Quynh was very nice and helpful! She helped me fix my ring very quickly and did a great job. I really appreciate her excellent service and would definitely recommend her! read more

Y is a very thoughtful and helpful person. I will always shop at Hung Phat. I come from Manteca, Ca to San Jose to look for good deals at this jewelry store. read more

Was looking to have a bangle repaired for my wife and get some jewelry cleaned after visiting a few jewelers in the center I chose hung phat because they were polite and welcoming can't say the same for some of the other jewelers in center anyways walked in and was greeted by almost everyone and Kris walked up and asked how she could help me she patiently waited while I explained what I wanted and went and spoke to the repair jeweler and came back and gave a very fair price and also cleaned my jewelry at no additional cost thank you Kris and hung phat jewelry for a great experience will be back in the future read more

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This place scammed customers with false advertisement. They advertised verbally and issued the receipt with promotion exchange and buy back program (70-85% Diamond Value) but they refuse to do that. I came back 1 year later, they completely refused to buy back as committed on the receipt. They say the receipt doesn't count. From August 2026 to later, they only sell out and will not buy back any products. Please never buy at this place! Tiệm người Việt lừa đảo người Việt. Hứa bán lỗ 10%, bán lỗ 15%. Giấy trắng mực đen receipt in rõ ràng. Vậy mà 1 năm sau đem ra tiệm nói ngang không thu. Tiệm lừa đảo, quảng cáo sai sự thật. read more

Hung Phat USA - Issued a written receipt then say it doesn't count - Jewelry Near Me - San Jose, California

We had the best experience getting our custom engagement ring from VVS Jewelry Co / Hung Phat USA. They made the whole process feel so special. The ring was perfect and exactly what we envisioned. Ann handled our main consultation and guided us through the entire process, showing us all the beautiful options available. We highly recommend Ann. She is incredibly knowledgeable, patient, and amazing at what she does! Val was also fantastic, stepping in for multiple steps of the process when Ann wasn't there to ensure everything stayed right on track. Thank you, Ann and Val, for helping us create the perfect ring! read more

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I purchased 5 bangles in 2014 that were explicitly sold to us as solid 18k gold. We recently decided to have them professionally tested. The results were incredibly shocking and disappointing.The bangles are absolutely not solid 18k gold. The testing revealed that "underneath a thin surface layer, there is a mixed 14k gold second layer, followed by a cheap alloy third layer making up the core." Charging $780 18k prices for layered alloy jewelry worth less than $80 is completely unacceptable and dishonest. We trusted this business with a significant purchase, but they delivered a misrepresented, low-quality product instead. Even though years have passed, finding out you were cheated doesn't change.Be extremely careful if you buy gold from this store. I highly recommend taking any pieces you buy here to an independent jeweler to get them tested immediately. read more

Hung Phat USA - Sold as 18k but after having it appraised, it's 14k with mixed cheap alloys - Jewelry Near Me - San Jose, California

If only I had known about this place before I got married 20 years ago, I'd probably would have had the wedding ring of the century! Instead, I found this place at the perfect time when I wanted to upgrade my pre-existing ring. I showed them my vision and they customized my ring even better than I could have imagined. I was helped by the amazing Yna and Val at this location. They listened to me and paid extra attention to every detail I had in mind. They were also so patient, gave us so many options, and even shared their expertise on my ideas. This place will definitely be my go-to, especially when I upgrade my ring again or add to my collection! Thank you so much for everything! read more

Hung Phat USA - Jewelry Near Me - San Jose, California

We visited a few jewelry stores in Grand Century while searching for the perfect engagement ring, but many of them felt dismissive and unwelcoming. Hung Phat, however, stood out from the very beginning because of their warmth, professionalism, and genuine care. When we first walked in, Ms. Loan greeted us and was absolutely wonderful. I came in with little to no knowledge about engagement rings, and she took the time to walk us through the 4 Cs and explain everything clearly. She then introduced us to Ann, who has been amazing throughout our entire journey. Ann was kind, patient, and incredibly helpful, making the whole experience comfortable and enjoyable while helping us find the perfect ring. We'd also like to give a big thank-you to Wendy and Linh for helping us finalize everything and making the final part of our journey so fun, special, and memorable! Everyone we worked with was thoughtful, knowledgeable, and genuinely attentive to our needs. We're so grateful to have found Hung Phat and couldn't recommend them more highly to anyone shopping for an engagement ring. The outstanding customer service truly sets them apart! read more

