My husband and I just want to give a huge thank-you to an absolutely amazing salesperson at MJM in…read moreSurrey, Mannu and also to the owner of MJM .... Jeet Jaswal! We have been working with Mannu and Jeet while building our new home, and with so many decisions to make, we have definitely been indecisive! We've gone back to MJM's day after day, looking, comparing, changing our minds and trying to make the right final choices. Through it all, Mannu has been incredibly patient, knowledgeable, helpful and professional. His customer service is truly exceptional. He never makes us feel rushed or pressured and is always willing to take the time to answer our questions and help us find exactly what we are looking for. Building a house comes with A LOT of decisions, and having someone like Mannu to guide us through the furniture and home choices has made the experience so much easier and enjoyable. Thank you, Mannu, for your outstanding customer service, patience and expertise! You are a true asset to MJM's, and we would highly recommend you to anyone looking for someone who genuinely cares about his customers. Thank you again, Mannu!

After much research and visiting many stores we found a beautiful Recliner Leather Couch at MJM,…read moreCoquitlam. Nitika took care of us from start to finish. Great Service, quick delivery and perfect installation. Highly recommend visiting MJM Coquitlam. ASK FOR NITIKA...

I found Urban Decor online as I was searching for a local furniture store that sells sofa beds…read more After reviewing the selection on their website, we decided to visit the store to see the sofas in person. The sales associate who assisted us was friendly and helpful, but we decided to come back another day to consider our options before making the purchase. When we returned, we were assisted by Amer who was just as helpful and friendly as the sales associate we met on our initial visit. We made the purchase that day for delivery the next and added on the pick up service they offer for a fee. Amer was proactive with calling beforehand to ensure that we would be home to receive the delivery, and we managed to set a time that would work for the both us. The pick up and drop off went well. We were in a building with no elevator so we decided to carry our futon down to the entrance before their arrival. Once they got here, they carried the sofa bed all the way up our staircase and into our suite. Overall, I would definitely recommend shopping at this store if you're looking for furniture. The prices are reasonable, service is excellent, and the process was efficient!

GREAT PRODUCTS THAT ARE WELL MADE AND STURDY I bought a bed and a couch from them several years ago…read moreand today I'm getting a new dining room table and chairs, plus a new mattress

Great service, great pricing, great selection…read more Irina is an amazing consultant who had great knowledge about the products. The sofas are all customizable to foam firmness and fabric choices. It's best to go in store, to test out and to see the variety of fabrics. I would recommend this to anyone looking for a new couch!

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

Smart looking showroom, quality furniture, friendly staff (not over bearing). The sofa-recliner I…read morewanted had to be ordered, Sharda pointed out that the delivery may take a while, it arrived soon than anticipated. We went to pay the balance owing after initial deposit. After we arrived home there was a message from Sharda regarding an error in calculating the balance. The error meant we were getting $200 BACK; added to our credit card, Nice surprise!!! Honesty is a super quality, T&E, Burnaby

Today we made our 4th purchase at this store in 4 years. Usually we are helped by Leroy who is a…read morevery patient and helpful salesperson. We tend not to buy very "high end", but we seem to receive the same service as those who do. Today there was a "glitch" with the price of our purchase - first I saw that it was on sale in the computer, then not. But Leroy asked management to honour the lower price and they did. So far we have not had an issue with after sales service, as apparently some people have. We don't expect that there will be, going forward.

We highly recommend David and Novo Furniture. His service was beyond outstanding and he is an…read moreabsolute pleasure to work with, even coming out for a home visit to help us decide what would work best! We ordered custom made sofas from him and he told us the factory usually takes 4-6 weeks. We said that was fine. Three weeks later, our sofas were delivered and we are thrilled! Thank you David for good old fashioned excellent customer service and exceptional quality sofas!

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

I came here just to look at some items in person before purchasing from the Toronto store, as I…read morelive in Ontario. I am so glad I came because Ryan was working, who was an apartment designing godsend. He went totally above and beyond in helping us pick out items for multiple rooms, using the computer simulator to meticulously plot out each room. He has a great eye and offered really useful advice on designs. He sat with me for numerous hours helping to plan out the customizable items exactly how I wanted and was very patient throughout. The most amazing thing is that he did all this essentially for free as the Toronto store made the commission on the majority of items in the end. He never pressured me to purchase anything. In the end, he went over the long list of items meticulously before ordering to ensure everything was correct. He also helped after I'd left vancouver by following up with me and the toronto store. If I ever need furniture again I will definitely be back and requesting Ryan. Bo is really lucky to have such an amazing employee. 10/10!

We originally stumbled upon its sister store in Seattle to learn that there is one in Vancouver…read more We had been looking for an "arc" floor lamp with a large swing span and yet a simple / compact design. Many places offer similar type lamps but are either clunky, unoriginal or will make your wallet over $1,000 lighter. We found the one we've looking for at BoConcept. It's a furniture franchise originated in Denmark. The store in Vancouver is on the 2nd level of the building shared by Inspirations on the ground level of the building. It was slight confusing on our first visit because they are 2 separate businesses which share a common centre in-store stairwell. Service was good. Since the only one available was a floor model, we were offered a reasonable 10% discount. A good alternative to sleeker and more stylish Scandinavian furniture in town than the mothership from Sweden.

Everyone in the family loved the new dining chairs. They are of excellent quality, super…read morecomfortable plus the price is very reasonable. Later I found out that the exact same chair is 20% more expensive in a nearby furniture store. Harald and his colleagues provided great service. We visited the store several times and they were all very nice and helpful. They notified me when the chairs were ready to be picked up earlier than the expected date. When I showed up, the chairs were assembled and wrapped. Industrial Revolution will be my first stop from now on for furniture shopping.

We ordered beautiful leather barstools for our new kitchen. They are excellent quality and priced…read morecompetitively. Like everything these days, the were back-ordered. Harald gave us top notch service, keeping in touch with frequent email updates. We've shopped at Industrial Revolution for a couple of decades. Their personal service and product knowledge are second to none. Our stools have arrived and we couldn't be happier with them!

I've purchased 3 times now from WR Mattress Gallery, and been impressed with their product and…read moreservice 3 times. Most recently we purchased Iron Man beds, they are amazing - this makes sleeping the experience it's supposed to be!! Dave, your product knowledge is excellent, thanks for helping us make the right choice for us. You didn't pressure us one bit and you answered all our questions. When it came time for delivery, the guys were fantastic, helped me to move my old beds around to make way for the new - you just did a fabulous job. Even the follow up has been much appreciated, checking in to see if we are satisfied (absolutely!) and offering to exchange the pillows when we realized that we'd picked the wrong ones... we ended up exchanging them for the ones you'd recommended in the first place! Happy to recommend you guys, thanks for everything!

Called Mark to see about getting some pillows that were recommended by my brother (who bought a new…read morebed and pillows from this company). Mark was very accommodating and put two pillows aside for me even though I wasn't picking up until the following week. When I went in to pick up I was greeted with smiles and very friendly staff who were more then willing to find me one extra pillow to purchase. Definitely the place I will go when I'm in the market for a new bed. Good job guys!