I watched a mail truck pull up to the block of post office boxes on our street. Hyde Park…read moreBeachwood. An individual gets out of the truck with mail in his hand and tied to open the array of boxes. Does not succeed. Goes back into his truck, and then tried again. Still unable to open the boxes to deliver the mail. Drives off. NO MAIL delivered. To add insult to injury , to call the Beachwood post office there is the 800 number - USPS National Customer Service. What a joke that was. 10-15 minute wait for a live person. All other local post offices have a LOCAL number.

come on it's a post office. But I have to say even though the location is very convenient. There…read moreare two ways to get here one entrance from Cedar Road and one off of Lander Road. They have outside mailboxes for after hours and inside it's just like any other post office... including the typical unhappy and grumpy workers. I really can't figure it out. If their job is so bad why don't they quit and get a job that makes them happy? I mean they are lucky enough to have a job with normal hours, great job security and benefits so why so grumpy? And why take it out on us? I swear I have a panic attack when I wait in line because I know how mean and awful they are going to be.

I know the Post Office has been struggling lately, but this location sure doesn't care if they stay…read moreopen or not. When I first arrived, I was excited to see a drop off box where I can just drop off my pre-paid label packages and go, but the lever on the box did not move and seemed to be locked in place. Unfortunately, that meant I would have to stand in line to drop off my packages, and boy was that line long. I am okay with waiting in a long line if it moves, but this one wasn't budging for serval minutes because when one associate would go into the back room to find something, the other would stop what they were doing and question the first one. It was an endless circle of the same questions for the customer- and this happened for two customers!! In addition, there were several people who came in and because they have a PO Box at this location they were able to skip the line?!? Completely uncalled for. When the manager finally stepped out of his office to look a the line he didn't even do anything to help his associates or assist any customers. Terrible customer service- do NOT go to this USPS location.

Customer service employees unprofessional went in on a complaint and 2 employees could have cared…read moreless

Located in a business park. Large. Services and postal rates are noted on wall boards. Lots of…read moreenvelopes, cards, and packing supplies. Hundreds of personal indoor mail boxes. Friendly. Lots of parking.

This location was awesome! Very friendly staff and fast moving lines…read more I found it easy to maneuver the post office and there was someone in the lobby waiting to help. There was ample parking and the lobby was clean. I've been to multiple post offices. As you can see from my reviews. This is by far the best one on the East side of Cleveland. If highly recommend it.

This is my favorite post office. I use it a lot and am often greeted by name as I stand in a short…read moreline. Each person behind the counter explains the services I request and we often share a laugh or two!! Thank you for your patience and smiles!!! Iris N

Well.... after my visit today I can understand the other not so favorable reviews. It's…read moreunfortunate! I visited today and the service I received was far less than friendly. The clerk that I spoke with at the counter was not customer friendly in the slightest. I was not the only person that noticed either.... after I spoke with the clerk and got the paperwork I needed, I stopped at one of the stations to complete it before I left. Another patron approached me to comment about how rude the clerk was. I guess receiving good service is hit or miss here....

The clerk number 12 Dinita I think is her name was exceptional! I haven't mailed out a package in…read moreyears and she stepped up and helped me in every way, she was very cheery grateful and happy to help you can't get any better than that!

Denise, Maria and Meme are the nicest post office people I've ever dealt with. I wish all UPS…read moreWorkers were as polite as these 3 UPS employees. Maria took care of me and had very polite conversations with Denise and Meme. This is my goto UPS from now on. Thank You ladies!!

This neighborhood shop is unique! Right when you step foot in the door, you'll see a myriad of…read moreitems for all ages and budgets. The owners have fantastic taste, and a bit of whimsy, selling hats, jewelry, beautiful scarves, children's puppets and toys, greeting cards, candles, board games...do treat yourself!! This is a one of a kind place, and it's adjacent to Cedar Lee Bikes

Fun Fact: The store carries cute Cleveland Heights totes perfect for residents and tourists…read more I always wanted to stop by Olie's Gift Shop, and finally did on a slow Sunday. It's every woodland fairy's dream, there are so many gorgeous nature inspired accessories, home goods, purses, and toys. The store is a perfect destination for high-quality one-of-a-kind gifts where you can buy a unique item, a card, some chocolate, quirky socks, and even fabric flowers. It's one of those spots that feels like a hidden gem. As soon as I walked in, I was greeted with that cozy, welcoming vibe that makes you want to stay and look around longer than you planned. I only planned to stop in for a few minutes but wandered forever. The shop is small but packed with personality. There were shelves full of quirky, thoughtful, and often hilarious gifts--everything from locally made candles and clever greeting cards to colorful mugs and Cleveland-themed merch. You can find beauty products, stickers, pins, home goods, puzzles, knit socks, like everything. It felt like every corner had something fun to discover, and I ended up grabbing a cute velvet makeup bag (great value, only $18). One of the coolest parts is that it also doubles as a shipping center in case you'll want to send something to your loved one. I chatted with the owner while checking out, and found her to be very friendly and genuine. It had that community feel--like a place people come to not just shop, but connect. Overall, Olie's is the kind of neighborhood shop I wish every community had: fun, useful, local, and full of heart. I'll definitely be back for greeting cards and gifts. Parking note: You can find street parking in the area or park in two nearby lots off Lee Road.

Calm, welcoming environment with many students. Sometimes you have to wait about 5 minutes for…read moresomeone to come assist you, but the transaction is quick.

I've TRIED to go to this mini-post office a few times and have been unsuccessful because the same…read moreemployee working literally does everything in her power to make zero work for herself. I feel like she knows every loophole to say no you can not mail anything today. Either she's going on break, you have to go tape back at home (EVERY postoffice in my life has offered me tape). I'm sure she accepts letters she just has to put in a basket or gives stamps out but anytime I've gone with a package she's said no because of 'blah blah blah' so I just leave and have to pay way more at fed ex or go to a much further post office with nicer employees. Would be nice if they had someone who wanted to help customers instead of turn them away!

Multiple negative experiences for different types of service. Customer service/relations is…read morenon-existent. Only one employee deserves 5* and that's Archie. He's the only good representative of USPS at that location.

There is a clerk named Archie who has been there a long time. He is by far the nicest and most…read moreknowledgeable and helpful clerk I have ever encountered ! I live in Solon but sometimes I have tried other post offices I have had bad experiences there. So I will make sure I use the Solon facility because of Archie

I went to this post office today and it was one of my few positive postal experiences. It's a…read moresmall place and there was only one clerk working, but he was *very* friendly and we had a great (short) conversation. Also, he knew the two people in front of me in line and he chatted pleasantly with each of them. If only he could transplant his friendliness to many of the NYC post office employees....

I hate coming to this post office. There's an older woman who works the front desk with braids in…read moreher hair n she has got to be the laziest worker I've seen n has a bad attitude. I came there today to drop off a package and I couldn't lift it onto the counter top by myself. Asked for her help so it can get scanned and she was like well if u can't lift it well neither can I. And she said the guy who does the packages ain't here so idk what u going to do. I asked for the supervisor and she very quietly said her name which was "Cherie" and was like she must be busy but u can just leave it there but u won't get a receipt bc the guy ain't here to scan it. All I wanna know well then wtf is her job?? To just sit there. This isn't the first time I've received attitude from this lady either. She always cops an attitude every time I come there unless someone else is working with her then she acts like she's sweet as can be. Idk what her problem is but she shouldn't be working there if she hates her job so much. She always comes up with an excuse to not get up off her butt when she is working. The other people working there that I've seen were always nice n professional. But she is the reason I give this location 1 star.