Hung Phat USA - Jewelry Near Me - San Jose, California

We made an appointment after seeing some ads on Instagram for a free ring consultation. My bf and I have no knowledge of trying to pick out an engagement ring and what to look for, so we decided to book an appointment with Hung Phat. I reached out to them via dm to place an appointment, but you can also do it yourself on their website. I asked whether we would need to commit to anything during the appointment and they said no. This made me feel a bit at ease, as we were just planning to go in to explore our options and become educated in picking out engagement rings. They responded very quickly to my dm and helped me make an appointment, answered any questions I had, and added me to a text chat where I could send in some ring inspos and what styles I was looking for. We came a bit early, but they were able to accommodate us. We were guided to a table reserved especially for us and were offered champagne or sparkling juices/water and some cookies as snacks. Our jeweler, Lyn, was very easy to talk to and she made us feel very comfortable during the entire appointment. We told her that we didn't have much knowledge about picking out a ring and what to look for, but she was able to help us through the entire process and guide us through all of those steps. We had a ring design in mind already and we showed her the photo and she was able to show me the similar setting, diamond shape, and carat size, against my finger. We tried on different band widths to see which one I liked better, went over the 4 C's (color, clarity, cut, and carat weight), and explained to us what they meant. She showed us different diamonds in different carat sizes and the differences in clarity grade between them. My bf and I really learned a lot during our consultation and are very glad we booked an in person consultation with Hung Phat. I'd like to thank Lyn and Val for providing us with excellent customer care and helping us in our ring journey. read more

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I haven't been able to wear my wedding ring because I've gotten stupid expensive quotes just to resize it. I came to this jewelry store by chance and they quoted me a good price. I left the ring with them for about two hours, came back and it was a tiny bit too loose, and they redid it for me until it fit perfectly before I left. I'm very happy with the service and reasonable pricing. I definitely highly recommend them and I will be back for other jewelry services and repair. read more

Hung Phat USA - Before - Jewelry Near Me - San Jose, California

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Came in on a Saturday. Nhu y helped us choose some pieces for my friends baby. We ended up buying two pendants and a gold chain. Customer service was so good. Would come back again. Also got the jewelry I was wearing cleaned. read more

I've been a customer at HP USA for over 10 years, and I always go to Kim whenever I'm looking for jewelry. Most recently, I referred my coworker to her for an engagement ring, and she was amazing as always. Kim is incredibly knowledgeable about diamonds, takes the time to explain everything, and never makes you feel pressured. She truly wants to help you find the perfect piece. I completely trust her and will continue recommending Kim at HP USA to anyone looking for diamonds or fine jewelry. read more

I went to Hung Phat today to get my 14k gold ring resize plus rhodium and I was amazed at how fast their service was. First, I met with Mai, who was Professional, Nice, Accommodating and Take care of my service needs. She was easy to talk to, make me feel welcome and went Above & Beyond to assist me with my visit. Secondly, I was so happy with my initial service that I came back with my broken Platinum chain to get it fixed with another Platinum ring to get resized. Pricing was great and service was top notch. I would recommend to bring your broken jewelry or that ring that you stop wearing because it's too small or big to Hung Phat and allow their professional staff like, Mai, to take care of it for you with a smile & bring your beloved jewelry back to life. read more

Came in with four rings to be resized, Yna and fellow gentlemen colleague were very accommodating and detailed in explaining expectations. Rings were sized up and polished in about an hour. The jeweler did a superb job, can't tell where the cut was made, was told he has over 40 years experience. Already planning to come back with a bangle to resize. Thank you again for the hospitality! read more

