recently I decided to purchase one and this time, it was with Ky Tran Jewelry! This jewelry store is one of many at Grand Century. They've got security guards with their eyes on you at all times. It is owned by a lovely elderly couple who is friendly and not pushy at all. They're also certified through the Gemological Institute of America (see photo attached)! They carry a huge array of jade, gold, silver, and some diamonds. I walked-in and was offered a seat. There I was for the next 1.5 hours looking at which jade to purchase. The woman who assisted me was very friendly and extremely patient. No hard sell, nothing, just a good conversation. I narrowed my choices to 2 and even then I had a hard time choosing. I even brought my own mini flashlight to verify the authenticity of the jade too lol. After finally picking what I wanted I headed over to the gold. I thought about purchasing a chain but after finding out it was 3k, I thought to myself pass.... Lol. Anywho, this review could have been shorter, but I'm happily typing lol. I paid and the lady wrote up a receipt. She cleaned my gem and prepped it a cute tiny box. I left really happy. So for those of you who are looking to purchase some beautiful jewelry, I suggest you come here!

    Zena Jewellers - 2 pairs of Vs/ Vvs earrings

    Zena Jewellers

    (71 reviews)

    $$

    Okay, I read all the reviews before making a purchase here, and aside from only one claim of…read moreselling "fake gold" the only consistent complaint I saw was that they're rude... Well, I disagree. The service I received here was beyond polite, from the security person who held the door for me (who I just thought was a chivalrous man before he magically appeared to get the door for me again), to the staff, (both male and female) who greeted me and were very welcoming. To the man who helped me, talked me through the entire process and invited me to come back with my husband to make sure he liked the options I had selected... to the later staff that was closing up, but opened the door to us and took the items back out for us and helped us place a special order when we arrived not realizing they closed a bit earlier than the mall. They called promptly when our item arrived, and when I came in the staff member didn't hesitate to test and weigh the gold for us to insure it was as ordered, and provided an appraisal for my insurance. I will definitely return, I am so happy with the piece and service received.

    I don't know about this place…read more I didn't purchase anything. But based off the reviews I've seen of "fake gold", and off my impressions when I was inside. I would not give these people my money. Their diamonds look fake.... Maybe I'm wrong. Idk. But it's like walking into a funhouse when you go in there, everything is so sparkly and bright like moissanite.

    Hung Phat USA - jewelry - Updated May 2026

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