Customer service is excellent. The staff is very eager that the customer gets what they want…read more I often go into the store without an idea as to what to buy and always end up carrying a bag of lovely items. I find, for the most part, the prices are reasonable. You get value for your money. Always check out their Sales!

I visit this little shop weekly, she carries a gorgeous selection of home decor items, cosmetics,…read morefunky jewelery and even some adorable baby items and yummy smelling natural cleaning detergents. It is especially amazing at Christmas time. The owner is wonderful, always goes the extra mile, remembers all her customers and is always in an infectiously good mood.

homesense is a happy little playground for shopaholics and anyone furnishing a home or looking for…read moreinspiration, hunting for ideas for a hostess gift, or shopping for gifts in general, whether they're for someone else or a well deserved treat for yourself. part of the winners and marshalls family, this homesense location is at 493 robson street, on the second floor above iga. it's easy to walk past if you're not paying attention, but once you're inside, time has a way of slipping by. this is a great spot for fun, festive seasonal decor at reasonable prices. like winners and marshalls, it's very much a hit or miss experience, which is part of the charm. if you've got a bit of time, a lot of patience, and an open mind, chances are you'll leave with something you need, want and/or love. the selection is wide and always changing: linens, pet stuff, glassware, cookbooks, knick knacks, area rugs, hampers, closet organizing storage stuff, furniture, water bottles, puzzles, wrapping paper, and all kinds of things to decorate your space or stage an open house. you might come in for one item and leave with a cart full of unexpected finds. they also carry a surprisingly fun mix of foods, cookies, chocolates, olive oil, coffees, teas, syrups, pasta, and more. friendly pro tip: if you see something you really like, don't overthink it. things move fast here, and you can always return it later if you change your mind. just remember to keep your receipt. during the holidays, the store turns into a whimsical winter wonderland that feels festive without taking itself too seriously. even if you don't need anything, it's still a great place to wander. fun finds, seasonal charm, and always discovering something you didn't know you needed. bonus points for being dog friendly.

Customer service sucks and they claim they allow dogs but yet they pick and choose and they seem to…read moreallow the ones that don't behave in stores

I have mixed feeling. I felt something different this time. What they sell are same as before but…read moretoo tidy. Maybe under new management? I mean it looks like regular dollar store more that previous fun loving "Trendybucks". I used to like to browse this store to find a gem. But this time, it looked very ordinary. It's sad for me.

I like how their plant selection just gets bigger and bigger! They have some show stoppers by their…read moreKing Edward Street window. They also carry kitchen and home items. It's packed in there, a bit of everything. Random but also intentional. You have to go in to experience it. Service is generally good. Value is also good. No complaints here.

If I could give Crate and Barrel a zero, I would. Unfortunately this location at Oakridge is going…read moreto take the brunt of this review because corporate Crate and Barrel does not allow me to send a review directly to them. I ordered an Ooni 16 pizza oven from Crate and Barrel. They said that they had stock. I ordered. Said that it would be there in 4 days. It was not. I called them and they told me that it had to ship from the US. I ended up getting it two weeks later. That was not even the worst of the issue. They sent me the wrong pizza oven. I was not happy obviously, but what made it worse was that they said there was nothing that can be done. i talked to three different people. They told me that I had to then print out the return label, take time out of my day to bring the item to the delivery company. Only when they received the wrong pizza oven back, would they then send me the one that I originally ordered two weeks ago and paid for. They offered no compensation for my time to correct their problem. They adamantly said that they couldn't do anything and refused to offer any other help. So I do not receive what I spent a lot of money for until I correct their mistake and there was zero attempt to help. None. Absolutely none. Three different people and no help. Everyone threw their hands in the air and acted like there was nothing that could be done. I have never had that happen before. I hope that whomever buys from them never has any issues, because even when they make the mistake, it is your problem. Just brutal. Never will I order anything from them again. They don't care about their customers.