Hung Phat USA - All polished after resizing - Jewelry Near Me - San Jose, California

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We frequent this store a lot for most of our needs and since my updated review, Khanh has been amazingly kind, patient and helpful. Neither did my mom or I felt rushed, persuaded for upsell, or lied to during the process and that's exactly what a patron needs during a big purchase. I appreciate the timely updates/communication so we can plan our schedule accordingly for either a pick up, cleaning, repair or purchase. She and staff are also extremely kind to kids and provide patrons with water bottles and candy during the process. While they may not have what you may need on hand, Khanh can ensure timely communication of when/if they would get it and provides suggestions of what you can do in the interim or if you'd like to wait. Silver, gold, rose gold or jade, you name it! read more

This was our first time shopping at Hung Phat, and we had such a wonderful experience! We were helped by Quynh, who was incredibly patient, sweet, and helpful throughout the entire process. She took the time to help my fiancé and me find our rings, which were gifted to us by my parents. We were both so happy with our rings and the whole experience. My mom loved the experience so much that she ended up purchasing for herself afterward too! Most importantly, she was happy, which made us even happier. Highly recommend Hung Phat for their beautiful jewelry and, most importantly, their amazing customer service. If you visit, definitely ask for Quynh; she was wonderful! read more

Kris provided excellent customer service! She is very knowledgeable, polite, and professional. She took the time to explain everything clearly and made me feel confident that my gold was being valued properly. You can tell that she really knows her business and understands that gold is valuable and pure. Highly recommended! read more

Absolutely amazing experience! They repaired my chain incredibly fast and the quality of the work was excellent. The repair looks flawless and the chain feels as good as new again. Quinny was especially kind, welcoming, and very professional throughout the whole process. She made everything easy and explained the repair clearly. Will definitely come back again! read more

Hung Phat USA - Jewelry store interior - Jewelry Near Me - San Jose, California

I have frequented Hung Phat many times in the past several years, most recently I came to get ly ring resized. At the time, they quoted me $30 and got the job done quickly with great service. Today, just two months later, I came in to resize another ring, an older lady helped me and immediately quoted me $50. Different ring but same exact job. I asked why it was only $30 just s few months ago and she rudely said that's the price since gold fluctuates - I was making my ring SMALLER. Such bullshit so I went across the side to Tran Duc who did it for $20 and super nice about it. Don't bother coming here, these vietnamese lady aunties who work here are awful. read more

It was my first time at the store. I was looking for a gift for a special friend and had no ideal what I should get. It was an amazing to meet Bao Khanh. She was so helpful and patient with my indecisive choices. She worked with me and answering all my questions. With her knowledge with what she did, I was finally found a gift that didn't just look pretty but it had meaningful to give for my special friend. Thank to her, I didn't feel rush or hassle to shop like my experience to shop at the other jewelry store. Will come back and recommend her to my family :) read more

Today I visited Hung Phat Jewelry Store with my cousin and aunt. We were helped by Nhu Y, and she made our experience truly welcoming and enjoyable. This was my third time visiting the store, and I have never met anyone as kind and sweet as Nhu Y. She patiently showed us different earrings and necklaces and provided excellent customer service throughout our visit. My cousin came in to sell back a bracelet she had previously purchased, and Nhu Y handled the process quickly and efficiently. We really appreciated her professionalism and friendliness. I would definitely recommend Hung Phat Jewelry Store to my friends and family! read more

I walked in without an appointment to get 5 items repaired (1 necklace, 2 earrings, 2 rings). I got a ring resized here for $20 and the rest of the items were either free of charge or fairly priced to resize/repair. Mai helped me out and she was very kind. She helped me choose which finger to resize my heirloom ring to. She was so nice and gave me a wonderful experience. Mai helped me look at some diamonds for engagement rings too. I will be coming back in the future! read more

Hung Phat USA - Ring Resize - Jewelry Near Me - San Jose, California

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Sao mai was very attentive and helpful. My Vietnamese was not great but she was listened attentively and got me exactly what I was looking for. Great experience overall. read more

