Ten people in line and everyone was helped in under 5 min. Manager came out to take drop offs. Super small, but everyone gave everyone the space needed not to be crowded. Would drop off here again. read more

USPS - Entrance - Post Offices Near Me - Holly Springs, North Carolina

Every time you go here, it's a problem. To the point where they will invent excuses not to ship your packages. They're anxious to *not* do their jobs, and rude while they avoid it. read more

Beverly is absolutely wonderful . I love their 5 star service. The one in west Williams street in apex and wren street is also good. Do not go to the USPS on academy street . Worst customer service read more

Well, no one answers the phone. I simply want to know if I need to pick up held mail, or if it will be delivered. Different towns handle this differently. It would be nice to get an answer. read more

There is a guy who works here that doesn't belong. Been here a few times and now I go the extra distance to a different post office so I don't see him because next time I don't want to over react and let him know what I really think. Plenty of other folks do their job just fine and this guy ruining it for other hard working people. Reconsider your staffing. read more

Literally couldn't even get a word in when trying to return a package. It was taped up and ready to go with the barcode in hand. The old lady working told me no and told me to go redo the entire packaging of the product (which wasn't incorrect in the first place) and shooed me off. I promptly walked out the front door instead of wasting my time "fixing" the package just to most likely get told no again. Just take my package or at least let me speak!:) read more

The absolutely worst customer service. If you compare them to UPS store you realize how terrible the Holly Springs Post Office is. I try to avoid them at all cost. Hopefully they are all getting close to their years to retire. They always find an issue with your packaging. It's crazy! read more

Staff are very nice, professional and swift. But it's impossible to reach this office by phone. There is only a 1-800 number with the phone menu from hell. Talking to a live person is a 50-minute wait or a one-hour wait for a call-back. Got a tracking status that says "delivered to agent," and I have no idea what that means or where my package is. read more

Honestly, I try to avoid going to this location because whenever I bring any items there's always some type of issue with it. (And reusing packages) Which is easily fixed or if I need some tape It's like a huge deal for them to help you out. The lady made me literally rip the non-noticeable label off of the box making me rip the box apart just to put the label right over the part that the existing label placement. It was like bits and pieces of it. I agreed to go ahead and rip as much of the label off as much as I could to reuse the box and then she was giving me a dull knife and telling me that it wasn't good enough and having bad attitude. I broke my nails, and I broke the knife almost getting the barely noticeable pieces of the label off when it wasn't even needed to do that. She put the label on it either way with no existing label to be seen and made me go out 2 to 3 times to get out of the drop off area. I will never be going back to this location again. In Holly springs everything is so far so this really sucks that there is always an issue or rude service when I go there because there is no usps near here other than this one... read more

USPS is OPEN. Beverly is always so cheerful and helpful. I don't often go into the post office and it's nice to have an employee go above and beyond to help a lost client:) Came in today to do a few transactions including mailing an items to CA and passport for kids. Beverly helped me figure out the cost effective way to send my package which I appreciated. Gentleman who does the passports wants you in and out- make sure to have everything ready! They offer a copy machine should you need one. read more

USPS - Post Offices Near Me - Holly Springs, North Carolina

My letters are often lost and I never get them. Calling the post office is a frustrating experience. It rings and rings then you hear a voice asking you to enter your access code. I'd not know what that is about, but this whole USPS is useless read more

I've said it once and I'll say it again I absolutely love this post office. Every time I walk in I'm greeted and I drop off my packages and they always thank me and tell me to have a great day. I always always look forward to going here and everyone who comes here to ship packages is so nice as well. Always holding the door for me especially when i have a lot to drop off! I sell my things online so I'm here often! Highly recommend never had a bad experience. read more

