I believe this to still be a solid post office location. I know there are complaints about wait…read moretimes. But keep in mind that this is a small location and employees at the front counter have to take care of issues that come up in the back sometimes, which takes them away from helping us in the front. Also, just because an employee shows up in the front area, it doesn't mean they are qualified to wait on customers. If you need expediency and find a long line, go to the large post office on Whitestone. For me, I'm coming here. Customer service has always been good for me, and the parking has been easy.

When I get packages that require a signature, they regularly leave a notice in my mailbox that is…read moretwo blocks from my house instead of knocking on my door and asking for a signature. I even signed up for USPS Electronic Signature Online (eSOL) to try to avoid this nightmare and they still ignored my request and left yet another notice in my mailbox. I hate this post office!

I really like this location. It has a decent number of mailboxes for citizens, a large parking…read morelot, two entrances, and the mailing supplies were well-stocked when I visited. Signage on the walls appears to be new; nothing is faded or torn. It was also very clean. It seems to be a strong neighborhood location. I observed patient people going in and out of the service area without any complaints. That's a good sign. Overall, this appears to be a strong location.

Still courteous, quick help I got! The staff suggested registered mail since I needed proof of…read morereceipt for an important document. Quick efficient in and out

This location of the United States post office delivers fantastic customer service on a consistent…read morebasis. The individuals behind the counter have been there and they have seen a few things - wait, that's the Farmers commercial... Lol Seriously, these guys deliver day and day out They keep the line moving, they interact with a smile and answer questions and help you navigate through the postal service maze

Oh my gosh. The best service. They had 3 stations open. And the most friendliest postal workers. I…read morehad a package I needed to return. I showed my QR code and they printed a label for me. I also asked if they had Betty White's stamps out yet. He said yes. So I bought 20 of them. I'm using them as soon as I get home!

I wanted to update this review with this fun fact. My Uncle is an artist and he did a painting of…read morethe Old McNeil store back in the 1980's. He also added some family history to it. If you're interested some of his works are on display, including this one, at the Helotes Art Gallery in Helotes, TX.

This is the best little hidden post office ever! I almost don't want to review it because I want to…read morekeep it a secret. It was almost lunch time and I walked in, dropped off my package immediately, experienced fantastic service, and was out of there in under 3 minutes! Best post office period.

Convenient location, but everything else is terrible. My main gripe is that their self-serve kiosk…read moreis almost always down, usually for multiple days in a row. But it's also dirty (particularly in the entrance area), usually out of priority mail supplies, has a ditch off the side of the driveway that they only just recently put something up for visibility for that, and it can be difficult to check for typos while being helped by an employee. They spend a ton of time trying to upsell you on extra services, but they rush through the important parts like checking that they entered the address correctly.

Are you a postal drive through person or dropping off cards, packages and letter inside the postal…read moreoffice? I was a normally a drive by girl. Just this week I received a return birthday card that sent to one of my best friends three months ago. Why this card just got back to me, I have no idea. So into the post office I went today. I mailed off birthday cards today. Easy peezy.., Today I noticed the good (in memorium bench out front) and the bad (broken door knobs). For my needs today, all things were fine.

This tiny little post office, with usually one clerk, has that nice small town feel…read more If you'd like to chat with the clerk, he's very friendly and will easily spend 20 minutes with you. Now, if you're in the line that's been forming behind that, you may not be particularly happy. And all I can say to you is "bless your heart.".

I come here pretty often, the lines are never long. Maybe this is a dying art, but in other places…read morelike Leander and Georgetown those places are always packed. They do a great job of keeping the lobby clean. There's even a drop off Lane that keeps the traffic for that separate from the people that are trying to park. It may be a little hard for you to find since it is off the main road but it shows up on your Google maps. I like the fact that I can get in and get out, I never want to wait in long lines so when I have an opportunity I come here versus any other place.

It's hit or miss if the self-service kiosk will be functioning and plan for several hours of you…read moreneed to actually pick up held packages or mail here. Had several people without a line in the main lobby only to be told I have to stand in the 10 people deep line to pick up a package that was held AFTER our mail hold had been cancelled. Then, when I finally did get to the front of the line, I was told our mail hold HADN'T been cancelled, despite having the cancel confirmation delivered by our carrier in my hand. Obviously if you need postal services, they are convenient with decent parking but it's always a chore and not a simple errand.

Came here for the first time! This office is quite spacious and nicely organized! The staff took…read morecare of my mail and I walked in and walked out within 30 seconds! That officer could be friendly lol since he was just tired looking face. Anyways cheers

Very rude & unprofessional! I dont use this postal office anymore. The counter people talk down to…read moreyou.

This is the worst USPS ever!! They shove packages into my TINY community mailbox even though I have…read moreleft notes telling them that my side is even smaller & i cannot rip my package out at all or without damage!! These packages are meant to be left at our doorstep 20 feet away as we have no package slots. VERY LAZY! I also continue to receive nasty collection notifications from previous residents even though I purchased this property 5 years ago & went to PO to register complaint & notify that I'm only person living there. Ridiculous & upsetting.

Dropped off a package this morning on my way into work. The cashier was just ending a customers…read moretransaction. After wishing each other a good day. I was called up to the counter. I gave the cashier my envelop. She asked if there was anything liquid, perishable, fragile, and so on with the questions. It's paperwork. Nothing dangerous. After answering the questions and hitting a few buttons on the pin pad. I was able to pay, she took the envelope, and the transaction was complete. Super quick.

The workers are lucky to have a job! I guess they don't remember working for the post office is a…read moreprivilege. It's a good job, It's steady and it pays well! Also "they are inside with air conditioning!) I frequent many post offices in the area (Austin Dripping Springs)and notice much friendlier customer service and many more smiles. MY REVIEW is from my last few visits this month!