Meh. Nobody loves going to the post office, do they? I never seem to have a great experience there,…read morebut it's a necessary evil. On my most recent visit, the self service kiosk wasn't working, so I had to stand in line to mail my letter. While I arrived prior to 5pm, I experienced the employees being very rude to folks who arrived just after 5. While I understand that the line has to be cut off, a little customer service and niceness goes a long way. Instead of yelling "WE'RE CLOSED" and making hand gestures, they could have put a sign on the door or nicely said that they are closed and to come back another time. Just my two cents!

Didn't pick up my package again. Confirmed pickup but didn't pick up. WEC770490008…read more There's just really no way to get any answers. I tried doing a chat today, and the virtual agent never even responded. I called the branch and nobody has ever answered the phone. I have called their 800 number and nobody can tell me anything. I have filed inquiries online and have gotten no answers. I go to the branch in person and nobody can tell me anything. Spoke with a manager once in person there and she didn't seem to be at all concerned or apologetic. The clerk I spoke with on Thursday at least apologized for the fact that I had to bring the package to the post office because it was not picked up Wednesday despite USPS confirming that it was. This is now happening multiple times a week. I can't be alone in this. FAIL! GET IT TOGETHER

I've been using this post office for many years. There is a convenient self serve kiosk in the…read morelobby that you can access after hours. The staff has been helpful on many occasions. A few years ago I had a package sent that the sender forgot to include my apt number on. My regular mailman had the day off and I just happened to be grabbing the mail and saw that the package was not delivered. We tracked it and saw it was being sent back the the sender, so we rushed to the post office. The person behind the counter got the tracking info from us and decided to check for it and found it right away. Another time recently my mailman saw me near the mailbox and gave me a shout because he had a package that was too big for my mailbox and would've had to be picked up from the post office otherwise. This location does get really busy, there are a lot of apartments nearby in walking distance. Sometimes they are understaffed, but that is the case almost everywhere. Everyone I have worked with here has been professional.

The folks working here were super helpful and friendly. This contrasts other post office…read moreexperiences I've had.

I wish I could I give them 0 star they are mean and sucks…read more they make you wait for so long they are very slow

they will not answer the phone. And when they do they hang up immediately. So they suck.read more

The UPS store at Short Pump was a fabulous resource for me. I had my mailbox there for 8 years…read more Not only could I do all of the "regular" UPS stuff there, they were always friendly and with a smile. The regulars knew me, and if not with other clients, would often surprise me with my mailbox mail waiting for me as I walked in the door. Talk about 1st class service!! Susie Galvez A Very Satisfied Client

Pretty bad. I usually love my UPS experience. The people here don't exude enough expertise,…read moreconfidence or courtesy. I had three packages ready to send with two labels printed. I waited 20 minutes in line, then got rude comments from the guy when I grabbed tape for another customer. Then when it was my turn, he was distracted helping the other agent the entire time. Everyone was frustrated there. I hate being critical but they need some training and a sense of urgency here.

The clerk who was working Thursday, 4/30 at 1:30pm is absolutely miserable and took it out on every…read morecustomer. Have never encountered such rudeness before. Do better.

I'm sorry but despite a few nice people here this is the worst post office. They are so unhelpful…read moreit's ridiculous. They move so slowly it feels intentional and multiple times I have gone in asking for help only to be stonewalled and leave with nothing having made no progress. The usps and this branch in particular needs to do better. I sick of losing mail, I'm sick of having to deliver mail to the correct addresses and I'm sick of having subpar costumer service experiences.

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

The woman behind the counter was so rude. There were 3 people in the store. She roughly directed us…read moreto use the self-help kiosk. I went over to use it and the computer asked "does your item fit in the plastic bag?" It didn't, so it directed me to go back to her. She then rudely demanded that I hand over the items and didn't look at me the entire time. She treated me like I was an interruption of her day rather than the purpose for her to be there. This chick doesn't seem to realize that she has all the control here. Nobody moves until she gets to them. The ball is all in her court, and she's treating us like we're the problem. I get that some people have issues, but don't take it out on other people. The UPS Store is ALWAYS like this. It doesn't matter which one I go to. I suspect it has something to do with the work culture at UPS. When I have a choice to go elsewhere, I do.

