We had a wonderful experience with Advanced Pools! Bailey and Mike were very easy to work with. Pros: Beautiful pool with great quality work. Everything was done in an timely manner and the sub workers were all easy to work with and kind. They were easy to reach and Bailey was more than happy to answer our questions. Cons: we just fixed our front yard and a part of it is destroyed and dead from the trucks moving in and out, sprinklers broken...Be prepared for a construction zone. Not something we planned on, but very happy with the pool! read more

Advanced Pools - Pool & Hot Tub Service Near Me - Hanford, California

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We absolutely love our family pool! Not only did they get the job done quick they were also very helpful in the design process, and the crew worked hard and kept things clean during the project. read more

Advanced Pools - First swim lesson - Pool & Hot Tub Service Near Me - Hanford, California

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Called and left a message describing what I needed done. No one called me back. About a week later, I called again and described to the person who answered the phone what I needed. She asked me to text some pictures to her phone number so she could ask her boss if they handled that kind of thing. I did that, but I never got a response. It doesn't appear they value my business so I will look elsewhere. read more

Since changing our pool service to Advanced, our pool looks amazing. The tech always contacts us prior to showing up so we can secure our puppies, and the office staff is amazing and very responsive. read more

Our experience with Advanced Pools has been a very pleasant one. From the beginning of incorporating our vision into the pool design, the various stages of the construction process, and now the final stages, has been seamless. I honestly was bracing myself for a roller coaster ride because truthfully you never know, but Mike and his team have been doing a great job!! I love Emily too! She works in the office and she calls and explains each step along the way and even made herself available on the weekends if we had more questions. We can't wait to jump in!! read more

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I picked Advanced Pools because they are a local business and the results are worth the wait. I love my pool & spa. read more

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I bought a house with a pool in June. The previous owner had their pool serviced by this company. I reached out to them and set up a monthly service to continue. They had my address, name, phone number and email. I work nights and the guy who was suppose to service the pool was going to do it during the mornings - so I never saw him. I had noticed something was off about my pool. Also the date they gave me that they would send me the invoice came and went. I reached out to them & was informed they hadn't serviced pools for a month! They told me they sold their service route to another company. The lady told me she'd reach out to the other company to get an update. After a couple days I tried reaching out and calling to no answer. I had to find a new pool service and couldn't wait for them to get back to me on their time. I sent them an email to inform them I was not happy and to make sure they would not send the other company to my house. The lady said they sent out letters to everyone informing them of the change - I never got one. I reached out to the company they sold their route to and he told me he never heard of me and I wasn't even on their service route. The guy was very nice but Advanced Pools was not. They took a new pool service house knowing they would not be servicing pools in a week or two. read more

Starting Objective: A practical, cost-effective pool to be enjoyed by family. Outcome: A practical, cost-effective, better than expected pool (and experience) that is currently enjoyed by family. To Consumers: Do your research. Have realistic expectations. Building a pool is literally going to convert your home into a construction zone for a few months. Building a pool involves sub-contracting with different contractors (i.e., excavation, electrical, tile, concrete, pump, piping, etc. You will have multiple construction staff coming and going with heavy equipment based on their availability for the project. Be mindful that project will take about two months, if you plan ahead. If you decide to build later in the Spring or early Summer, expect delays. Pool companies may be juggling 20+ pools at a given time. Also, there are only so many sub-contractors in any given area. Many pool companies will charge more while using the same sub-contractors! Challenges: Limited and understandable (i.e., minor cracks in stamped concrete, minor cracks in plaster and minor issues in plastic component parts that were replaced). Took a while (over a month) to pour the last bit of concrete. I appreciate the lengths that Robert (concrete) took to finish and fix some of the concrete issues. One issue I was concerned of was the Better Business rating and I discussed with Mike. Mike did a great job addressing my concerns and I found him to be honest, direct and transparent. If not for the cracks in the plaster (again, minor, but more than expected), this would've been a 5 star review. More like a 4.5 stars. Pros: The people. Mary (who's sadly is leaving) did a great job maintaining communication (thank you Mary!) with us and her customer service did wonders for our experience. Juan, who served as a project manager of sorts, was on site during parts of the project ensuring oversight. I really appreciated Robert who came to my home a few times at the end of the day to take care of concrete related issues, including on a Sunday morning! Mike (sales) was knowledgeable, provided practical and objective feedback when exploring features. Also, Advanced does not sub-contract concrete work. This is critical to pricing. Summary: I got more than I expected. We ended up with a beautiful, pool/spa combination that was beyond practical. A free-form design, larger pool than expected with features that I would not have gotten elsewhere at a reasonable price with great customer service. We've used our backyard in one month more than we have in 4 years! I would strongly recommend Advanced Pool to friends and family. If I ever build another pool, the first thing I would do is call Mike. Thank you to Advanced Pools and the wonderful people who are changing the fortunes of this company. read more

