John is the best. He spent time looking for my package and I'm so happy he took his time to find it!read more

bring back my previous mail lady!!!!! this new man is so rude and has mis delivered three packages…read moreso far in the one month he's been in this route. i'm sick- bring my old mail lady back and give her a raise MEN don't have the attention to detail needed for apartment deliveries ::let's face it:: ramona singer voice we want our previous lady back!!!!!

Convenient location, but everything else is terrible. My main gripe is that their self-serve kiosk…read moreis almost always down, usually for multiple days in a row. But it's also dirty (particularly in the entrance area), usually out of priority mail supplies, has a ditch off the side of the driveway that they only just recently put something up for visibility for that, and it can be difficult to check for typos while being helped by an employee. They spend a ton of time trying to upsell you on extra services, but they rush through the important parts like checking that they entered the address correctly.

Are you a postal drive through person or dropping off cards, packages and letter inside the postal…read moreoffice? I was a normally a drive by girl. Just this week I received a return birthday card that sent to one of my best friends three months ago. Why this card just got back to me, I have no idea. So into the post office I went today. I mailed off birthday cards today. Easy peezy.., Today I noticed the good (in memorium bench out front) and the bad (broken door knobs). For my needs today, all things were fine.

I really like this location. It has a decent number of mailboxes for citizens, a large parking…read morelot, two entrances, and the mailing supplies were well-stocked when I visited. Signage on the walls appears to be new; nothing is faded or torn. It was also very clean. It seems to be a strong neighborhood location. I observed patient people going in and out of the service area without any complaints. That's a good sign. Overall, this appears to be a strong location.

Still courteous, quick help I got! The staff suggested registered mail since I needed proof of…read morereceipt for an important document. Quick efficient in and out

This location of the United States post office delivers fantastic customer service on a consistent…read morebasis. The individuals behind the counter have been there and they have seen a few things - wait, that's the Farmers commercial... Lol Seriously, these guys deliver day and day out They keep the line moving, they interact with a smile and answer questions and help you navigate through the postal service maze

Oh my gosh. The best service. They had 3 stations open. And the most friendliest postal workers. I…read morehad a package I needed to return. I showed my QR code and they printed a label for me. I also asked if they had Betty White's stamps out yet. He said yes. So I bought 20 of them. I'm using them as soon as I get home!

First of all there is a huge dumpster taking up almost all of their parking. Then they don't have…read morepostcard stamps. You're a post office you do two things, sell stamps and mail things. I get there's not a huge demand but you are a specialty store and this is half your job. These are hard enough to find outside a post office, now even post offices don't carry them?

A bunch of idiots work here. Everyone's in slow-mo taking their sweet time. Everyone looks…read moremiserable here. It's like attending a funeral. Unfortunately it's the place I have to get my mail.

Local post office with great employees. The staff are friendly and always get people in and out…read morequick. The post office is clean and has plenty of parking. There are PO Boxes and self serve area as well. I always have an easy time mailing packages here and it's cheaper than UPS.

This is my main PO (I have a business reselling things, so I use postal services frequently)…read more +The staff is very friendly and welcoming. :) +The layout is very conducive to getting pre-packed loads dropped off easily (side bins) -They need a roof repair. I feel so bad for the employees whenever it rains...they're doing their best! +Never lost a package here (1k+sent)

Stopped in to mail a card recently and was greeted with no line, a clean facility and good customer…read moreservice. I interacted with Lucas who was kind and knowledgeable, he answered my questions and helped me complete my transaction quickly!

This is regarding the Pflugerville location specifically. The women that work here are very…read moreunfriendly, unwelcoming. and rude. No greeting, no smile, they stop their conversation to look you over like you are a nuisance. I felt like I was intruding in their home, not coming to make a business transaction. I was just trying to make normal conversation, and the one clerk I worked with barely engaged and was like "oh, yeah, that sounds...whatever..." (not that she said whatever but that was her attitude, she made no attempt to even pretend to be interested - being friendly and welcoming is customer service 101). There is one man I interacted with who was professional and friendly. Once. I don't see him usually. The rest are jerks. On top of that when the thing pops up for you to choose your customer service satisfaction level she selected the green smiley face for me! I jokingly said, "maybe I didn't want to pick that one." She said, "yeah, you did." I go to the Double Creek location when I can because the people who work there are all friendly and courteous. A lot could improve here.

Nice and clean with cold AC. The line moves fast and the service was good…read more I was mailing few documents and used the packaging station and it was easy. Seems cheaper than other places to ship and it's easy to pay with cash or card.

Return at the post office today…read more.. Biker shorts sent in size XS....did not order biker's short in XS Biker shorts packaged with return label and return receipt Returned the United States Postal Service (USPS) Drop off easy and uneventful

Best post office to renew or start the process for your passport…read more Staff is friendly. Just make sure you read the instructions carefully and understand what is needed. If you couldn't take a pic for your passport, they can do it there ($)

This Post Office has tanked. I have repeatedly spent $13 and more for simple Priority Mail that…read moretakes 10-15 days to arrive. They'll tell you it is not their fault (blame the main Hub, blame weather, blame whatever) but I track every package. I watch mail destined for the east coast get sent to Denver first. Mail I send to the west coast ends up in Jersey City. There are NO refunds for Priority Mail, they just accept your money, don't provide the service, and it's tough luck for you. The only person to blame is yourself for giving them your money. Separately, I've received crushed packages, no packages, and a family 3 blocks away share my same house number so we exchange wrong packages frequently; I'm lucky those people dependable, unlike the USPS. I have tried to support my local post office for many years now. Remember how we were encouraged to buy stamps and anything else to keep the USPS afloat? I'm old school; I did it all. Now I'm done. I should have learned my lesson long ago. I'm incredibly frustrated and disappointed. It's such a shame too because the clerks who have customer contact are some of the nicest and friendliest people I've met, and I've seen their faces for many years. They must take all the heat for late and missing mail. I will miss their smiles and the post office I remember, but I won't miss the grief I've experienced over and over again. If you need mail handled correctly the first time, find another provider.