In my part of Utah County you get horrible speeds with the phone company or pretty fast download,…read morebut horrible upload with the cable company. Plus, they charge an arm and a leg for it. Utopia finally came to the neighborhood and I could not be happier. They installed quickly, and the service has been flawless so far. There is a large selection of ISPs available, but most of them are suspect in my mind. XMission is the only one with a total usage cap. However, even as a heavy user I've not hit it. By having the cap, it's easier to handle people who abuse the bandwidth setting up spam servers or torrent servers. They are also the only one meeting state of the art security standards like SOC2. Back to Utopia. It just works. I have 250Mbs up and down. That allows me to do full backups of my home to the Cloud. I could never do that with the pitiful upload speed the competition has. Plus it's far cheaper.

I came home today to find that a corner of my yard had been dug up and opened for what I understand…read moreis a UTOPIA installation. What concerns me is that no one contacted me beforehand, left a notice, knocked on my door, or otherwise informed me that work would be taking place on my property frontage. I had seen crews working across the street to provide service to new neighbors, but I had no idea that work would also affect my yard. When I spoke with the workers, I was told this is the only access box on the street and that if additional neighbors request UTOPIA service in the future, similar work may need to be done again. In addition, the work area has obstructed access along the sidewalk. We have small children in the neighborhood who regularly ride their bikes, scooters, and play along this route. Today, the excavation and equipment created an unexpected obstacle and safety concern for children and pedestrians using the sidewalk. As a homeowner, I believe residents deserve advance notification when construction or excavation will impact their property, even if it is within a utility easement. A simple notice would have allowed neighbors to plan accordingly and be aware of any temporary disruptions or safety concerns. I would appreciate an explanation of the notification process, what steps will be taken to restore the area, and whether residents can expect additional disruptions in the future if other homeowners request UTOPIA service. In addition to the pictures from this afternoon... I have posted a picture of what utopia could do in the future to protect homeowners and children and community people from getting hurt Thank you for your attention to this matter.

We selected 1Wire to handle our expanding business and they have been awesome to work with. Our…read morecompany operates nationwide, with a large service center in Atlanta and smaller offices throughout the USA. 1Wire was able to set up our office (which has since expanded twice) and connect all of our remote employees with a VoIP phone system. I can honestly say that there has been nothing 1Wire couldn't handle for us and their customer service has always been prompt.

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

My History with Xmission ( and why I couldn't wait to come back ):…read more I had a DSL connection - 25+ years ago. I had to leave them when Cable became mainstream sadly. I am VERY happy to say that even after 20+ years, after coming back to get their High Speed Fiber. I had 1GB at first. I upgraded to the 2GB because of the awesome price. Once I decided to take the leap, it was super easy. I contact them, they helped move my connection from my existing cable provider no problem. I also enrolled in their phone service they recommended. Super painless port over process. Call quality has never had an issue. It took a couple weeks to get it installed which is more on the Local Fiber company and their schedule since it is contracted out for that work. So about a 2 week installation time. ( This was when it was barley available in my area ). Their Service: I was surprised to contact their support and recognize the names of the people I was talking to that had been there over 20 years ago. This is why I went back to them. Xmission seems to take great care of it's employees and it is greatly reflected in customer service. All questions I have ever had they are super educated on and can either speak the "Tech Talk" or make it more dumbed down to help less tech savvy people. Speed: At first I got the 1GB Connection - Tested 980/980 on Speedtest, can't say I could ask for more. Then when available I got the 2GB line. Tested PERFECT to spec. Had NO issues. Just make sure you have the hardware to not be limited by their speeds whether that is your Router or or Computer hardware. All over I can give them a very very strong recommendation for people.

xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

Rebranding from Comcast to Xfinity didn't change the underlying issues that the Comcast business…read moremodel isn't conducive to good customer service. After years of overpaying for some ridiculous TV bundle we cut the cord and switched to streaming for our TV so I had to drop off my boxes and remotes at the store. They tried to up sell me with 'deals' for internet that are more expensive than other providers and tried to convince me that streaming wasn't the way to go.

They're app needs major improvements especially because it says the wifi is on even when it's not…read moreit turns off and on randomly and their app doesn't work without wifi at all so your basically screwed when the wifi goes out without having anyway to contact them besides calling so if it's at late at night your screwed

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!