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An overall GREAT! experience! Military and local residents, I have lived in the local area for 7 tours and over the years have searched for a pool builder and planner I could trust, that worked on time, was reliable and did quality work. Advanced Pools and their team met all my expectations and went above and beyond to help create the backyard of our dreams. Mike, Baylee and Juan were easy to work with and always responded to requested information. They kept me up to date when contractors could or could not come and always had a plan for my build. For many the most frustrating part of building anything is communication and working with subs and timelines. Communication was well above average with this group and made our experience easy and fun! We started our build in early Dec and finished in late Feb. Even with the holiday period, Advanced pools always worked ahead of timeline and finished ahead of their forecasted date with a top notch product. Pricing was reasonable and well below other competitors while still providing better results! We were able to reasonably adjust our design and received great advice from the Advanced Pools team on their experiences in building pools and what works and looks good. Many of their recommendations made it into our design and turned out amazing. If you are looking for a builder contact Mike and the Advanced Pool's team. We are extremely satisfied...just look at the pictures! read more

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Love our new pool! Mike, Bailee and Juan have always been open, honest and flexible when it came to changes with the pool design and deck. The sub-contractors were always efficient and respectful. I would recommend them to anyone looking to build or repair their pool. read more

Advanced Pools - Pool - Pool & Hot Tub Service Near Me - Hanford, California

Extremely satisfied with our pool build! All members of their team were friendly and knowledgeable during each process of the build. Mike presented us with a design and was very flexible to the changes we wanted to make. He got us a redesign very quickly. The pool build was not fast, it is construction after all. Despite the COVID-19 pandemic causing delays with subcontractors Advanced kept us informed and got our pool finished right on time for 100° weather. The quality of the work is top notch and looks fantastic! All equipment is high end, and the price was reasonable. I would HIGHLY recommend Advanced Pools to anyone looking to build. read more

Advanced Pools - Pool & Hot Tub Service Near Me - Hanford, California

Having a pool built is a long process regardless of when you decide to begin, but it can be even slower during busy parts of the season. My experience with Advanced Pools was very positive from start to finish. I knew what design I wanted and after only a couple tweaks to the plans we were perfectly inline with each other. The final results couldn't have been more perfect. A few things people should keep in mind when starting out on having a pool built. First, all pool companies use subs for most of the stages, dig out, rebar, gunite, tile, decking, plaster. That's how construction works. You use specialists for each stage of a large project. No one does it all in-house otherwise they'd only be able to build a few pools a year. The reviews below regarding this are simply misinformed. Second, you will need to maintain regular contact throughout the process. Yes, it would be amazing if the company was able to read your mind and call you right before you picked up the phone each time but that isn't reality or even reasonable. Just call them yourself. They will answer and get back to you each time. Finally, ask lots of questions. Especially when a crew shows up to complete their portion of the job. Call and verify that what's being done is what you wanted. If you aren't clear walk out and talk with the contractors themselves. If they make a mistake, they will fix it. Just remember that this is your pool and they are there to help build it they way you want. Overall, I could not be happier with my pool and my backyard. The process is not perfect because it's construction and that's just how things work. The main thing to worry about is whether the company will make you whole on any areas you think should be improved upon or changed and without a doubt, Advanced Pools will ensure that you are completely happy regardless of how much extra work they need to do. I can not recommend them enough! read more

Advanced Pools - Pool & Hot Tub Service Near Me - Hanford, California

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Having our pool installed was a complete nightmare every single step after we signed the contract. Our pool was started in September. Communication is horrible. Finally finished in March and is completely full of cracks. They say "it's cosmetic", but really, when you spend that much on anything, it should be cosmetically pleasing as well as structurally sound. They finally had their subcontractor come out and "fix" the cracks this week (it's October). Photos are of the "fixed" product. Stay far away from this company. We have tried several times to contact the owner, but can barely get past the front desk. read more

