xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

We have had XMission as our ISP since 2018 when we had our Utopia line installed. It has been by…read morefar the fastest, most reliable, hassle-free internet service we have ever had. When there are issues, which are extremely rare, they are quickly resolved and the company keeps you well informed. No reason to get service anywhere else.

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!

I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

Eileen was incredibly helpful & patient with me & my needs. After helping me get WiFi for my…read moredaughters apartment for what she needed (no upselling), she helped me find a better deal for my home services that was sufficient & upgraded my service by decreasing my monthly bill by $28/month. She was fantastic at helping me & my daughter!

We have tried to make it work with Xfinity but they didn't meet expectations. Our expectations…read morearen't that high, first, the cable and internet have to work when we need it and second, billing aligns with what was agreed. Xfinity failed to address both items. After a tech visit a few weeks ago the service was worse than before and they charged us more than what we were told. (Increased to $288/month. Insane!!) We had multiple service outages per day. We kept notes, up to forty service disruptions per day. We cancelled Xfinity today and returned all the equipment. They said we had more equipment than we returned. Time to face a simple truth, we can't return something Xfinity never installed. (Ie security tablet and phone equipment.) We closed the account and paid off the last bill this afternoon. From our perspective we are done. I have zero confidence they won't come back claiming we owe them more money. So, this review also serves as a written public record of full account closure and equipment has been returned. In the event Xfinity tries to bill us for equipment we never had this will be used as written record that we have returned what we have and closed the account. We're done. Good riddance Xfinity.

I sat there for 2 1/2 hours and listen to this kid try and sell me on everything under the sun as…read morehe continued to charge me. The price started at 104 that I paid and then I paid an additional 322 to pay off the device and all I wanted to do was just get a couple accessories to protect the brand new phone that I got as they sit there and tell me we can put it on the account and it's gonna be OK and I don't have to pay this much today. But because seven months ago, I was late on one bill they're not able to charge anything to my account We paid $600 just to get out of there with a " tier, one trade-in value,"I have no idea. They create unreal. Expectations for stuff that's not even real. Zeke if you're reading this get a new job, because honestly, you suck at your boss thanks for absolutely nothing.

Been with Verizon over 20 years.. $200 ish per month, 4 lines. My phone just paid off and believe…read moreit or not it is on the frits, how convenient! called customer service talked me into ordering a new phone paid taxes and all, she called hours later and said it was ready for pick up, gave an order #740293 with location (she also stressed " do not let them cancel the order and start a new one") sounds like it's a thing, greedy sh1tty dishonest salesman. I rush over as kids getting out of school soon. Get there and told it is not ready and there is nothing I can do..... funds have pulled from my bank. He still didn't care as there is nothing he can do...... they will call or text when ready.. no call and no text... This morning I get an email!!! *One refund, coming right up. Because your order wasn't picked up, we've canceled your order and started your refund. You should see a credit on your credit/debit card within 72 hours, if applicable. If you have items shipping, we'll email you separately with updates.* I now have a new line on my account!!! unauthorized!!! cxl but the effective date for that will be 9/13/25, so they can still fu(K you out of anything they can on the next bill, then we have the fees and also the fee fees and just a few more fees to go.. You'll bleed out soon, just keep paying the fees that we keep making up!!! And at no point do they make it right, they just eff up your account even harder so you have no idea as to what they have done!!!! Guess we shall see if they will keep this pissed on pissed off American!!!****COE's have GOT TO GO!!!**** Verizon's current CEO, Hans Vestberg, has a base salary of $1.5 million, but his total compensation for 2024 was approximately $24.16 million, which included a significant stock award. We the people are tired of your sh1t!!! 1 HOUR AND 48 MINUETS was the 2nd call, well over an hour was the first call, not to could the drive time, waste of gas!!!!! now the credit that I was told would happen, I just got an email that it will need to be reviewed... The reason I call instead of going to this location that I have always gone to, the salesmen here are royal Douch bags and when you express your financial concerns they WILL DISREGUARD, make you wait while they disappear in the back for 20+ minuets,( sales tactics) come back with one option and a larger bill. . . . . . . If this is how they show their appreciation for someone who was been with them longer than my kids have been alive. Just think how they will treat you... FAFO!!! It is past time that we demand that "CUSTOMER SERVICE" is a thing again. I will no longer pay for crappy services...

