Well, if you're as entertained by disgruntled postal workers as I am, come here and go out of your…read moreway to receive their ire. It isn't hard, I think they're upset that people exist in general. If you don't actually enjoy miserable employees and prefer to be treated like a human rather than an inmate, then maybe try other post offices; because man, these guys are beat down by life, and they hate YOU for their own life decisions. It's hilarious, yet also kind of sad, in a way. 2 stars for comedic value of my visits here; lots of stories to share with friends : )

Most of the staff at this USPS location are consistently rude and unwelcoming. Customer service…read morefeels dismissive, and basic interactions often come across as though helping customers is an inconvenience.

There's only one person and a long line so give them some credit. They're working really hard…read more Street parking on both sides of the street out front. No private lot but you get to practice parallel parking. You can renew your passport and get passport pictures taken here. Birthday cards are for sale. Lots of supplies and choices in the lobby for shipping small packages.

They have really bad customer service. They don't have help at all even I dropped 10 packages after…read morethree day. I check the 10 packages no one get scanned and I give them a call. They say they don't have to be scan. This is weird I sell and what not. In eBay over 300,000 packages and I never have this issue. !!!!!!!!!!!!

I use this facility on a regular basis and have been impressed with the service I have received…read moreover the years. Today's interaction, however, makes me question whether I will ever come here again. My purpose was to apply for a first time passport. I thought I had done everything correctly; forms completed, supporting documents, photos, payment method and an appointment. An employee, who turned out to be the passport agent, told me someone would be with me shortly. I said I had an appointment and I was aware I had to wait because I was early. She responded that she saw me and did not need explanations. I did not realize there was a waiting area for passport applicants, passport photos were being taken in the area, so I continued to stand outside the area. When it was time for the next applicant, I wasn't sure if it was my turn because there is no check-in system and someone had walked in while I wasn't sure waiting. I went to the agent's window and asked if she meant me or the other applicant. She responded with, "Does she have an appointment?" She continued to be abrupt and dismissive. I am always polite, my mother would have beat the crap out of me as a child if I wasn't. I do not understand the necessity of her negative attitude and her impatience to complete the transaction. I understand that they allow 15 minutes per appointment. I was done in 8 minutes. This agent needs to be retrained in customer service protocols immediately. USPS, get your act together!

Self service machine out of order (always is), 12 people in line, 1 person working the counter…read more Those who wonder why usps may go under- it's because people dread coming here. Pay the extra cost and go to FedEx

Much like the other reviews on this location, Toni was so very helpful. She gave me clear…read moreinstructions on what I was doing wrong and helped me fix my mistakes. I don't write reviews often but I felt compelled to write one for this USPS location because they've always treated me kindly!

Toni was very helpful and kind as always. This is the only USPS store I recommend going to, and…read morehave had no troubles ever with.

A few years ago, i was able to drop off a return with no problem. The service for packages is…read morepretty average from what I've seen. The second and last time I came to this location was for a passport appointment at 1:45. The clerk said that the agent was already clocking out for some reason, even though there was another family in line there for their appointment as well. As well as I can understand being shortstaffed, I wish they could be a bit more sympathetic. I would not rely on this location for passport apps, I'd rather suggest making a trip Downtown for that.

Had an important/expensive purchase sent via USPS, I'm new to Lincoln Square. The employee…read moredelivering the package just hit property not accessible when they were done working for the day. So weekend passes and it gets delivered on Monday.... Signature REQUIRED. Well, I was home and nobody rang my buzzer. In fact the USPS worker just signed for it themselves and picked 'left with individual' and dropped it on the ground. What a joke. Month or two before that I had a package sit in sorting for over a month. 2 months total for the international package to arrive. It was a $90 postage fee shipment from the Netherlands. Things I order for $3 from Ali Express arrive sooner. Now I'm waiting for another signature required delivery and filled out the information online to have it redelivered. The redelivery day has passed. So has the day after that. Nothing. No new notice, nothing. They just did not bother attempting a redelivery. Insulting. Very sad to see how far USPS has fallen. Really nothing we can even do apparently. Just pay your taxes and be happy with terrible service.

Understaffed at the front desk, but Debbie was kind and helpful. Definitely prepare for a wait but…read morewhen you underfund a critical public service what do you expect.

USPS the most unreliable, unprofessional organization that continues to thrive. They always throw…read moremy packages at my neighbors house the house across the street or the sidewalk before in front of my house and nowhere close to my mailbox. I have lost numerous items. They have all said delivered, but were nowhere to be found. Talking to them is like talking to a wall, no satisfaction. I always use UPS or FedEx before I use them.

Small but mighty! I…read morehad to send an standard sized envelope. Walked in and put it in outgoing mail. EASY PEASY!

Post office has been closed here for several weeks. Not sure what is going on, but that sucks!…read more So much better than dealing with the clowns at the actual post office. For real.

Closed at 3:40, Thursday. Hours say open until 4:00 M-F. Seems other reviews are correct-don't…read morewaste your time trying to get service at this place.

Marta (I hope the name is right!!) went above and beyond helping. Nice to deal with someone…read morecompetent and helpful!!!

I personally think it's somewhat useless to rate the performance and experience from any government…read moreagency. I also was hesitant to write a review, but I thought my explanations might be helpful for some. I went to this branch to apply for a passport on a Saturday morning. Yes, the website had the "thorough" instructions on what documents, both original and photocopied, they needed. Both hubby and I still felt unclear, mainly on the diction. Don't get me wrong. The staff was patient even though hubby expressed his frustration. They were cool and no one took it personally. Hence I could only render three (3) stars because I did successfully submit my passport application...that morning. Ok, now here's the gist. Are ya'll ready? 1) Why should you make an appointment online? It guarantees your queue, versus those who don't make one. When I was there, the staff called out the customers with appointments first. Without an appointment, you had to take chances and lots of waiting might be involved. Making an appointment online was pretty easy. Lots of reminders were sent to my text and e-mail. 2) what documents do you need for applying for a passport? - the state ID or a driver's license (you have to show the staff who processes the application) - photocopied ID (both front and back) - the "original copy" of proof of U.S. citizenship. This WILL BE mailed with your application. - the photocopied version of proof of U.S. citizenship - Of course, the application (no need to fill out "section 2") 3) what was our frustration? Hubby and I read the instructions more than three (3) times. We didn't know the my original naturalization certificate needed to be submitted. That was a piece of very important document and we were not comfortable with that. We ended up driving to the nearby Fedex and made some photocopies, just in case. Do I trust the government agency? Not really, but s*it got to be done through USPS. I had no choice. 4) On the top first page of instruction sheets, it stated "proof of U.S. citizenship: Evidence of U.S. citizenship AND a photocopy of the front (and back, if there is printed information) must be submitted with your application. Ok, I got it and it did imply the original must be given at the time of application. It definitely could be rephrased in a much more clear manner. 5) the fee for the passport alone is $110 (as of 06/30/2018). If you also need a passport card, it will be $140. No credit or debit cards can be accepted. Fortunately, I had a couple of old personal checks and paid with a check. 6) processing fee for the passport is $35. This can be paid with a credit or debit card. 7) the facility here takes passport photos, which is an additional $15. This fee can also be paid with either a credit or debit card. I also noticed that many walk-ins for passport application came in after 11am. The best strategy is to get there early to avoid this whole waiting game. I hope my passport shows up at my house without any hiccup, yet we will see...

The management of this post office is on Cicero. Should be focusing on cleaning up alongside their…read morefence close to the alley. Here are some pictures of what they should be cleaning up, it's also bringing in a nesting rats and mice inside the garbage alongside the fence towards the back alley