David and the team at Pakmail were very helpful and efficient. They helped us choose the most…read moreappropriate packaging and method of shipping (both in terms of delivery dates and cost) for the items we needed shipped. The folks at Pakmail got numerous items packaged such that our items were well protected and ready to be shipped in a very timely manner. We'll definitely use Pakmail the next time we need things shipped from Manakin Sabot. Thank you, David.

David Fitzsimmons and the folks at PakMail did a fantastic job in safely wrapping and shipping a…read moredelicate antique clock to California. The recipient called to highly praise the way in which the item was carefully double boxed, padded and insulated from the rigors of shipment by U.P.S. ground. It's great to know that PakMail can be trusted with delicate and valuable items. I would not ever hesitate to bring other items to them for shipping!

Great people and very professional services - we have a postal box here and it works great since we…read moreare a nomadic family on the move a lot of the year

I had a package that I wanted to send air express and the Franchise Store on Monticello avenue was…read moreclosed - we drove out to the Parcel Stop on a Sunday and the young lady processsed our package - I was a little skeptical since the Parcel Stop still used the multi-copy paper bill of lading and don't have the electronic receipts and scanners like the franchise store does, however, I was very impressed that the next day my recipient called and said he had received his package at 10:00am that morning - highly recommended

The store refused to ship a package because it had a part for a rifle stock in it that was being…read morereturned to the manufacturer. It didn't have a gun or ammo in it, just a bit of molded resin. I even opened the box to show them. It was shipped to me via UPS and the auto generated label was UPS, I had to find a corporate drop off to send it. UPS ground is the only way to ship ammo inside the US. Apparently a franchise store can refuse legitimate UPS shipments based on the politics of the owner/staff.

I've been coming to this location for many years. This is why I find it very disappointing that I'm…read morestating these facts and why I will be taking my companies business elsewhere. I requested information and they refused to give it to me. They stated very rudely to me that I was the "worst customer" because I asked them to explain if there was a policy change. They stated they have never shipped the parcels the way I requested it. Although the person that was stating that has actually done it the way I request not even 2 to 3 months ago. I requested the managers information name and contact info and they refused to give it to me. I had to coax her into giving me the name but refused to give me a way to contact him. One lady began to call me names. Do not go to this location! UPDATE: and last entry concerning this issue because I have better things to do. Because clearly the person responding to this review from the store is the one of the people I spoke to in the situation, It's very disappointing where I just asked a question and was verbally beaten up by these ladies. (stating that it was a him was obviously a clerical mistake when creating this review) My apologies. **Also FYI I happen to be Asian myself. So I don't appreciate them trying to make this into a race issue. SMH. *** Again, I STRONGLY advised to go down the road to UPS location or another Parcel location. That is my opinion and review. Extremely disappointing.

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

All the employees are very nice, great customer service. I go twice a week and its nice to see the…read moresame employees there all the time. I definitely would recommend.

Drew the manager is awesome. He is always upbeat and helpful. He has a good team as well…read more As we rent a mailbox at this store, we are regularly in the store to pick up packages. If one of the other team members can't find our package in the back, Drew ALWAYS can. Thanks for the great service you provide!

I hate to be that person leaving a bad review at a big chain retail but jeez the people working…read morehere must hate it. I tried shipping something and the guy quotes me $120 for the label and $50 for the box. He told the guy before me the same thing! My guess is he's just deliberately quoting with the highest rates so people don't buy it and he doesn't have to work. Smh. I went online and bought a UPS label for $18 and packaged it myself using a makeshift box. Crazy stuff.

The postal carrier from the Ridge location on Patterson Ave is the worst. They have logged a…read morepackage in as being delivered but I never got it. When you call, no one answers the phone. Most recently, they crushed a 9x12 hard cardboard into my tiny apartment mailbox. The company sent me a new item and guess what? The hostile mail carrier crushed the replacement!!!! Big letters on the bottom-"DO NOT BEND" Kelly from the PO called, left a message to call her but again, no one answers the phone. They are worthless.

Branch closed due to storm that happened 3 days ago. Claim the internet's down. Only the PO can get…read moreaway with this

I always have amazing service here. They crank through their line efficiently and are always kind…read more I actually prefer this location due to their great customer service.

The team at this store is awesome. They greet you at the door. They quickly handle your situation…read more There are so many packages flowing through here, it's great.

Wonderful business. Very helpful and courteous. Great staff. Only place I ship from. Highly…read morerecommend.

The service I experienced was excellent!! gifts for my niece were wrapped and packed with great…read morequality! Forget going to the post office go to Mail and More!!

I had a letter that I needed to send out priority via Fed Ex and the last pickup had already passed…read moreso as one of the staff was going to be driving by Fed Ex, she took my letter to hand deliver. That is customer service that is extraordinary. I will definitely be using mailbox express for my shipping needs as they care about their customers and are quite nice to deal with.

I have just started using this place for renting a mailbox, so maybe it's a little early for a…read morecomprehensive review, but I'm writing this now because unlike the other reviewer, I found Denise to be exceptionally friendly, helpful, knowledgeable and eager to be of service. I've only met the Terry, the owner, once so far and found him to be the same. The prices for a mailbox are less expensive than the UPS store, with no additional charge for after hours access.

I've been coming here for years! Great staff run by Ralph! Thank you to Ralph, manager, Nanette,…read moreformer manager Fred, Angel (not sure if she's still there???), & others! Thank you Ralph for suggesting laminating my paper! signed the Lebanese guy in all black that comes in every Monday! Thanks!

When I walked in, she saw that I was a foreigner and did not say hello to me. Then there was…read moresomeone behind me and she greeted her very warmly. I have already told her that this is not an apology. It was obviously that I came first. I was in the line and she first printed it to the people who came after me. Tell her about this matter and still don't want to take care of me and print it out for me. Without saying a word of apologies, I told her that I only need two copies for me and she printed six copies for me. Be sure not to come to this store with a bad service attitude, and it feels a little bit racially discriminatory.