Really really sad...I usually have good experiences here but some of the people behind the counter always seem to have an attitude like they are pissed off at the world and the customer is causing them problems based on paying to have a service done smh.
Example:
The other day, I was being helped by a guy. He asked the typical questions like if it was liquid, hazard, parishable, or potentially dangerous. I said there were batteries in the item and that they were inside. He proceeded to tell me they were suppose to be outside. I said no I have always been told since I come here that they need to be in the item. He came at me with an aggressive and rude tone saying something like, you can either take them out and repackage the item or not have the package sent. Highly disrespected, I wanted to just tear a new one into the guy, but a woman employee came by and heard him saying that the batteries were suppose to be outside the item and she spoke up for me saying no the batteries are always suppose to be in the item. He said when did that happen and she said it has always been like that. Feeling disgraced, he just finished the transaction, but didn't apology for his rudeness. I wanted to throw salt in his wounds cuz he made me feel like an idiot and acted like he wasn't going to ship my item if I didn't listen to him when in reality, if I had did what he said, my item would have probably not been shipped or destroyed while in their custody.
Second:
The mail people are awful. They have forgotten to deliver packages that clearly say through tracking that they arrived to the post office and are out for delivery. One time I had to ask a guy for my item and when he double checked he had it. Also, they are sooooo LAZY that they refuse to take mail that is left for them at the bottom of my mailbox. If it was just for a close neighbor, I would have walked it over, but it was for a completely different street. I had to write a huge sign and tape it to my mailbox, requesting that he take the letter that he misdelivered. I also had to look for him and then run out in my PJ's just to give him a box I needed sent back to a company. It had all the paid shipping labels on it and everything, but they just don't give a crap about us.
Third:
I missed a package being delivered to me from Amazon which needed a signature to it on Wednesday March 2nd or something like that. I got the pink slip showing that I missed them on Thursday which is lazy and weird, but that showed me I could pick my package up or have them redeliver it. So I went online and applied to have it redelivered on Friday March 4th. The Friday came and no package arrived. I called the post office and talked with a woman about how no package showed up and the mailman had just left and how I requested online for it to be redelivered. She told me it was at the office and to fill out my pink slip and leave it on the outside of my screen door and if they had a truck available, she would have them deliver it or if not, the next day they would have it delivered. Well of course, no one came the rest of Friday and when I saw the mail truck outside, on Saturday, but no one rung my door bell to get my signature, I wondered what was going on. I had to go out in my PJs to, one, have him take a box to be send back to a company because he was too lazy to take it the first time, and second, to ask about my package. He looked in his truck and said it wasn't there and apologized. I called the post office, just wanting to go pick up my package, and spoke to a man who said my package was not there and that he would call me back in five minutes. Instead of him calling back, a supervisor called back. She was supposedly the woman I had talked to on Friday and said that she spoke to my mailman who was suppose to deliver my parcel that day because she talked to him and that my parcel needed to be signed for and was not at the post office. She said I would receive my package that day and we hung up with me still not having a trusting feeling. Around 7pm, she called to see if I had received my package and the answer was a BIG FAT NO!! She said she didn't know what was going on and would call me back. Call me back pfft!! I just want my package which is a gift for my mom. If they lost it, I will be extremely mad but at least the seller got insurance on it.
So today is Monday, March 7, 2016 and I will update everyone on the outcome of my package. Hell, if I didn't know any better, I bet someone stole it or he delivered it to the wrong person. They are just rude, lazy, and disrespectful. They need to learn to run a cleaner ship and get people who actually strive to do a good job in everything they do no matter if you just work for McDonalds.
P.S. You should go to the Post office in Richmond Heights, across from Richmond Heights schools, on richmond road. I believe this one is better and have always had respectful people behind the counters. read more
