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US Post Office

2.0 (91 reviews)
Closed 9:00 am - 1:00 pm

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Jack K.

It's the Post Office. The up sale pressure they put every customer through is ridiculous. Post the price of all the services so a decision can be made when called to the counter.

Self service machine 24/7
Roxana Q.

Good USPS location, even when it was closed they have a convenient self-service machine that allows you to handle your postal needs independently. It's user-friendly, and as long as you print your labels and package your item at home, the process is smooth. Although the machine didn't have paper for a physical receipt, they offer the option to receive it via email, which is a convenient alternative.

multiple day's mail during vacation hold - 3x more than what was actually held at the station
Gareth G.

The counter staff is always very friendly and as efficient as possible. After an 11-day vacation hold, I went to pick up our mail. The counter clerk retrieved my mail and provided me a small stack of a dozen pieces... seemed a little light, even without the loose-leaf ads, but ok... I visited our mailbox today to double check and found it STUFFED with mail, including the USPS vacation hold notice jammed in the middle of everything. What good is a vacation hold if the mail isn't held back??? I have friends and family who are or were with the Postal service. Any time I share my experiences, they're flabbergasted at the lower level of mail service our neighborhood receives.

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7 years ago

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2 years ago

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6 months ago

Very unfriendly people they clearly dislike there job they never pick up the phone I have been calling all day !

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United States Postal Service

United States Postal Service

(194 reviews)

Gracy Woods

It's USPS, okay, so there is a general level of suck that can be experienced at any government or…read morequasi-governmental agency office (dreary environs, draconian & nonsensical policies, an assault of directive signage, inflexible staff who do not exceed the parameters of their Standard Operating Procedures, etc.). With that very low expectation set, I must say that I was pleasantly surprised with the level of smart efficiency I experienced at 10 minutes before closing at this Metric & Braker Lane location on a Saturday afternoon. If you have used this location before, you may know that the window for picking up packages is a closed door placed outside of the "main" customer service counter / store part of the place. A common mistake folks make all the time is coming in to pick up a package, waiting in the long line at the main counter, and only once reaching the front, learning that they were supposed to go stand at that closed door and wait for someone to appear out of nowhere to acknowledge them. Been there, done that myself. On this day, I showed up to retrieve my "requires signature" item and found a line of about 15 customers ahead of me with just a few minutes until closing. I had my doubts about how this situation would end, but the postal worker handled it with professionalism and efficiency, calling us up to give our addresses & show ID, taking down our info, and then going away with a complete list to get all of the packages in bulk. This calmed everyone and assured us that we'd be able to get our stuff before the place closed for the day. One by one, each name was called, even those who had arrived after me, and soon only one person was left without a package - me. Turns out, my mail carrier had picked up my item and had it out with her for another delivery attempt, even though the order was specifically set to be held at the post office. Argh! Foiled again!

10 people waited in line. My turn, and I'd forgotten to tape my package. ‍ They have no tape, no…read morestaples to spare, friends. Don't ask for a manager. They will take out their budgetary frustrations on you. Do better, USPS.

US Post Office - postoffices - Updated May 2026

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