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Update 4-6-2015 We are very happy with the product that was created. We were so happy with it that we made 2 referrals to people who have built, or are in the process of building, pools through advanced pools. However, we received an unitemized bill of over $700 for things that we were told were "nothing to worry about". We received this bill 3 or 4 month asking what we owed. We literally left text messages, voice messages for Brian and his office secretary Aaron. These were ignored or deflected with excuses the entire time. We were given free pool service for a few months, but could never find out when this service started charging us, as we had several small side projects they were finishing after the pool was completed. Once we finally got a hold of Brian months after receiving the bill (Again after multiple attempts to make contact), Brian made a satisfactory negotiation From that point we continued using the pool service. The service itself has been good. At one of the inspections we noted a crack in the concrete, of which Brian said they would fix if it got worse. It has gotten worse, and we are now unable to get him to return phone calls or show up. He has made 3 appointments via text of which he has no showed without any communication. We have all but given up on the concrete being fixed, and have decided to no longer use their services. I only hope we don't have the same issues canceling service as another reviewer had. It stinks having to write this review, because we like advanced pools workmanship, and as people. But this is business, and in my profession I would have been fired many times over for some of these business practices. ___________________________________________ Incredible pool. Brad took our dream and made it a reality. He gave us options we hadn't thought of and pulled it together to make a great combination of art, math and usability. He is a consummate perfectionist, yet very laid back with his customer service. He gave us a great price, was more forthcoming than the other three companies we inquired from, and he truly seems to enjoy the product he creates. More than once he was sure to make us aware of things he would not use in his own pool, and he was transparent as to why. I highly recommend him, and now he is digging my best friends' in laws pool. read more

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Could not be happier with our beautiful pool and the service we received!! We were very pleased with how quickly the pool was built. We were always informed about the current process and next step. Any questions or issues were handled timely and professionally. I would highly recommend Advanced Pools for anyone looking to have a swimming pool built. read more

Advanced Pools - Pool & Hot Tub Service Near Me - Hanford, California

I dealt effectively with sales people at advanced pools. A little long on the building of the pool but once contractors were on board things started to move. Emily was informative and answered our questions, Nathan was are go to guy and helped out a lot when we had problems. read more

Best experience ever. EVERYONE with Advanced Pool is very professional and knows their job well. Advanced pools went out of their way to assure us that we received a great pool and we have. Far exceeded our expectations! We love our pool and all the advice they gave us during the planning stages. The follow up pool service has also been outstanding!!!! Yup, Bailey and Aimee deserve a raise for constantly answering all our phone calls with questions. LOL I highly recommend Advanced Pools to build your pool too! read more

Have been waiting for a call from this company to come and give me a quote on pool re-plastering. I would love to keep my money local, however, they have promised to call back to schedule an appointment but nothing. Well, I have been waiting for 2 weeks and I am going to be forced to go out of town to get this done. Thanks anyway Advanced Pools. Communication is key, even if you're not interested in doing the job. Why do you advertise if you don't want business. Baffled!!!!!! read more

We had a great experience with Advanced Pools, despite the pandemic and the shortage of pool building supplies our pool was done in a timely and professional manner! We absolutely love it! The staff was professional and everyone who provided the service, ( Tile guys, Concrete, Gunite, Plaster ) provided wonderdul craftmanship and professionalism and they cleaned up their messes. We did have a few hiccups but that was only due to the shortage of supplies. We really enjoyed Mikes no nonsense approach, he wasn't pushy and he didn't sell us anything we didn't need, Bailey & Emily also provided great customer service and they were very accommodating to our needs. Lastly Advanced Pools provided great value, the were far less than the other competitors! Getting a new pool built is an adventure it itself. I knew a new pool build would take some patience with the pool supply shortages and high demands, but it was 100% worth it! read more

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Start to finish Advanced was awesome. We had three different pool companies quote us on our pool, Advanced was 20k cheaper than the others, started within two days of receiving the deposit and finished our pool in 10 weeks. Couldn't be happier. If your in the market give them a call. Ask for Mike. read more

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They made us a great pool! Our backyard isn't huge, but it was artfully done and it really transformed our backyard. They completed the work within the quoted time frame. The company was receptive to calls about the progress. Mike and Juan were very helpful and the construction crews were unobtrusive. We're very happy with the results. read more

Advanced Pools - Our pool at night. - Pool & Hot Tub Service Near Me - Hanford, California

Our families choice to have Advanced Pools build our dream pool couldn't have been a better choice. From our first meeting with Mike Davis we were very impressed with his phenomenal customer care. Throughout planning, construction and the completion of our pool all of the staff at Advanced Pools were a pleasure to work with. Mary the front office secretary has always been quick to respond to any questions we've had and always willing to coordinate meetings that best fit our schedule. Juan Orozco was very professional and always went out of his way to get the job done to our liking. All in all we are very thankful with our experience at Advanced Pools and highly recommend hiring there team of employees to build your dream project. Thanks again Mike Davis for bringing to life our dream pool. read more