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

Dish service could be awesome but the technology they use is not very polished. Coming from cable…read moretv and the TiVo experience I thought that Dish and the Hopper would really shine but the Hopper can not really do anything on it own and it's very unstable and the user interface is like a TiVo ist generation. It needs a wireless extender plugged into it to talk to it wireless "Joey" (the hopper equivalent of a TiVo Mini) and it needs a streaming device plugged into as well to achieve it complete streaming experience. This should all be part of the DVR (Hopper). One unit not 3 separate units. It would be a good idea for Dish engineers to sit down with a TiVo edge and get familiar with the user interface. It is generations ahead of Hopper. The Hopper could easily surpass the Edge in capabilities if the engineers actually stepped it up a notch. Now for the stability issues. The Hopper does not handle the tasks it is already tasked to do without locking up, temporary software freezes, and blank screens. When you talk to support it always power down power up. This doesn't do anything but waste your time. Now I like Dish service so far because what they offer is fairly priced and the features are awesome but they need to step up the quality of the product and it functionality. C'mon Dish!! Act like you want to be relevant now and in the future. It is not enough to just make a sale. You want a repeat customer who be so happy with your service that they become a Frontline sale rep to the people they come in contact with. You are not selling one contract to a single customer but rather to a potential pyramid of customers.

My mother died on November 9 , dlsh was notified that we were going to need to cancel the service…read more.It is now February and I am still dealing with them . Last week I thought I was done , they mailed me a box to ship their equipment back , it did not contain a return shipping label . Their solution was to send me a new box to the house I am moving from today and inconvenience the homes new owner . For me this is just the final slap in the face from a company that tried initially to charge my dead mother for cancelling her subscription early .

I love this store, Vanessa's excellent service. It solved my problem very quickly. 100% recommendedread more

held out on getting a new phone for a long time…read more could not have had a better experience buying from these guys owner Randy is a straight shooter, answered all my questions and got me set up quickly most pre-paid phone stores do little in the way of post purchase customer service I had a hardware issue shortly after I got my phone, and they cleared it up today w/ no hesitation if you don't like cell phone contracts, highly recommend dealing w/ this company (also known as Boost Wireless)

Working from home makes new challenges for enough Wi-Fi to support three busy full time employees…read more Our internet kept dropping throughout the day and was super unreliable from the basement to the top floor. My husband reached out to Utah Wi-Fi Pros and they came out to install our whole home network. They cleaned up our tangled internet wall box and made sense of the mess from the previous two owners. The guys were helpful and nice and we'll have them out again to do some more work.

From the owner: WiFi access points, mesh, extenders, internet service activation, ethernet outlet installation and…read morerepair, Cat5, Cat6 patch panels, bandwidth optimization, troubleshooting WiFi, home office wiring and more

Best customer service ever!the rep I spoke to was extremely nice and was able to set me up with…read moreDirecTV the next business day. Aside of saving me money!! 5 stars to this company!! Love the service .

I too am a DirecTV customer and signed up through New Star. I had a very different experience with…read moreboth DirecTv and NewStar. I was having trouble with getting my elderly V.A uncle used to where his channels were at (we get so many more than DISH! and channels we actually watch). I lost my paperwork and couldn't find the number for NewStar and just searched for the DirecTv number online. I called into DiredTv wanting some help with figuring out what to do and I could barely understand the agent on the line (language barrier) and they basically said they would have to send a technician out to me and it would cost me $40-$99. I declined, because I just don't have the money for that. Thought I was just stuck and very dissapointed. One week later I got a follow up call from NewStar just to see how I was liking my New DirecTv sytem. Let me say I am pretty embarrassed at how I treated the young lady on the phone. I vented and was very upset and she didn't interrupt me even once! She listen ACTUALLY LISTENED. Then she fixed it all right over the phone, I didn't even need a technician and that saved me time and money right there! She went through step by step with my uncle of making a favorites list and with the protection plan I had got from them they were able to send me out a remote that fit my uncles needs even better, for free ($15 plus shipping if I didn't have that protection plan). Remote got to us in 2 days and they had already setup a favorites list with my uncle and he was happier than he had ever been in his 80 years of different tv services (he is now deceased). I wish I had the name of that young lady and I hope she sees this review. To that agent if you do see this review I want to thank you and apologize again for how poorly I treated you on the phone. The main thing I have learned through this experience is to go through a authorized dealer for anything I can! Even when I didn't know it they had my back, THANK YOU New Star!!!!!