Do not go there. They will not give you a receipt when you drop your package off with a tracking…read morenumber. My package over one week now, cannot be traced with the tracking number. Makes me wonder. Are they stealing the packages?

Absolutely the WORST service that I have ever encountered in my life from a United States Post…read moreOffice! This is the 8th visit here. These men also co-run the Eagles Gas Station and Mini Mart where this Post Office is located. These men are gruff, rude, angry, uncooperative, lazy, incompetent, and can NOT perform simple Mathematical functions! Do NOT go here unless you are absolutely desperate!

I have not visited the local postal office in years. I visited the Westgate location this afternoon…read moreto process shipment for a small return. I arrived before 12:30 and was out in less than 5 minutes. There was no line and it was a slow Wednesday. Carrie was very kind & professional. There is a certain stigma about Postal workers being disgruntled and unpleasant. Carrie did not match the energy of that stigma. She exchanged kind pleasantries, explained what was needed for processing and kindly helped with packaging my return. With grace. Treating me like a human being. There was nothing transactional or performative about our exchange. I put off going the post office for a few days now, because my experiences have never been pleasant. This location raises the bar for US postal offices and changed my perception of staff in the year 2026. Thank you Miss Carrie.

Applied to renew a passport in this location. It was the only usps I could find in the area with…read moreextensive walkin/no-appointment hours. I arrived late in the morning to find no line and great service! The process took less than 10'. Thank you! Also - there is ample parking.

It's just one of those Monday mornings where you drop off a prepaid envelope at the post office, no…read moreline and three people working behind the counter, and head back to your car... only to find that it's locked and won't open. I looked through my handbag two times, walked around the parking lot, and then did two internal circuits inside the post office - no key fob. The staff saw me puttering around and asked me if they could help me - Southern hospitality ftw. I ask if anyone has turned in a key fob - no dice. Thankfully, my dad is awesome and drove to get me the spare key fob that he keeps (because he is clearly more responsible than I will ever hope to be). If anything, giving him the spare copy is the smartest thing I have ever done. As I'm driving home, wracking my brain over what the heck I did with the dang thing, I realize that I was wearing a jumpsuit with pockets the day before and had put the key fob in a pocket... and promptly forgot to take it out. This would explain how I was able to unlock the car and drive over, but how after I dropped of the package, I was unable to get back in the car. I sort of resigned myself to ordering another one and shelling out the money, or trying to get in touch with the Express customer service center I was returning the rented jumpsuit to, but my dad suggested that I try heading back to the post office to see if they would be able to retrieve the package so I could look through it. I'm not a huge fan of masks, though I understand the reasons for them and will wear them, but I am sooo grateful that the post office staff couldn't see the embarrassment written all over my face when I walked back inside. One woman recognized me and when I told her where I thought the key fob was she nodded her head and stepped to the back. After a few minutes, she brought the package out and I opened it and... there it was. Thank you, sweet baby Jesus and the post office staff. They let me tape the package back up and we all shared a good laugh. I'm a new California transplant, but this USPS location and their top notch staff have helped me make my first great North Carolina memory.

I shipped a perishable package using priority 2-day shipping to El Paso, TX, but it took 4 days to…read morearrive. I emailed and tried to contact the post office and customer service for a refund, but I have not received a response or a refund. This delay is unacceptable, and I deserve better service!

One of the finest small post offices in the system! Knowledgable and friendly staff who handle all…read moretransactions with care. Simply the best!!!

hour of operation are ridiculous! Don't try to mail anything on your lunch break because they are…read moreclose, and not after work either unless you can get there by 3:45 which is when they start locking the doors!

I found the staff, and particularly Dillon, to provide excellent information concerning how to…read morenotarize my will. He was personable and accommodating in making the process easy and straightforward. This is a great service provide by most UPS stores but this particular store, and Dillon, excel at it.

Love this location. There's a few others near my house, which I've made the mistake of going to in…read morethe past, but I always come back to this one now. This is by far the best UPS store I've been to. The staff are always helpful and super friendly. I've been coming here for years so figured I'd finally leave a review.

I was only a week out from my own wedding overseas when I realized my passport was expired, when I…read morewas sure it was not. After months and months of planning, reservations, research, spending, and family and friends booking flights and lodging... I was about to be absolutely crushed with shame and embarrassment at being unable to attend my own wedding. I still don't completely understand how I missed such a basic requirement, thinking my passport was valid for the better part of a year! I rushed online to research some kind of solution, believing I was simply f-ed, and Legal Passport was an option. I contacted them and worked with Paul, and the same day he had me on track to put my documentation and authorizations together, ship overnight to his courier team, an appointment at the regional agency for an urgent passport (I do not live in a state with an agency and would have had to flown to one, assuming I could get an appointment). I found out this disaster was the case on Saturday, had the documents with Paul's team on Monday evening, the passport processed completely by the government by Tues evening, and the passport in my hand on Friday with 5 days to spare. Really incredible. I have read reviews that Paul is rude or otherwise unprofessional. This was not my experience. He can be sharp, but it is because he wants perfect execution of what you need to put together and send so that there are no hiccups and you receive your passport. Every hang-up will be a delay and reduce your chances. He is not a magician - the government can simply take a long time or have an issue with something minor that you missed. He was extremely responsive to me on call and email and took sometimes 8 calls from me in a day. I also imagine he is dealing with a ton of very stressed people looking for an instant fix to an issue. Paul and his team helped me avoid what would have been an absolute catastrophe both financially, emotionally, familial-y. Thank you so much to you and your team. I highly recommend Legal Passport.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Great customer service and always will to help if you need it…read more Friendly and quick to guide you with your needs. I've needed their services 4 time this year and always leave extremely satisfied.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

This store is in a very convenient location. I primarily use them for returning Amazon packages…read more Meets my basic shipping needs. There is usually a line but it moves fairly fast.

Staff as friendly as can be. Every time I go! Even with difficult customers!…read moreGrateful they are in my neighborhood!

Avoid at all costs. Terrible terrible terrible - absolutely disgusting customer service. The Indian…read moreguy working the front desk got an attitude with me after I asked him to delete the email I had just sent for printing because Walgreens actually prints for much cheaper, and upon me asking him to delete the email, he waved a "shoo" gesture twice with his hand and said "yeah yeah I'll delete it". I was actually taken aback for a minute. Absolutely disgusting honestly, if you're bad at working with people, maybe don't. Anyway yeah Walgreens prints for much cheaper :)

Mel and the entire team are fantastic. He's knowledgeable and kind towards everyone he interacts…read morewith. He goes above and beyond the call of duty. He has single-handedly trained all the staff that so many love! My interactions have never been unpleasant. Each delivery has been handled with care, and the cost to ship is reasonable. Thank you to the entire UPS team here. I've been a repeat customer for years and only go to this location simply because I enjoy my experience every time.