Quinny was very helpful on getting my ring fix and cleaning my jewelry! Thank you so much read more

Hung Phat USA - Jewelry Near Me - San Jose, California

Mai and the entire staff is amazing! They are so nice and do great work. Our family always comes to them for all of our jewelry needs. Recently I dropped my ring and the diamond came loose, but Mai to the rescue! I came in and she was able to fix it in just 10 minutes. 10/10 Definitely come here! read more

Hung Phat made me a custom pendent at a great price. It was exactly the size, style, and karat I was looking for. The price was fair and the piece turned out great and arrived quicker than expected. Five stars isn't enough! read more

I came in to get my ring prongs tighten and Yna was super helpful! They managed to tighten my prongs and also explained why the ring was becoming loose. Will definitely be back when I need more work done! read more

I was looking for a place to get myself a beautiful diamond ring, I did multiple researches and came across Hung Phat with lots of great review. Since I am from far away, Socal, I saw that Sao Mai has many great review for being very helpful and super attentive to details to make sure clients get the best option. I ended up placing a deposit even before coming into the store in person as she sent me lots of ring setting options through text message and proposed many great diamonds with good prices! She helped giving lots of useful input in choosing a ring I like, and it turned out to be stunning! read more

Thank you Chi Quynh for taking my the time and helping my mom and I! I will definitely be coming back.

The staff here is so kind! They help me find what I'm looking for and have very competitive prices. Quinny and Ann helped me look for a last minute and get it resized. They work quickly and I will always come back here when I'm in the market for jewelry/gold. Val took my partner and in for a walk in engagement ring appointment. He was very knowledgeable and wanted to make sure we loved every detail. It was a great experience! read more

my husband and I went to the store today and was very very impressed by the staff. Ann is amazing, very knowledgeable and patient to our queries. also she was not pushy but was interested in our needs and interests rather than pushing us. We will go there again. read more

I came to the store today for some Thanksgiving shopping and got to see Ann again. It's been a while since I last came to the store and she still remembers the ring design that I have been eyeing on, which was a big surprise! read more

Back again and had a great experience with Kim. I needed a necklace with an 'A' pendant for a bday gift. Although they had a few lettered pendants, it was not what i was looking for. Kim offered to do a custom design, but I needed it for a bday dinner that night. She then came up with a genius idea. She presented me with a pendant of the Eiffel Tower, which resembled a the 'A' pendant I needed. It was perfect and the transactions was quick and easy. I was in and out in 20 mins. Thanks Kim and the entire staff. I've been here twice in the last year and am really happy with both purchases. read more

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Yesterday, I went to Hưng Phát to look for a ring setting. Như Ý helped me choose the right one; she was very sweet, friendly, and professional. read more

Love this jewelry store. Has a very good variety and Nhu Y customer service was outstanding. She understood right away what mom wanted. thank you for taking care of her read more

Lucy is so attentive and good service Thank you Lucy and hung phat staff Very fast and affordable read more

Hung Phat USA - Came in to get my diamond fixed one diamond fell off the ring. Lucy was nice enough to helped us. Very attentive and good service - Jewelry Near Me - San Jose, California

Awesome! After shopping arround and discover that prices are out of this world, we found Hung phat USA Jewelry . Sao Mai and Kim she's so sweet, I love coming to her for diamond. Prices are affordable Great customer service We walked out happy. read more

Hung Phat USA - Jewelry Near Me - San Jose, California

Came in for a mother's day present. Staff was friendly and offered water and candy. Got a great deal for a 24k bracelet at market price. She cleaned it prior to handoff too. read more

I noticed a few diamond on my ring were loose from everyday wear. I came in to get it adjusted and Yna was able to help us for a quick maintenance. Thank you! In and out within 5 minutes. read more

Amazing experience getting my tennis bracelet resized here. Mai was very welcoming and the jewelry repairer was quick, I was in and out in 20 minutes. Would recommend Hung Phat for any jewelry adjustments you might need! read more