Andrew has kept our pool looking great I appreciate that he comes weekly and responds to my texts…read moreeven though I'm not the property owner. The pool has been looking it's best since he has been hired and I am confident referring him. I will always support a small local business thank you for your outstanding service Andrew!!!

TLC Pool Service has done a wonderful job with my built-in, swimming pool! They are very dedicated…read moreto their profession. TLC has made sure all of my equipment is in good working condition. They are very professional and knowledgeable with cleaning swimming pools. I appreciate, and I am very pleased with their service. I would recommend TLC to anyone looking for swimming pool needs. A huge thank you to Andrew and his wife, for all their hard work!

Everything started out great, but then little by little we needed to fix things and replace things…read more We didn't know any better at the time, but what a mistake hiring Rhett. We paid him nearly $1,000 and he is still a year later costing us money. For starters he fixed all the pipes around our Hayward Pump and Filter, he used the wrong pipes that don't even fit. Then he used tape and some spray adhesive to "Make it work". A year later and it busted, and it's corroded. We hired an actual Pool company and those repairs alone are over $700. The new pool contractor said it's a miracle the equipment didn't completely explode. Good to know since I have a small child. Rhett also told us we didn't need the Hayward Chlorinator that cost over $600. He removed that and I'm sure sold it to someone. We had black algae at one point and he "forgot" to mention it but wanted to add more chemicals, and cost me more money. I have attached a photo of our equipment and his high quality work. If you want to hire Rhett, do so at your own risk. He has no business touching any equipment as it's clear he hasn't a clue what he's doing. Our equipment is special order, and he went to local stores to find the parts and made do with what he could find. He is also not a licensed pool contractor!!! Should've checked that before hiring him. If you'd like to do the right thing Rhett, Venmo me the money back that we paid you to screw this up. Or at least the money you made off of our chlorinator!

This company took advantage of my 89 year old father in law. Electrical wire very poor and has to…read morebe re-done. Plumbing leaks and refused to fix it without us paying more. I could go on and on. Dont use this guy.

Initially we really liked Gil, but as we got to know how this company operates, our minds changed…read more First, I want you to look at every photo on his google business page- what do you see? An owner supplied permanent pool vacuum, in every pool. The three things that a pool company does as part of weekly service is 1) check the water/chemical levels and adjust, 2) brush the waterline tile so it does not develop calcium or permanent stains, and 3) vacuum the pool. Gil wants his people in and out in under 10 minutes. At $150 +/- per month for 4x per month service, thats almost $40/hour; thats a great rate for him. If he has to brush the tile, it could take an extra 10 minutes. If he has to vacuum the pool, that could take an extra 20. So his profit goes down. He will force you to use your own vacuum, that runs all the time. Its ugly, its inconvenient, and it gets in the way. So now you're paying $150 per month for him to check the chemical levels? This is a waste of money- find a guy who will guarantee that he will take care of your pool correctly. After we repeatedly asked Gil to do the job we hired him for (brush, vacuum, and check) every week then he started to lean into the fact that our home will be operating as a bed & breakfast in the future. And that we will have guests in the future. So, despite that nobody is at the house and nobody uses the pool (yes, we still want it to be clean and look nice), he decides he now needs to switch from $150 per month to $450 per month for "commercial" service. Which does include vacuuming and brushing the tile, not just checking the water- yet when hiring him for residential service he said those things we included. Unfortunately, profit is the only important thing to Gil and if you are not willing to have a permanent vacuum floating around inside your pool, then you will need to look somewhere else, and you should.

From the owner: We provide quality pool service. Balanced your chemicals. Clean your pool filter…read moreEquipment repairs if needed. We do all for you. We are very responsible, and our customer satisfaction is our priority.

I contacted pool pro to come and look at my pool equipment it wasn't working properly. Jacob…read morefigured out what was wrong fixed it and did an amazing job and everything's running like it should. Thank you so much for your help.

They take great care and concern for my pool. While delivering excellent services. My pool looks…read moregreat!