One of my fav hidden post offices! It's tucked away in the back of Buford Road Pharmacy and it's…read morerarely busy! It's tiny, and they don't provide many services but it's convenient whenever I'm in this neighborhood! I even hesitate letting the cat out of the mailbag at the risk of more traffic here! But, the secret is out! Now why only 3 stars? It's the cranky postal worker! If you've seen the Incredibles, Edna Mode, has much more pizzazz and personality than this lady. No greeting, no "thank you", just hands you a receipt and or your stamps and walks away. My question regarding the package I was sending was ignored the first time, so when I asked it again, she begrudgingly answered monosyllabicly. I tactfully "letter" know that she could be more polite to people! Once you complete your postal business, it's fun to shop in this pharmacy which has an amazing gift shop and floral department! Now, shhhh, don't spread the word. Hours M-F 8:30-5:00, Sat 10:00-3:00 P.S. I came here another time to send a letter to England, and the employee said it would be $.48 , and put a stamp on it. I said, that's all to send it to England? And she goes: oops! I didn't even look at the address, it should be $1.45. I'm glad I questioned her... pay attention to your job, please.

Glen Allen P.O. doesn't get my stamp of approval and it's certainly nothing to write home about…read more This nondescript brick building looks like it's falling apart. Lights are out on the overhang, "letters" are missing from the sign on the brick wall, crumbling concrete, potholes in the parking lot ... oy vey! A government post office needs to be maintained, and why this Glen Allen annex has been allowed to become dilapidated is beyond me. I remember this post office when I lived in the area as a kid, and it never looks like this, but it's been neglected over the decades. Inside the floors are so dingy and dirty, I could actually feel the grit under my boots. The rugs were filthy and the trash was overflowing. Empty cardboard boxes were strewn about and just grody. The little "garden box" out front was overgrown with weeds, and this place definitely needs some curb appeal. I noticed several customers just driving by the outside drop off mailbox with their letters, no doubt not wanting to enter this disaster. The hours are posted on the door, but I'd probably suggest going a few miles away to the post office on Sadler or Parham. I was tempted to give a two stars, because the service is decent and the greeting card kiosk was cute, but it was in such bad shape, I just couldn't. Please "deliver" some help to this post office! Makeover please!!

This Post Office is always closed. I was here today at11:am and they were closed. This is the 2nd…read moretime I have been to this Post Office, and they are closed. The hours are posted on the door and should be open. Why does this Post Office open and close when they feel like it? This person needs to be fired and the Post Office closed....

Post National is directly across the street from our condo we've used them for passport photos,…read morenotarizing legal documents, copies, and UPS drop offs. Friendly and knowledgeable staff they come highly recommended.

I don't usually write Yelp reviews, but I've been going to Post Nation for the past 3 years and…read morehave had nothing but excellent service. They've helped me with UPS, FedEx, and DHL shipments/returns and are always speedy and helpful. They offer so many services and are just the best

David and the team at Pakmail were very helpful and efficient. They helped us choose the most…read moreappropriate packaging and method of shipping (both in terms of delivery dates and cost) for the items we needed shipped. The folks at Pakmail got numerous items packaged such that our items were well protected and ready to be shipped in a very timely manner. We'll definitely use Pakmail the next time we need things shipped from Manakin Sabot. Thank you, David.

David Fitzsimmons and the folks at PakMail did a fantastic job in safely wrapping and shipping a…read moredelicate antique clock to California. The recipient called to highly praise the way in which the item was carefully double boxed, padded and insulated from the rigors of shipment by U.P.S. ground. It's great to know that PakMail can be trusted with delicate and valuable items. I would not ever hesitate to bring other items to them for shipping!