Horrible customer service. I bought what I needed at Williams and Sonoma. Crate and Barrel does not…read moreanswer the phone. I came to that conclusion by letting it ring and was hung up on three consecutive times. You would think they would want the business especially since they sell out of Oakridge mall. I continued with Williams and Sonoma for my all clad purchase. They beat them at price & service. If I could give Crate & Barrel a negative five I would. After reading all the negative reviews it's good to know this experience was not a anomaly.

The Manager and staff are very nice and helpful,, the helped us change our sofa,, as the first one…read morewas not what we wanted,, but they went above and beyond to help us,, so thank you,, we have used Urban barn for years,, both in Kelowna and Coquitlam,, always received excellent service, but the Coquitlam store Bravo, bravo The best of the best

Nice store at affordable prices, at least the $1600 sofas are made well, and in Canada. Locally…read moredesigned too. Lots of frames to choose from, and curtains on the left. Contemporary style. Some serious eye candy that work here and of course, friendly service. Amex good.

A beautiful shop where you'll find premium bedding and home accessories, all paired with the…read morefriendliest, most helpful service. Truly a gem for creating a cozy and stylish home!

Fantastic experience from start to finish! Staff were extremely knowledgeable and patient as it…read moretook me a while to decide, so many designs, colours and styles to choose from. Not only for myself but a great place to find gifts for those friends who have 'everything'. Highly recommend, the store is absoltuley beautiful...

I love this store as they offer such a variety of stuffs at low price. I always like to get here my…read moreevents decoration stuffs such as for birthdays and any celebration basically. But got a bit disappointed earlier today, I went in such a rush driving as I came all the way from Surrey trying to catch the store open before they close. Since there is no store like this in there. So I got there around 8:36, and asked the lady if I could have the birthday balloons decorations I needed to surprise my friend. This is around 8:40. Got told that she can't because apparently they close the helium tank by 8:30 or 8:40, and there's no chance she can do it she said. This is disappointing for not being so reliable coming to this kind of situation. I know I came and ask at 8:40. But still there is so much time to get it done. It's not like I wanted 100 balloons blown up. Some people have work and just got off but still try to make time and rush to be able to get what they need for the occasion. I have been to the other locations in the past getting the same things every time there is an event and I need something. This location is the only one who refused to put helium on the balloons, because it's already off by 8:30/40. Says that store closes at 9pm. But some of the resources inside are not even available by 8:30pm, is what's crazy. Just wanted to let everything out here, cause this simple thing ruined the whole plan for the surprise I have tonight. Not a reliable store.

I used to spend hundreds of dollars at this store over the years, but ever since the new owner took…read moreover, the atmosphere has become hostile and insulting. Every single visit feels like I'm being treated as a criminal. The owner constantly sends employees to trail me around the aisles as if I'm shoplifting -- despite the fact that I've been a long-time paying customer. One incident that clearly triggered this nonsense was when I was injured and using a cane. I was juggling my cane, shopping bag, and items, realized I forgot something, and walked back to add it to my purchase before paying. Apparently basic common sense escaped them, because since then I've been watched like I'm about to rob the place.

I can't say I'd ever spend a few hundred dollars on an alarm clock, or have the need for a paper…read morehouse making kit, but I like to know I have the option. If you're one of those impossible people to buy gifts for, your loved ones might want to have a peak inside the white walls here. Don't feel shameful over your lust for the finer things: if I were oozing cash, I might just refit my home in swank new accessories too, but for now, I'll continue to make this a dreamy little pit stop on my way up or down Main.

On any stroll up and down on Main there are my usual places I always check. Vancouver special was…read morealways on my list if I made it up that far. The place always seems to have new items, and is spot on with the design world. "Hay" has always been in my sights so having it front and center always fills me with hope. The place has a nice selection of the-hard-to-come-by designer household pieces. The only downside is there isn't allot of range in price point. I mean I have no problem dropping dough on a great design piece but id like to not have to drop "all" my dough any time I drop by. There is however a exception; the awesome selection of books. There is always room for one more book! This is really the reason I keep coming back. Art and architecture are my bread and butter and boy does Vancouver Special deliver. Worth a look!