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Vacation Pools & Spas

3.5 (8 reviews)
Closed • 9:00 am - 5:00 pm

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Custom Spas Direct - 14' swim spa

Custom Spas Direct

4.8(49 reviews)
24.8 mi
•$

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

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Custom Spas Direct - Spa with Covana cover

Spa with Covana cover

Custom Spas Direct - Deck wrapped around spa

Deck wrapped around spa

Custom Spas Direct - Outside surround, stairs, cover and lift.

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Outside surround, stairs, cover and lift.

J&S Outdoor Environments

J&S Outdoor Environments

3.0(2 reviews)
1.6 mi

Dreaming of the perfect pool? J&S Outdoor Environment makes it a reality…read more After years of incredible service from Gary's Pool Service at multiple residences, I decided it was finally time to take the plunge and build a dream pool of my own. The one and only company I trusted to make this vision come to life? Gary's Pool Service. The family recommended I go with J&S Outdoor Environments - another of their family enterprises. From the first consultation to the final reveal, J&S exceeded every expectation I had--they've truly raised the bar for excellence in pool design and construction. I'm thrilled to share my experience and recommend them to anyone who's thinking about a new pool or outdoor remodel. From the beginning, the J&S team was attentive, detail-oriented, and incredibly knowledgeable. They took the time to understand exactly what I wanted, offering their expert guidance to make sure every detail matched my vision. Their creativity and eye for design transformed my ideas into a layout that was even better than I could have imagined. They presented a variety of options for materials, finishes, and features, all with transparent pricing and timelines, which put me completely at ease. The construction process was smooth and efficient--J&S handled everything with professionalism. It was clear they have years of experience and a deep passion for their work. Their attention to detail was extraordinary; every tile, every feature, every inch of the pool was meticulously crafted. They communicated regularly to keep me updated on the progress, so I always knew what to expect. By the end, I had a backyard oasis that was as functional as it was breathtaking. One of the highlights of my pool is the custom water feature they designed, which adds both a calming sound and a beautiful focal point. They also integrated energy-efficient lighting and equipment, making the pool not only stunning but also practical and eco-friendly. The entire space feels like a luxury resort right in my backyard! What makes J&S truly special, beyond their technical skills, is their commitment to their clients. They treated my pool as if it were their own, going above and beyond to ensure I was completely satisfied. Their professionalism, integrity, and friendly approach made the entire experience enjoyable. They genuinely care about delivering a quality product, and it shows in every detail of their work. After having my pool built by J&S Outdoor Environments, I can confidently say that they are the best in the business. Whether you're looking to build a new pool, renovate an existing one, or create an outdoor environment that wows, J&S is the team to trust. I've recommended them to all my friends and family, and every single person has been thrilled with the results. Thank you, J&S, for turning my backyard dreams into reality. I couldn't be happier with my pool, and I owe it all to your outstanding team!

Serviced my mom's pool in Claremont for years under Gary's Pool Service. After she passed away,…read moreservice went from great, to horrible. The last 6-months, as we got the house ready to sell, the service got even worse. Pool is aways green, always an excuse as to why. Said he wasn't servicing Claremont anymore, turned us over to his cousin Bill, but he still billed us and all communication went through Steve. Fed up with the condition of the pool, lack of service and excuses. Fired them and found a temporary service while the house is on the market. Such a shame to destroy your reputation over a pool.

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J&S Outdoor Environments
J&S Outdoor Environments
J&S Outdoor Environments

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Vacation Pools & Spas - hottubandpool - Updated May 2026

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