We purchased a coffee table that featured a natural stone top. Regret that mere weeks after…read morereceiving the piece the top cracked along one of the natural veins. It was replaced following conversation and advocacy from our sales person. Would highly recommend Geetha in Richmond as a helpful and trustworthy sales associate. Very pleased with the product as it's the statement piece we were looking for. Great product great people and great service.

Extremely satisfied with the variety and quality of Jordan's products. Your customer service…read morerepresentative Geetha was extremely knowledgeable and provided great information on the handstone furniture. I loved the Amish story and the canadian made fine furniture. Would definitely recommend Jordans to friends and family and if they plan to visit the the Richmond showroom - Geetha for sure !

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

We highly recommend David and Novo Furniture. His service was beyond outstanding and he is an…read moreabsolute pleasure to work with, even coming out for a home visit to help us decide what would work best! We ordered custom made sofas from him and he told us the factory usually takes 4-6 weeks. We said that was fine. Three weeks later, our sofas were delivered and we are thrilled! Thank you David for good old fashioned excellent customer service and exceptional quality sofas!

GREAT PRODUCTS THAT ARE WELL MADE AND STURDY I bought a bed and a couch from them several years ago…read moreand today I'm getting a new dining room table and chairs, plus a new mattress

I found Urban Decor online as I was searching for a local furniture store that sells sofa beds…read more After reviewing the selection on their website, we decided to visit the store to see the sofas in person. The sales associate who assisted us was friendly and helpful, but we decided to come back another day to consider our options before making the purchase. When we returned, we were assisted by Amer who was just as helpful and friendly as the sales associate we met on our initial visit. We made the purchase that day for delivery the next and added on the pick up service they offer for a fee. Amer was proactive with calling beforehand to ensure that we would be home to receive the delivery, and we managed to set a time that would work for the both us. The pick up and drop off went well. We were in a building with no elevator so we decided to carry our futon down to the entrance before their arrival. Once they got here, they carried the sofa bed all the way up our staircase and into our suite. Overall, I would definitely recommend shopping at this store if you're looking for furniture. The prices are reasonable, service is excellent, and the process was efficient!

My husband and I just want to give a huge thank-you to an absolutely amazing salesperson at MJM in…read moreSurrey, Mannu and also to the owner of MJM .... Jeet Jaswal! We have been working with Mannu and Jeet while building our new home, and with so many decisions to make, we have definitely been indecisive! We've gone back to MJM's day after day, looking, comparing, changing our minds and trying to make the right final choices. Through it all, Mannu has been incredibly patient, knowledgeable, helpful and professional. His customer service is truly exceptional. He never makes us feel rushed or pressured and is always willing to take the time to answer our questions and help us find exactly what we are looking for. Building a house comes with A LOT of decisions, and having someone like Mannu to guide us through the furniture and home choices has made the experience so much easier and enjoyable. Thank you, Mannu, for your outstanding customer service, patience and expertise! You are a true asset to MJM's, and we would highly recommend you to anyone looking for someone who genuinely cares about his customers. Thank you again, Mannu!

After much research and visiting many stores we found a beautiful Recliner Leather Couch at MJM,…read moreCoquitlam. Nitika took care of us from start to finish. Great Service, quick delivery and perfect installation. Highly recommend visiting MJM Coquitlam. ASK FOR NITIKA...

First time encounter with The Quality Sofamakers. It was a learning and positive experience and…read moreI'll use them again. I don't often post reviews, however this time the service met all my expectations. We're very pleased with the final product. It took a little longer than anticipated but worth the wait. Their fabric selection was one of the best in terms of variety and options. Staff was helpful and friendly. They worked with our requested wood paint selection. Apparently it wasn't the normal type of finish and there was an extra charge. Any deficiencies were remedied promptly and without any pushback. Things to note is to make sure you allow enough time for fabric order to arrive, any unavoidable staffing shortages, higher demand before the Christmas season. Also time to fix anything not quite right. Easy to find and free parking.

I first heard of Quality Sofamakers from a friend who had said that several well known designers…read moreuse them. I was very satisfied with the great price and service they gave me and now recommend them to friends. They will make any piece of furniture you design and their prices are very reasonable. Judy was extremely knowledgeable in suggesting fabric choices and construction details.. The chair I ended up with is more comfortable than it's retail equivalent and I will use them in the future.

Great service, great pricing, great selection…read more Irina is an amazing consultant who had great knowledge about the products. The sofas are all customizable to foam firmness and fabric choices. It's best to go in store, to test out and to see the variety of fabrics. I would recommend this to anyone looking for a new couch!

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

When it comes to savings I'm all about the no frills storefronts and when it comes to the beach I'm…read moreall about kits. So while walking 4th on our way for an afternoon at the beach this place jumped out an me; more specifically the SALE signs did. The outside isn't much to look at in fact under any other circumstances I wouldn't have given it another look. The place was definitely no frills but there was a great selection. The thing that really sold us was the customization. Pick the size, the fabric, the legs, how many pillows and so on and so forth. No one wants a cookie cutter home so this was a great refresher from any IKEA shopping trip. The owner was extremely helpful and friendly and was able to get us our sofa produced and delivered within 2 weeks. The only issues I had were his staff had no idea what was going on when I called, I was told they would call me back to confirm delivery and they never did and after confirming a time to pick up some special order legs they were no where to be found; unfortunately these happen to be a few of my pet peeves. Now granted I got a great deal on my Sofa, had it delivered (after a few phone calls) and got the legs (after he pulled them off the floor model) all at about a $500 savings. Im gonna say it was worth it. Deal with the owner and expect a few hick-ups but know that theres some doe in it for you.

This is a much belated review of this store from last summer. I had done a huge amount of searching…read morefor the right sofa and ended up here for the savings and custom options available. Did I save money? Yes. But would I recommend this store? No! This is a classic case of when saving money doesn't make up for the terrible customer service and bad experience I had. Like the other reviewer mentioned, there was mix up with delivery for my two items (sofa & table/chairs) and I had to keep calling to find out what was going on with the delivery. The sofa didn't come with the legs attached although they said it was fully assembled. When I called about it, the delivery guy yelled at me on the phone! He tried to convince me I said it was ok for him to not attach the legs. That makes no sense at all since I have no tools, so why would I turn him down? Of course, when I said that he exploded and yelled at me for calling him a liar. What an unpleasant and uncomfortable phone call! I asked the delivery guy to have the owner call me, but I didn't receive a call back. The final nail in the coffin was that the table arrived with a gash on the side which I didn't catch til later. It's my own fault for not inspecting carefully, but it really made for an even worse experience. I didn't bother calling the store again because I just didn't want to deal with them anymore. I'd recommend going elsewhere for furniture purchases!

From the start of the ordering process to receiving the products, the customer service was…read moreexcellent. There was a wide variety of products from which to choose, but not overwhelming. I was able to order the custom products exactly as I envisioned, with a choice of wood, finish and size to fit my rooms. Having never ordered custom furniture before, I had no idea about the price, but when comparing with other companies, none of the items seemed overpriced. The items were meticulously wrapped for transportation and arrived on time. The quality of the furniture is evident. Blair even followed up to make sure everything was good. Overall, a great experience.

Anytime I need something specific, I go to Creative Home Furnishings and see Maria. This time I…read morewanted to decorate a Pied A terre in North Vancouver. Everything came together beautifully and delivery was pretty decent too.