The male clerk tried to charge me more than double the price to ship a package and I took it to…read moreanother post office and was charged the correct price I also saw the clerk arguing with a white woman about the price being to high and he is charging white people more money as he is a nasty rude racist clerk.i talked to the manager and she must be in bed with him as she helps him get out of his bad actions as she tried to claim the other clerk didn't measure the box and that was a lie action needs to be taken On this clerk and manager immediately.

Can't wait till they close the post offices these pll are rude and miserable especially clerk 45…read moreat Euclid ave Euclid and the little bitty guy at Richmond rd . Alway attitude with simple questions

I think this is the best Post Office in Cleveland. I use it frequently for a variety of reasons…read more The staff is polite and knowledgable. It is always clean. The parking lot is big and well maintained.

This post office needs friendly, professional front office employees! I was yelled at by a post…read moreoffice worker for not standing on the floor line. I did not see the floor line or a sign. No excuse for verbal abuse!!! Luckily, the young man who actually waited on me was professional and friendly. I have been going to this post office since the 1970s. In all these years, I was never yelled at as if I was a child.

This is hit or miss. I will say that they often are fast getting through a line, but does not have…read moregreat customer service. I had a Poshmark box (which allows you to use priority mailing supplies). I forgot the tape to tape the label on the box. The representative told me that I would have to buy tape and wouldn't offer assistance. When I then used a priority box, she was able to use their tape. It just seemed wasteful to be legalistic about rules. I have had other employees that look tired and stressed out, which has translated into a less friendly experience. I will say that they are ok. The building is your typical post office.

My go-to location for all postal needs for decades. Friendly and very knowledgeable people. They…read morenever let me down on service or helping me find the most economical way to ship.

This is a terrific little post office. Donna, Mark, and Mark are absolutely amazing at the window…read moreand so personable.

Its the post office. You have to go there time to time. The staff is always friendly with smiles…read morewhen I'm there. Knowledgable with questions. I feel a lot of government employees dont have the best customer skills but NOT here. Ill always go here not just bc its close

I cannot speak more highly of the folks at this post office. They saved my behind today. Dana* of…read morethe 7am shift who after hearing my dire need to search for a package helped me look for it even before they were open to the public and Anisa* who helped me secure it midday. My family always has committed to the USPS over any other shipping agency and even with staffing shortages and a pandemic y'all came through. I hope the brownies were enjoyed by all. Thank you thank you thank you! (*acknowledging I did not confirm spelling of names but want to acknowledge individuals and their hard work in the best way I can. Apologies for any misspellings!)

One person working the week before Christmas at 10:30 AM. Long line. People with many packages just…read morewaiting.

I think it's equally important to write a positive review as well negative when sharing…read moreinformation. I want to acknowledge what a pleasant experience I had today at this post office. I drove a distance knowing that this post office had a good reputation for being kind and efficient. I was stressed to get some important mail sent overnight. It's too soon know the outcome of delivery but the woman working in the office this morning did everything at her end to accommodate me and make sure she provided me with great service. She took the time to package my mail in a smaller envelope so it would be delivered to an apartment mail box and double checked all my information. This was the best service I have had in a long time when Simone goes above and beyond to help someone!

I actually make a special trip to the Gates Mills post office instead of just tossing my mail in a…read morebox. Mary, Ed and all of the other staff are exceptional. They are very helpful with packaging options and always try to ship the most cost effective way.

Very prompt and knowledge window clerks..courteous and helpful staff. Wait time has tremendously…read moreimproved over the years. Tayrn and Robin are very helpful

People give post office's a bad rap, but honestly, I've rarely had a problem here. If you treat…read moreworkers with respect, they usually present their best version of themselves.

This is my favorite post office. I use it a lot and am often greeted by name as I stand in a short…read moreline. Each person behind the counter explains the services I request and we often share a laugh or two!! Thank you for your patience and smiles!!! Iris N

Well.... after my visit today I can understand the other not so favorable reviews. It's…read moreunfortunate! I visited today and the service I received was far less than friendly. The clerk that I spoke with at the counter was not customer friendly in the slightest. I was not the only person that noticed either.... after I spoke with the clerk and got the paperwork I needed, I stopped at one of the stations to complete it before I left. Another patron approached me to comment about how rude the clerk was. I guess receiving good service is hit or miss here....

SOME carriers are inconsiderate of signs asking for packages to be left at side door instead of…read morefront door! i will even go as far as calling some ignorant! to read the signs, ignore the signs AND leave the package on the steps instead of landing (where you were to put mail in mailchute) is just pure ignorant as hell! they need new management! and to the carrier that delivered my mail 8/7 and did this i hope you have the life you deserve!

Perhaps I am wrong to blame this Post Office branch for this - but who else can I point to?…read more I drove 25 minutes out of my way to this post office on December 11 and stood in line for 30 minutes to mail (priority, certified) some important legal documents to Houston, TX. After days and days of daily e-mails telling me it was either delayed or "out for delivery" - it finally arrived on December 28 Lesson learned - FedEx or UPS in future, every time! Review #1 2019