This place should the next place DOGE fires all the employees. I had an issue where the carrier sat in his van for over 20 minutes on his phone and when he drove off, he tore my mailbox off the post. I called this location and went round and round with the employees here to get the box fixed. I should have filed a police report. I ended up fixing it myself. Now, when I have a package in the mailbox, the carrier doesn't come by for days!!! I live in town, so being in a rural area is not the problem. The usps needs to be privatized because these government employees are horrible at their job!! read more

good luck getting any help. sat outside for an hour for the door to still be locked. no one answers phone. just a waste of American dollars.

I moved to NC from OH. A state that actually has mail carriers that will deliver your mail, regardless if you live in a house or apartment. I was spoiled. Moving to NC and finding out that they don't have mail carriers but drivers that won't deliver mail, instead will drop it off, was a shock. I thought my taxes insured mail delivery! During this Covid19 crisis, they aren't even dropping off mail. I have to risk my health to stand in a very questionable foyer and wait for someone to find my mail. The irony is the mural in said foyer that has a drawing of a pastoral setting with and eagle and the words 'We Deliver'. To whom is my question cuz it ain't to me! Postmates delivers...Dominoes delivers....you guys sort. What ever happened to the Mailman's creed? read more

USPS Annex - Post Offices Near Me - Raleigh, North Carolina

terrible customer service, no one answers the phone and they never deliver my package to the correct address but always marks it as delivered so i always have missing mail. read more

This is not a post office please remove from maps it is some type of distribution center no retail services

I needed to return a package I bought online and was told to come to this location (strangely enough because they don't accept packages?). Upon arriving, both me and another man (who was also very confused) were so rudely greeted by a small woman yelling at me that this is "not a normal post office" and that "only one person can be here at a time" ... she essentially told us to figure it out ourselves while she pointed to the double doors behind me with several pages of copy paper taped to them... fine. I get the fact that I was sent to the wrong location which isn't a huge deal or their fault, but felt the need to leave a big fat 1 star for the terrible customer service (or lack there of?) happening here. Happy Monday to you, too, I guess... read more

I normally find a silver lining but my experience with this location was just not very professional. Having a package being sent to my S/O's apartment i thought wouldn't be a problem, until i get a notification that it was 'undeliverable' due to me not having my forwarded mail address updated. Idk what that has to do with someone who just drops off mail if it had the address you're standing in front of just leave it there???? Called this location and spoke to a woman who seemed to care about my situation, took my name number and tracking for my package but i hear nothing and see my package has been returned to sender back to Ohio. Maybe save your people's backs because that same package is going to come through your same center with the same name and the same address and when it's not delivered next time the little receptionist really won't like her job, so i've seen on these reviews. read more

We had the same experience with this PO as Jennifer and Matthew. The carrier will not deliver anything that does not fit in the mailbox. Calling this location and speaking to the delivery supervisor is useless. She's aware that the carrier refuses to deliver packages and is fine with that. Going there to pick something up is a nightmare too. My daughter went to get something and they (without checking) told her it wasn't there. The tracking showed that it was. After too much back and forth they finally checked and it was there. Matthew is right. This place is the entrance to hell. read more

The service was meh, the workers seemed irritated that we were picking up a package that they had said we deferred to be delivered there when we didn't. But one of the employees laughed at a joke I made at my boyfriends expense so I give them 5 stars. read more

Waited 25 minutes to submit a form, required by our apt complex, requesting maintenance repair. Unfortunately had to ring the doorbell numerous times in order to receive service. You could literally hear the employees in the building. There were no other customers out front. Oh and we had already tried to call over 5 times to get someone on the phone. It may not be a typical USPS, but they don't even attempt to take care of the customers. The employee also got frustrated with us because we rang the doorbell. He said he had gotten back from his lunch break ten minutes previously and we couldn't have been waiting for longer than that read more

The entrance to hell. You enter the first door just to ring a doorbell and WAIT, WAIT, WAIT. You can hear the employees behind the door laughing, talking, and horseplay. You will spend 20-30 minutes waiting after you waited for the first time for them to find your package that should've been delivered to your residence in the first place. The USPS driver just marks the delivery as "Held at Customers Request" which j not true because they don't want to do the job that they are paid to do. No one has time to do this! read more

Pathetic excuse for a post office! Please post all of the services you don't offer, which is almost everything, so people know not to waste their time driving here. read more

If I could leave no star I would. They don't answer the phone to assist & then when you get there what you were requesting is either not offered or it's declined, which wastes a trip because it could have been informed via telephone. Lady who answers the door is not customer friendly & just wants to get you out of the way to talk to the next customer. The worst USPS in the state of North Carolina, that I have visited of course. read more

this is the worst place I'm trying to change my address an my wife keeps on calling no one answers

This is the worst USPS ever. The building is sketchy as is but then it gets even worse inside and you have to ring a doorbell in order to be helped. Despite being able to literally hear the employees walking around inside, I had to wait for a very long time before anyone even acknowledged that I was there. When I informed them that I was just there to drop off a package, I was told that they did not accept any packages or mail and the door was then shut in my face. Horrible customer service and also wtf do they do if they don't handle packages or mail? Do not go here lol read more

This post office is a joke. Spent hours of my time trying to find my package that the carrier supposedly delivered. The package is nowhere to be found and calling the location is no help at all. People claim to talk to the carrier and call you back, but don't. Then when someone finally talks to the carrier he claims to have delivered it and when you ask where or what your supposed to do because the package is gone they laugh at you and tell you to file a claim. File a claim that takes days to settle for your package that you need because you're going out of town for a wedding. Absolutely ridiculous. The employees need a training class because they obviously have no idea what they're doing. read more

Can't even drop off packages here..... what kind of post office doesn't accept mail?!