I'm adding a couple stars to my initial review because the office manager reached out to me to…read moreapologize for the poor experience I had earlier this year. She really tried to make it right and retain me as a patient/customer. I still can't justify more than three stars because it can still be a frustrating experience to go to the Orem Eye Clinic. I feel I spend more money than I can afford every time I go, even with pretty good vision insurance! Whether it's the expensive meibomian gland treatment, the expensive vitamins, or the expensive frames and lenses, it all adds up and I think there are less pricey alternatives that are just as good.

Dr Campbell is AMAZING! I recommend all my friends to come to him. He's thorough, doesn't rush…read morethrough the appointment, kind and very knowledgeable! The office staff is amazing and kind! I've been in glasses since I was 8 and this office has been my all time favorite over the years!

Everyone at Alpine Vision Center was absolutely wonderful. From check-in to doing the initial…read morevision checkup, I was treated so efficiently and with care. Dr. Whetten was very friendly and thorough. He listened to me intently, and answered all of my questions. I ordered the cutest pair of eyeglasses that I can't wait to receive. And I didn't realize until after my Alpine Vision Center visit, other places are very high pressure and pushy. I felt none of that here. Everyone was thorough and informative with me, without making me feel pressured to do or buy anything. Will definitely tell my friends and family to go to Alpine Vision Center.

I went to this place almost 6 weeks ago to get safety glasses for work. The optometrist was…read moreextremely professional. I ordered 2 pairs of safety glasses and was told it would take 3 weeks. The first pair of glasses came after 2 weeks. The second pair has still not come as of June 14, 2024. A couple of weeks ago i stopped by after being told the other pair was in. When I got there they said they had made a mistake and the other pair wasn't in. They told me they'd reach out again when they came in. Last Friday I called during business hours and no-one answered. I stopped by on my way to work and there was a sign saying they were closed for training. I called on Monday and nobody answered during business hours. I stopped by again and was told that they would reach out to the company and call me on Tuesday. Did they call? Nope. I tried calling again on Thursday and surprise, no answer. I stopped by again. I was not happy and let the lady at the front desk know it. Instead of apologizing, she said, "As you can see we are quite busy and have a lot of customers here in the office." They are going to have one less customer to deal with. They actually sent me a message this morning, via text, telling me to reach out to my safety supervisor to see what's going on with my order. That front desk person has no business being in front of customers with her attitude. I've been in there several times and they have an army of staff, I will not recommend this place to anyone that enjoys great customer service. Alex Fox

found these guys through my insurance and I am so glad I did! I have never had such an enjoyable…read moretime at the eye doctor before! everyone here is so friendly and kind, you walk in and immediately are a friend! they have all the new technology, no eye puffs of air and no dilation needed! i feel so lucky to have found them! Jadyn gave 100/10 service and was so cool and Dr. Cook really took his time with me to make sure i got exactly what would be best for me as well as within a good price range. You can tell he cares about his customers, i was surprised at how much effort he put into our appointment! Will send everyone we know here! seriously 100/10!!

Dr. Tremayne was so good with our 4 yr old! She had something stuck in her eye that we couldn't get…read moreto with flushing it out and he was able to keep her calm so he could examine it thoroughly and find whatever it was. He was amazing and got the issue taken care of so quickly!

We had someone go there and they gave them wrong information and gave horrible service. They…read moreswitched their frames out instead of just the lenses like requested, then went on to lie about it. If you're looking for honesty and good customer service. This is not the place

I have had problems getting a perscription that I could tolerate. I cannot tolerate much of a…read morecorrection or it triggers vestibular migraines. The opticians at Wasatch View Eyecare were the first ones (and I have been to multiple optical shops), to understand what I was going thru and who offered me hope. They made me some wonderful glasses which I am tolerating very well. I have been searching for over a year for a good optical shop and have finally found it. I am SO grateful to them!

Not a good establishment. My wife said how terrible their service was & disrespectful the doctor…read morewas. Instead of doing the correct eye exam he just called our old eye doctor to get the prescription. If she's coming in for an eye exam do the eye exam. Don't get how anyone could review this place in a positive light. We will be going back to our old eye doctor & paying out of pocket.

I am well pleased with my eye care here. The office space is great; it's on the first floor near…read morethe west side of the building and conveniently located. During my exam, I could hear the doctors next door talking to their patient... but that was really the only criticism I had! They had so many machines I hadn't seen before and some traditional technology I'm used to. No need for dilation either! They spared no exam for my eye health. The cost was very reasonable! I get eye exams yearly and they went above and beyond most other places I have been. I don't have vision insurance by choice, and they happily gave me a lens prescription and measured my PD as well without giving me the run around. They also helped me with the possibility of contacts and even tried some on, which I just couldn't tolerate but haven't completely written off due to the amazing staff. The glasses here are pricy; However, you're paying for a service that other places wouldn't do for you. I would've gone to Costco or somewhere less expensive but the staff's amazing customer service is worth the extra cost. I had new piercings on my ear cartilage that were being snagged by my old glasses; Athena sat with me and found me some frames that would work with my piercings and I bought two pairs! I didn't even know the frame's legs mattered so much. She even went above and beyond and adjusted my existing pair and fixed and adjusted my old favorite pair that I bought elsewhere to be more comfortable while I waited for my pairs to come in. She took her time to help me and you can absolutely tell how much she loves what she does and is willing to help you however you need it. She requested a rush for me as well for free and I really appreciate the willingness to help! The staff is gold and they joke around and appear happy to be there so I'm recommending everyone to this place!

I ordered my glasses two months ago and still have not received them. I called and was told i would…read moreget a call right back or text with details on what's going on. I never received a call. I called back left a message, never received a call back. I could have gotten some sort of follow up. It is a big in convenience that I have had to wait so long to get my glasses.

Absolutely excellent. I've never been so impressed with an optometrist and a team. I've struggled…read morewith my eyes for years and today I got a different, yet very seemingly simple answer. The doctor looked at my entire case - including medications, quality of my vision, etc and I feel like I'm moving toward better vision. The team was excellent - so kind, very positive, super organized. Very clean office. I'll be a long term patient. Highly recommend!

Looking for a new optometrist?! Go to Visionology!…read more I found Dr.Peterson after reading all the great reviews on Yelp and Google, and he did not disappoint! Dr.Peterson was super professional and welcoming! Angie, one of the front office staff is also super kind and always there to give you suggestions when picking out frames. She is also so fun to talk to.

I worked with Marco and my sister worked with Rich. Both of them were very friendly and helpful --…read moreMarco made me feel very comfortable during my first ever eye exam! Everyone on staff was friendly, the service was prompt, and the doctor was friendly and answered my questions.

I came in for my appointment. The place had 2 young ladies working the front and a gentleman…read moreworking directly behind on the eyeball testers! Issue: Its crazy when people speak out of there assholes and make assumptions about certain things covered in people's plans! 1 out of the 2 was doing a great job while the Side-Buster not even involved in checking me in was speaking like she saw my paperwork and knew what the hell was covered and what I needed! I get it!! nobody perfect! How about read the paperwork in front of you before talking out of your ass! Learn and research before opening the fly trap!