On what is probably the busiest day of the year for USPS, I stopped by to mail packages and got…read morefriendly service from an expert. Even though I was out in less than 20 minutes, the friendly USPS worker apologized for the wait. This post office also handles passports, so if you see folks who aren't working the counter, they are still performing other work. Customer service here was stellar today. I've had some subpar experiences with the passport person in the past, so four stars overall. I'll keep coming back. And the building is beautiful! Lovely from the street and not so bad on the inside either.

I use this post office fairly often to mail pre-addressed letters and packages, which is a pretty…read morestraightforward process. I don't drop them in the pre-labeled box anymore though because a couple times they haven't been scanned so I do wait in line at the counter. Since they're one of the few post offices in the area open on Saturday, it can get pretty busy, especially since they only seem to ever have one person there on Saturday. They're a little better staffed during the week though so I try to stop by Monday to Friday.

I was mailing wedding invitations and wanted to go to somewhere I could trust. Based on the…read morereviews, I drove from DC to this post office. Arti helped me and she was the best! She helped to weigh my letters and then allowed me to hand-cancel them myself. Hot tip for those getting married soon- wait until you have the invites weighed at USPS before you buy and put stamps on!

Certain days especially on Saturdays they are not open (likely opening very late) despite the hours…read moreposted on the door and website. Could management look into this, please?

I was in and out of here in less than 5 minutes. I've driven by this post office numerous times but…read morethis was my first time going in. I'm so glad I did. It's large and not busy at all. Now, I only have this one experience to go off of, but I'll definitely be back to prove myself right. The gentleman who helped me was friendly and prompt with getting my service handled. I almost hesitate to write this review because I don't want it to become too popular (although it already might be and I could have just gone during down time in the day). I don't always go to post offices, but when I do, it will be this one.

Clerks were fantastic They were very courteous. They were…read morevery educated on their product. Thank you.

I like this post office because the service is always friendly. It can get quite busy at times but…read moreit is what it is. On my last visit, the lady at the counter was very friendly and energetic. She told me the price to ship my package and I felt like it was too high so I asked for advice and she said if I could squeeze my package into a flat rate envelope then it would be much cheaper. I couldn't find one that worked but then someone behind the counter overheard us and he found one for me! So it brought the price down by almost half! Yay! I was able to get in and get out quickly and saved money! Thank you!

Customer service here is not only poor but abusive. In a normal workplace, this level of rudeness…read morewould be grounds for employment counseling, action or termination. I acknowledge the supervisor's belated help, but the frontline workers lack the maturity to interact with customers and it was personally offensive to be on the receiving end of this behavior.

When it comes to post offices, this place is pretty amazing. I am used to big-city post offices…read morewhich earn every headache of a stereotype in the book. I don't come back to Arlington too often, and rarely need to use the post office, but when I do I drink Dos Equis (just kidding). This place has never had a long line, and though there were only a couple of us waiting, a guy came out of the back to actually open another register to get the remaining people helped. The fellow was really friendly, talkative. Brightened my otherwise bitter day.

- International package arrived on Monday afternoon (May 6th) while I was at work. Came home, got…read morethe usual pink slipper at the door. - Went online that evening, redelivery section which also offer me "customer picks up" option which I chose. I even wrote a note telling them to make sure the package stays in the post office for obvious reason, just in case. - The next day (May 7th, around 2:15pm) went to pick up the package here. Took them few minutes finding my stuff. An older Middle Eastern lady employee at the counter told me, the package is currently in transit for redelivery. I got furious right away, explained to her simply what I did online, PLUS pulled off my phone right at her face showing USPS confirmation email "We've received your request to pick up your package at a Post Office" - My request was plain and simple with a clear proof. That old lady pretty much ignored everything with ice cold expression and said "We are redelivery your package as you requested online" But if I chose redelivery option then she would've receive the date I wanted the carrier to redelivery my package. But it was pointless to continue arguing so I left. As a result, my package didn't even show up at all that same day. Of course. - The next morning (May 8th, 9am) I went to US Post Office here once again but right when they opened. They located my package within a second without any problem. That's the way it should be. But the main problem remains. Redelivery on the website is absolutely horrendous. Even when you choose an option "customer picks up". The automatic confirmation email will say customer picks up. BUT on the article detail it says requested REDELIVER as well as update on tracking number of your package, it will say "Redelivery Scheduled". So the best 0 star award goes to that older lady with ice cold attitude and her immature customer service, well deserved. ** One very positive note, an older Indian lady employee named Tika was the one helped me out with my package (May 8th, 9am) She was outstanding and very friendly. Thank you! **

The staff is super friendly and respectful. There was some lady who kept on asking the same…read morequestion over and over again because she was not happy with the answer, some entitled woman. The staff handled her in a very respectful manner. Kuddos to them!

This is a small little USPS tucked in the middle of a shopping strip. Looks are grungy and parking…read moreis tough to find. But it's USPS and gets the job done if you show up during the hours they are open.

This place is really great if you live or work in Rosslyn. It's very conveniently located in the…read moremetro mall and also is a small giftshop in case you need to buy and mail a last-minute gift. They sell all types of cards, generic gifts (like coffee mugs, DC sports hats, etc.) as well as chocolates. It's a full service USPS and has everything a normal post office would. In addition, the woman who works there (she's there most days, if not every day) is super nice -- she even offered me advice on a less expensive way to ship my package once!

I'll start off with the gripes about this post office. I really really wish it had an automatic…read morepostage center. I am part of this book mailing club, and I go to the post office all the time and need the same amount of postage every time. When I used to work on M Street in Dupont, all the post offices around me had APCs. It would really make things more convenient instead of waiting in line for 20 minutes when all I need is a stamp for $2.23! Also, there's always this guy there in the morning getting a money order and every one of this trips takes like 20 minutes. I always have to make sure I go well after 9am because his ass is always at the counter. OK, so one of the ladies isn't all that nice, but I love Towanda. Since, like I said, I go to the post office alot, she's gotten to recognize me so she'll always smile at me and ask how I'm doing. One time, I mailed a big package to my friend who's in the Peace Corps in Africa. I told Towanda all about it, and then about 2 weeks later when I came in to mail a book, she asked me about my Peace Corps friend. I thought it was so great that she remembered. So, get to know your postmasters! They're much nicer when you do. And be nice to them too!

This is absolutely the worst post office on earth. The staff is rude and unhelpful and they are…read morealways out of mailing essentials. Avoid this particular location if you can.

Clean, well stocked, and the female professional behind the counter today (18 Oct 22 @9:12am) was…read morevery polite and informational. Definitely looking to get a PO Box from this location.

Everything ! It's a great small station with friendly long term clerks on the counters.read more