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    Valley Pool & Spa

    3.0 (14 reviews)
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    Updated over 3 months ago

    Services - Valley Pool & Spa

    Pool maintenance

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    Green pool
    Rebecca T.

    First pool company I've ever dealt with and wow I'm so very disappointed!! The pool guy would come and literally be in the back less than five min. I finally called to ask what my service included because I don't think anything is being done. I was informed that they have been getting many complaints on that employee and he wouldn't be working there much longer. That never happened. My pool was getting algae and was really dirty but they never did anything when I called to have them check it out nor report to me what the problem is. Then they wanted to cancel on me because of my dogs. There were not consistent about the times they came and communication was awful. I had new pool service start today and the counts from the water sample levels were so so low and the pressure on my pump was high. Valley pool never checked that and were not familiar with the pool equipment. My pool was just built at the end of last year. Do not use this company, they will ruin your pool.

    Robert R.

    They came out and drained my pool because it was green and my levels were off. After paying them $850 to drain and refill this pool and another $300 for repairs on my pool filter. After draining my pool they refilled it with dirt still in the bottom! We tried to get monthly service but they were really judgmental about my yard being overgrown. They told me we needed a second pump so that I could have a pressure sweep instead of a suction sweep and I said OK. Then they decided to tell my fiancee on the phone when she called again for help (about me), "all he wants to do is put in used pool sweeps" (not true). They told me one thing, they gave her completely different info. I was willing to pay for whatever needed to be done! Now they have decided they have no manpower and are booked solid for the summer. My pool is as green, if not worse than it was when we first had them come out. Go somewhere else, these guys overcharge and they couldn't care less about you or your pool!

    Before...stains from chlorine reacting poorly with the iron in the water.
    Bonnie M.

    We have been so happy with Valley Pool and Spa! Our pool is only a few months old, and we initially planned to have it serviced by the builder's company. However, during the 2 months we used them it never was "right", and their customer service left much to be desired. We made the switch to Valley, and couldn't be happier. Our pool was a bit of a "problem" because we live in the Island District in Lemoore and have a lot of iron in our water, which reacts poorly with chlorine and results in ugly stains. Valley has been patient, tried a variety of things, answered my million questions without ever making me feel like an inconvenience, and has gotten our pool looking fantastic! Whether you use them for monthly service or just go in for advice/products, they are willing to help you out.

    My green swampy pool was drained and chemically cleaned on 3/31/16

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    10 years ago

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    4 years ago

    Friendly service. Checks and keeps up on our chlorine to keep our pool looking clear blue.

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    7 years ago

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    10 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    Vasco-The Pool People

    Vasco-The Pool People

    (11 reviews)

    terrible service overall and please learn from my experience. I hired had hired Vasco having bought…read moremy house 3 days before told them I recently purchased the home and wanted them to check the pool equipment and system overall to make sure if it needed any repairs or service because I wasnt sure if the sellers were keeping up with the pool maintenance. They reassured me they would check everything and let me know if there was anything that required attention..after 3 weeks of having them come to my house and telling me everything was fine my pipes from the filteration system busted because of how dirty the filter was and left my backyard flooded...called them immediately and was told there was nobody that could go out and check it out that day. I called other companies in town and thank God they were able to stop the problem. Now when I kept calling Vasco to speak to the ownlet/manager they kept giving me the run around for 2 weeks I finally went into the office to speak to the manager and told me they did nothing wrong and would not cover any of the repairs to fix the pipes ..mind you it was $600 worth of damage that could've been prevented had they did their job correctly.. the worst customer service I've ever experienced ! please hire anybody else but them

    These guys were great for years and I previously gave them a 5-star review. Recently, however, I…read morehave had nothing but issues with this company. They partially drained my pool 2 days in row, left the gate open, left the pressure gauge open once, and finally, left the the control panel to my variable speed pool pump open right before a heavy rain. It has not turned on since. They will not work with me at all on this issue. They had a work order open for over 2 weeks before I finally got them to send someone out to look at it, and that took SEVERAL calls. I received no call, but I did get a door hanger saying "I came. You need a new pump - $1500." I have tried calling several times to cancel service with them, but they have not answered or called back. Very unprofessional.

    Valley Pool & Spa - poolservice - Updated May 2026

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