Amber was very helpful and took the time to explain to me what could happen if certain fluids…read morebecame too low like brake fluids, and if they became too old. And if water got inside and how it could cause corrosion. I did not know that.

I had a very disappointing experience with Main Street Mechanics…read more I called asking if they could provide me with a copy of a pre-purchase inspection that had recently been performed on the exact Toyota Highlander I was planning to buy. The manager I spoke with on Monday morning told me that "the law states" they could not provide me with the inspection and that I would have to pay another $360 for a completely new pre-purchase inspection. After looking into it further, I found that this was at best a misleading explanation. If the shop has a policy not to release inspection reports to anyone other than the original customer, that's understandable--but saying "the law" requires a new inspection is very different. I felt like I was being pressured to spend another $360 unnecessarily. On top of that, the manager was rude from the very beginning of the phone call. Customer service matters, especially when someone is trying to make an informed purchase on a vehicle. I hope the business is more transparent with future customers about its policies and treats people with more respect. Also fun fact! the owner does not speak to customers according to the manager who was working Monday morning

Always great service at a fair price. Been going to them for 15 years and will continue to do so!read more

Car was broken into while they had it. My son-in-law has his stereo, son and amp stolen from his…read morecar while they had it. Of course they have no idea how this happened and no security footage. Still charged him though. If you want your car back in one piece, don't leave it with them. They couldn't care less.

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

Very pleasant people that work there the work they did on my rusted undercarriage was perfect…read more University Collision will be my place to go for any body repair or rust removal.

Scott & Casssidy and the whole team did a great job and very fast and professional on a car of…read moremine. I definitely would recommend University Collision. Thanks Scott and Cassidy

It takes advance planning to get in, unless you can wait a day or two. They are busy. Always…read morehonest, they explain things thoroughly and well. All the staff is very knowledgeable and professional. They value the customer. A top of the line service.

Took car back multiple times. Never was fixed properly because the part needed to come from the…read moredealer and not their regular parts store. Gave up on greenwood and went to a different shop and they knew right away they had a to order the part from the dealer. Had to pay to have the work done all over again.

Sometimes a review doesn't have to be a page long. Sorry Yelp you know I love you but in this case,…read moreI'm keeping it simple. Got rear-ended. Other insurer accepted 100% liability. I love our Telluride and take very good care of it so although it was minor damage, it stung. Picked this place on reviews and was not disappointed. Fast, on time completion and friendly staff. My car was clean and smelled amazing. Of course no one wants to end up at an auto body shop due to damage but if you find it necessary, go with these guys.

I called them last summer because the front bumper of my car was falling off. It had steadily…read morebecome less and less secure since I bought it 12 years ago. I didn't need a new bumper; I just needed it attached securely. They said their process required them to install a new bumper; I said fine; whatever. Then, just a few months (not even years) later, it started coming really loose on one side. When I called them, they said it was because the fender was bent so they couldn't securely attach it. Why didn't they think to tell me that initially, when it mattered? I tried to get my money back, including filing a dispute on my credit card, but they won't budge. I don't know what it is with this location. 20 years ago, I used Unique in Salt Lake Valley and they took excellent care of me. Whenever we need work done at this SS location, they charge us up the yin-yang and for some reason, it always takes 50-100% longer than the time they quote us. Due to this, we will never use them again. It's sad because we like to support our local businesses, and we've had a great experience with Enterprise next door - no complaints - but I can't support this one.

Simple easy process for emissions test. Could've asked for a better process. The only thing that I…read morewould've wished for was Wi-Fi in their place but I just used my hotspot and it was great. They were quick easy and kind.

Very knowledgeable technicians and accommodating staff. I'm not sure if they're wizards but they…read morecan diagnose anything.

What a rip off and they don't know what they are doing. They used fuel injection hose for the…read moretransmission lines. Less than 2 weeks later have them replaced and shown the different hoses. What they used almost slipped off w the clamp on the new hose is thick walled and rated correctly. And they were going to take over a week to install a transmission after receiving it and for $1700 more than 2 other quotes.

Needed an oil change, they gave us a good deal on it! It took about 45 minutes. And when we got…read moreback into the car they left a little gift. We'd definitely go back