We recently had our living room area and stairs recarpeted by Jordans, the Coquitlam location. This…read moreis our second time replacing our carpets with Jordans, and we were once again very pleased with the whole process. From start to finish, Mark Hussain helped up with choosing our carpet, installation and making a runner from our leftover carpet. Mark was very accommodating and updated us throughout the whole process and made sure our carpets were installed by "our schedule" as we had a vacation planned and wanted to get them installed before leaving. The carpet technician who came to install was very knowledgeable and did a fantastic job with both the living room area and the stairs. Very professional. I highly recommended Jordan's carpets. Ask for Mark, he's very knowledgeable and accommodating. Thanks again Jordan's Carpets.

I have been looking online for 3 months for an area rug for my living room. Of course, I wanted the…read moreright style, for a reasonable price and good quality. I lucked out when Jordans was having a 60% off clearance sale to get a $370 rug that was originally $925. I found it on their website and went in to order it, a gentleman named Nick helped track one down (the last one!) and had it shipped in to the store for me to pick up. Its really good quality, Im chuffed at the savings and Nick was very kind sourcing it and helping carry it to my car.

My husband and I just want to give a huge thank-you to an absolutely amazing salesperson at MJM in…read moreSurrey, Mannu and also to the owner of MJM .... Jeet Jaswal! We have been working with Mannu and Jeet while building our new home, and with so many decisions to make, we have definitely been indecisive! We've gone back to MJM's day after day, looking, comparing, changing our minds and trying to make the right final choices. Through it all, Mannu has been incredibly patient, knowledgeable, helpful and professional. His customer service is truly exceptional. He never makes us feel rushed or pressured and is always willing to take the time to answer our questions and help us find exactly what we are looking for. Building a house comes with A LOT of decisions, and having someone like Mannu to guide us through the furniture and home choices has made the experience so much easier and enjoyable. Thank you, Mannu, for your outstanding customer service, patience and expertise! You are a true asset to MJM's, and we would highly recommend you to anyone looking for someone who genuinely cares about his customers. Thank you again, Mannu!

After much research and visiting many stores we found a beautiful Recliner Leather Couch at MJM,…read moreCoquitlam. Nitika took care of us from start to finish. Great Service, quick delivery and perfect installation. Highly recommend visiting MJM Coquitlam. ASK FOR NITIKA...

We highly recommend David and Novo Furniture. His service was beyond outstanding and he is an…read moreabsolute pleasure to work with, even coming out for a home visit to help us decide what would work best! We ordered custom made sofas from him and he told us the factory usually takes 4-6 weeks. We said that was fine. Three weeks later, our sofas were delivered and we are thrilled! Thank you David for good old fashioned excellent customer service and exceptional quality sofas!

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

The lovely "Hugo" sofa is now in my living room. This beauty with its deep indigo blue upholstery…read moreand "studio" size is perfect for my apartment. The fluffy feather seat cushions are nap-inducing, the soft back cushions cry out "embrace me" - all in all, a statement sofa. After a tiring and thorough slog through the furniture stores of Vancouver, it was suggested that I try Sofa So Good. It took a couple of visits, and many bouts of measuring the elevator and my entryway, before I could choose my new baby. Staff were pleasant, knowledgeable, and patient. "Hugo" is locally made in Burnaby, wood frame, solid - built to last, a good value for the price, and so-o-o comfy. Sofa stocks a great selection of fabrics, lots to choose from to suit your personality and home decor. My sofa arrived before the stated delivery of 4 to 6 weeks. Located 2 blocks east of Cambie, on Alberta St, between 7th and 8th Avenues. Lots of street parking.

Shit sofa and shit arm chair. Only had a year and am…read morelooking to replace. Also shit delivery and customer service! Will NEVER recommend or go back! AVOID at all costs

GREAT PRODUCTS THAT ARE WELL MADE AND STURDY I bought a bed and a couch from them several years ago…read moreand today I'm getting a new dining room table and chairs, plus a new mattress

I found Urban Decor online as I was searching for a local furniture store that sells sofa beds…read more After reviewing the selection on their website, we decided to visit the store to see the sofas in person. The sales associate who assisted us was friendly and helpful, but we decided to come back another day to consider our options before making the purchase. When we returned, we were assisted by Amer who was just as helpful and friendly as the sales associate we met on our initial visit. We made the purchase that day for delivery the next and added on the pick up service they offer for a fee. Amer was proactive with calling beforehand to ensure that we would be home to receive the delivery, and we managed to set a time that would work for the both us. The pick up and drop off went well. We were in a building with no elevator so we decided to carry our futon down to the entrance before their arrival. Once they got here, they carried the sofa bed all the way up our staircase and into our suite. Overall, I would definitely recommend shopping at this store if you're looking for furniture. The prices are reasonable, service is excellent, and the process was efficient!

Great service, great pricing, great selection…read more Irina is an amazing consultant who had great knowledge about the products. The sofas are all customizable to foam firmness and fabric choices. It's best to go in store, to test out and to see the variety of fabrics. I would recommend this to anyone looking for a new couch!

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

The selection was great. Super prices. Prompt and professional delivery and set up…read more The number of styles and couloirs of furniture was very good.

We happen to find this furniture store while taking a walk on a snowy day. Went inside and noticed…read moreall the different styles and colours options. Vikas was very polite and showed us the sofas and recliners and patiently answered all our questions. There was a sale with no tax and free delivery. He gave us printouts of the styles we liked and price listed. We compared his selection, quality, price, delivery with the big box name stores. Lifetime Home Furnishings was the best value and selection. We ordered a full grain leather electric recliner loveseat. It's custom made overseas. Vikas told us it will take about 3 - 4 months. When the loveseat arrived in his warehouse, Vikas called and arranged delivery and setup. Delivery was in the early evening. If you need your old sofa dumped, Vikas charged a very reasonable fee for the pickup. We donated our old but still good sofa to a charity. We are very happy and pleased with our purchase. Vikas gave us the BEST service and the value of the loveseat.

Today we made our 4th purchase at this store in 4 years. Usually we are helped by Leroy who is a…read morevery patient and helpful salesperson. We tend not to buy very "high end", but we seem to receive the same service as those who do. Today there was a "glitch" with the price of our purchase - first I saw that it was on sale in the computer, then not. But Leroy asked management to honour the lower price and they did. So far we have not had an issue with after sales service, as apparently some people have. We don't expect that there will be, going forward.

DO NOT GET THE WARRANTY!…read more Not honest and true to their word. Read the details carefully, they will yap some BS to secure the sale and warranty and then GASLIGHT you when you call them out. They upsell you on warranty and tell you a bunch of things are covered under the warranty. By the time you need the warranty for those things and you call them to talk about it, they tell you that your specific issue is not covered. Both my wife and I remember the conversation vividly and we were told "No, I would never have said that issue is covered".