Went to mail a couple boxes last Saturday morning! The post lady was very rude! I had used thier free priority address label and cut off the top and bottom so it didn't show priority and she rudely said I couldn't use it. The price of the box was $55 priority and $36 ground and that's why I decided to send ground. Shipping is outrageous and I fully understand but to deny my box because of the label I felt was uncalled for. I've used it before like that in this PO and not one problem. I made a comment about that and immediately she said that whoever let me mail should be fired! These labels are free! So why not let us use instead of throw them out? BEWARE! This lady isn't willing to help in any way! She needs to work in the back instead of serving the public. A little kindness goes a long way! Go to Apex or Fuquay Post Office! read more

Went to this Holly Springs USPS location for a passport appointment. The appointment started on time and was pleasantly greeted and helped through the process by Willie. He was extremely efficient, helpful, and knowledgeable...could not have asked for a better experience! read more

Small post office located in Holly Springs. The line was out the door when I visited during the Holiday's but the staff of two had it moving quickly. read more

The ladies (there may be men who work here but I've never seen any) who run this little PO are quick and smart and knowledgeable and hilarious. They have helped me change my address, mail bread to my mother, pick out stamps, and generally function like someone who might possibly have a life and people she loves who aren't just down the street. It's very clean and neat in here despite how busy they get. And it does get very busy. There are only two agents at a time and the hours are pretty truncated but somehow they manage to keep things flowing and keep up a constant barrage of pleasantries and information. And jokes. Did I mention they are funny? read more

This is the worst post office I've ever been to. I have regularly mailed packages overseas for the past 8 years so I'm pretty familiar with how to do it. Each time I have come here since July 2018 there is an issue or complaint from the employee. They have told me I use the wrong custom form every time when they are the ones that gave me the customs forms I have, and have continually switched between 2 different custom forms since July 2018. It just seems very disorganized here. Different employees have told me different things, and they seem to go off their personal feelings instead of working from company policy. I even had an employee tell me something was a "new policy" and she refused to mail my package, and when I looked it up online it was just a proposal at the time. I have not had any of these issues or complaining employees at other branches. I recommend going to Fuquay Varina post office. read more

This location closes earlier than any of the other locations which is a major downside considering most people work and can't leave hours early to get there. I held my mail for a week while I was working and on vacation. I came home a couple days early so I canceled my hold on Thursday. On Monday my mail still had not been delivered. So I drove to the location and as I walked to the door the woman locked it right before I could grab the handle and said we are closed! This is absolutely ridiculous and awful customer service. This is why I will not use USPS for anything that doesn't require me to. read more

Awful!! I mailed a package there and the package never made it- can't find tracking number and was told too bad can't help you - you are out of luck- there is nothing we can do to help you find your package - nasty attitudes - poor service - didn't want to take time to help me or tell me what I can do to find my package read more

Holly Springs, Ms post office staff is VERY rude. I am an artist and I ship out art weekly. I usually have someone else mail the art for me, but I have gone the past 3 times the past 2 weeks. Last week, I went twice and mailed my packages with no issue. The third time, the lady at the front desk was extremely rude, saying they couldnt cover the cost if the frame got broken, bc it wasnt in a box. Which isnt true, bc my last packages were not in boxes, and also the pictures I have shipped that were in boxes, the frame was broken anyway. I will not be back to this one ever again, i will go to another one from now on. read more

I really like the staff I just wished there were more of them as every time I go there its always a line out the door. With the holidays its much worse! Plan on spending 20 mins to mail out a package with a staff member if you go during the holidays.Everyone is so friendly and will go out of their way to help you. I notice they also do passports now! read more

This teensy little post office always seems to do an incredible amount of volume-every time I've gone there, there has been a line. The clerks are efficient, prompt, and abrupt-if you're not careful you can confuse that for being rude. Today I went in for a passport application that I had made by appointment, and I watched three employees handle an incredibly long line, using triage to help older people or women with infants, all the while helping me negotiate a confusing passport process. I am totally impressed, and appreciate all the help they gave me and the other people in line today. read more

Wow! From the second I walked in the door I was hit with "bad attitude". The girl working the counter was condescending and the guy next to her spent the entire time chatting up a young lady while others waited in line. This is why I use Fedex and UPS whenever I can. I only went here as a favor to a family member. Not again! read more