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    US Post Office

    2.1 (31 reviews)
    Closed 8:00 am - 5:00 pm

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    This automated drop box often gets stuck, so be prepared to go to another P.O.
    Maria T.

    First of all, I love mail! I love writing correspondence like the ladies you see in Jane Austen movies. I love giving and receiving snail mail! I don't even mind junk mail! I love to use fun, pretty stamps instead of plain old flag stamps. So, because of my love affair with letter writing, mail and stamps, I use the post offices in Richmond a lot! And I ship quite a few packages too! This post office is average...it's always busy, lines are usually long, but the wait isn't excruciating. They are typically well stocked in their self serve center. It's tidy, as most post offices are. The clerks are basically just doing their job, not overly friendly or curt... just average... This is my go to P.O. since it's close, but sometimes I go out of my way to go to the one on Glenburnie or Chamberlayne because the folks are actually pleasant and seem like they enjoy working with the public. Beware of the automated drop off chute, it's often jammed! When that happens, I really get "P.O.ed"! I turn around, shake my head, mildly muttering to myself "shoot, shoot!" And some other colorful language, then keep moving to another P.O.! Update on 1/14/19: I just went to the dentist and got my teeth cleaned quicker than it took this line to go by and the dentist was much more pleasant! The lady behind the counter, was not only slow as molasses, the only one minding the store, but she clearly hates her job.

    Audrey M.

    Is there an option for no stars? scheduled a passport renewal for my daughter 2x and both times i was told they didn't have an agent. Very rude staff and didn't care at all. If you want to get your passport renewed, i would go else where. Sad to see how people hate their jobs to the point that they hate helping customers.

    Tara H.

    This is used to be the go to post office because the service was so quick and the reps were very nice. This post office location has one worker behind the counter with long lines. The self service machine isn't always working but I'd recommend bringing your credit or debit card to use. When coming to this location pack your patience and hurry up and wait.

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    28 days ago

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    2 months ago

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    5 months ago

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    6 months ago

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    3 years ago

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    7 months ago

    Nice service get atmosphere and really clean and neat the parking lot is clean and lots of spaces

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    1 year ago

    Got my passport. Very efficient and very quick to get all the steps completed. Made the process very easy.

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    1 year ago

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    7 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    Worst ever, they don't answer the phone. They put they delivered my package in my mailbox and never delivered my packaged.

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    8 years ago

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    10 years ago

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    11 years ago

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    Review Highlights - US Post Office

    This is my go to post office on Saturdays!

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    Post Office

    Post Office

    1.6(19 reviews)
    3.7 miWesthampton, Near West End

    This is your standard, straight forward post office. It's a bit dingy and slow, but it gets the job…read moredone. Important note about USPS staff: be nice to them and they will be nice to you! I visit this location 3-5 times per week for work because my office has a P.O. Box here. The front room has several hundred P.O. boxes, free Priority Mail Flat Rate envelops and packaging, mail drop off slots, and an automated postage machine. The machine will print up to 100 stamps at a time, which is how I always buy my Forever stamps. The second room has more Flat Rate mailers, shipping supplies such as tape, envelopes, and boxes for sale, and the shipping counter. If you want to ship something at lunchtime prepare to wait, because that's seemingly when everyone and their mother in Richmond also wants to mail packages and quibble over pricing. While I do hate waiting in line for my entire lunch break, it's usually the fault of unprepared or agitated customers rather than the post office personnel, who are generally unflappable. I cannot stress my previous tip enough: be nice to the staff and they will be nice to you! In hundreds of visits I've never seen them ignore or be rude to any customers. But if you choose to get sassy because you don't like how the federal government prices stamps or expect them to provide you with free tape while you wrap five packages at the counter with a huge line behind you, the staff will absolutely either be curt or shut down and stare blankly ahead as if you're a piece of furniture.

    The clerk who was working Thursday, 4/30 at 1:30pm is absolutely miserable and took it out on every…read morecustomer. Have never encountered such rudeness before. Do better.

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    Post Office
    Post Office
    Post Office

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    USPS

    USPS

    1.8(5 reviews)
    5.0 mi

    This Post Office is always closed. I was here today at11:am and they were closed. This is the 2nd…read moretime I have been to this Post Office, and they are closed. The hours are posted on the door and should be open. Why does this Post Office open and close when they feel like it? This person needs to be fired and the Post Office closed....

    Glen Allen P.O. doesn't get my stamp of approval and it's certainly nothing to write home about…read more This nondescript brick building looks like it's falling apart. Lights are out on the overhang, "letters" are missing from the sign on the brick wall, crumbling concrete, potholes in the parking lot ... oy vey! A government post office needs to be maintained, and why this Glen Allen annex has been allowed to become dilapidated is beyond me. I remember this post office when I lived in the area as a kid, and it never looks like this, but it's been neglected over the decades. Inside the floors are so dingy and dirty, I could actually feel the grit under my boots. The rugs were filthy and the trash was overflowing. Empty cardboard boxes were strewn about and just grody. The little "garden box" out front was overgrown with weeds, and this place definitely needs some curb appeal. I noticed several customers just driving by the outside drop off mailbox with their letters, no doubt not wanting to enter this disaster. The hours are posted on the door, but I'd probably suggest going a few miles away to the post office on Sadler or Parham. I was tempted to give a two stars, because the service is decent and the greeting card kiosk was cute, but it was in such bad shape, I just couldn't. Please "deliver" some help to this post office! Makeover please!!

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    USPS - Greeting cards

    Greeting cards

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    US Post Office - postoffices - Updated May 2026

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