Scammed my wife We got new tires through them a week ago,…read morethey asked if my wife wanted an alignment check for free, and they charged her $75 right now to fix any issues, but refund the money if they didn't do an alignment fix. We come to find out they completely did NOT need to do an alignment fix, it was fine with no issues, did it anyway and scammed her saying it was slightly needed. The before and after measurements had no difference. Complete scam. Never again working with discount.

Jony was phenomenal in offering genuine customer service. Great…read moreshop............................................ Joshua Robert

While traveling from Mobile, Alabama to Wauna, Oregon, we had to keep stopping to put air in one…read moretire. We stopped at Big O Tires in Spanish Fort, and Brandon immediately checked it out and explained the issue. Excellent service and very helpful. Thank you, Brandon! I highly recommend Big O Tires in Spanish Fort. Utah did not need 2 females changing a tire on the side of the road !!! Thank you again!!!!!

Unfortunately, these folks don't stand behind the tires they sell. Unless you buy their dubious…read more"Big O-brand tires", they will leave you high and dry and do not respect the OE warranty. They will refuse to help you, even if you have a completely valid and documented situation that is well within the manufacturer's warranty. If you need tires, choose a different shop that cares about the quality and support of the tires they sell.

Excellent car repair service and customer service, as always. An overall excellent experience.read more

As they say, a good mechanic is worth their weight in gold. Dickerson automotive is certainly a…read moregreat mechanic. But I appreciate most about Dickerson is their transparency and their prompt communication. After performing work on your vehicle, they will reach out and make sure that everything is still going OK and that you were happy with their service. While they are working on your vehicle, they will stay in frequent contact with you and send you a report on what they found before you pick the car up so you know what to expect. I have found their prices to be very fair, and they have even suggested at times that I get my work done that I needed through insurance as it would probably be cheaper for me, and I appreciate their honesty. I strongly recommend Dickerson automotive and will be coming here for a long time.

Awesome customer service and fair prices. Will definitely be coming back. Keep up the great work.read more

Our A/C compressor went out on two of our cars and they diagnosed and repaired the issues with…read moreskill and precision. They followed up with us a few days later just to make sure everything was working. We're used to our local Point S so coming here from out of town was a reassurance that the company does things right. Spanish Fork Point S is THE place to go for quality work and amazing personal service. We highly recommend them!

I worked with Paul and he was so kind with helping me get my tires fixed! Great customer service!read more

This one has been a long time coming and I don't know why I've never given a review for them yet…read morebut here it is. I have heard people talk bad about big o tires multiple times in ny life and I myself have had a bad experience before at a big o before, however THIS specific location in springville has never and I mean NEVER given me a bad experience. I don't know why this store is above the rest but hands down the best big o to take your car to. The staff is super friendly and knowledgeable. They will make sure to get you taken care of without trying to drain your wallet almost every time. They are also pretty fast in my eyes when it comes to getting you in and out no matter how busy it is. So if you are having a bad experience with big o or have never been to one then I recommend switching to the springville location for your next service.

Great service. Quick and thorough. Accommodated me with dropping me off work while they worked on…read morethe car.

They are always a great service and have a clean atmosphere also the staff give you a friendly…read morecustomer service and a positive is they are quick and easy to get in and out on a timely matter

I've had to get a handful of tires repaired over the years, and these guys are quick and fair with…read moretheir prices.

I've taken my car for routine maintenance a couple of times now and they have provided great…read moreservice. Price is fair and I've not had any problems with the work they have done. They also have very friendly staff in the front who keep you updated while you wait.

These people are the absolute worst!! I took my 2013 Lexus 450h to them so that they could change…read morethe spark plugs and change the struts on the front of the car. I spent a total of $2700. Within a couple weeks, the check engine light started coming on. I had someone come out to the house and they told me that cylinder one was misfiring and that it was probably a spark plug that needed to be changed. I explained that the spark plugs had just been changed. They then tested the battery, and since it was the original battery that came with the car and was 12 years old, they suggested I change the battery. So I took the car to Lexus and we had the battery changed. The check engine light kept coming on and off and on and off. I took it back to Lexus who said cylinder one was misfiring and it was a spark plug. So that I wouldn't be charged the $500 to change the spark plug, they suggested I take it back to Clegg and give them the opportunity to fix the problem, since it was still under warranty with them. I took the car back to Clegg on January 29, 2025. I dropped it off at 11:15 AM. I asked them to just change the spark plug. They didn't want to do that and kept telling me that it was something else wrong with the car. Their diagnostics weren't coming up with anything and I told them that two other people had told me it was the spark plug that they changed. I asked him to just go in and change the spark plug again. They kept coming up with excuse after excuse. I finally picked up the car at 5:15 PM. What it turned out was that they did not want to spend the four hours in labor that would take to change the spark plug. So I took it back to Lexus. I had to pay Lexus $478.13 and they wound up tightening a spark plug that they said was loose. I asked Clegg to just pay the money that I spent, and they refused. They keep talking about wanting to work with me and they were just looking out for my best interest. Clearly they weren't. They told me they spoke to Lexus and the people there exonerated them and their work, which is a lie. I called Lexus immediately after I spoke to them and they said they never said anything like that. Clegg was looking out for their own interest and getting away with not honoring their warranty. I'm sure their response to this negative review will be that they've been trying to call me or they would like me to call them to resolve the issue. But it's not getting resolved, so now I have to sue them in small claims court. Spare yourself to trouble. They may be nice, they may be polite, and their prices may be lower than everyone else, but they do not stand behind their work. They certainly do not honor their warranties. I had to take my car somewhere else to get their workmanship fixed. ETA: at 4:14 PM on the day of this review, I got a call from the general manager. His exact words to me were, "I just got off the phone with Lexus and they told me that it was not the spark plug." I then called Lexus, who said they had never spoken with the general manager, but only with Cameron, the manager of the Spanish Fork branch. When I texted the general manager back, he admitted he had never spoken to Lexus, that Cameron did. I'm glad I'm taking notes when they call, because these people clearly like to lie. I did text the general manager that if they paid me the money I was out, I would not be taking them to small claims court, and would delete this review.