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    United States Postal Service

    1.6 (165 reviews)
    Closed 8:30 am - 5:30 pm

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    Bell doesn't work.
    Shannon G.

    I used to give such awful reviews for this post office. They have come around, like full 180! Great job everyone. I had a package that wasn't able to be delivered to my house, so I had to pick it up. I waited in line for a couple minutes. When it was my turn I walked up to the gentleman, said I have a package to pick up. Gave him my address and my drivers license. He left to get the package, came back in a minutes time with my package. He scanned it. A few minutes later I got a text message that the package was picked it. In an out and I was able to get to my appointment on time.

    This place is dirty
    Maria W.

    Customer service today was okay at best. I don't know why the clerk asked me for my ID before she proceeded to serve me. No one else needed to show their ID to proof their identity. Anyways, I witnessed a lady get terribly upset when she was asked to step aside. She was very disgruntled and caused a scene. Anyways, this post office is so dirty! The floors are littered with loose leaves and debris. When you first walk inside, there's this trash can near the door that looks like it hasn't been taken out on years. Employees don't seem to be thrilled to be working. Not a smile was cracked. Also, they didn't bother to put the heater on. It's was cold inside. Parking is plenty, but they should cut the grass so the federal building is appealing on the outside. The grass was tall and growing like it was an abandoned lot. Of course whatever I came inside for, I couldn't be helped unfortunately.

    Tracking for a single item package.

    They don't answer phones They lose your packages frequently They have to have usps global support contact them before they take any action It is difficult to get in to take care of things during work hours Recently had a package in transit for a month that was shipped from nearby according to the tracker they then found it after I filed a claim and it had clearly been ripped open and content either lost or stolen. I had decided to stop using usps as often as I can get away with while living in this area. The United States postal service is overworked and undervalued but when consistent issues leads to outrage I hope for the workers and the people living in this area that things improve. I've attached images of the tracking for the package that arrived with a "we are sorry" sticker as I no longer live at this location.

    Heather B.

    This seems like an average post office. From the road, it is rather difficult to find due to overgrown brush. In fact, the entire post office property is filled with heavy brush growth. Inside, there are many post office boxes. I saw people in line at the service window, and they seemed happy with the service they were receiving, and the people in line showed no irritation. I think there may be staffing issues because the priority mailing supplies were empty. That doesn't seem like something intentionally overlooked. That said, outside on a fence, there's advertising that they are hiring. This location also has a very large parking lot.

    Lisa Q.

    I love our neighborhood post office,! I've been coming here so long that I feel like the postal clerks are family and will ask about one of them when I haven't seen him/her for a while. PS they're hiring!!

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    1 year ago

    The man at the counter was so rude and impatient. Was more worried about getting through the line quick than actually helping

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    2 years ago

    Carrier never knocked so I did not receive my package today!!!! These people never answer the phone, I've been calling for hours!!!

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    Terrible never never answer their phones. Literally have called for several days and they just do not answer.

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    Page 1 of 5

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    Review Highlights - United States Postal Service

    Mailed a couple of Priority packages about noon on a Friday.

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    USPS

    USPS

    2.1(85 reviews)
    7.9 mi

    As the larger of the two post offices in the Cedar Park/Leander area this location can handle a…read moremuch larger flow of customers; there are more individual post office boxes. It also has a great deal of parking. Plus, it is very easy to access from both directions on the road. But the thing I like best about this location over the Leander location is the self-serve shipping I can do when the location is closed. Just outside the closed lobby is the self-serve shipping set up. It allows you to weigh and measure your packages. You input the shipping address, and it will determine the price and print your shipping label. You then place it in the drop box. It's very easy! This is the only location in the area in which this can be completed outside of post office hours.

    Again with this worthless USPS location…read more Some dipstick that works there decided to lock the NIGHT DROP so I couldn't deposit the packages that I needed to ship off. What kind of insolent retard does this? I dont know if Corey or Courtney or whatever even reads these reviews (obviously not because their quality and service is still exceptionally inept) but holy jeez man. Wake up. It's not that difficult to leave the night drop open so people can drop stuff off. AT NIGHT. Every single person at this location needs to be fired and replaced with a kid from McDonalds that barely knows how to flip a burger. And I guarantee the service would be better.

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    Greeting cards

    United States Postal Service - postoffices - Updated May 2026

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