Advanced Pools - Our own little piece of paradise. - Pool & Hot Tub Service Near Me - Hanford, California

After a good year of researching and getting pool quotes from various pool companies around the valley, we decided to go with Advanced Pools. The quote we got from them included a bigger pool and more deck space than other companies quoted us, for a price that was very reasonable. Baylee and Mike were very patient and friendly as we asked a million questions and finalized decisions. Our advice to anyone putting in a pool, is to check-in often to make sure construction is going according to what was specified in your contract. Over the course of construction, a few things had to be adjusted mainly due to a communication breakdown between the Advanced Pool office and the sub-contractors or their own crews. Whenever we called Baylee about those issues, she was amazing at making sure they were addressed and kept construction going in a timely manner. Overall we are happy with our pool and spa and can't wait for our first summer swim! read more

Advanced Pools - Pool & Hot Tub Service Near Me - Hanford, California

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One star is too much for this company! They take on too much business and don't finish pools. We are in the process of dealing with our lender to let them know we want to switch builders. Nothing is happening and I guarantee you their competitors would have had our pool done by now. STILL WAITING.... VERY DISAPPOINTED IN THIS COMPANY. Their office help sucks too! Called me by the wrong name. read more

Advanced Pools was great! Brian designed a beautiful pool for us! He did the landscaping as well and everything came out beyond our expectations. We have never designed a pool or backyard before and he was very helpful in telling us what would and wouldn't look good. He was very honest with us and we never felt as though he was trying to "up sell" us just to make a buck. The subs he works with were all very courteous and knowledgable as well. I have to also give kudos to Aaron who works in the Advanced Pools office. He was great in always keeping us in the loop and following up. All in all, we are very happy with our own personal backyard oasis :) read more

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Thanks for making our dream come true! We can't wait to swim this summer. We knew to have the pool put in in the late fall, because they're so busy in the summer. You can't rush quality. Took 11 weeks from start, to pool inspection. We also love our stamped concrete! Everyone was so nice, from guys on the job, to the front office! Going to post pictures of the "lap" part of the pool my daughter wanted; and the lounging/ floating side I wanted. read more

Advanced Pools - Pool & Hot Tub Service Near Me - Hanford, California

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Bailey in the office is super nice. I had a good experience overall. It did take a while to get it finished but in the end it turned out great. I love my pool. read more

Worst construction company there is! They are typically the lowest bid (they were ours) but in this case, you get what you pay for. The workers are clueless, show up when they're not scheduled and don't show up when they are. SUPER unfriendly staff if ANYTHING goes wrong...which it will. They promise but never deliver. Break things and don't replace them. Our pool was "completed" over a year ago and when I say completed I will give you a list of what is STILL wrong. They took too much of our dirt away from around the pool area. When I asked for them to return dirt we got some dirt, mostly rocks. Our weeds are crazy where they did that and the rocks are horrible. They broke our gates when reversing the swing to be within code but refuse to fix them. They broke numerous hose nozzles and hoses and left our hoses out. Promised us 220 outlet to so we could put in a hot tub later...never got done and we asked numerous times as they were pulling wire and each person assured us...yet, nope. I used to work in construction and I understand it can get crazy at times but this whole process was horrible! HORRIBLE! Go elsewhere and pay a little more for peace of mind. read more

I cannot stress enough how unprofessional this company is! We hired this company to build our pool/spa and it's been OVER 1 YEAR and it still is not finished!!! I have called, emailed, and text the owner Brian and his office staff more times then I can count. They keep saying that they'll get to it, but then nobody ever shows up and nobody returns calls either. Buyer beware! Once they take all your money...you'll never see or hear from them again! This also happened to a friend of mine (we had our pools built at the same time or I would've waited to see what her experience was like). Now, I have to find a different company to finish the work. I paid over $66,000 for an unfinished pool/spa. Save yourself the frustration and DO NOT MAKE THE SAME MISTAKE I MADE! read more

I'm a two time customer. My first experience was new pool construction. Brian made recommendations based on my budget and built a beautiful pool and deck along with some extra concrete work. My second experience was with a remodel/upgrade of a dated pool. Again-beautiful results in my price range. Hands down best prices and best work. I looked around and you just can't beat his prices and service AND he doesn't try to upsell you which I appreciate. Yes, they are busy but worth the wait for sure! Don't hesitate if you are looking to build or remodel, Advanced Pools is the place to go! read more

