I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

I came in today for a passport photo, and I was not expecting to encounter someone as sweet and…read morehelpful as Kennedi. She advised me on what I needed to wear, and she took the pictures quickly and efficiently. I was in and out in five minutes. I rarely encounter people this helpful anymore, but she is the best!

Horrible service! Never again! Never Ever! Wasted an hour jumping through hoops on their crap…read morewebsite/app, and they STILL couldn't do what I needed them to do! They sure charged me the $46 though....for a package that never got shipped! Now I gotta try and get a refund! Yeah....never again! Avoid!

Great experience from beginning to end! Dylan kept us updated with the process and was very…read moreresponsive and accommodating to our needs. Great communication throughout the process and came to assist with the move to keep the process flowing smoothly. Movers were very friendly and very good at their job. They didn't skimp on anything! I especially liked how they covered the floors with cloth and used plastic mattress covers to keep our mattresses clean! Furniture looked great after the move and movers were even early to unload the next day. The movers went above and beyond by tightening some legs on a table that were loose before loading it. Highly recommend them for moving! Prices are very reasonable as well.

This move went extremely badly. The truck was too small, furniture was packed without padding,…read morecausing damage to an expensive bed. Company has offered us 10 cents on the dollar for refinishing costs. Would not use them again.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

Exceptional UPS store. Steve was professional, helpful, and consistently provided great customer…read moreservice. My PMB account has been handled perfectly from day one. Thank you!

Excellent customer service. Thank you John for your patience and assistance with mailing a return…read more I did not read the Amazon instructions carefully enough. John was so helpful in walking me through the process and getting my package shipped. Side note, large shipping boxes are $8 and printing off mailing labels costs $4. Service was quick. This store is located in a large plaza with ample parking. The plaza was busy on a Saturday afternoon so we parked towards the back. Overall, we had a positive experience here and recommend this UPS location to others!

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.