I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

Switched to Dish from Comcast 5 months ago. Pricing for what you get is good but buyer beware. You…read morewill have to clean off the dish in storms and your service will be unavailable until you do. Additionally the on demand feature is horrible- HORRIBLE. On a minute then loads for a minute then on a minute then loads for a minute and on and on and on - try doing that for an entire show or movie. It downloads at 1 mb max. Called in to see what was going on and how to fix it and I'm told it's my internet connection (I have 20mb download speed). Then the dude tells me he has to start the movie and pause it wait 5 min see what happens. Tried it got 30 minutes in and it started the start stop thing again. Called back was told by manager Aaron that's just how it is and I should have asked more questions before signing up - he was a real ahole. Sounded like this is an issue he has heard many many times before and really didn't care to hear it again. I will be switching back to Comcast once my contract is up. My advice is this if it's about price and price only dish is good. If you want the entire service package to work, on demand and in bad weather, unfortunately Comcast is your only choice.

I purchased a used RV that had a Dish Satellite on the roof. I called Dish to see if I could…read moreactivate it and was told to pay in advance $135 and they would have the signal sent in 15 minutes and I would have TV. 4 hours later still not hooked up and spending all that time with technicians from Dish unsuccessful. Finally they said they would send out a technician in couple of days since this was Saturday. I told them just cancel but they refused to refund my $135 but accepted my cancellation. They finally called me today being Tuesday they would process a refund. I would recommend not ever getting involved with this company.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

WiFi Pros give you the support you need to keep all your connected devices working. They set me up…read morewith an Eero mesh system in my house. Recently I had a device that would not connect to my home internet. After spending hours on this products tech support line, they could not get my smart sprinkler controller connected to my mesh network. I was left with no other option until I asked WiFi Pros for help. They came out to my home and solved the problem, my smart sprinkler controller is back online. It was a complicated solution and there is no way I could have handled it myself. WiFi Pros gives you excellent support.

Working from home makes new challenges for enough Wi-Fi to support three busy full time employees…read more Our internet kept dropping throughout the day and was super unreliable from the basement to the top floor. My husband reached out to Utah Wi-Fi Pros and they came out to install our whole home network. They cleaned up our tangled internet wall box and made sense of the mess from the previous two owners. The guys were helpful and nice and we'll have them out again to do some more work.

Johnny And Brandon helped us so much they are what made the switch to Verizon seamless…read more unlike Tmobile

Amazing experience. Best service I've ever had regarding customer service and cell phone service. I…read morealways have service unlike T-Mobile. I would always have dead zones. Verizon is the best! Sign up with them now

Oh, how I dread buying a new phone. Sure, its fun to have a shiny new toy to play with.. but…read moreeeegads.. the process. Just stepping into a cellphone store of any kind makes me break out in a sweat and get dizzy. But alas, my little trooper of a phone (yes, its a vintage model.. told you I hate buying a phone) finally headed to mobile phone heaven today. No one feels right without a cell, and I am no exception. But even so, I still was avoiding the chore. Once inside, I saw several people, and almost ducked out, but I figured I might as well look at the phones while I was there. Suprisingly, the 3 or 4 guys working took care of everyone in the room rather quickly and the lovely Cory got to me in a mere 5 minutes. He was awesome from the beginning. Even when we pulled up my account, and I wasn't eligible for a FULL upgrade, he told me what "secret" code words to say to Customer Care for them to note my account for a full upgrade. I stepped outside to make the call, and when I got back inside, he was helping another customer, but the store manager stepped in and talked to the Customer service rep and handled everything for me. Delight! We were suprisingly in and out in a fairly short amount of time with a new cell and a suprisingly less expensive monthly plan. And since I was getting an "early upgrade" I wasn't supposed to get the mail in rebate that was offered with my model of phone. But the guys printed out the form anyway and told me to "come see them" if I was not reimbursed. Oh boy! :) One downfall, which was completely not their fault, was my phone literally STOPPED working a few short days after purchasing it. So I ran it back to the store, and the manager took care of me quickly, and I was out the door with a brand new model with no hassle, no irritation, and FAST. I couldn't ask for more in a cell phone store, customer service wise. And thats what its really about when it comes to cell carriers. Well done, T-Mobile. You guys rule at life.

We were having difficulty with our previous carrier while transferring to T-Mobile, so we brought…read moreour phones and SIM cards into the store. Jaime was really helpful in getting us hooked up. He was friendly, knowledgeable, and patient. We recommend him and this store enthusiastically! Steve and Dee