One person working the week before Christmas at 10:30 AM. Long line. People with many packages just…read morewaiting.

The Mail woman who are working in the zip code 44109-2715 is not a good worker , she left my mails…read morein others address and i loss many packages , please change this person ,,

Do NOT use this post office; their employees STOLE 19 books from my package!! The books that were…read moreleft were DAMAGED and RIPPED UP (see pictures below). I used media mail to mail 50 of my personal books to my new address. The tracking number the post office gave me stopped tracking my box of books at the 2nd stop. USPS (federal employees) opened my book box, STOLE 19 books out of it (Star Wars and Marvel graphic novels, Star Wars novels, a book about Jesus, several historical books, and 4 books about spirituality). The books the crooks didn't care to steal were carelessly stuffed back in the box and they even ripped The Alchemist's cover completely off. I am extremely disappointed with USPS; our tax dollars pay these criminals' salaries. NEVER USING USPS EVER AGAIN! If USPS or the Post Master General cares to investigate this case of blatant THEFT and PROPERTY DAMAGE (which I doubt they care about), my tracking number was: 9548 0160 1817 0344 5068 07

Shaker Hts is the worst run Federal business; they all should lose their job but their…read more"entitlement" will dictate otherwise. We no longer use them because they either destroy some of our mail or just drop it on the floor and never bend their fat butts down to pick it up. Every week, I am receiving complaints from vendors saying they never received payments mailed weeks prior. CLOSE this location down, they have horrible attitudes, act entitled, and are the laziest humans ever. I should sue them for the amount of stopped payments I need to issue. Postmaster General is next in line to hear about these employees.

Post office with post office services attached. Staff do their job and things keep going. I was…read morethere today and wondered if this place has a yelp listing. lol and here it is.

Edward, the guy who works up front - interacts with customers in a completely unprofessional and…read morerude manner. Not sure how he still works here.

One of the absolute worst post offices ever. With little fault of the receptionist, if you are in a…read morerush do NOT come here. Everyone that comes to this location has the most complex requests and are the most incompetent of humans. There is always a line which never moves. They simply need more than ONE employee. Not to mention since they only have one employee that runs this location, they are closed for an hour (sometimes longer) in the middle of the day for their lunch break.

Friendly staff. Staff member helped folks at the kiosk- which shortened the line for those of us…read morewho needed counter service. Good quick experience.

I watched a mail truck pull up to the block of post office boxes on our street. Hyde Park…read moreBeachwood. An individual gets out of the truck with mail in his hand and tied to open the array of boxes. Does not succeed. Goes back into his truck, and then tried again. Still unable to open the boxes to deliver the mail. Drives off. NO MAIL delivered. To add insult to injury , to call the Beachwood post office there is the 800 number - USPS National Customer Service. What a joke that was. 10-15 minute wait for a live person. All other local post offices have a LOCAL number.

come on it's a post office. But I have to say even though the location is very convenient. There…read moreare two ways to get here one entrance from Cedar Road and one off of Lander Road. They have outside mailboxes for after hours and inside it's just like any other post office... including the typical unhappy and grumpy workers. I really can't figure it out. If their job is so bad why don't they quit and get a job that makes them happy? I mean they are lucky enough to have a job with normal hours, great job security and benefits so why so grumpy? And why take it out on us? I swear I have a panic attack when I wait in line because I know how mean and awful they are going to be.

The staff is very friendly and fast…read more I have never gone in and had a long line. The girls keep the line going. They offer everything for you mailing and shipping needs.

Super friendly staff and everything is always fully stocked. Will come out of my way to come here…read moreeven if it isn't the closest usps

People give post office's a bad rap, but honestly, I've rarely had a problem here. If you treat…read moreworkers with respect, they usually present their best version of themselves.

Really rude customer service, I get you work with customers all day but no individual should be…read morebelittling another. I really hope the attendant that served me today has a happier day. The only pro with this location is that it opens later than other locations.

I've never felt compelled to write a review about a post office before today but I couldn't not…read morewrite a five-star review after such a great experience with staff member Sondra! When I arrived at the post office there was only one person in line in front of me but she had many tasks to do. Sondra was very patient and a clear communicator with the customer. Although I was the person waiting, I even felt taken care of. When the woman in front of me ordered stamps, Sondra took out multiple pages of stamps to show the woman to select an image. Nothing was rushed, but everything felt calm and as though she was aware of the fact that they were now multiple people waiting in line. Everything was smooth and efficient! Once it was my turn, again, transactions were quick and I felt taken care of. Giant kudos to this location, I'll definitely be coming here again whenever I need to shop packages!