1. Valery Black Draperies

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Vancouver, BC

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Valery Black Draperies

5.0 (2 reviews)

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Home interior design

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9 months ago

Very easy to deal with, from ordering to having my drapes installed. Professional and efficient. Thanks again Mike.!

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11 years ago

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JYSK

JYSK

(37 reviews)

$$

Golden Village, City Centre

Alright, so we ordered this $500 bed and we waited like 3 weeks for it. Great. We didnt mind even…read morethough my mum had to sleep on a cardboard makeshift bed while waiting for the damn thing. We ordered 3 more things which were all in stock. Then when the bed finally came, we had to wait another week for them to arrange delivery, which was only once a week. The delivery guy finally came and he was pretty nice, but apparently, not only had they gotten our number wrong, the delivery only had 1 item, instead of the 3 more important and more expensive ones that we were waiting for (these items were all fully paid about a month or less previously). When I called, they even brazenly said "I think we did the right thing...". And previously when I called to check on the order status- like when the bed is going to come, they were impatient and rude and even though they said they would update us when the bed is arriving, they didn't. I was actually really patient up till the point of delivery. After that, I just lost all my patience with this place. I'm not going to wait one more week for this. This has been such a disappointment. And even the shoe rack we bought with them was of really really poor quality. I mean the holes were not even in line AT ALL. I get when some places have customers that leave dissatisfied, I mean, you can't please every one. I guess I was just really unlucky, but the lack of organisation and the insincere service I received really makes me want to give them a one star. But some of the items I ordered I like it quite abit but the whole experience is just extremely disappointing. I would just stick to IKEA. I'm done. To think I give Subway 4 stars.

Customer service is none existent here. I came to look for a duvet and pillow. I saw 3 workers…read moreand tried to ask them about the sale. None would look at me. When I went to pay, there was a worker at one till. 3 other workers were standing by the "Online Order" tills. One person asked if I was waiting to pay. I said Yes. He said 'Oh you can pay there'. All while the other 3 stood there talking. Then another customer walked behind me in line to pay and the other worker tells him that he can help. I look at the worker and said "You told me to pay here?" The other customer said that I could go first but the worker helped the other customer. When i finally got to pay, the cashier didn't give me the receipt. They started to walk away and I had to ask them for the receipt. The store does have a variety of home items so that's the only positive thing.

Bingo Infinite - Thanks for posing Rilakkuma shop lady :D

Bingo Infinite

(6 reviews)

$$

Golden Village, City Centre

Bingo is one of those cute stores that just draws you in which the stuffed animals crying out how…read moremuch they want me to take them home. Okay, maybe they didn't cry out out. Bingo Creatives has unique plushies, vinyl toys, and many things that would make great gifts. By unique plushies I don't mean ugly I just mean something that you wouldn't see in a Toys-R-Us. The vinyl toys they had were awesome cat totoro? Darn I want it for myself.They feel more special. It also features amazing miniatures for sale that would be great for miniature , doll, or figurine lovers. They seem quite well made if albeit expensive. This place isn't entirely cheap but I can't complain since they are pretty nice. Just a warning to those with dog allergies. The owners had a dog in the back so if you are severely allergic you may want to stay out of the store.

I liked the store from the outside, was thinking of trying it inside. I ve never been to this mall…read moresince im from alberta. I went inside and was going to look for airpod case or other thing. The asian lady with blonde hair. Was like " mask please " i was like oh yeah i have a mask. While i was putting the mask on i was asking the question & she simply rudely said i can't answer until u have mask. Mam first of all u aren't standing by the door to care for people whether they are wearing masks or not. You simply were just giggling on ur laptop. Secondly, u could have let me finish my mask thing instead of stopping me in the middle of my question. Or maybe you just preferred if i was asian? Freaking rude. After her response i left. I didn't even bother to ask or whatever.

Structube

Structube

(4 reviews)

City Centre, Golden Village

So this location is also known as their Supercentre...but it looks like a warehouse…read more If you order online and are willing to pick it up instead of shipping costs, you will be sent here. I found the customer service here lacking. I called bc I've never been here and wanted to park close to the entrance. No one picked up. When I went into Landsdowne the mall entrance was closed! If they picked up I would of known. So I went outside and around. Alas I get inside and the phone is ringing off the hook? Are they crazy busy? Absolutely NOT! The cx service ppl just don't want to pick it up. When I inquired asto why they aren't picking up the phone, the cashier flat out ignored me. She went to the back, got my dishes and bid me adieu. Ok then... If you want to shop around, go to the Metrotown location. It's set up beautifully, feels like a proper store and has way better service. I dread having to go back to Richmond again. Ugh!!!

Service was ok until the day I assembled my couch. 2 out of the 4 legs were not screwing in…read morestraight and one leg wouldn't go in all the way. Therefore only 1 leg screwed in without issues. I called the main office line for support and was directed to call the store where I bought my couch. I called Richmond store and spoke to Judy who said she would talk to her manager about calling a furniture doctor to my place. I told her that I have no other couch to sit on so please respond quickly. She said that she had a customer so she couldn't speak to me. I emailed a picture to them of the issues. This was Friday morning and as of now, Monday lunchtime, nobody has responded. I bought a small table and sofa bed and have been given poor customer service!! I will never go to Structube again and do not recommend this store. They will take your money but not provide service if you have a problem. I'm dissatisfied. The one positive note was the delivery service went well. They were professional.

A light idea - Golden Sycee (Yuanbiao)

A light idea

(2 reviews)

$$$

Golden Village, City Centre

Buried inside the endless stores of the massive Aberdeen Centre, is the specialty home decor store,…read more"A light idea" where lights take on a whole new sophistication of aesthetic pleasure. Aside from being one of the brightest stores in the mall, it probably happens to be one of the most expensive (read: electricity wasting) to maintain. Hence, most of pieces here are going to be on the pricier side and as a result there is very little customer traffic in and out here, with mainly window shoppers gazing from the outside. What makes this store interesting is their array of varied lit objects that can range from anything hanging to decor pieces that sit like lamps. The staff is good at helping folks choose something appropriate for their space, just be sure to have a plan in mind and see if there are any clearance items on sale.

This place is like an upscale, better looking, better organized IKEA. If I needed decor for my new…read moreplush pad or single studio and had tons of Canadian cash, I would not hesitate to purchase from here. The best part about this place is that the owners are soooooo friendly and offered to help put together a room plan for decor and actually explained to me why I LOVE track lighting so much and what it does. Yes, some lighting actually warms or cools the look and feel of a room and where you place it and the angle of lighting also matters a lot. Their lights are pretty expensive though so ... look before you buy!

Valery Black Draperies - homedecor - Updated November 2026

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