Ethics:0, construction quality: 5, communication:0. Fraudulent beyond belief. They say they will repair or replace what has been broken, ripped up front yard, concrete cut along side of house, underground sprinkler system in front destroyed, plants destroyed. Mike said they would take care of all of these like it was normal practice for them. Obviously not. Thinking about taking them to court for fraudulence. Say one thing to sell it and completely do another. How do people act like this? Disgusting in the worst sense. read more

Overall a great experience having them build my pool! I would recommend them to anyone. They are willing to accommodate things you need throughout the process. They have good employees who are willing to help anytime. read more

Best experience ever with this company they gave us excellent service prompt service there staff was amazing helpful answered all my ? At all hours of day and night .We bought our first home and moved it dec 21 2016 -dec 26 2016 our back yard caved in due too previous owners putting a above ground pool in the ground not doing it properly so this caused my cement to buckle so mike from advanced pools came out and walked through the process and knew how upset we were about what occurred and really made us feel comfortable and gave us hope again i had three other company's come out but I knew this was the one and I'm so happy it looks amazing we have this beautiful back yard thank you 2 all your staff at advanced pools . read more

Worst place to start your pool journey. I worked with Mike and he was ver unprofessional. He was upset I didn't like the design of the pool and he has to revise it to my liking. Building a pool is a big investment and to settle on a simple design the pool builder suggests is not what I had in mind. He called me and had an argument with me with the lasting words "you go your way and I'll go my way". Terrible customer service especially for a small business in handford. I didn't know a company that hated business. Calls don't get returned for weeks. The worst thing I didn't like was that their quotes are written on a small worthless piece of paper, nothing written up with what the pool will consist of. Just a number written down and that's that. When I asked for something more formal and itemized, mike stated he doesn't do that and hasn't for 17 years. I'm sorry mike, but those are what reassures your customers on what they are receiving. A number written on a the back of a piece of paper means nothing and could including nothing as well. It does not valid anything you say. If they do their quotes like this and how they treat customers, they won't get far in this new century. Sorry very unprofessional and sketchy. read more

We had a great experience with advanced pools. Mike did an excellent job with the design and the process ran smooth. Office staff is friendly and professional. read more

Our pool was completed pretty fast and we are happy with the final product. Bailey was very helpful and patient. Thank you Bailey!

had a pool built the fountain at the top wasn`t even,electrical problems were constant then charged us every time! There guy who did the pluming cross threaded the pipe then tried to caulk it water squirted hit the roof of the shed burnt out the motor and we have a loose step that goes up to the fountain. crap job! read more

We are very happy with the way our pool and spa turned out. The staff was great at getting everything done in our timeframe. I would definitely recommend Advanced Pools when looking for a pool builder. read more

We are very pleased with our pool. Mike and Breanna were very pleasant to work with. The only reason for four stars instead of five was because a few times during the process we thought perhaps there could have been more communication regarding the status of the installation process. That said, the pool turned out exactly how we were hoping it would. If I had to do it again, I would go with Advanced Pools again. read more

Worst. Pool. Company. EVER! We hired Advanced Pools to service our pool weekly. They charged $90/month (somewhat standard, if not a little high), but our pool guy was only here for 5-10 minutes each week. We actually went out of town and came home to find that he hadn't even serviced our pool one of the weeks we were gone. Anyway, at one point our spa wasn't working properly, so we asked if they could fix it. After several weeks of waiting and multiple cancellations, they sent our regular pool cleaner out to diagnose and "fix the problem." Apparently he had no idea what he was doing. He replaced a part that did not fix the spa, however we were still charged for the part and labor. Eventually they ended up sending out someone who used to work for the company to fix it. The part was ordered and over a month later, the spa was fixed. We were charged for both parts and labor to fix it both times. We decided in March that Advanced Pools was not the company for us, so we cancelled their service after paying in full for the part and labor that actually fixed the spa. Or so we tried to cancel. It's now August and we are still receiving monthly bills, and they continue to tack on $90 each month for pool service that we haven't had since March. We've spoken to Aaron countless times (probably more than 10 times), left messages for the owner and we even stopped by the office to try to get it taken care of. Aaron gives us some lame excuse every time and the owner has never once returned our calls. Needless to say, this company has very poor business practices and I would definitely never recommend their service to anyone. I actually wish I could give them zero stars. read more