Everything started out great, but then little by little we needed to fix things and replace things…read more We didn't know any better at the time, but what a mistake hiring Rhett. We paid him nearly $1,000 and he is still a year later costing us money. For starters he fixed all the pipes around our Hayward Pump and Filter, he used the wrong pipes that don't even fit. Then he used tape and some spray adhesive to "Make it work". A year later and it busted, and it's corroded. We hired an actual Pool company and those repairs alone are over $700. The new pool contractor said it's a miracle the equipment didn't completely explode. Good to know since I have a small child. Rhett also told us we didn't need the Hayward Chlorinator that cost over $600. He removed that and I'm sure sold it to someone. We had black algae at one point and he "forgot" to mention it but wanted to add more chemicals, and cost me more money. I have attached a photo of our equipment and his high quality work. If you want to hire Rhett, do so at your own risk. He has no business touching any equipment as it's clear he hasn't a clue what he's doing. Our equipment is special order, and he went to local stores to find the parts and made do with what he could find. He is also not a licensed pool contractor!!! Should've checked that before hiring him. If you'd like to do the right thing Rhett, Venmo me the money back that we paid you to screw this up. Or at least the money you made off of our chlorinator!

This company took advantage of my 89 year old father in law. Electrical wire very poor and has to…read morebe re-done. Plumbing leaks and refused to fix it without us paying more. I could go on and on. Dont use this guy.

I contacted pool pro to come and look at my pool equipment it wasn't working properly. Jacob…read morefigured out what was wrong fixed it and did an amazing job and everything's running like it should. Thank you so much for your help.

They take great care and concern for my pool. While delivering excellent services. My pool looks…read moregreat!

I'm excited about working with Frog's!! I found this company via Yelp (thanks Yelp!!). A customer…read morehad left a review that really helped in my decision making. So far Mike has been extremely communicative throughout the process of fixing my broken pool/spa heater. The project isn't complete yet however I would like to leave a review based on his communication and knowledge thus far. Mike came out on a Saturday and ran a diagnostic test (yes, there is a fee but every co charges one) and provided me with the possible options we had. He told me he would get back to me by Monday if he found the part he thinks may be the issue. Mike reached out to me on Monday as promised and told me he found the control board. He also provided me with the price of the total repair for this (thank you!). We have another appointment scheduled and I'm keeping my fingers crossed the new control board will fix the problem. Overall: I'm impressed with Mike's professionalism, his knowledge, and his honesty. He showed up on time as promised! He's efficient and overall nice guy!! I'll update this review once the repairs are made, yay!! for the fix!!

Frog's Pool Service and Spa Repair: 2025 Mar 26 (5 of 5)…read more We had our pool built by a shady company. That company has since filed for bankruptcy and closed. We found a reliable pool service chap to help us with our pool service. Mike is friendly, knowledgeable and good at attention to detail. He knows the 'ins-and-outs' of the detailed aspects of an important job. We trust Mike with the service he provides. Overall, Mike from Frog's Pool Service and Spa Repair has made us believe that humanity does exist. Note: Mike agreed to have his photos taken and posted

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

Approximately three years ago our pool tile started falling off to the left and right of our…read morewaterfall. I called a pool tile company and they suggested replacing all of our tile, which was extremely expensive. Since our pool was built in the '80s, replacing the loose tile was not an option, as it is no longer available. As our tile continued to fall off, I saved as much as I could until I could hopefully find a possible solution. Fast forward to April of 2022, I called Brad, the owner of Dates Pool and Spa, to see if he may have any suggestions. He was on time for his scheduled appointment, and I found him trustworthy and very knowledgeable from the very beginning. He suggested cleaning our existing tile, having mosaic art pieces made in character of our rustic backyard theme, and reapplying the loose tile that I had saved over the years. As you can see from the pictures, our pool turned out beautiful and for literally a third of the cost of what we were originally quoted three years prior. Brad and his crew (Robert and Rick) worked tirelessly to finish everything before our upcoming backyard event. My husband and I can't thank Brad enough for everything he and his crew did for us. Hard to find these days such an honest and dependable company. We would highly recommend Dates Pool and Spa for any of your pool service needs!!

To say that Brad and crew go over the top to not only meet but exceed expectations wouldn't do it…read morejustice. Everything from communication, scheduling, providing updates, along with repair work, installation and moving was exceptional and done with great care and pride. You can tell Brad and crew have joy in their work and it reflects in their services. Look no further and call Brad for their services.

Justin was fantastic! Quick to respond to quotes and did a great job installing our pool pump! I…read morewould highly recommend him for pool service, and maintenance.

They are doing very good work on our pool and hot tub! Dependable, and reasonably priced.read more

Let me begin by saying my pool builder went out of business and my contract was with the pool…read morebuilder. 1 month after the plaster was poured I had a few small spots fixed and that was when I learned my builder used Pools Plus for the pool plaster and gunite work. I contacted my builder and my builder had Pools Plus fix the spots. Now jump 4 years ahead and I have a crack in the plaster. My builder is out of business and Pools Plus won't honor the 5 year warranty on the plaster even though they were responsible for the work. Hate that I have to use a review but there isn't anything I can do at this point. Use at your own risk.

I guess service after project is not a priority with P+. I have an inground rock spa. ( Think of…read moregrotto) After almost 20 years a leak was found by American Leak Detection. I called P+ and they were eager to fix the leaks. $2900 later, about 3 months I noticed a smaller leak that caused the water to run in the flower bed. They said to send pictures, so I did. The water in the flower bed did not come out very well in a phone photo. They said send more! I told them I had worked with one of the employees named Milo and since he was very tentative to the follow I thought a simple message to the company would have him come out for a look. No such reply to my request. Now I'm wasting water and wondering if the original price tag was worth it! Star rating of 1. Use at your own risk. Glenn Black, frustrated in Visalia.

Quick response and great work. It isn't easy finding someone who can keep an above-ground pool…read moresparkling. Thank you!

It is so hard to get good pool service in my area. Luke has been absolutely amazing and I'm so…read moregrateful to have someone who is knowledgeable, timely, and a great person. So glad I dont have to worry about my pool anymore.