Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

Totally unethical company. Just learned my doctor (who treats the homeless for free and is one of…read morethe most genuinely good people I know) uses FirstDigital for his clinic. The speed is terrible and can't keep up with the clinic's needs. When he tried to switch to another company with faster speed AND a lower price, FirstDigital threatened him with THOUSANDS in cancellation fees. My doctor then tried to get FirstDigital to at least MATCH the other company's offer, and they REFUSED. They're totally unwilling to work with him on a solution. Highly recommend others stay away. I'll update this review if I hear more.

What a joke for service. I had them come to my home to switch out my old receivers for the new…read moreGenie type. At the time I had 4 tvs working and one in the box. I asked them to leave one extra receiver so I could just plug it in when I finished the unboxing. When it came time to install, I noticed the box was different than the others they installed. I called them to explain that they had left a Non-Genie type box. I was told they were aware of it. In fact, I was told that the box they left was incompatible with the genie system. They needed to send a tech out, for another service charge to switch out the receiver. I don't know how they stay in business treating their customers so poorly. Very bad ethics. I recommend that you DO NOT do business with them unless you have to. I'm forced to by my HOA.