Based on the notice left in my mailbox because the mail carrier didn't want to leave it at my door…read morewhich is right next to the mailboxes. The office opens at 8am but at 8:15a we are being told they aren't open yet. But they are there at work; right. Waiting til 830a and going back in before calling the corporate office.

I didn't mind this post office. It's my local one that has Saturday hours, so I wasn't surprised to…read moresee lots of cars in their lot when I rolled in. I had to mail a package and weekday hours don't really work for me with my job. Fortunately there were two cashiers working efficiently, and the line didn't take long at all. The lady who helped me was super fast and even thanked me for my patience. It was a positive trip to the post office, which we all know is not always the case! I'll return the next time I need to mail something on the weekend.

I wish I could I give them 0 star they are mean and sucks…read more they make you wait for so long they are very slow

they will not answer the phone. And when they do they hang up immediately. So they suck.read more

I waited for over 25 minutes for the post office to open and so I left not knowing when it would…read moreopen. One woman said to me, "Oh, they never open on time on Saturdays." Very disappointed in the ack of service. I have also noticed the lack of upkeep on the building and interior. It does not seem they intend to keep this branch open which is a shame since it is convenient.

Can you love a post office?? Yelp!! This government post office branch is always clean, well…read morestocked and efficient. The clerks are pleasant and even funny! We always joke around when I go in there! The packaging area is convenient and the greeting cards are unique! They always have tons of stamps to choose from whereas many other post offices run out of the cutesy ones! The parking is easy and plentiful, especially if you go there around 11:00 am! The best thing, though,... and I hate to tell you because I feel like this is my personal mail secret, but there are seldom any lines! I think it's because it's behind a major road and it's hugger-mugger... shhhh, let's keep this between us for all of our mailing needs!! That's my take on the Bellevue Branch... signed, sealed and delivered!

Meh. Nobody loves going to the post office, do they? I never seem to have a great experience there,…read morebut it's a necessary evil. On my most recent visit, the self service kiosk wasn't working, so I had to stand in line to mail my letter. While I arrived prior to 5pm, I experienced the employees being very rude to folks who arrived just after 5. While I understand that the line has to be cut off, a little customer service and niceness goes a long way. Instead of yelling "WE'RE CLOSED" and making hand gestures, they could have put a sign on the door or nicely said that they are closed and to come back another time. Just my two cents!

This is an ongoing issue with packages not being picked up that were scheduled for pick up. I run a…read morebusiness from home, and I need to be able to rely on the services provided by the post office. I have put in two official inquiries and nobody could tell me why my packages were not getting picked up on fon du lac. I have even put notes in the mailbox for the carrier asking them to please pick the packages up. Smh. I called the local branch several times and nobody answers the phone. I went there in person on Tuesday 8/4/26 to drop off the packages that weren't picked up the day before. I spoke to a supervisor, but she didn't take down my information, so I wasn't very confident that she was even going to look into it. While I was waiting to speak with her, there was another lady speaking with her who put her small children on top of a very high round table in the lobby. It is about 4.5 to 5 feet tall with a concrete floor underneath, and she had placed her two young children up there unsupervised. I was concerned the kids would fall off the entire time, yet the supervisor allowed it. I was about to go over there and stand by them to make sure they didn't fall, when the mother finally came back to attend to them. The table is part of the self-service kiosk where customers prepare their parcels; it's not a place for children to play or sit upon. It was a hazardous situation for those babies. That being said, when I do have to go to the post office, the ladies at the front are mostly polite and professional.

I went into this store for the first time earlier in July. I had the best experience there…read moreparticularly due to the best counter person ever, Robyn! I was rushing trying to mail a package on my lunch break and she made the transaction go oh so smooth. I never want to go to the post office again! Lovely and courteous and knowledgeable, she made my visit one to remember! Please visit and look for Robyn when you do! Gleeful in Glen Allen!

Shipped a couple of boxes from VA to TX using the UPS Store. I needed to update the address based…read moreon my daughter's new apartment does not accept direct shipments. They need to go to a third party company address called a Fetch address. Reached out to UPS to make the change. UPS could not make the change because the UPS Store takes over the shipment and marks them as restrictive. This prevent the person that is actually shipping the package to make any changes. UPS said that only the UPS store can make the change. Went back to the UPS Store to get the address changed, they would not do it. The employees was very rude. Very bad customer service. Even called up UPS customer service to have them tell the UPS Store person that they could make the change. But the UPS Store would still not change it. Then I found out that the UPS Store is not part of UPS. They are two separate companies. Each UPS Store location is also privately owned. I now know to avoid the UPS Store at all cost. You learn from experience. It is sad to say that the usps has better customer service than the UPS Store. Hopefully this helps other people not experience horrible customer service and rude employees.

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

The woman behind the counter was so rude. There were 3 people in the store. She roughly directed us…read moreto use the self-help kiosk. I went over to use it and the computer asked "does your item fit in the plastic bag?" It didn't, so it directed me to go back to her. She then rudely demanded that I hand over the items and didn't look at me the entire time. She treated me like I was an interruption of her day rather than the purpose for her to be there. This chick doesn't seem to realize that she has all the control here. Nobody moves until she gets to them. The ball is all in her court, and she's treating us like we're the problem. I get that some people have issues, but don't take it out on other people. The UPS Store is ALWAYS like this. It doesn't matter which one I go to. I suspect it has something to do with the work culture at UPS. When I have a choice to go elsewhere, I do.

I hate to be that person leaving a bad review at a big chain retail but jeez the people working…read morehere must hate it. I tried shipping something and the guy quotes me $120 for the label and $50 for the box. He told the guy before me the same thing! My guess is he's just deliberately quoting with the highest rates so people don't buy it and he doesn't have to work. Smh. I went online and bought a UPS label for $18 and packaged it myself using a makeshift box. Crazy stuff.

Drew the manager is awesome. He is always upbeat and helpful. He has a good team as well…read more As we rent a mailbox at this store, we are regularly in the store to pick up packages. If one of the other team members can't find our package in the back, Drew ALWAYS can. Thanks for the great service you provide!

The employees are Extremely patient with the customers. They are able to service customers quickly…read moreso lines move fast. The manager Kai is truly supurb. Her employees have even mentioned that she's an incredible boss. That says something. I can't recommend this location of the UPS enough.

Not open during stated business hours, employees close down store at random times when their…read morewebsite and sign on the door says they are supposed to be open.

I thought of giving one star but gave two for picking the phone. I had called to speak with the…read morerepresentative at this facility. He was too busy to speak with me or give me information on my printing needs. He seemed impolite and not caring for small projects. The person refused to answer clarifying questions over the phone. Being rude that he has 22 big projects going on and not willing to give me the service. I am thankful that he picked the phone to speak but if you are understaffed and cutting corner to save money, I am not sure about the professionalism if there is any issue with the job. I am glad not to use this facility for my "small" printing needs.

Always request tracking with anything big or small. Packages come up miss and not delivered when…read moreyou call about them they have no answer due to no tracking. Your word against theirs. Expensive lessons though hope someone had a Merry Christmas! MIA envelope