Sam is very knowledgeable and helpful. he helped recommend some bulbs to work with a lamp that…read morewasn't working and didn't charge me anything for his time. hope I don't need his services again for my lamp, but would definitely go back here!

I have been here twice in the last few years and have not left my lamps for repair. Recently I went…read morein to drop off a table lamp to get a new cord, something that would have taken about 15 minutes to do. The owner quoted me $125. When I said I was shocked at the price, he suggested lowering it to $90, claiming that he had to pay the rent somehow. Still too expensive. I subsequently had the cord replaced for $35.

Honest and responsive seller. Super helpful and seamless experience. will definitely buy again.read more

We looked for a new sofa at nearly every furniture store in the Lower Mainland before stopping at…read moreParamount. I wish we had made it our first stop! Our salesperson was knowledgeable and experienced in interior design and furniture, and helped us navigate the wide range of brands and styles in their showroom. Once we decided on a piece, she was most thoughtful with fabric quality, texture and colour for the sofa and even the pillows! She came to our house to make sure the sofa size was right for our room and our fabric choice would fit in with the rest our decor. Our salesperson also shared ideas for layout and other pieces to consider down the road. It was like having our own designer! Need new furniture? Go to Paramount!

Paramount Home & Design had horrible customer service. Once you have paid them, they will vanish…read moreinto thin air. Don't ever count on them in helping you with detective product or honor their warranty. STAY AWAY!

I bought a couch with my mother. Asma was lovely and very helpful. A few days later we got a call,…read moreand there was a problem at the factory. The fabric we chose was no longer available... and our particular couch no longer could be a hide-a-bed. We accepted the new fabric and the lack of bed as we liked the style of couch so much. When it arrived the delivery men removed our old couch and everything was fine. Looked great. We liked the new couch so much, that we decided to buy a matching loveseat. When that arrived however it was in the wrong colour! It was dark brown! Asma immediately called the factory and had it replaced in just over a week.

Came here looking for a wooden table to accompany my living room couch, they were having a sale so…read moreI checked it out with my SO. I'm not sure if we looked like a young couple or what, but before I had a chance to look at anything, the two sales people sitting behind the desk (and chatting intensely on the job) asked us while we walked by 'are you guys going to buy anything?' And we said we were just looking around. That instantly put me off even wanting to look around because of their attitude towards us. Just because we're looking around doesn't mean we aren't planning to buy anything? Regardless, they need to check their sales attitude and focus more on their customers than chasing them out

First we went to Rona, then we went to Home Depot. Could have saved the gas money by walking up the…read moreroad to our new local bath store. After getting absolutely no service and seeing nothing of quality or style at the big stores it was a treat to walk into Siema. After being greeted by the very friendly Ammar we wandered through the showroom drooling over all of the vanities. Before long my husband came to me with the 'I found the one.' look on his face. Yes he had! Lacquered doors, quartz counter, porcelain basin, beautiful faucet and soft-closing doors and drawers. As Ammar went off to get the price list I braced myself. I was expecting it to be really expensive compared to what we saw at Rona. Sure it was more expensive but you're getting what you pay for. We also got a toilet there and even its design is elegant (hey it's your porcelain throne right?) and simple. If you don't think items like vanities and toilets are exciting you should have a look in here. Drool-worthy for sure!

I purchased material for renovating two washrooms and the staff was very helpful. I would highly…read morerecommend them.

Originally wanted the real Tufty sofa/sectional by B&B but while researching on the net, found…read moreTufty, based out of Richmond BC. Everything at first was great. Called, asked for swatches , got them, customer service was very friendly. Ordered and paid in full & advance for the sectional. I also took in to account the stated delivery 8-12 weeks, timing it so it could arrive before I was to depart for 1 month long trip in Europe. Not only did it not arrive in 8-12 weeks, it took 22 weeks, that's over 7 months. Suddenly, customer service's tone ( there's only 1 person answering the toll free number, she answers questions for other brands all under the NorthBanq umbrella ) changed dramatically. Tracking number the supplied wasn't trackable. Made arrangements so that if it was delivered while I was away, someone would be there to accept it. Wasted my time, my money. Returned from holidays and still no sectional. At this point (17 weeks), I was really upset, demanded a refund, was told that there was a re-stocking fee of 30% of the total value. How is that even reasonable? Finally got contacted by manager who attempted to basically say that I would now have to pay sales tax for an order paid for, in advance, entirely and in US funds. After many back & fourths, futile arguing with the manager who constantly interrupted me, patronized me, and thought it necessary to school me on BC law. Sectional arrived 22 weeks later - 1 of the 2 pcs was not level, warped, had to add pads on 2 sides to keep it level so it doesn't rock back & forth. Now 1 year later, even after what would be considered almost NO USE, really, hardly have anyone sit on it and if they do, it's usually for less than 1 hour. Tufting has started coming loose around bottom half of the sectional on both pcs. Looks like it needs to be tucked back in. I regret ever doing business with this company. Want a designer furniture piece? Get the original! I'm having a bonfire this weekend, anyone care to join??

I saw they have a very cool multi colored Tufty Time sofa on display. The girl there gave me a nice…read moreset of fabric samples.

My new fav store for beautiful local goods. How have I not been here before?! Bought a versatile…read moredress made by a young Canadian designer. She hand sewed all 400 dresses for her first collection. And great skin care made by a very passionate entrepreneur - which has been recommended to me by several friends. Thanks for the amazing service today too!

We were at Home Depot and looked at their tile. We didn't find anything we liked so went across the…read morestreet to tile town. Dispite covid we entered the store and all were taking safety protocol. Per pole were limited and we got in with no problem. Service was outstanding. The big desk held our floor pattern and our counter top samples. We chose our tile with the assistance of the manager and since it has been installed it looks fantastic. Giving a one star because they were closed early is really not justified. Can't say enough good things and we will be back again.

Great customer service! We underestimated the amount of tile that we would need for a project and…read moretried to order more, but it was unfortunately no longer available from the manufacturer. Tile town had a few tiles available on a display which they removed after hours and provided to us at no charge, allowing us to finish. Thanks Tile Town!