Where do I start with this business? I received an estimate for over 16,000 dollars to replaster and replumb my pool. I was advised by Malio I should add an auto filler, as the current filler required me to turn a water knob. Through the process, I was advised I needed a new pool light for $900 and it was requested I pay up to $300 for a post for the timer mechanism that would cost less than $50 in material. At this point, I said no. The office person, Dominic (?), advised me it wasn't as simple as "digging a hole." Now the real issues begin. #1 my pool was leaking day one from fill up. #2 the auto filler pulses and makes noise and causes my water pipes to clang in beat with it's "noise." When I told Hector my pool was leaking, he advised me it was "evaporation." I have the text exchanges and time stamped videos verifying all this. In less than 12 hours of fill up, my pool was down over 1/2 inch. I told him, as a prior pool owner, a pool will not lose that much water in 40 degree cold weather overnight. Facts. At first, he played it off and said he'd check. In the end, I was right. They had to drain the pool and fix the new light they installed and said that's where it was leaking. Mind you they drained my entire pool less than a week from fill up. They refilled it. Guess what, it was still leaking water. So, they drained it again. Only this time, I received a citation from the city for an illegal drain. I was immediately alerted by the city calling me and I asked the city how this happened. She said they hadn't filed the correct paperwork for the drain. The citation went forward against ME personally and my property. I was angry that they had allowed this situation to happen. They were he professionals supposedly following all the city codes, etc. Turns out the leak was in the newly installed deep end drain. Malio said he would pay the citation and the extra water I would be billed. Still, he can't remove the citation from my property record. And I have to do all the extra leg work with the city. After this, it becomes apparent that the newly installed auto-filler is not working. Multiple text messages go back and forth. I video multiple times the auto filler making loud noises and my inside pipes pinging along like a symphony. They install a "new auto filler valve", but guess what? It leaks and still makes noises and my pipes ping. I turn off the autofiller and didn't respond to the office email about being satisfied, etc. The auto filler to this date still doesn't work. My email requesting they fix it or reimburse me the 1800 I paid so I can pay someone else to fix it was replied to with they won't fix it, that it was working fine. They also denied they (Malio) told me he'd pay the water bill. I am disappointed with the service and patriarchal BS I have had to endure with their mistakes. In the the end, I paid over $17,000 for a system that isn't operational as promised via a contract. He made it clear he doesn't want to deal with me because I won't take his or his crews condescension and BS about shoddy workmanship. I am sure the million dollar clients he works with on TikTok don't have to put up with what he makes the working class or women put up with. If I could give him zero stars, I would. I would recommend you go with a different company if you are looking for honesty and follow through, or if your a woman. They all, with the exception of the female office secretary, treated me like I didn't know what I was talking about, even though I am remodeling an entire house by myself and have been a home owner/pool owner for over 20 years. They have refused to reimburse or fix the autofiller and denied I was promised that the water bill be paid. I was advised they don't "feel comfortable" being here-- this after I told them in an email that I was the uncomfortable one having workers comment about my physical appearance. Way to spin that, Pools Plus. They wonder why I'm upset about all this? read more

So I had a heated disagreement with Mailo, the owner of Clean Out Pool Service, we both came our senses. Mailo sent out a great technician, Jason, who serviced my pools filter, went back to the office to get a special nut, returned with the nut, explained that when he lifted off filter cover the air gauge had broke, explained to me that he would return with the part today. I am delighted to say, I am staying with Mailo and Clean Out Pool service, been with him for 5-6 years. I have recommended his services to 4 of my friends and will continue to do so. Mailo is great, as it turned out, his staff was not doing the right thing for his customers but he made it right and I will continue service with him. You can reach Clean Out Pool Service at 5597347946. I want to share what a great thing he did for me and how terrific his service is and want him to stay in business for a long time. Kim Hruby - Visalia, CA read more

You can expect professional, honest and affordable service every time you deal with any Pools Plus staff members. Each one of them are very knowledgeable and very courteous to you answering your questions. So, don't be afraid to ask a million questions about your pool. After all it's your pool and no one else's. They tend to explain without over explaining that makes any sense. The pool services are very quick and service techs always clean up after themselves. Pools Plus are very good at following up and returning your phone calls or emails. I highly recommend Pools Plus for any of your pool service needs and restoration. read more

The motor went out a couple of months ago and it was expected since it was the original from over 15 years ago. The equipment needed replacement service as well with a new blower and value replacements. Some of the parts were delayed however this was not the fault of Pools Plus. After they came out to remove roots from the palm trees that were lifting up part of the pool area and spent time cleaning and adding the right chemicals, our pool is shining! Will be using them for the regular weekly cleaning. Their personnel are friendly, and I would not hesitate to recommend them. Richard P. read more

I would just like it to be known that the owner is harassing myself and my husband by sending us a group text message of in incident that is posted on TikTok with the video link. He's sour due to us dropping POOLS PLUS due to charging us almost $200 for a service we never approved. But now feel the need to text us harassing us over something that is not is concern. Think twice before seaking business from a person like this. His number 559-901-6783 read more

Hands down the best pool service! They are friendly and professional and have no problem working with you to find what actually fits your needs not just a one size fits all kinda deal. When they came out to give the initial quote he did a quick clean and everything on the pool before I gave a definitive yes. I would 100% recommend this company and at very least giving the chance to quote and get your business. read more

This company is very knowledgeable, reliable, and value the customer. They are some of the best in town. Anytime I have a question about my pool they make sure my requests are fulfilled and help me out the best they can. The guys spend their time and if there's anything that needs to be repaired they let me know as soon as possible. I value their work. Will continue to be a customer. read more

Best pool company in town. Ive been with them since 2010 never been happier. All there staff is very knowledgeable with great customer service. They recently started doing full remodels on pools i just had my mothers pool replasterd by them and they did an excellent job i was not surprised. I would definitely recommend this company for any of your swimming pool needs. read more

Having a problem with our pool filter. Pools Plus was recommended by my weekly pool service as he just services not repairs. From the moment I received a text from Cody scheduling a time that would work for me to the end of a very thorough service call the knowledge and friendliness was a breath of fresh air. Highly recommend Cody and Pools Plus read more

would like to leave a review for Miguel (weekly pool service) for the remarkable job taking care of my pool. Not only cleaning but checking that the pump is operating as it should and correcting any problems. Filters are checked and cleaned weekly. THANK MIGUEL AND POOLS PLUS read more

We have been with Pool Plus for a few years and German is our technician. He is very considerate being that we have dogs. He always makes sure that the gate is locked and communicates with us if there are any issues of concerns with our pool. read more

Pools plus is amazing! Their employees are very kind and work with quality! My pool used to be very very green when I moved into my new house. It took a lot to get it sparky blue but they were able to do it! Miracle workers as I would say! read more

Had them come out and fix some leaks at my pools caused by previous plaster company out of fresno. They are quick and fairly priced for the quality of work they do. The patches are visible but no more leak. very happy with the results. read more

Top notch pool service they have been service king my pool for 5+ years. They handle any issue that has come up and are fair and honest with there pricing. I recommend them to anyone who has a pool. read more

Best pool service in Tulare County. They have a friendly staff and they get back to you in a timely manner. I've been with them for over five years now and I've never had better service. read more

Technician Miguel does a great job , our pool is sparkling. Pools plus also did a great job remodeling and re-plastering our pool.

They are quick, friendly and professional. I've had them for over a year now and i would recommend them to anyone. Quality service.

Jb. Is really un reliable be ware if you go with hum he seldom returns calls. All ways late All wayd an excuse read more

High quality pool service they know what they're doing. Give them a call been using them for 20 years.