Knowledgeable, friendly staff. Dr. Myra is great - very patient and nice and Gary always finds the…read moreperfect frame. Minimal wait time!

Just bought two more pairs of glasses here. I've been coming here for years and its always a great…read moreexperience.

I moved new to Valley stream, I was having an emergency called valley stream optometric spoke to…read moresabia, they were really busy on Saturday still they squeezed me in without any hesitation, I wasn't sure about my insurance so she was got on the phone and found out all the information. I am so grateful for them taking me in I had an infection. When I walked in the office they greeted with happy cheerful smiles and everyone was so nice and happy, the doctor was on another level of greatness. I took my whole family for an exam the next week. What's more amazing is my mom doesn't speak English and they didn't get annoyed with her they took time to find glasses for her, worked with her and made her feel comfortable. My mom left there so happy and said she she felt like at home. Thank you everyone I will be sending all my family and friends there!!!!

terrible front desk receptionist she was cursing and rude in the front desk.. the manager was there…read morelaughing right along with her and they were talking about the doctor the whole time! what a joke for an office. I'm never coming back!

I didn't have an appointment so I called to see if I could have my 8 Y.O. son's eyes checked. I…read morespoke to Ronaldo who kindly agreed to fit me in right away between his scheduled appointments. Doctor Fuchs was great with my son, and Ronaldo was helpful with our glasses selection. My son can get nervous in clinical settings but he had a great time, and is looking forward to getting his new glasses. Fair warning - if you're like me and you haven't bought glasses recently - they ain't cheap. Prepare yourself bc insurance only reduces your bill by $100. The rest is out of pocket.

warning warning scam scam! They said take my insurance and…read morecharged me full price with just a 10% discount. Also tried to make me purchase 6 months of contacts at $600 said less options. Beware!!! Also very obvious employeees have no idea what they are doing!! no wonder why no one came in the whole time i was there!! Scam' reporting them Monday!!

Facilities are easy to get to and well maintained.. Indoor…read moreand street level parking. Staff is friendly. Plenty of self service Kiosks to speed you on your way. Doctor's are quick and attentive. Communicatin with patients is not a bright spot. Receive plenty of please confirm appointment details messages via email, text, phone calls. Prescriptions requests/queries go unanswered. Call backs with no way of contacting anyone via phone.

I was first referred to their Oceanside location. Walking into their office was frightening, low…read morelighting and a room full of waiting people. IWhen I reached the clerk to register I was met with not so friendly customer service. Granted it was a full house etc. but customer exchange is important as it reflects to me the type of care one will get. So I left, went to the Valley Stream location unknowingly. nicer office, had the exam but what caught my attention was the indifferent attitude of the initial exam. The doctor herself was okay, but she looked overworked. So I have yet to have the eye surgery yet as I am frightened by the attitude of staff at both places. I checked the background of both doctors at both locations. First location the doctor had more experience and the second had less experience. So here I am a near month later in need of surgery on one eye frighten to put my eyes in the hands of unfriendly clinics. If your overworked and tired how will it affect the only eyes I have in surgery. Any business office must have a welcoming front desk person as it reflects on the rest of the business. I may wind up at the emergency dept of Mt. Sinai South Oceanside, in which they are okay.

Today was my first visit to Broadway Optix and it was a WONDERFUL experience! Dr. Horn and Ellen…read moreare absolutely fantastic and the quality of service was incredible!

Very good selection of glasses, lovely lady who is knowledgeable, helpful & friendly found several…read moreeyeglasses for mom to choose from. Everything went excellently, they text you when your order is complete! Great experience

I got my glasses about a week ago from Dr. Weinberger and I have to say I am quite impressed…read more He's a really chill guy and very helpful with all of the questions that I had for him. He also is good at choosing what kind of glasses will look good for you. This is something I'm absolutely terrible at :-P

#Kind - So super kind! #Professional…read more#Excellent Bedside Manner #Extremely Efficient I waited a bit before reviewing this fine clinician because I just picked up my lenses today; I'm happy to say that he did a great job. Dr. Weinberger possesses great skill & is highly compassionate. He explains everything. I am a Physician myself & would highly recommend him. Very lovely office that is extremely high tech and modern. Very convenient with very easy & comfortable parking. The entire experience was comforting and comfortable!

I'm new to this office, but was extremely pleased with Dominick, staff and my new glasses! Thx.read more

Always pleasant, professional and friendly. Dominic always goes above and beyond for his customers…read more He is patient and has fair prices. Staff is always top notch! During this covid pandemic you can be absolutely sure you are in good hands. Place is clean, sanitized and everyone in masks. If you haven't used Val Optical give them a try and you will be a forever customer POPP Family East Rockaway

Gray team effort to help my father who's hard of hearing and had beginning stages of dementia. They…read morewere so attentive and never rushed me as he's not bilingual and I had to assist and translate. TY for such a smooth transaction!

Professional! Quick!…read moreSuper nice staff! I currently have "The Teacher Insurance" and my husbands insurance (MTA) This is the only place that takes both! BEYOND HAPPY! I called the same day for an appointment and they were able to fit me in. No wait! As I entered both Ladies were welcoming and briefed me with my insurances.(which I loved, I never know which insures covers what) Social distance was a priority. Everything was clean and welcoming. The doctor was able to see me right away, I literally spent no more than 45 min with exam. She was extremely nice, easy to speak to, (some doctors get right to the point and brief) she was very thorough, explained the exams and completed the different eye tests! She took her time where I didn't feel like I was a number or a patient entering a revolving door! I inquired about colored contacts she even provided me with samples of different colored contacts! I would 1000% recommend this vision care!

Its my second visit for an additional glasses, and i cant stop loving how amazing this team is…read more Special appreciation to Gullbahet, Jayleen, Knowles and Richard. They really take in detail your needs and go above and beyond to make sure you leave happy. Sometimes is not about the store is the special attention and time staff dedicate to you. This staff is excellent and i wish customer service like this is provided every time i visit a retail store.

Been waiting over 2 weeks for my glasses. Every time I call I get a different answer as to why or…read morewhen it was shipped out. Won't go back again.