They took over my pool service from a company they bought. Initially for a few months they were…read moregood. I did note that they were always trying to sell me something. Then they wanted $800 to replace filter material. I told them that I was having the pool re-done including the equipment. I asked them to do the best they could to maintain the pool. Of course, they wanted to bring in a pool contractor that they knew. They disappeared without a call. I called them them to add some chlorine to clear the pool. They said they would, but they did not. They said they could not reach me in my phone even though they called me several times before. My pool contractor said any good pool service company could have maintained the pool even though the filter was not in good shape. I don't like the way they just stopped coming or trying without a conversation about their decision.

Great Customer Service! Very Professional and Reliable Pool…read moreCompany. They truly Value your Backyard and now My Family and I can just sit back and Enjoy! Blessed to be apart of the Royal Family!

Quick response and great work. It isn't easy finding someone who can keep an above-ground pool…read moresparkling. Thank you!

It is so hard to get good pool service in my area. Luke has been absolutely amazing and I'm so…read moregrateful to have someone who is knowledgeable, timely, and a great person. So glad I dont have to worry about my pool anymore.

I've been very happy with the quality of this company. He is very thorough and stays a good amount…read moreof time to make sure my pool is sparkling and running properly. If I have any questions he is quick to answer and take care of everything my pool needs.

I recently used this pool care service once again, due to using him earlier in the year with no…read moreproblems. I called Randal and advised him my pool equipment was leaking. He advised me he would be out Monday around 10 am. I waited until about 1030 and contacted him he stated he was on his way in a few minutes but in his words, "most people just leave gate unlocked and I can call you once I get there and let you know what is going on if you need to leave". I explained I was leaving at 11 and so I did. My husband who was pulling out of garage to head to work at 1230 saw him arrive. He called and advised my seal was out in my booster pump. I asked what the cost to replace would be he said he would get back to me. He also advised he had a regular job which was Mon-Fri from 8-5 and he was doing this on the side. He contacted me a bit later and stated the job would be approximately $115.00. I told him to complete job and leave the invoice I would place check under front mat once I arrived home. At that time he said well I usually want 50% down prior to fixing the item. I explained I wasn't able to do that because I was not in the area. He fixed the pump and text me that it was completed in the evening. He again asked to meet me to get payment. I explained I was in Fresno and was not able to meet. I arrived home at 830 pm wrote the check and placed under mat like I advised him. I went into back yard turned pump on and water poured out. I immediately text him and received no response until next morning at which time I removed check from mat. I advised him I was leaving for work and wasn't going to pay until work was complete. He said he had placed sealant and it was supposed to have set up for 24 hours, he didn't think I would turn it on. I explained I wasn't going to pay for a job unfinished. I went back to pump to see if they had sealed by this time and noticed 2 screws laying on ground. I text him that info and he said well the are extra. I turned back on the pump and more water. I left for work and he said he would be there in between things going on at work (the pool company he works for which is not his own company). He came over and said the seal he had replaced caused the other seal and motor to go bad and that it was very common to do that. He also advised he usually recommends replacing the motor instead of the seals. I asked him why he didn't advise me of that from the start. He never answered. I also asked him what the cost would be he said well he went to a paperless invoice system at the pool supply company so he could get that to me for about $260.00 for the pump. I advised him I would call around and get back to him. I called Leslies it was $329. so I checked Ebay and purchased it for $230.00. I advised Randal and it seemed as if he was upset I didn't go through him. He also asked for his money and I again asked for an invoice for seals. I also asked if he would be willing to cut a deal, due to the repair NEVER working that he had just done. He agreed and I left half of the total amount now due under the mat. He also asked me to write the check in his fiance's name which was odd to me. I did not do that and left the check under the mat for half of the total due. The next day I received a very nasty text advising me that he doesn't let his customers dictate this and that. I explained to him I was willing to pay the other half when the work was complete and who would want to pay the entire amount prior to the work being done? I also asked him once again for an invoice on the seals. I never heard back from him and used another company. I would not use him I believe he didn't buy the seals (he used seals from his company that he works for not this company). STAY AWAY!!!!!!!!!