#9 Yankee Mountain - We rented this property from 12/27/2016 thru 1/2/2017. I was sent an email by Vacation Station staff before our stay indicating that there were four issues with the home; dirty carpets upstairs, burns on the deck, ice maker broken, and gas fireplace broken. Due to the busy holidays I missed this email. Myself, my family, and friends have rented in Sunriver for 12 years from Discover Sunriver and Bennington Properties. This is the first time we rented from Vacation Station. Upon our arrival we found many more issues not included in the email including; torn blinds in the dining room, unlabeled remotes for various electronics and no guide for how to use them, outside deck and hot tub cover had a thick coating of ice, main living room tv and dvd are on top of kitchen cabinets which require you to stand on a dining room chair if you want to try to utilize, there is a cold air leak in the upstairs bedroom/landing, the tv in the upstairs loft has broken buttons and the dvd player does not work, the set of dishes is not a complete set for eight much less twelve as the capacity ls listed, the living room fan has only three of five blades. The dead bolt in the downstairs master bedroom does not work. They layout of this home is very odd, and access to the garage is thru the downstairs master bedroom and bath. There are no extra area rugs in the pathway to cut down on snow/dirt coming into this bed/bath. The laundry room is inside the downstairs master bedroom opposite the foot of the bed. The said email listed above stated that we would be provided with ice cube trays - which were not provided. When one couple went to bed the first night they discovered that there were no linens on the bed. There were only two extra towels provided for hot tub use. Cleaning supplies, toilet paper, and towels were paltry. We were required to buy laundry detergent so that we could launder towels upon departure. The driveway, and path to the hot tub and gas grill had not been cleared recently. The upstairs carpet was truly disgusting. The game closet was a disaster. We know from our experience renting and seeking investment properties in Sunriver that most rental companies require home owners to meet certain standards for rental. When we called with our concerns the Vacation Station staff was attentive. However, here it is over two weeks since our stay and no attempt to make things right has been offered. To be fair, the hot tub was wonderful after we cleared it off, and the heat was efficient in most parts of the house during a very cold and snowy week. At this time I would not recommend this property or rental company. Other rental companies in Sunrvier have set the bar high, and Vacation Station and their respective home owners need to step up their game. read more