1. Double Play Pool And Spa Service

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Double Play Pool And Spa Service

3.3 (12 reviews)
Open • 8:00 am - 2:00 pm

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Services - Double Play Pool And Spa Service

Pool inspection

Pool chemical testing and balancing

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Recommended Reviews - Double Play Pool And Spa Service

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Also he lies...a lot. He states he hasn't serviced our pool since last year?? Try again. This is from April of THIS year.
Bre F.

Extremely unprofessional (Rhett that is) he will make excuses left and right as to why he can't show up on the scheduled day and it's not a once or twice kind of thing it's many times! If you read any of the negative reviews youll see there's a pattern of him being unprofessional. Then when he feels like it, he'll ghost you....why not be a man and say you won't be able to continue service. But to anyone looking for reliable and decent pool service, steer clear of this company! In his responses to any negative review, he always plays innocent victim and makes everything out to be your fault. He will state lies like him saying he hasn't serviced my pool since last year... I didn't know April of 2023 was last year, which must be a special calendar he uses. I attached a photo of payment from April 2023. If he decides to erase that part in his reply to mine I have it saved and will repost it so others can see he will fling mud in hopes it makes the reviewer look bad, when really it's him and his lack of professional conduct. ***Also Rhetts little rant and comment is whats absurd. I paid you and have receipts of payment. I wish I would have read someone named Dawn's review in the first place on your this companys Facebook page! She was spot on! You've done this to other customers! Tisk tisk. Oh and shortly after you disappeared we found a great reliable pool service company that actually have all great reviews so sorry to burst your bubble.

Jeannette N.

Great service very professional I would different recommend easy going personal give Rhett a call

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4 years ago

Helpful 1
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Love this 2
Oh no 0

1 year ago

Helpful 0
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2 years ago

Helpful 1
Thanks 1
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Oh no 0
Photo of Bre F.
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1

3 years ago

Business owner information

Photo of Rhett C.

Rhett C.

Helpful 4
Thanks 2
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Rhett C.

Rhett C.

Helpful 0
Thanks 0
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4 years ago

Business owner information

Photo of Rhett C.

Rhett C.

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 5
Thanks 1
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Oh no 0

5 years ago

On time, kind, very professional and did a great job! My pool hasn't sparkled like this in so long!

Helpful 1
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Love this 1
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3 years ago

Helpful 0
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3 years ago

Business owner information

Photo of Rhett C.

Rhett C.

Thank you!

Helpful 0
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4 years ago

Business owner information

Photo of Rhett C.

Rhett C.

Helpful 3
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Double Play Pool And Spa Service

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Pools Plus

Pools Plus

(20 reviews)

Pools plus has been my service for several years & so appreciate they are always quick to respond…read moreif there is an issue. My pool pump went out right before Thanksgiving in which I had company that wanted to use the spa & so impressed that when I gave them the go to get it done they were on it & got it done before Thanksgiving day. Everyone one of their service people are so nice & easy to work with as well.

I am extremely unhappy with the overall experience. I paid approximately $8,000 for pool tile and…read moreresurfacing work that was completed in one day. For that price, I expected more careful workmanship, better attention to detail, and a finished product that looked professional. Before the work began, I explained that I wanted to save money by selecting tile that matched the existing tile inserts in the pool steps, even though blue was not my preferred color. When the crew arrived, they cut out the step inserts anyway. Although that cost was removed from the bill because it should not have been included, it was still very frustrating. It made me feel that my preferences and concerns were not being heard or taken seriously. I also raised concerns about the small deck drains not moving water off the concrete properly. I was charged an additional $600 to replace them. They replaced the grate, but it did not improve the drainage at all. The new grate was not installed level or sealed correctly. When they returned to address the issue, they damaged the finish on my pool deck, and the company that originally completed the deck work had to return to repair it. I am especially disappointed with the gray silicone material installed along the top of the tile. It looks inexpensive, does not match the tile or surrounding finishes, and is not the grout-line finish I was originally told to expect. I contacted the company to explain my concerns, but I did not receive a response. Overall, the drainage issue remains unresolved, the attempted repair caused additional damage, and several finish details do not meet the quality I expected for the price paid. I do not like leaving negative reviews, and I am disappointed that I feel I need to share this experience.

Double Play Pool And Spa Service - poolservice - Updated October 2026

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