This office is so inefficient and unorganized! dont go…read morehere... they will make you wait forever... I called in advanced to have a sample contact ready to pick up on my way to a wedding St George. They said they would have it ready at the front desk. When I get there 4 hrs later, they have no clue where the lense is. the front girl doesn't seem to have any sense of urgency or respect for others time, neither does the Dr.

Starting off we arrived 5 minutes late and it was fine. The waiting time was 5-15 minutes we were…read moreable to get out of there in an hour. staff was nice, not a lot of people. insurance works just make sure to use medicare insurance or call to ask and other checks. They did not give me any fake diseases. Glasses are cheap if you have a kid and got your insurance working. Dr. Smalley you did a great job.

This vision center offers amazing care! The staff are great and of all the doctors, I think Dr…read more Hooley is the best. But you can't go wrong with any of the doctors here. They also have a location in Lehi, so if Lehi is better for you, then go there instead. Get you next eye appointment here, you won't regret it!

I recently had the pleasure of being served by Lucy at Clear Vision in American Fork. She always…read moregoes out of her way to explain insurance, rebates, and all available options. She helps me figure out how I can save the most money. She is always delightful and serves with a smile. I look forward to going to my appointments because of Lucy's positive energy. The doctors are kind and knowledgeable. I've been going to Clear Vision for 15 years + and I always come away pleased.

My familly and I have been coming in to see Dr Simmons and his team for years. They are fantastic!…read moreWhen my youngest was getting glasses she had a VERY specific type in mind (color, shape, etc -- surprise to us all so no images for reference!) yet the staff helped to locate the EXACT frame for my little girl to have them within the week. She loved them! And each time we come back for new prescriptions/ frames they find exactly what she is looking for. I also love my glasses as well! Little to no wait time, takes my insurance, and always a postitive, low stress experience. HIGHLY recommend this office to everyone!!

Nearly two hours waiting and no updates. The appointment itself lasted only seconds. The…read moreprescription was sent to the wrong pharmacy, and when we contacted the office multiple times to resolve it, no one took accountability. We were repeatedly told it had been sent to Saratoga Springs, yet it was ultimately located at a Walgreens in Lehi that we have never visited. We had to call and track down pharmacies ourselves because the office refused to acknowledge or investigate the error. As a parent, it is deeply concerning when a provider appears disengaged and unwilling to clarify what happened -- especially when it involves a prescription for your child. Afterward, we received an email stating the visit lasted six minutes. Even if that were accurate,( which it's not) whether two minutes or six, the value and level of care simply did not justify the charges we were billed. This experience felt dismissive, unaccountable, and indifferent. I would strongly caution others before trusting this practice with their care. Then insurance was billed $245, my $50 copay was taken, and I'm told six months later that I owe another $135. For less than a minute of care. The administration was rude and refused to take accountability for their mistake. The billing practices feel inflated and completely unreasonable. I ultimately saw an out-of-network optometrist who doesn't even process insurance -- and the total cost was 1/4 the cost. Extremely disappointing experience from start to finish.

We waited for almost 2 hours without anybody checking in with us for an appointment we booked…read morealmost three weeks in advance. The Doctor that saw us was not the one billed to insurance, and not the one we made an appointment with and was likely an unqualified student doctor, which is unethical. The Doctor saw us for 45 seconds. Then they sent the prescription to the wrong pharmacy and instead of resolving the issue when we called and sending it to the right pharmacy they kept claiming they sent it already, making it so we had We waited nearly two hours past our scheduled appointment time for a visit we had booked almost three weeks in advance, and no one checked in with us or provided updates during that time. The provider who saw us was not the doctor we scheduled with and not the one billed to insurance. The visit itself lasted less than a minute. Afterward, the prescription was sent to the wrong pharmacy. When we called to correct it, staff repeatedly insisted it had been sent to the correct location instead of resolving the issue, which forced us to contact multiple pharmacies ourselves to track it down. To make matters worse, the visit was billed to insurance as a one-hour appointment for $245 after already collecting our $50 copay. When I called to question what appears to be upcoding, the response was dismissive and defensive, and I was told the bill would be sent to collections. From the excessive wait time and lack of transparency to the prescription confusion and billing concerns, the entire experience felt disorganized and unprofessional. Unfortunately, we will not be returning.

Super friendly and helpful staff. I am visiting family here in AF and they quickly fixed an issue I…read morehad with my glasses. When I asked "how much do I owe you?" The response was "nothing". Thank you so much.

Have had three excellent exams from all three wonderful Doctors here at AF Vision in the last year…read more Just picked up my new glasses yesterday and for the first time in over 10 years my progressive bifocals allow me to hold my head at a comfortable angle when at the computer and when watching TV.

My initial experience with Waite Vision was initially fantastic. My vision was amazing after…read moregetting ICL. However its only been two and a half years and my vision is already blurry, and now I can't get back in to see them for followup without paying the consultation fee, even though just only been a year and a half since I was last in. Just be aware that long term care doesn't seem to be something they care about.

So grateful to the brilliant and caring doctors here who found a retinal tear in my eye and took…read morethe time to guide me through the process of getting it taken care of. Felt listened to and cared for and am so grateful!

found these guys through my insurance and I am so glad I did! I have never had such an enjoyable…read moretime at the eye doctor before! everyone here is so friendly and kind, you walk in and immediately are a friend! they have all the new technology, no eye puffs of air and no dilation needed! i feel so lucky to have found them! Jadyn gave 100/10 service and was so cool and Dr. Cook really took his time with me to make sure i got exactly what would be best for me as well as within a good price range. You can tell he cares about his customers, i was surprised at how much effort he put into our appointment! Will send everyone we know here! seriously 100/10!!